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8 results for Helpdesk Analyst in Los Angeles, CA

Help Desk Analyst

Santa Fe Springs, CA
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for a Help Desk Analyst to support end users across a dynamic technology environment in Santa Fe Springs, California. This Long-term Contract position focuses on delivering responsive technical assistance for Windows, macOS, mobile devices, productivity platforms, and core network connectivity issues. The ideal candidate brings a strong customer-first mindset, solid hands-on troubleshooting experience, and the flexibility to provide onsite support for a range of desktop and infrastructure needs. Responsibilities: • Deliver day-to-day technical support for employees, resolving issues related to desktops, laptops, mobile devices, account access, and common workplace applications. • Administer user accounts and access within Microsoft 365 and Google Workspace, including password support, permissions updates, and identity-related troubleshooting. • Provide hands-on onsite assistance such as workstation deployments, device setup for new hires, printer installation, cable organization, and office equipment relocations. • Support Windows 11, macOS, and iOS environments by diagnosing user issues, restoring functionality, and guiding users through effective solutions. • Troubleshoot network-related problems by assisting with IP configuration, wireless connectivity, outage investigation, and light voice or data cabling tasks. • Maintain and support endpoint management and identity services, including Entra ID, hybrid Active Directory, Intune, and device enrollment activities. • Assist with endpoint security operations by monitoring device health, reviewing security logs, running malware scans, and escalating concerns when suspicious activity is identified. • Contribute to light server and infrastructure administration tasks as needed while documenting issues, resolutions, and support activity through service desk processes.
2026-04-30T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
onsite
Temporary to Hire
19.7885 - 22.913 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a team in California in a contract capacity with the potential for a permanent role. This role focuses on delivering day-to-day technical assistance for end users, supporting core Microsoft workplace tools, and ensuring issues are resolved efficiently. The ideal candidate is customer-focused, organized, and comfortable handling a mix of desktop support, account administration, and ticket-based service requests. Responsibilities: • Deliver front-line technical support for Microsoft 365 applications, including user access assistance, password support, and routine workstation issue resolution. • Troubleshoot remote access and desktop support concerns, identifying when matters should be advanced to senior-level technical resources. • Maintain accurate service records and monitor issue progress through ConnectWise ticketing workflows. • Perform user administration tasks within Active Directory and assist with identity-related setup activities. • Partner with external service providers and vendors to help resolve technology issues in a timely manner. • Create and maintain documentation for support procedures and user-facing processes across Microsoft Teams, SharePoint, and OneDrive. • Support Windows-based desktop environments by diagnosing common hardware and software problems and guiding users toward resolution.
2026-05-06T00:00:00Z

IT Helpdesk Support

San Pedro, CA
onsite
Temporary / Contract
28 - 30 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* We are seeking a Junior Desktop Support Technician to provide daily onsite support for an active device refresh project across two terminal locations in the Los Angeles area. This individual will be responsible for supporting desktop and laptop deployment activities, printer setup and troubleshooting, Windows imaging, and basic network connectivity. The position requires a junior-level technician who is dependable, service-oriented, and able to follow direction closely while supporting end users in a hands-on environment. Environment:<ul><li>2-3 years of desktop support, help desk, or related technical support experience</li><li>Experience supporting desktops, laptops, printers, and peripherals</li><li>Working knowledge of Windows 10 and Windows 11</li><li>Basic knowledge of networking concepts such as TCP/IP, DNS, and DHCP</li><li>Ability to image and deploy machines</li><li>Strong communication skills and professionalism with end users</li><li>Ability to follow direction and work within defined processes</li><li>Strong customer service skills</li></ul>
2026-05-08T00:00:00Z

IT Support Analyst

Irvine, CA
onsite
Temporary / Contract
30 - 32 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* Robert Half is seeking a skilled and customer-focused IT Support Analyst to provide Tier 21/2 technical support in a dynamic, environment. This role is responsible for resolving escalated service desk issues, supporting end users across multiple platforms, and maintaining secure and efficient IT operations.. This role is 100% onsite. Top Skills:<ul><li>2-3 Years of experience</li><li>M365, SaaS, AD</li><li>Windows/Mac OS Exp. (Blended Environment)</li><li>Troubleshooting printers issues, wi-fi, basic network connectivity</li><li>L1/L2 Ticketing issues</li></ul>
2026-04-24T00:00:00Z

Workday Analyst

Bell Gardens, CA
remote
Temporary to Hire
40 - 48 USD / Hourly
Position Overview We are seeking a skilled and detail-oriented professional to support a Human Capital Management (HCM) implementation project within Workday. This individual will play a key role in supporting system testing, end-user training, process validation, and overall implementation readiness during a critical transition period. This is a temporary remote contract opportunity anticipated to last approximately 1–3 months. The ideal candidate will be able to step into a fast-paced environment quickly and provide hands-on support throughout implementation and go-live activities. Location Fully Remote Employment Type Contract / TemporaryEstimated Duration: 1–3 Months Key ResponsibilitiesSupport User Acceptance Testing (UAT) efforts for Workday HCM modules and workflowsExecute and document test scripts, validate system functionality, and identify process gaps or issuesCoordinate with HR, payroll, operations, and implementation stakeholders to support testing activitiesAssist in tracking defects, documenting resolutions, and ensuring timely follow-up on open itemsDevelop and maintain training materials, job aids, SOPs, and process documentationConduct virtual end-user training sessions and provide post-training support as neededSupport change management and employee adoption initiatives during implementation and go-live phasesValidate employee data and workflow accuracy within the systemAssist with process mapping and workflow review to ensure operational alignmentProvide general implementation support during system rollout and stabilization
2026-05-08T00:00:00Z

IT Service Desk 1

Chatsworth, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for an IT Service Desk 1 specialist to join a contract assignment supporting end users in California. This role is ideal for someone who enjoys solving everyday technical issues, delivering responsive service, and working across core desktop and account support tasks. The position focuses on assisting internal users with Microsoft-based environments, access administration, and frontline troubleshooting in a hybrid support setting. Responsibilities: • Provide first-line technical assistance for common user issues related to Microsoft 365, Outlook, Exchange, account access, and password recovery. • Administer user profiles and permissions within Active Directory and Exchange, including account creation, updates, and access changes. • Investigate desktop, operating system, and entry-level network problems, resolving issues directly or routing them to the appropriate support tier. • Handle routine network and organizational assignment tasks required to support daily IT operations. • Complete workstation setup, software installation, maintenance activities, and foundational system administration duties. • Review endpoint security alerts in CrowdStrike, take initial action, and escalate potential threats when necessary. • Manage incoming support requests through the ticketing system while maintaining a responsive, timely, and customer-focused experience for internal staff.
2026-05-06T00:00:00Z

Data Analyst

Glendale, CA
onsite
Temporary / Contract
59.375 - 68.75 USD / Hourly
We are looking for a skilled Data Analyst to join our team on a long-term contract basis in Glendale, California. The ideal candidate will play a pivotal role in analyzing data to identify trends, detect fraudulent activity, and support decision-making processes. This position offers an excellent opportunity to work on meaningful projects while leveraging your expertise in fraud analytics and data investigation. Responsibilities:• Analyze large datasets to uncover patterns and anomalies that may indicate fraudulent activity.• Develop and implement fraud detection models and algorithms to enhance risk management.• Investigate suspicious transactions and activities to identify potential fraud cases.• Collaborate with cross-functional teams to design strategies for fraud prevention and mitigation.• Prepare detailed reports and visualizations to communicate findings to stakeholders clearly.• Monitor and refine anti-fraud systems based on emerging threats and trends.• Conduct research to stay informed about new fraud schemes and data analysis techniques.• Ensure data integrity and accuracy while working with sensitive information.• Provide actionable insights that help drive business decisions and improve operational efficiency.
2026-05-12T00:00:00Z

Analyst

Chatsworth, CA
onsite
Permanent / Full Time
65000 - 70000 USD / Yearly
We are looking for an Analyst to join our team in Chatsworth, California, supporting financial accuracy, data integrity, and client-facing reporting activities. This role is well suited for someone who enjoys working with complex information, identifying discrepancies, and turning large volumes of data into clear, actionable results. The ideal candidate brings strong analytical judgment, a careful approach to detail, and the ability to stay organized while managing recurring deadlines in a fast-paced environment. Responsibilities: • Reconcile eligibility, billing, and invoice records across internal systems, client data, and carrier information to ensure accuracy and timely resolution of discrepancies. • Review monthly payment activity for plan stakeholders, investigate variances, and apply appropriate corrections to support accurate financial outcomes. • Manage recurring premium reconciliation cycles by organizing deadlines, validating supporting data, and completing deliverables within contractual and internal timelines. • Maintain, clean, and analyze large membership and demographic datasets to support reporting, audits, and client service needs. • Oversee scheduled data imports and exports within proprietary platforms, monitor processing results, and prepare error reports when exceptions are identified. • Develop summaries, reports, and presentation materials that communicate findings clearly to internal teams and external clients. • Support projects such as enrollment events, client communications, and other operational initiatives through data preparation, validation, and analysis. • Document procedures, strengthen reconciliation workflows, and collaborate with cross-functional partners to resolve data or system issues affecting deliverables. • Preserve organized records and supporting documentation while handling sensitive information with discretion and in accordance with applicable regulations. • Provide supplemental assistance to accounting and participate in internal or client meetings as needed to support service delivery and issue resolution.
2026-04-29T00:00:00Z