<p>Robert Half client is in need of an Accounts Payable specialist for a contract. The AP Specialist will be responsible for matching, batching and coding invoices to the general ledger. </p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Reviewing invoices for appropriate documentation and approval prior to processing</li><li>Entering and uploading invoices into accounting software</li><li>Processing invoices and check requests in an accurate and timely manner</li><li>Maintaining invoice copies, purchase orders and approvals</li><li>Researching and resolving invoice discrepancies and issues</li><li>Communicating with vendors regarding payment status, invoice requests and inquiries as needed</li><li>Providing supporting documentation for audits</li><li>Assisting with month-end closing</li><li>Researching and resolving accounts payable or accounts receivable issues with customers or vendors</li><li>Updating and reconciling the sub-ledger to the general ledger</li><li>Maintaining cash applications, account reconciliations and chargebacks</li></ul><p><br></p>
<p>Robert Half is working with a client in need of a full charge bookkeeper. The ideal candidate is detail-oriented, highly organized, and thrives in dynamic environments, bringing a proactive approach to bookkeeping tasks. They possess excellent problem-solving skills and are adept at managing financial data with accuracy and confidentiality, contributing to the success of the organization.</p><p> </p><p><strong>Responsibilities:</strong></p><p> </p><ul><li>Manage and oversee all day-to-day accounting operations, including accounts payable, accounts receivable, and payroll processing.</li><li>Handle monthly, quarterly, and yearly closing processes and prepare financial reports for management.</li><li>Reconcile bank statements and general ledger accounts to ensure accuracy.</li><li>Monitor budgets and maintain records of fixed assets, depreciation schedules, and accruals.</li><li>Prepare and file tax forms, including payroll tax reporting and sales tax filings.</li><li>Ensure compliance with local, state, and federal regulations.</li><li>Maintain records for audits, assist with external auditors, and ensure data integrity.</li><li>Handle general ledger functions and maintain chart of accounts for financial reporting accuracy.</li><li>Forecast cash flows and manage cash disbursements.</li></ul><p><br></p>
<p>We're partnering with a growing company seeking a Financial Analyst<strong> </strong>to support financial reporting, cost accounting, inventory analysis, budgeting, and forecasting. This role will work closely with accounting, sales, and operations teams to provide financial insights that drive business decisions, improve profitability, and support overall business performance.</p>
We are looking for a Cyber Security Engineer to join a client-focused team in North Carolina. This contract opportunity is ideal for a versatile technology specialist who can combine hands-on security expertise with a strong foundation in infrastructure, networking, and cloud environments. The role supports a range of client engagements, requiring someone who can adapt quickly, communicate effectively, and strengthen security operations across diverse platforms.<br><br>Responsibilities:<br>• Oversee and support security operations across client environments, including networks, servers, cloud platforms, and endpoint systems.<br>• Configure, manage, and optimize firewall and access control technologies to protect business-critical systems.<br>• Perform security reviews to identify risks, document findings, and help develop practical remediation plans.<br>• Contribute to disaster recovery readiness by validating backup processes and supporting recovery testing activities.<br>• Assist with vulnerability identification, system hardening efforts, and ongoing improvements to security posture.<br>• Take part in onboarding new clients by evaluating existing environments and recommending security-focused enhancements, including occasional onsite assessments.<br>• Support regulatory and compliance-related initiatives by helping implement controls, preparing documentation, and assisting with audit readiness.<br>• Partner with engineering and technical teams to improve security processes, maintain protections, and address operational issues.<br>• Strengthen identity and access management practices through support of authentication tools, user access controls, and related security measures.<br>• Stay informed on evolving cyber threats, tools, and best practices to continuously improve client security environments.
We are looking for a Compensation & Benefits Specialist to support and enhance employee reward programs in Charlotte, North Carolina. This role focuses on administering benefit offerings, evaluating compensation structures, and providing analysis that helps the organization maintain competitive and compliant programs. The ideal candidate brings a strong understanding of benefits operations, leave administration, and compensation practices across a range of employee populations, including executive and international considerations.<br><br>Responsibilities:<br>• Administer day-to-day benefits activities, ensuring employees receive accurate information and timely support for enrollment, changes, and coverage questions.<br>• Coordinate benefit programs with internal stakeholders and external vendors to maintain smooth operations and consistent service delivery.<br>• Analyze compensation and benefits data to identify trends, evaluate program effectiveness, and support informed decision-making.<br>• Manage FMLA-related processes with close attention to policy requirements, documentation, and employee communication.<br>• Assist in the development and refinement of benefit plan design to align with workforce needs and organizational goals.<br>• Support compensation reviews for a variety of employee groups, including international populations and executive-level roles.<br>• Prepare cost-benefit evaluations to assess program value, financial impact, and opportunities for improvement.<br>• Maintain accurate records and help ensure compensation and benefits practices remain compliant with applicable regulations and company policies.
We are looking for a Financial Analyst to support business performance through insightful reporting, forecasting, and financial evaluation. This role will partner with cross-functional teams to interpret data, identify trends, and provide recommendations that guide operational and strategic decisions. Based in Charlotte, North Carolina, this opportunity is ideal for someone who is detail oriented and comfortable working with complex data sets and turning analysis into clear business value.<br><br>Responsibilities:<br>• Prepare recurring and ad hoc financial analyses to support planning, budgeting, and business decision-making.<br>• Build and maintain financial models that evaluate performance, forecast results, and assess business opportunities.<br>• Review actual results against budgets and forecasts, investigate variances, and communicate key drivers to stakeholders.<br>• Gather, organize, and interpret large data sets to uncover trends, risks, and opportunities for improvement.<br>• Partner with finance and operational teams to develop reporting that improves visibility into financial performance.<br>• Present analytical findings in a clear and concise manner to support leadership discussions and recommendations.<br>• Assist with process improvements related to reporting accuracy, data quality, and analysis efficiency.
We are looking for an experienced Controller to oversee the full accounting and finance function for a growing medical manufacturing organization in Mooresville, North Carolina. This on-site leadership role is responsible for driving accurate financial reporting, strengthening operational controls, and providing insight that supports business planning and executive decision-making. The ideal candidate brings deep accounting expertise, a strong background in manufacturing finance, and the ability to lead and develop a high-performing team.<br><br>Responsibilities:<br>• Direct day-to-day financial operations across accounts payable, accounts receivable, payroll, budgeting, general accounting, tax activities, and audit coordination.<br>• Produce accurate monthly and annual financial statements on schedule, ensuring reporting integrity and consistency with applicable accounting standards.<br>• Establish, refine, and monitor internal controls, accounting procedures, and financial workflows to support accuracy, compliance, and efficiency.<br>• Work closely with senior leadership to provide financial analysis, planning support, and recommendations that inform strategic decisions.<br>• Guide, coach, and develop finance staff while fostering accountability, collaboration, and continuous improvement within the team.<br>• Oversee compliance with regulatory requirements, financial policies, and industry expectations relevant to the organization’s operations.<br>• Support month-end and year-end close processes, including review of journal entries, reconciliations, and reporting deliverables.<br>• Manage manufacturing and cost accounting activities to improve visibility into operational performance, product costs, and financial results.
<p>We are seeking several Software Implementation Project Managers with strong software implementations background and experience with Oracle products.</p><p>Position Summary</p><p>As the Senior Project Manager, you will play a crucial role in ensuring the successful delivery of our corporate strategic and large transformational projects to ensure it meets committed cost, timelines, and quality standards. We are looking for an experienced project manager to join our team and lead the transformation of project management practices. This role is a great fit for someone who excels in managing complex technical projects, vendor relationships, and embraces Agile principles, including Scrum. You will report to the IT Director PMO. This job is on-site in Fort Mill, SC.</p><p>Essential Functions:</p><p>• Implementation and Integration:</p><p>o Lead the implementation of Oracle/Microsoft projects, ensuring seamless integration with existing systems and processes</p><p>o Collaborate with stakeholders to gather requirements, develop specifications, and ensure the solution meets business needs</p><p>o Coordinate with Oracle and other third-party vendors to ensure timely and effective delivery of services</p><p>• Project Planning and Management:</p><p>o Develop comprehensive project plans, including scope, objectives, timelines, and resource allocation</p><p>o Manage project budgets, track expenditures, and deliver projects within budget.</p><p>o Define project success criteria and communicate them to involved parties throughout the project lifecycle</p><p>• Jira Administration, Team Leadership and Collaboration:</p><p>o Administer, configure, and optimize Jira Cloud to support project, workflow, permission, and automation needs across technology teams</p><p>o Assemble and lead cross-functional project teams, providing direction and support to team members</p><p>o Foster a collaborative and high-performance team environment</p><p>o Communicate project status, risks, and issues to stakeholders and senior management</p><p>• Risk Management:</p><p>o Identify, analyze, and mitigate project risks</p><p>o Develop contingency plans to address potential challenges and ensure project continuity</p><p>• Change Management:</p><p>o Develop and implement change management strategies to support the adoption of Oracle Field Services</p><p>o Provide training and support to end-users to ensure successful system utilization</p><p>• Vendor Management:</p><p>o Identify and engage with third-party vendors and suppliers to support program and project needs</p><p>o Negotiate and manage vendor contracts and relationships, ensuring quality, cost-effectiveness, and on-time delivery of goods and services</p><p>• Stakeholder Communication</p><p>o Be the primary point of contact for project stakeholders, ensuring open and transparent communication</p><p>o Develop and execute communication plans to keep stakeholders informed and engaged</p>
<p>We are looking for a Medical Products Technical Support Engineer to join a wholesale distribution organization in Monroe, North Carolina on a contract basis with the potential for a permanent position. In this role, you will act as a key technical contact for escalated support needs, helping customers understand product usage, resolve application-related issues, and improve their overall service experience. This position works closely with internal teams to address complex concerns, support investigations, and deliver knowledgeable guidance to hospitals, laboratories, distributors, and other end users.</p><p><br></p><p>Responsibilities:</p><p>• Manage advanced support requests related to product performance, usage questions, and application troubleshooting for customers and internal partners.</p><p>• Provide clear technical guidance to users with different levels of experience, ensuring proper product use and effective issue resolution.</p><p>• Build strong working knowledge of product lines, including functionality, practical applications, limitations, and recommended usage practices.</p><p>• Partner with Quality, Marketing, Customer Service, and Help Desk teams to investigate escalated cases and coordinate timely resolutions.</p><p>• Contribute to complaint review activities by gathering details, documenting findings, and supporting root cause and corrective action efforts.</p><p>• Deliver follow-up communication to customers to confirm resolution, reinforce best practices, and maintain a high standard of support.</p><p>• Assist with customer onboarding, product education, and training efforts for healthcare, laboratory, and distribution-based accounts.</p><p>• Escalate critical concerns when needed and support occasional onsite visits when additional technical assistance is required.</p><p>• Work within business platforms and support tools, including environments such as Salesforce or similar service systems, to track issues and maintain accurate records.</p>
<p>Robert Half is seeking a detail-oriented Accounting Specialist. This role provides an excellent opportunity to contribute to essential financial functions, including invoice matching, data entry, and accounts payable/receivable processing. This is a <strong>PART-TIME</strong> role only. Netsuite experience a plus. </p><p> </p><p> </p><p><strong>Responsibilities</strong></p><p> </p><ul><li>Process and maintain accurate financial records, including accounts payable and receivable transactions.</li><li>Reconcile bank statements and assist in month-end and year-end financial closings.</li><li>Generate financial reports and assist with audits by providing requested documentation.</li><li>Verify the accuracy of invoices, purchase orders, and expense reports.</li><li>Enter and update financial data in accounting software systems with a high level of accuracy.</li><li>Assist with budget preparation and financial forecasting.</li><li>Monitor overdue accounts and perform collection activities as needed.</li><li>Respond to vendor and client inquiries regarding billing and payment issues.</li><li>Support other accounting and administrative duties as assigned by management.</li></ul><p><br></p>
<p>We are looking for an experienced Recruiter to support hiring efforts for banking and corporate operations teams in Charlotte, North Carolina. This Long-term Contract position will manage the full recruitment lifecycle, from talent sourcing through offer coordination, while helping maintain an efficient and organized hiring process. The ideal candidate brings strong experience in high-volume corporate recruiting, works confidently within applicant tracking systems, and builds effective partnerships with hiring managers.</p><p><br></p><p>Responsibilities:</p><ul><li>Partner with hiring managers to define role requirements, critical skills, and hiring strategies.</li><li>Manage the full recruitment lifecycle, including sourcing, screening, interviewing, candidate presentation, offer management, and onboarding.</li><li>Develop talent pipelines through LinkedIn, job boards, networking, university partnerships, and other sourcing channels.</li><li>Utilize market insights, hiring data, and compensation trends to advise stakeholders and improve hiring outcomes.</li><li>Apply structured, skills-based interviewing and assessment practices to ensure fair and effective candidate evaluation.</li><li>Leverage ATS, HCM platforms, recruiting technologies, and analytics tools to manage recruiting activity and reporting.</li><li>Develop expertise in a specialized Talent Acquisition area while contributing best practices and supporting team goals</li></ul>
<p>We are seeking a highly organized Retirement Fund Project Manager to oversee retirement plan activities, coordinate compliance-related deliverables, and serve as a key point of contact for clients in Charlotte, North Carolina. The ideal candidate has a background in retirement plan recordkeeping and third-party administration (TPA), with hands-on knowledge of 401(k) compliance testing, Form 5500 filings, and Department of Labor reporting requirements. This role is best suited for a detail-oriented, process-driven professional who excels at organizing complex information, managing competing priorities, and maintaining strong client relationships. Advanced Excel skills are essential, and experience with FIS Relius is highly desirable.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Oversee and coordinate retirement plan activities, ensuring deliverables, deadlines, and client expectations are managed effectively.</li><li>Serve as a primary point of contact for clients, addressing questions, communicating project updates, and coordinating the resolution of retirement plan issues.</li><li>Coordinate retirement plan compliance activities, including 401(k) nondiscrimination testing, annual Form 5500 filings, and other applicable regulatory reporting requirements.</li><li>Review retirement plan records, reports, and data to identify discrepancies, maintain accuracy, and ensure required deliverables are completed on time.</li><li>Partner with third-party vendors, recordkeepers, and internal stakeholders to coordinate plan activities and resolve outstanding items, leveraging external providers for routine processing and administration.</li><li>Organize and track multiple retirement plan tasks, compliance deadlines, and reporting requirements while maintaining clear documentation and follow-through.</li><li>Develop, maintain, and manipulate Excel spreadsheets to organize plan information, sort and analyze data, track deliverables, and identify discrepancies.</li><li>Support future retirement plan recordkeeping platform transition initiatives by helping organize data, coordinate project activities, and maintain continuity of client service.</li><li>Identify opportunities to improve workflows, strengthen organization, and enhance the accuracy and efficiency of retirement plan operations.</li></ul><p><br></p>
We are looking for a Dispatcher to support daily delivery operations from our Charlotte, North Carolina site in a fast-moving logistics environment. This Contract position centers on coordinating routes, assisting drivers throughout the day, and keeping dispatch activities organized from pre-loadout through end-of-shift handoff. The ideal candidate is comfortable working at a desk while staying actively engaged on the floor, communicates clearly under pressure, and uses sound judgment to keep service running smoothly.<br><br>Responsibilities:<br>• Coordinate daily dispatch activities for a large driver group, helping keep routes on schedule and addressing delivery-related issues as they arise.<br>• Use company routing and tracking platforms to build, monitor, and adjust driver schedules throughout the day.<br>• Support site operations before departure by receiving incoming vehicles, organizing route staging, and preparing the facility for driver loadout.<br>• Assist drivers during loadout by checking them in and out, resolving package questions, and providing guidance on delivery performance, safety, and compliance expectations.<br>• Oversee route activity after departure by tracking progress, investigating failed deliveries, and escalating payment, policy, or technical concerns when needed.<br>• Review proof-of-delivery images for accuracy and completeness, identify missing documentation, and ensure issues are properly flagged for follow-up.<br>• Reset operational areas after loadout, document exceptions and risks, and prepare a clear handoff summary for the remote dispatch team covering evening operations.<br>• Maintain coverage across dispatch workstations and step in during high-volume periods to help with package sorting and staging for a limited time.<br>• Stay visible on the floor and in the yard to support drivers and operations, including occasional outdoor work and light material handling as needed.
We are looking for a Business Analyst to join a retail food organization in Salisbury, North Carolina on a Long-term Contract assignment. This role will support finance and payroll operations by helping improve data accuracy, reporting reliability, and system readiness during a major accounting platform initiative. The position works closely with accounting leaders, payroll partners, and external consultants while also contributing to ongoing month-end activities and operational continuity.<br><br>Responsibilities:<br>• Partner with accounting, payroll, and project stakeholders to support the rollout of Sage Intacct within a retail food business environment.<br>• Gather, organize, and validate financial and payroll data from legacy platforms to prepare it for accurate conversion into the new system.<br>• Compare balances, transaction histories, and imported records across systems to identify mismatches and drive timely resolution.<br>• Review payroll activity and related general ledger entries to confirm integration accuracy and financial completeness.<br>• Create advanced Excel workbooks, including pivot tables and lookup functions, to streamline reconciliations, validations, and exception tracking.<br>• Contribute to system testing, user acceptance activities, and launch preparation by documenting findings and confirming expected results.<br>• Assist with account reconciliations and month-end close tasks to help maintain daily accounting operations during the implementation period.<br>• Work with implementation consultants and internal teams to address conversion issues, clarify requirements, and support process improvements.<br>• Help define practical reporting methods and financial workflows that align with the capabilities of Sage Intacct after deployment.
<p>We are looking for a Collections Specialist to support commercial receivables efforts for an organization in Charlotte, North Carolina. This Long-term Contract position is ideal for someone who brings strong B2B collections experience and can communicate effectively with customers while protecting cash flow. The person in this role will help manage credit-related activities, follow up on outstanding balances, and contribute to an organized, detail-focused collections process.</p><p><br></p><p>Responsibilities:</p><p>• Manage business-to-business collection activities by contacting customers regarding past-due invoices and securing timely payment commitments.</p><p>• Review account status and aging reports to prioritize collection efforts and reduce outstanding receivables.</p><p>• Process and assess credit applications to support sound customer account decisions.</p><p>• Partner with internal teams to resolve billing questions, payment discrepancies, and account issues that may delay collections.</p><p>• Maintain accurate records of customer communication, payment arrangements, and account updates in the appropriate systems.</p><p>• Support commercial credit evaluations and assist with decisions related to account approval and risk review</p>
<p>We are actively building a network of experienced <strong>UX Researchers</strong> for potential upcoming opportunities with our clients. As new needs arise, these professionals will help organizations better understand their users, identify experience gaps, and uncover insights that drive product, website, application, and customer experience improvements. The ideal candidate combines strong research methodologies, analytical thinking, and stakeholder communication skills to translate user behaviors and feedback into actionable recommendations. This position is focused on understanding user needs, validating design and business decisions, and informing strategy through evidence-based research.</p><p><br></p><ul><li>Plan and conduct qualitative and quantitative user research initiatives across digital products, websites, applications, and customer experiences.</li><li>Design and execute research studies, including user interviews, contextual inquiries, usability testing, surveys, diary studies, and focus groups.</li><li>Analyze user behaviors, feedback, and market trends to identify opportunities for improvement.</li><li>Synthesize research findings into actionable insights, recommendations, and strategic guidance.</li><li>Develop personas, journey maps, research reports, and user experience frameworks.</li><li>Partner with UX designers, product managers, developers, marketing teams, and stakeholders to inform product and experience decisions.</li><li>Evaluate existing products and experiences to identify usability challenges, pain points, and unmet user needs.</li><li>Present research findings and recommendations to cross-functional teams and leadership.</li><li>Support user-centered design practices by advocating for customer insights throughout the product lifecycle.</li><li>Help establish research processes, standards, and best practices across teams.</li></ul><p><br></p>
<p>We are actively building a network of experienced <strong>Digital Marketing Managers</strong> for potential upcoming opportunities with our clients. As new needs arise, these professionals will lead the planning, execution, and optimization of digital marketing initiatives that drive brand awareness, customer engagement, lead generation, and business growth. The ideal candidate combines expertise in digital strategy, paid media, website performance, marketing analytics, and marketing automation to deliver measurable results across multiple channels. This position is focused on developing and executing data-driven marketing strategies that support business objectives and revenue growth.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Lead and develop digital marketing teams, providing strategic direction, coaching, and performance management.</li><li>Own website content, user experience, CMS management, landing pages, and ongoing digital platform optimization.</li><li>Develop and execute lead generation strategies while tracking lead volume, conversion rates, and cost-per-lead performance.</li><li>Manage email marketing campaigns, drip programs, customer nurture journeys, and marketing automation initiatives.</li><li>Create and oversee digital content strategies, including blogs, SEO content, website content, and audience engagement campaigns.</li><li>Monitor and report on digital marketing KPIs, including website traffic, leads, engagement, conversions, and ROI.</li><li>Manage digital advertising partners, website vendors, agencies, photographers, videographers, and other third-party marketing partners.</li><li>Oversee SEO, SEM, local listings, digital mapping platforms, and online directory management.</li><li>Research and implement new digital marketing channels, technologies, AI tools, and automation opportunities.</li><li>Develop marketing workflows, reporting processes, and SOPs to improve efficiency, consistency, and scalability.</li></ul>
<p>We are actively building a network of experienced <strong>Ecommerce Specialists</strong> for potential upcoming opportunities with our clients. As new needs arise, these professionals will support the growth and optimization of ecommerce businesses through website enhancements, customer journey improvements, conversion optimization, and cross-functional collaboration. The ideal candidate combines ecommerce expertise, website analytics, customer experience strategy, and UX/UI best practices to create seamless online shopping experiences. This position is focused on driving business performance, customer engagement, and online revenue growth, rather than pure visual design.</p><p><br></p><p><strong><u>Responsibilities </u></strong></p><ul><li>Support and optimize the ecommerce website experience, ensuring a seamless customer journey from product discovery through conversion.</li><li>Identify UX/UI improvement opportunities and create wireframes, user flows, and recommendations that enhance usability and engagement.</li><li>Partner with the Senior Graphic Designer, Junior Graphic Designer, and website stakeholders to implement customer-focused digital experiences.</li><li>Analyze website performance, customer behavior, and conversion data to identify opportunities for optimization and growth.</li><li>Improve site navigation, landing pages, product pages, and overall ecommerce user experience.</li><li>Support ongoing ecommerce initiatives, website enhancements, and digital growth projects.</li><li>Collaborate with marketing and leadership teams to ensure consistent brand messaging across digital channels.</li><li>Support future initiatives involving CRM implementation, analytics improvements, and expansion into new customer segments and channels.</li><li>Work closely with internal stakeholders and external partners to align digital experiences with broader business objectives.</li><li>Drive continuous improvement of the website experience to support revenue growth, customer engagement, and long-term ecommerce strategy.</li></ul>
<p>We are looking for a Customer Service Supervisor to guide daily operations in a busy healthcare setting in South Carolina. This contract-to-permanent position is ideal for a hands-on leader who can balance service quality, team direction, and operational consistency while supporting a staff of 15 to 20 employees. The person in this role will help create a responsive, well-organized environment for patients, visitors, and facility partners through strong communication, accountability, and attention to detail.</p><p><br></p><p>Schedule: </p><p>Schedule: 2:00 PM - 11:00 PM, 5 days per week, rotating weekends</p><p>Work Location: On-site daily</p><p><br></p><p>Responsibilities:</p><p>• Lead day-to-day activities for a frontline team of 15 to 20 employees, providing direction, support, and clear expectations for performance.</p><p>• Address customer questions, concerns, and service issues promptly, taking practical steps to resolve problems and strengthen satisfaction.</p><p>• Monitor assigned areas through regular walkthroughs and inspections to uphold cleanliness, quality, safety, and overall operational standards.</p><p>• Organize daily staffing coverage, work assignments, and project priorities to maintain efficient service across the facility, including rotating weekend support.</p><p>• Coach team members through feedback, recognition, and corrective conversations while helping build a detail-focused and service-focused culture.</p><p>• Participate in recruiting, interviewing, onboarding, and ongoing training to ensure employees are prepared to succeed in their roles.</p><p>• Maintain accurate departmental records, update duty assignments, and support performance review and staff meeting processes.</p><p>• Oversee supply usage, equipment condition, and storage organization to keep the department prepared and operating effectively.</p><p>• Identify service gaps or process concerns and implement improvements that enhance workflow, compliance, and customer experience.</p>
We are looking for an experienced Senior Customer Success Manager to lead customer-facing service operations for a wholesale distribution organization in Monroe, North Carolina. This contract opportunity with permanent potential is ideal for a leader who can strengthen service delivery, guide high-performing teams, and elevate the overall customer experience across technical support and account interactions. The role blends people leadership, process optimization, and cross-functional partnership to ensure customers receive responsive, consistent, and solutions-oriented support.<br><br>Responsibilities:<br>• Lead and coach customer success and technical service teams, creating clear goals, accountability measures, and development opportunities that support strong performance.<br>• Oversee the full customer support experience, including onboarding, technical guidance, order-related assistance, delivery coordination, invoicing questions, credit adjustments, and issue resolution.<br>• Champion a service culture centered on responsiveness, quality, and continuous improvement across every customer touchpoint.<br>• Act as a senior point of contact for high-priority accounts and complex escalations, ensuring concerns are addressed effectively and professionally.<br>• Establish and refine service standards, communication practices, and customer experience expectations to promote consistency across teams.<br>• Review operational and service metrics to identify trends, measure effectiveness, and implement targeted improvements based on customer feedback.<br>• Maintain and enhance customer-facing procedures, standard operating documentation, training resources, and best practice guidelines.<br>• Partner with internal stakeholders to improve workflows, strengthen system adoption, and support automation and digital tools that improve customer outcomes.<br>• Contribute to talent planning efforts by supporting employee growth, leadership development, and long-term team continuity.
We are looking for an experienced Controller to oversee accounting operations and provide steady leadership to a growing finance team in Charlotte, North Carolina. This role is suited for someone who combines deep accounting knowledge with the ability to coach staff, strengthen processes, and maintain high standards across daily and periodic financial activities. The ideal candidate will bring sound judgment, strong analytical ability, and a hands-on approach to financial oversight and team development.<br><br>Responsibilities:<br>• Direct the daily work of the accounting function while guiding team members through coaching, feedback, and skill development.<br>• Oversee the monthly and quarterly close cycles to ensure financial results are accurate, timely, and well supported.<br>• Review general ledger activity and key account reconciliations to maintain the integrity of financial records.<br>• Prepare and analyze financial statements and related reports for leadership, highlighting trends, risks, and areas requiring attention.<br>• Monitor banking activity and reconciliation processes to confirm completeness and resolve discrepancies efficiently.<br>• Establish and refine accounting procedures that improve consistency, strengthen controls, and support operational accuracy.<br>• Serve as the lead resource for technical accounting matters and provide direction on proper treatment of transactions.<br>• Use Excel and other reporting tools to evaluate data, improve visibility into results, and support informed decision-making.
<p>Our client, a growing advanced manufacturing organization, is seeking an experienced Environmental, Health & Safety (EHS) Manager to lead safety initiatives and ensure regulatory compliance across its manufacturing operations. This role is ideal for a proactive EHS detail oriented who can strengthen workplace safety, develop effective programs, and foster a culture of continuous improvement. The EHS Manager will partner with site leadership to implement safety standards, mitigate operational risks, and drive accountability across the organization. This position will support two facilities as needed.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Develop and promote a proactive safety culture by partnering with leadership to integrate EHS best practices into daily operations.</li><li>Create, implement, and maintain Job Hazard Analyses (JHAs) across manufacturing processes.</li><li>Lead the Lockout/Tagout (LOTO) program, including machine-specific procedures, employee training, and compliance audits.</li><li>Develop and maintain emergency action plans for various workplace scenarios.</li><li>Create and deliver recurring safety training to ensure employee awareness and regulatory compliance.</li><li>Maintain safety equipment and supplies, ensuring proper inventory, inspection, and readiness.</li><li>Serve as the primary liaison with OSHA and other local, state, and regulatory agencies on safety-related matters.</li><li>Maintain OSHA 300 logs and ensure timely, accurate incident reporting.</li><li>Investigate workplace incidents, near misses, and safety concerns; conduct root cause analyses and implement corrective actions.</li><li>Track, analyze, and communicate plant-wide safety metrics and improvement initiatives.</li><li>Ensure compliance with applicable OSHA, EPA, and other environmental, health, and safety regulations.</li><li>Apply Lean manufacturing and continuous improvement principles to reduce risk and improve operational performance.</li></ul><p><br></p>
We are looking for an experienced Sr. Accountant to support core accounting operations for our team in Hickory, North Carolina. This position plays a key role in maintaining accurate financial records, managing close activities, and ensuring the integrity of balance sheet accounts. The ideal candidate brings strong general ledger expertise, a detail-oriented approach, and the ability to work effectively in a deadline-driven environment.<br><br>Responsibilities:<br>• Lead monthly closing activities by preparing and reviewing financial entries, supporting schedules, and related documentation.<br>• Maintain the general ledger with a high degree of accuracy and ensure transactions are recorded in the appropriate periods.<br>• Prepare journal entries and verify supporting data to keep financial reporting complete and reliable.<br>• Perform account reconciliations on a regular basis and investigate discrepancies through timely follow-up.<br>• Complete bank reconciliations by matching activity, resolving variances, and documenting outstanding items.<br>• Analyze financial balances and trends to identify unusual activity and support accurate reporting outcomes.<br>• Partner with internal stakeholders to gather information needed for closing cycles and account analysis.<br>• Strengthen accounting processes by improving documentation, consistency, and control over routine procedures.
We are looking for an experienced Accounting Manager/Supervisor to lead core accounting operations in Charlotte, North Carolina. This role is responsible for maintaining accurate financial records, guiding the month-end close process, and supporting reliable financial reporting. The ideal candidate brings strong general ledger expertise, a hands-on approach to reconciliations and journal entries, and the ability to collaborate effectively during audit activities.<br><br>Responsibilities:<br>• Direct monthly closing activities to ensure deadlines are met and financial data is complete and accurate.<br>• Oversee general ledger maintenance, including review of account activity and resolution of discrepancies.<br>• Prepare and approve journal entries with appropriate supporting documentation and accounting rationale.<br>• Perform and supervise account reconciliations to confirm balances are properly stated.<br>• Support the preparation of financial reports and help ensure consistency with accounting standards and internal policies.<br>• Partner with auditors by organizing requested documentation, answering questions, and assisting through financial statement audit procedures.<br>• Monitor accounting processes for accuracy, compliance, and opportunities to strengthen internal controls.<br>• Provide day-to-day guidance to accounting staff and promote efficient execution of departmental priorities.
We are looking for a detail-oriented Fund Accountant to support financial operations for investment vehicles within our asset management organization in Charlotte, North Carolina. This role will focus on fund reporting, close activities, audit and tax coordination, and oversight of key deliverables prepared with external service providers. The ideal candidate brings strong investment accounting knowledge, sound analytical ability, and a disciplined approach to meeting recurring reporting deadlines.<br><br>Responsibilities:<br>• Produce and evaluate quarterly fund financial statements to ensure accuracy, completeness, and alignment with applicable accounting and reporting standards.<br>• Lead monthly close coordination by working closely with the fund administrator and internal investment accounting partners to keep deliverables on schedule.<br>• Examine supporting schedules and investor-related calculations, including fee allocations, distribution models, and statement packages, for quality and consistency.<br>• Oversee recurring and ad hoc investor reporting requests by partnering with external administrators and internal relationship teams to deliver timely supplemental information.<br>• Support the completion of annual audits across multiple investment entities by organizing documentation, addressing requests, and facilitating communication with auditors.<br>• Partner with external tax advisors on data gathering, analysis, filings, registrations, and review of fund tax return materials.<br>• Act as a key contact for compliance matters related to investment structures, coordinating with asset managers and outside tax professionals as needed.<br>• Prepare and maintain quarterly benchmark reporting, variance analysis, and other fund-level performance support materials.<br>• Review quarterly debt compliance reporting and contribute accounting support for acquisitions, transactions, and other investment activity.