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12 results for Product Support Specialist in Cerritos, CA

IT Support Specialist

Los Angeles, CA
onsite
Temporary / Contract
32 - 35 USD / Hourly
Robert Half is seeking an experienced IT Support Specialist to join a growing Managed Services Provider (MSP) team. This role will provide hands-on technical support for end users while assisting with the maintenance, troubleshooting, and improvement of client systems and network infrastructure. The ideal candidate will have a strong foundation in desktop support with exposure to servers, firewalls, networking, Microsoft 365, virtualization, and security best practices. This position is a great fit for a technician who enjoys troubleshooting across multiple technologies and supporting both users and infrastructure. <ul><li>3+ years of IT support, systems administration, or MSP experience</li><li>Strong desktop and end-user support experience</li><li>Experience supporting Microsoft 365, Windows operating systems, and SaaS applications</li><li>Knowledge of servers, networking, and infrastructure troubleshooting</li><li>Experience troubleshooting LAN/WAN connectivity, TCP/IP, VLANs, VPNs, and wireless networks</li><li>Exposure to firewall technologies and security best practices</li><li>Experience supporting virtualization technologies and cloud environments (AWS/Azure)</li><li>Strong troubleshooting skills with the ability to manage multiple priorities</li><li>Excellent communication and customer service skills</li></ul>
2026-07-11T00:00:00Z

Product Operations Specialist

Torrance, CA
onsite
Temporary / Contract
50 - 53 USD / Hourly
Robert Half is partnering with our client, a Fortune 500 automotive manufacturer, to hire a Product Operations Specialist to support a portfolio of customer-facing digital products and experiences in Torrance, CA. Location: Torrance, CA (onsite)Duration: 22-month contractHours: 40 hours/weekPay Rate: $50-53/hour Position Overview:The Product Operations Specialist will support the development, enhancement, and ongoing operations of customer-facing digital products, including websites, mobile applications, customer service tools, and communication platforms. Working closely with product, business, technology, UX, and operations teams, this role will help deliver exceptional customer experiences while supporting product planning, requirements gathering, testing, releases, stakeholder communications, and day-to-day platform operations. The ideal candidate is organized, detail-oriented, and passionate about digital products and cross-functional collaboration. Key Responsibilities:<ul><li>Support the end-to-end delivery of digital product initiatives, enhancements, and production support activities.</li><li>Gather, document, and maintain business requirements, user stories, acceptance criteria, process flows, and product documentation.</li><li>Partner with product managers, business stakeholders, UX designers, developers, and QA teams to support product execution.</li><li>Participate in Agile ceremonies including backlog refinement, sprint planning, demos, retrospectives, and status meetings.</li><li>Assist with User Acceptance Testing (UAT), including test planning, test script creation, defect tracking, and validation activities.</li><li>Monitor platform performance and support operational processes, incident management, releases, and vendor updates.</li><li>Coordinate stakeholder communications, training materials, product launches, and organizational change management activities.</li><li>Analyze product performance metrics and customer feedback to identify opportunities for continuous improvement.</li><li>Support roadmap planning, business case development, and reporting efforts.</li><li>Serve as a subject matter expert on assigned digital products and customer journeys.</li></ul>
2026-07-10T00:00:00Z

Customer Service Specialist

Ontario, CA
onsite
Temporary / Contract
22 - 26 USD / Hourly
Our company is seeking a contract Customer Service Specialist to support daily customer interactions and help ensure a positive service experience. This role is ideal for someone who is detail-oriented, organized and passionate about helping customers resolve questions and concerns in a fast-paced environment. Key Responsibilities: Respond to customer inquiries by phone, email and chat in a professional and timely manner Resolve customer issues related to orders, accounts, billing or service requests Maintain accurate records of customer interactions in company systems Escalate complex issues to the appropriate internal team when needed Provide product and service information to customers Support administrative tasks related to customer accounts and service operations Follow company procedures and service standards to ensure customer satisfaction
2026-07-10T00:00:00Z

Application Support Engineer

Newport Beach, CA
onsite
Permanent / Full Time
120000 - 135000 USD / Yearly
We are looking for an Application Support Engineer to join a high-performing team in Newport Beach, California, supporting critical transaction-based systems within a fast-paced operational environment. This position combines hands-on database development, production support, and application maintenance, with a strong emphasis on solving data issues and improving system reliability. The ideal candidate brings deep experience with Microsoft SQL Server, solid C# and .NET development skills, and the ability to investigate complex processing exceptions with precision and urgency. Responsibilities: • Build, enhance, and maintain SQL Server database objects such as stored procedures, views, triggers, and complex queries to support business-critical applications. • Investigate data inconsistencies across internal platforms and external sources, identifying root causes for missing, duplicated, or inaccurate transaction records. • Create and refine database solutions designed to handle large transaction volumes while improving performance, scalability, and system stability. • Provide ongoing support for backend applications and Windows Services, resolving production issues and restoring service in a timely manner. • Develop application updates and defect corrections using C#, .NET Framework or .NET Core, and Visual Studio in alignment with established coding practices. • Monitor transaction processing workflows, including authorization, validation, settlement, and invoicing activities, to ensure smooth end-to-end operations. • Perform auditing, reconciliation, and exception management tasks to strengthen data integrity and operational accuracy. • Partner with business teams, operations personnel, and external contacts to troubleshoot issues, resolve incidents, and recommend process improvements. • Contribute to code reviews and maintain clear technical documentation to support long-term application support and knowledge sharing. • Support secure and reliable 24/7 production operations by following organizational standards and established support procedures.
2026-07-06T00:00:00Z

IT Support Engineer

Los Angeles, CA
onsite
Temporary / Contract
35 - 37 USD / Hourly
Robert Half is seeking an IT Support Engineer for a client located in Culver City, CA. IT Support Engineer will be responsible for delivering white-glove, VP-level executive support in an enterprise environment. This role is not entry-level and requires a seasoned professional who can operate independently, manage complex technical issues, and provide exceptional customer service to senior leadership. The ideal candidate brings deep expertise across Mac and Windows platforms, strong JAMF/MDM experience, and the confidence to support high-visibility users in a fast-paced organization. Responsibilities/Day to Day:· Provide Executive (VP-level) support experience in enterprise environments · Strong proficiency with Jamf / MDM administration and device management · IT Asset Management (ITAM) maintenance and lifecycle support · Windows 11 migration experience · MFA setup, authentication, and identity support · Device imaging and deployment (Mac environments strongly preferred) · iOS and Android device support and troubleshooting
2026-07-10T00:00:00Z

IT Support Engineer

Los Angeles, CA
onsite
Temporary / Contract
35 - 38 USD / Hourly
Robert Half is seeking a highly experienced IT Support Technician to provide Tier 2 technical support in a fast-paced creative environment, providing hands-on technical support for both Mac and PC environments, assist with user onboarding and offboarding, manage access and permissions, and support creative teams using Microsoft 365 and Adobe Creative Suite applications. Responsibilities· Provide Tier 2 technical support for internal users across Mac and PC environments· Troubleshoot hardware, software, operating system, and application issues· Support Microsoft 365 applications, user accounts, and access management· Perform user onboarding and offboarding, including account setup, permissions, and equipment provisioning· Manage access requests and project-based permissions for producers, creative teams, and freelancers· Provide support for Adobe Creative Suite applications, including Adobe Premiere
2026-07-10T00:00:00Z

IT Support Technician

Norco, CA
onsite
Temporary / Contract
32 - 34 USD / Hourly
Robert Half is seeking an experienced IT Support Technician to provide hands-on technical support in a fast-paced environment. This role is ideal for a strong Tier 1–2 IT professional who enjoys a mix of end-user support, troubleshooting, project work, and vendor coordination.
2026-07-10T00:00:00Z

IT Support Technician

San Juan Capistrano, CA
onsite
Temporary / Contract
22 - 28 USD / Hourly
We are seeking an IT Support Technician to provide Level 1 technical support in a primarily Windows-based environment. This role will support end users with day-to-day help desk needs, including account access issues, printer connectivity, login troubleshooting, and basic hardware support. The ideal candidate brings strong foundational IT support experience, excellent customer service skills, and working knowledge of cloud-based identity and device management tools. Based on general knowledge.Key Responsibilities<ul><li>Provide Level 1 technical support for employees across hardware, software, and access-related issues. Based on general knowledge.</li><li>Troubleshoot and resolve common help desk tickets, including password resets, account unlocks, login issues, printer connectivity, and basic endpoint hardware problems. Based on general knowledge.</li><li>Support a primarily Windows environment, with occasional troubleshooting for Apple devices. Based on general knowledge.</li><li>Assist with user account provisioning, deprovisioning, and access management using cloud identity platforms such as JumpCloud or equivalent tools. Based on general knowledge.</li><li>Help manage endpoints through MDM platforms such as Zoho ManageEngine, Microsoft Intune, or similar solutions. Based on general knowledge.</li><li>Support users with Google Workspace applications, including Gmail, Docs, and Sheets. Based on general knowledge.</li><li>Document tickets, resolutions, and recurring issues accurately within the help desk system. Based on general knowledge.</li><li>Escalate more complex technical issues to higher-level support teams as needed. Based on general knowledge.</li><li>Deliver professional, timely, and customer-focused service to end users. Based on general knowledge.</li></ul>
2026-06-26T00:00:00Z

Customer Experience Specialist

Rancho Cucamonga, CA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a customer-focused Customer Experience Specialist to support a financial institution in Rancho Cucamonga, California through a Contract assignment. This opportunity is well suited for someone who is comfortable managing high-volume customer interactions, handling transactions with precision, and delivering attentive service in a fast-paced branch environment. The role includes training and offers the chance to contribute to daily branch operations while helping members with routine financial needs. Responsibilities:• Manage customer transactions such as deposits, withdrawals, payment processing, and check-related requests with a high level of accuracy.• Balance and safeguard cash throughout the day, ensuring drawer totals remain correct and discrepancies are addressed promptly.• Assist customers with account-related questions, service requests, and basic problem resolution in a courteous and friendly manner.• Review transaction details carefully to confirm compliance with branch procedures, regulatory standards, and internal controls.• Identify opportunities to introduce relevant financial products or services based on customer needs and branch guidelines.• Protect sensitive customer and account information by following confidentiality and security expectations at all times.• Support day-to-day branch activities, including administrative tasks and additional operational duties as needed.• Communicate clearly with customers across in-person, phone, and email interactions while navigating multiple systems efficiently.
2026-07-10T00:00:00Z

Technical Product Manager

Woodland Hills, CA
onsite
Temporary / Contract
70 - 75 USD / Hourly
We are seeking an experienced Technical Product Manager to lead strategic infrastructure, cloud, and security initiatives across a global technology organization. This role will drive the delivery of enterprise-scale programs focused on Azure cloud infrastructure, security modernization, governance, compliance, and platform engineering initiatives. The ideal candidate combines strong technical knowledge with exceptional program leadership, executive communication, and stakeholder management skills. Key Responsibilities<ul><li>Own the roadmap and execution of enterprise infrastructure and security initiatives.</li><li>Lead Azure cloud transformation projects, including landing zones, cloud governance, and infrastructure modernization efforts.</li><li>Partner with engineering, security, architecture, and operations teams to deliver scalable cloud solutions.</li><li>Drive security-focused programs including risk reduction, compliance, audit readiness, and governance initiatives.</li><li>Manage complex project dependencies across multiple global teams and business units.</li><li>Coordinate infrastructure deployments, cloud migrations, and platform enhancements while ensuring alignment with business objectives.</li><li>Develop executive-level presentations, status reports, and strategic recommendations for senior leadership.</li><li>Facilitate cross-functional discussions, resolve blockers, and ensure successful program delivery.</li><li>Establish program metrics, KPIs, governance processes, and reporting mechanisms.</li><li>Collaborate with security and compliance teams to support frameworks such as ISO 27001, SOC, NIST, CIS, or similar standards.</li><li>Ensure projects meet budget, timeline, and quality expectations while minimizing operational risk.</li></ul>
2026-07-11T00:00:00Z

Supply Chain Specialist

Torrance, CA
onsite
Temporary / Contract
26.6 - 30.8 USD / Hourly
We are looking for a Supply Chain Specialist to support inventory planning, logistics coordination, and supply chain operations for a restaurants and catering organization in Torrance, California. This Long-term Contract position is ideal for someone who is detail oriented and can balance day-to-day execution with project-based process improvement while working across purchasing, distribution, and operational teams. The role will focus on maintaining product flow, analyzing stock levels, and helping manage supply chain initiatives, including support for PeopleSoft-related project activities when needed. Only candidates local to the Los Angeles metropolitan area will be considered for this role. This role is infrequently required to report onsite to the Torrance warehouse. Responsibilities:• Coordinate supply chain activities to help ensure timely movement of goods, accurate inventory levels, and consistent support for business operations.• Review inventory data and demand patterns to identify shortages, excess stock, and opportunities to improve replenishment decisions.• Partner with internal stakeholders and external vendors to resolve delivery issues, maintain supply continuity, and improve service performance.• Track logistics activity across ordering, transportation, and distribution processes to support efficient product availability.• Contribute to supply chain projects by organizing timelines, documenting progress, and assisting with PeopleSoft-related coordination tasks as required.• Prepare reports and operational summaries that highlight inventory trends, service metrics, and areas needing corrective action.• Support process improvements that strengthen planning accuracy, reduce operational disruption, and enhance overall supply chain efficiency.
2026-07-08T00:00:00Z

Technical Parts Specialist – Diesel Generators

Long Beach, CA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a knowledgeable Technical Parts Specialist to support customers with diesel generator parts selection and purchasing in Long Beach, California. This Long-term Contract position is ideal for someone who can translate technical product details into practical recommendations, helping clients find the right components for maintenance, repair, and performance needs. The role combines sales support, customer service, and product expertise to deliver accurate guidance, responsive communication, and a high-quality client experience. Responsibilities: • Advise customers on suitable diesel generator parts and accessories by reviewing equipment needs, operating conditions, and technical specifications. • Support sales activity by preparing quotes, processing orders, and recommending complementary products that add value to the customer’s purchase. • Apply working knowledge of generator systems, including engines, alternators, controls, fuel delivery, cooling, and electrical connections, to guide part selection. • Coordinate with inventory personnel and approved suppliers to locate components, confirm availability, and secure timely fulfillment for customer requests. • Help customers understand part usage, maintenance considerations, and basic troubleshooting steps, directing them to manuals or service resources when appropriate. • Assess reported equipment symptoms and suggest replacement parts or practical solutions aligned with generator performance issues. • Maintain organized and accurate records for customer inquiries, orders, invoices, shipping updates, and warranty-related documentation. • Monitor product developments, market activity, and industry trends to stay current on diesel generator parts and related technologies.
2026-07-10T00:00:00Z