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3 results for Engineer in Charlotte, NC
- Spartanburg, SC
- remote
- Temporary / Contract
- 55.41 - 64.16 USD / Hourly
- We are looking for a VoIP Engineer to support a Long-term Contract engagement in Spartanburg, South Carolina. This position is focused on delivering a Salesforce Service Cloud Voice solution in a bring-your-own-telephony environment with RingCentral as the telephony provider. The ideal candidate can take ownership of implementation activities from setup through launch, helping the team establish a reliable voice platform with minimal ramp-up time.<br><br>Responsibilities:<br>• Lead the deployment of Salesforce Service Cloud Voice within a bring-your-own-telephony architecture using RingCentral connectivity.<br>• Configure Omni-Channel voice routing, call handling logic, and agent and supervisor workspaces to support daily operations.<br>• Set up and manage RingCentral administration tasks, including integration components required for seamless connection with Salesforce.<br>• Build and refine queue structures, routing paths, IVR or menu options, and workflow behavior to align with business communication needs.<br>• Establish user access, profiles, permission sets, and role-based capabilities for agents and supervisors within the platform.<br>• Support end-to-end implementation activities, including telephony provisioning, system configuration, testing, and go-live readiness.<br>• Enable reporting and voice insight features such as recordings, transcripts, and conversation analytics within Salesforce.<br>• Collaborate with stakeholders to troubleshoot technical issues, validate configurations, and ensure stable voice operations after deployment.
- 2026-07-06T21:13:52Z
- Charlotte, NC
- onsite
- Temporary / Contract
- 40.00 - 50.00 USD / Hourly
- <p>Robert Half is proactively recruiting for upcoming SailPoint IdentityNow (IDN) Developer opportunities with enterprise clients. We are seeking experienced Identity & Access Management (IAM) professionals with strong SailPoint IdentityNow expertise who are interested in supporting large-scale identity governance initiatives and cloud migration projects.</p><p>This is an exciting opportunity to work on enterprise IAM programs focused on modernizing identity platforms, automating user lifecycle management, and strengthening security across complex environments.</p><p><strong>What You'll Do</strong></p><ul><li>Design, develop, and implement SailPoint IdentityNow (IDN) identity governance solutions.</li><li>Configure Identity Profiles, Sources, Access Profiles, Roles, Policies, and Joiner, Mover, Leaver (JML) lifecycle events.</li><li>Develop and maintain standard and custom SailPoint connectors.</li><li>Integrate SailPoint IdentityNow with Active Directory, Microsoft Entra ID, Workday, and other enterprise applications.</li><li>Build provisioning and deprovisioning workflows and automate identity lifecycle processes.</li><li>Configure certification campaigns, Segregation of Duties (SoD) policies, and compliance reporting.</li><li>Develop integrations using REST APIs, JDBC, web services, and other enterprise integration technologies.</li><li>Create automation using BeanShell, PowerShell, Python, Bash, and SailPoint transforms.</li><li>Troubleshoot identity provisioning, connector, workflow, and integration issues.</li><li>Develop technical documentation and support IAM governance and security best practices.</li><li>Collaborate with cybersecurity, infrastructure, application, and business teams to deliver secure identity solutions.</li><li>Mentor junior team members and participate in production support and on-call activities as needed.</li></ul>
- 2026-07-20T15:49:56Z
- Charlotte, NC
- remote
- Temporary / Contract
- - USD / Hourly
- We are looking for a skilled, detail-oriented technology specialist to support users, optimize application performance, and help deliver a reliable digital workplace experience in Charlotte, North Carolina. This Long-term Contract position is ideal for someone who combines strong technical knowledge with a service-oriented approach and can work across both business and technology teams. The role focuses on training, application setup, device connectivity, and day-to-day technical problem solving while promoting efficient, user-friendly solutions.<br><br>Responsibilities:<br>• Lead end-user learning initiatives by conducting training sessions and producing clear support materials for workplace technologies and business applications.<br>• Set up, adjust, and maintain business applications for different teams to ensure consistent functionality and alignment with operational needs.<br>• Support the integration and readiness of laptops, mobile devices, peripherals, and related equipment used throughout the organization.<br>• Investigate and resolve issues involving hardware, software, and application settings to minimize disruptions and improve user productivity.<br>• Work closely with technical teams and business partners to assist with application launches, upgrades, and broader technology deployment efforts.<br>• Provide responsive user support and practical guidance on digital tools, workflows, and effective technology usage.<br>• Keep configuration details, support procedures, and technical reference materials organized and up to date.<br>• Recommend enhancements that streamline processes and create a better overall experience for end users.
- 2026-07-30T15:38:49Z