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4 results for It Business Systems Analyst in Charlotte, NC
- Charlotte, NC
- onsite
- Temporary / Contract
- 70 - 90 USD / Hourly
- <p>We are looking for an Enterprise Performance Managmenet Business Analyst to support the design of an enterprise performance management framework within the Operational Excellence function in Charlotte, North Carolina. This Long-term Contract opportunity will focus on shaping measurement standards, process structures, and reporting approaches that help leaders make informed business decisions. The role will work closely with senior stakeholders and cross-functional teams to turn business priorities into practical metrics, insights, and improvement initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Create and refine an enterprise-wide performance management structure, including supporting processes, governance methods, and practical tools.</p><p>• Document end-to-end business processes by identifying workflows, ownership, approval points, and operational dependencies across teams.</p><p>• Partner with leadership to develop layered performance measures and ensure consistent definitions, targets, and review practices are applied across the organization.</p><p>• Examine operational and performance data to uncover patterns, gaps, and underlying issues, then recommend actions that improve results.</p><p>• Work with finance, business, and technology partners to align planning activities, forecasting methods, and reporting outputs with organizational objectives.</p><p>• Assess potential platforms and analytical tools, including prototype support, to determine the best fit for enterprise performance management needs.</p><p>• Identify opportunities to use AI and automation to simplify reporting, improve process efficiency, and strengthen decision support.</p><p>• Collaborate with technical teams to clarify data needs, evaluate data integrity, and improve reporting capabilities for stakeholders.</p><p>• Prepare executive-level dashboards, presentations, and recommendations that clearly communicate findings and support leadership decisions.</p><p>• Drive stakeholder engagement and encourage adoption of consistent performance management practices across the business.</p>
- 2026-10-26T00:00:00Z
- Charlotte, NC
- onsite
- Temporary / Contract
- 40 - 50 USD / Hourly
- We are looking for a Systems Administrator to support a manufacturing organization in Charlotte, North Carolina with a strong focus on Microsoft 365, identity services, and endpoint administration. This Long-term Contract opportunity is ideal for a hands-on detail-oriented individual who can quickly assess technical environments, resolve complex issues, and deliver practical improvements with limited supervision. The role begins with a significant onsite presence and transitions into a hybrid schedule as business needs evolve.<br><br>Responsibilities:<br>• Direct directory services and identity-related work tied to domain consolidation activities, ensuring a smooth user experience during environment changes.<br>• Administer core Microsoft 365 platforms, including Exchange Online, Entra ID, licensing, mailbox support, and user account governance.<br>• Guide user movement across separate domains and cloud environments while maintaining secure access and operational continuity.<br>• Review current infrastructure and recommend enhancements that strengthen reliability, security, and day-to-day efficiency.<br>• Investigate and resolve advanced issues involving authentication, system performance, user access, and connected endpoint services.<br>• Provide technical support across infrastructure and end-user computing, acting as a key resource for systems and device-related needs.<br>• Execute laptop setup, deployment, configuration, and user migration tasks for approximately 60 internal employees.<br>• Partner with operations leadership to prioritize work, communicate technical findings clearly, and carry initiatives forward as an independent contributor.<br>• Apply security and compliance expectations in daily administration activities, including follow-up actions related to audit-driven standards.
- 2026-10-08T00:00:00Z
- Fort Mill, SC
- onsite
- Temporary / Contract
- 33.25 - 38.5 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to deliver hands-on technical support across manufacturing operations in Fort Mill, South Carolina. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day user issues, supporting endpoint technology, and working closely with both local teams and broader IT partners. The role combines desktop support, device administration, and shop-floor technology assistance in a fast-moving environment where reliability, responsiveness, and clear communication are essential.<br><br>Responsibilities:<br>• Deliver first-line onsite IT support for employees and operational teams, addressing hardware, software, and connectivity issues in office and production settings.<br>• Set up, image, configure, and deploy Windows-based computers and related devices in alignment with established enterprise standards.<br>• Diagnose and resolve problems involving desktops, mobile equipment, wireless tools, label printers, barcode scanners, tablets, and other manufacturing technology.<br>• Perform routine user account support tasks within Active Directory and Entra, including access updates and password assistance.<br>• Assist with employee onboarding by preparing equipment, transferring data, completing upgrades, and ensuring workstations are ready for use.<br>• Guide end users on effective use of supported applications and equipment, helping improve adoption and reduce repeat issues.<br>• Maintain endpoint security settings and support local efforts related to vulnerability response and cybersecurity incident follow-up.<br>• Provide technical support for connected manufacturing and IoT devices, ensuring dependable setup, communication, and ongoing functionality.<br>• Partner with infrastructure teams, vendors, and business stakeholders to support audits, equipment procurement, escalations, and continuous improvement initiatives, including weekly travel between sites as needed.
- 2026-10-14T00:00:00Z
- Rock Hill, SC
- onsite
- Temporary / Contract
- 30 - 35 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance in Rock Hill, South Carolina. This Long-term Contract position supports a healthcare and behavioral health setting where dependable user support, strong troubleshooting skills, and clear communication are essential. The role offers the opportunity to work across desktop support, end-user services, and select Microsoft 365 and basic infrastructure tasks within a team-oriented IT environment.<br><br>Responsibilities:<br>• Deliver first-line technical assistance for computers, software applications, password access issues, printing problems, and routine connectivity concerns.<br>• Set up, image, configure, and deploy workstations, laptops, displays, printers, and related end-user equipment.<br>• Support user account activities in Microsoft 365 and Active Directory, including access updates and basic administrative tasks.<br>• Coordinate onboarding and offboarding by preparing accounts, assigning equipment, resetting credentials, and managing appropriate system access.<br>• Track, update, and resolve support requests through the service desk system while keeping records accurate and current.<br>• Investigate common network-related issues involving Wi-Fi, switches, firewalls, and general connectivity, escalating more complex incidents when needed.<br>• Assess technical problems effectively and route advanced or unresolved issues to Tier 2 or senior IT team members at the appropriate time.<br>• Communicate clearly with employees throughout the support process to ensure a positive service experience and timely follow-up.<br>• Produce and maintain simple technical guides and knowledge base content to document recurring issues and standard support steps.<br>• Contribute to additional IT initiatives and day-to-day technology tasks as assigned by the team.
- 2026-10-26T00:00:00Z