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23 results for Medical Customer Service Specialist in Cerritos, CA

Medical Biller/Collections Specialist
  • Corona, CA
  • onsite
  • Temporary / Contract
  • 21 - 24 USD / Hourly
  • Are you a driven and detail-oriented detail oriented with strong experience in billing and collections? Do you enjoy learning and adapting to new systems in a dynamic work environment? We’re looking for a Medical Billing/Collections Specialist to join our team and contribute to the success of our mental health practice. This role involves working within our proprietary Windows-based billing software—a user-friendly system that’s easy to master—with training and support available every step of the way. <br> The right candidate will bring at least 2 years of billing and collections experience, demonstrate common sense, and show a willingness to ask questions when facing challenges. You won’t need coding expertise, but you should have a clear understanding of medical billing processes. <br> Key Responsibilities Utilize in-house proprietary billing software to manage billing and collections tasks. Process accounts with accuracy, maintaining compliance with billing procedures and organizational standards. Take initiative to master the software tools provided, ensuring correct workflows and timely account management. Address billing issues and resolve account discrepancies while adhering to ICD-10 standards (no coding experience required). Progress through a structured training program that starts with simpler accounts and builds toward more complex tasks as your understanding deepens. Communicate effectively with teammates, supervisors, and external stakeholders to achieve timely resolutions for billing inquiries. Exhibit a proactive, aggressive attitude toward learning and performing your duties at a high standard.
  • 2026-05-08T00:00:00Z
Medical Credentialing Specialist
  • Santa Monica, CA
  • onsite
  • Temporary to Hire
  • 31.97 - 45 USD / Hourly
  • <p>A National Hospital System in in Los Angeles is in the immediate need of a <strong>Medical Credentialing Specialist </strong>to support credentialing and privileging activities for physician staff. This Medical Credentialing Specialist plays an important role in maintaining accurate provider records, supporting compliance efforts, and coordinating documentation for appointment and reappointment workflows. The Medical Credentialing Specialist must bring prior experience in a hospital or healthcare environment, strong working knowledge of <strong>MD Staff</strong>, and the ability to manage sensitive information with accuracy and care. <strong>MD Staff </strong>Software is a MUST.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Oversee the end-to-end credentialing cycle for physicians, including new appointments, renewals, and ongoing status maintenance.</p><p>• Review and validate provider documentation such as licenses, education, certifications, employment history, and references.</p><p>• Administer privilege requests and updates by tracking clinical privileges and ensuring alignment with governing bylaws and organizational standards.</p><p>• Maintain complete and current practitioner files within the <strong>MD Staff </strong>platform, ensuring data accuracy and documentation readiness.</p><p>• Track expiring credentials and follow up proactively to obtain renewed licenses, certifications, and other required materials before deadlines.</p><p>• Assemble credentialing packets and prepare supporting materials for review by committees, leadership groups, and governing bodies.</p><p>• Help uphold adherence to accreditation and regulatory expectations, including Joint Commission standards and internal medical staff requirements.</p><p>• Serve as a point of contact for physicians, department leaders, and stakeholders regarding application progress, missing items, and approval status.</p><p>• Contribute to audits, survey preparation, policy revisions, and process improvement initiatives related to medical staff services.</p><p><br></p><p><strong>Benefits: </strong>Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
  • 2026-05-07T00:00:00Z
Customer Service Representative
  • Monrovia, CA
  • onsite
  • Temporary / Contract
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry.  For immediate consideration apply today!</p><p>·        Assist customers in Spanish and English over the phone </p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems </p><p><br></p><p><br></p>
  • 2026-05-06T00:00:00Z
Customer Service Representative
  • Pasadena, CA
  • remote
  • Temporary / Contract
  • 19.95 - 23.1 USD / Hourly
  • We are looking for a Customer Service Representative to support emergency preparedness outreach efforts in Pasadena, California. This is a Contract position focused on connecting with residents, answering questions related to preparedness and response, and delivering helpful service with professionalism and empathy. The ideal candidate is comfortable handling a high volume of outbound and inbound communication while keeping accurate records and following established procedures.<br><br>Responsibilities:<br>• Place outreach calls to California residents to share emergency preparedness information and offer support when needed.<br>• Address incoming questions about disaster readiness, response steps, and available assistance in a clear and courteous manner.<br>• Record call details, customer concerns, and outcomes accurately in the appropriate database or tracking system.<br>• Follow approved workflows, communication standards, and call handling procedures to ensure consistent service delivery.<br>• Take part in onboarding and ongoing training to stay current on messaging, service expectations, and call center best practices.<br>• Manage both inbound and outbound interactions efficiently while maintaining a positive customer experience.<br>• Support related administrative tasks such as data entry, email follow-up, appointment coordination, or order-related updates as assigned.
  • 2026-05-05T00:00:00Z
Customer Service Representative
  • Los Angeles, CA
  • onsite
  • Temporary to Hire
  • 23 - 26 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Los Angeles, California. In this contract-to-permanent role, you will handle customer inquiries and provide exceptional service through phone and other communication channels. This is an excellent opportunity to contribute to a dynamic team while building strong relationships with customers.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone, email, or other communication platforms in a timely and detail-oriented manner.<br>• Process orders and accurately input data into the system to ensure seamless transactions.<br>• Handle both inbound and outbound calls to address customer needs and provide solutions.<br>• Maintain and update customer records with accurate and detailed information.<br>• Resolve customer complaints by identifying issues and offering appropriate resolutions.<br>• Collaborate with team members to improve service processes and enhance customer satisfaction.<br>• Stay informed about company products and services to effectively assist customers.<br>• Follow up with customers to ensure their concerns are fully addressed and resolved.<br>• Adhere to company policies and procedures while maintaining a high level of attention to detail.
  • 2026-05-08T00:00:00Z
Customer Service Representative
  • Long Beach, CA
  • onsite
  • Temporary to Hire
  • 19 - 22 USD / Hourly
  • <p>We are looking for a Customer Service Representative to join a busy team in Long Beach, California on a Contract to Permanent basis. In this role, you will support customer communication, review shipping and order documentation for accuracy, and help ensure billing records are completed correctly. This position blends customer service, administrative coordination, and document verification in a fast-paced environment where attention to detail is essential.</p><p><br></p><p>Responsibilities:</p><p>• Communicate with customers to obtain required signatures, supporting documents, and other missing information needed to complete order processing.</p><ul><li>Take and create customer orders in Cyclelution</li><li>Update customer master file with current contact information </li><li>Collect client work orders and additional services documentation to bill client</li><li>Work directly with Operations to get information for billing clients, including monitoring the open orders</li><li>Gather and review all bill of landing, receiving reports and other internal documents form operations to complete load</li><li>Work with customers to get proper documentation for claimable material</li><li>Invoice and settle both inbound and outbound orders</li><li>Reconciles customer orders and other purchases to ensure billable items have been invoiced.</li></ul><p><br></p><p>• Review operational paperwork after truck receipts are logged and confirm that shipment details are accurate and complete.</p><p>• Coordinate closely with dispatch and operations teams to clarify discrepancies and keep customer-related records up to date.</p><p>• Prepare invoices and assist with billing activities by confirming order information before final submission.</p><p>• Assemble and organize shipment and order documentation to support accurate recordkeeping and timely processing.</p><p>• Enter order details into internal systems and verify that all entries align with supporting paperwork.</p><p>• Respond to customer questions regarding documentation, order status, and service-related issues in a thorough and attentive manner.</p>
  • 2026-05-08T00:00:00Z
Customer Service Representative
  • Glendale, CA
  • onsite
  • Temporary / Contract
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>·        Assist customers in Spanish and English over the phone</p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems</p><p><br></p>
  • 2026-05-06T00:00:00Z
Customer Service Representative
  • Ladera Ranch, CA
  • onsite
  • Temporary to Hire
  • 21.85 - 25.3 USD / Hourly
  • We are looking for a Customer Service Representative to join a team in California on a contract basis with the potential for a long-term opportunity. This position is ideal for someone who enjoys helping customers, managing a steady call volume, and keeping information organized with accuracy. The role combines inbound support with outbound follow-up activity and offers the opportunity to build long-term experience in a customer-focused environment.<br><br>Responsibilities:<br>• Handle approximately 10 incoming calls each day, providing timely and attentive assistance to customers.<br>• Complete a higher volume of outbound calls after training, typically ranging from 30 to 80 calls daily, to support follow-up and service needs.<br>• Send follow-up links and communicate next steps clearly so customers understand how to proceed.<br>• Enter customer and order-related information accurately into internal systems while maintaining detailed records.<br>• Use Salesforce and related tools to track interactions, update account information, and document service activity.<br>• Respond to customer inquiries effectively, resolve routine issues, and escalate more complex concerns when needed.
  • 2026-05-04T00:00:00Z
Customer Service Representative
  • Irvine, CA
  • onsite
  • Temporary to Hire
  • 25 - 27 USD / Hourly
  • <p>The Sales Support Administrator is responsible for coordinating and executing customer account onboarding activities, ensuring accurate setup, timely activation, and a smooth handoff from Sales to Customer Service. </p><p> </p><p>Key Responsibilities</p><ul><li>Coordinate and support a Sales Support onboarding team of 3–4 team members </li><li>Coordinate new customer and transition account onboarding from Sales handoff through activation </li><li>Maintain clear documentation and status updates throughout the onboarding lifecycle </li><li>Support a smooth transition to Customer Service or Account Implementation teams upon completion</li></ul><p><br></p>
  • 2026-05-06T00:00:00Z
Customer Service Representative
  • Cerritos, CA
  • onsite
  • Temporary to Hire
  • 17.25 - 20 USD / Hourly
  • <p>We are seeking a candidate with Customer Care experience who can demonstrate professionalism, warmth, and enthusiasm in providing exceptional customer service to our customers.</p><p> </p><p><strong>Position: Temp to Hire</strong> – Please note that traveling is a requirement for this position once they are hired. Attendance is strict Monday through Friday 8:30am to 5:30pm.</p><p><strong> </strong></p><p><strong>Bilingual:</strong> Required (Spanish, Chinese, Vietnamese, or Tagalog)</p><p> </p><p><strong>POSITION OVERVIEW</strong></p><p>The <strong>Customer Care Associate (CCA)</strong> has a passion for taking care of customers. The Customer Care team processes a large volume of orders placed over email, fax, phone, and in person, researches and solves customer problems, processes returns and works on custom/special orders. The CCA loves to work within a team to exceed customer expectations. This person is motivated by and able to thrive in a <strong>fast-paced</strong>, start-up, environment with little structure and requiring a lot of initiative. The successful CCA ultimately develops a comprehensive understanding of the product and department policies and is able to recognize issues that should be escalated to the manager/supervisor for resolution.</p><p><strong> </strong></p><p><strong>REPORTS TO:  </strong>Manager, Customer Care</p><p><strong>ESSENTIAL FUNCTIONS</strong></p><p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ol><li><strong>Research</strong> and resolve customer inquiries.</li><li>Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, including following through to completion on product returns and claims. A reply with solution is expected for most customer requests within two business days to customers, sales reps and internal departments.</li><li>Work with sales representatives, accounting, and the shipping department to process customer requests and concerns. Confirm orders, obtain payment information, and documents. </li><li>Respond to customer questions <strong>efficiently and effectively</strong> through the use of <strong>active listening</strong>, personalization techniques and focusing on <strong>adding value</strong>.</li><li>Build formal and informal <strong>relationships</strong> with customers and internal team members to drive customer loyalty and retention. Manage assigned accounts and review their performance. </li><li>Provide supervisor/manager with timely updates on order processing, shipping, and back orders.</li><li>May be asked to back up the front desk receptionist for a limited time, including greeting visitors, triaging phone calls, and other administrative tasks.</li><li>Participate in tradeshows and showroom set-ups. Engage and work with customers face-to-face.</li><li>Operate as a team player. Work together to drive solutions for the <strong>long-term success</strong> of Allstate Floral and its customers.</li></ol><p><strong> </strong></p><p><br></p>
  • 2026-04-29T00:00:00Z
Customer Service Representative
  • West Covina, CA
  • onsite
  • Temporary to Hire
  • 19 - 22 USD / Hourly
  • We are looking for a Customer Service Representative to support member and customer inquiries in West Covina, California. This contract opportunity with potential for a permanent role is ideal for someone who is patient, attentive to detail, and comfortable handling a high volume of service-related interactions. The role focuses primarily on assisting members by phone, documenting information accurately, and providing dependable support in both busy and steady periods. Training is available, making this a strong fit for someone ready to grow in a service-oriented environment.<br><br>Responsibilities:<br>• Respond to incoming member and customer calls with professionalism, empathy, and clear communication.<br>• Place outbound calls as needed to follow up on service questions, confirm information, or provide updates.<br>• Enter and maintain accurate records in internal systems while ensuring details are complete and up to date.<br>• Support member service activities for the majority of the workday, delivering timely and courteous assistance.<br>• Explain available services, address concerns, and guide customers toward appropriate resolutions.<br>• Manage workload effectively during high-demand periods such as open enrollment while maintaining service quality.<br>• Use Microsoft Word and Outlook to handle documentation, communication, and daily administrative tasks.<br>• Contribute to a positive team environment by staying dependable, adaptable, and focused in a fast-moving setting.
  • 2026-05-05T00:00:00Z
Customer Service Representative
  • Pasadena, CA
  • onsite
  • Temporary / Contract
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems</p><p><br></p>
  • 2026-05-06T00:00:00Z
Customer Service Representative
  • Rowland Heights, CA
  • onsite
  • Temporary / Contract
  • 22 - 24 USD / Hourly
  • <p>We are seeking a detail-oriented and proactive Customer Service Representative for a temp-to-hire opportunity with a growing company in the construction industry. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can effectively coordinate across multiple departments to ensure excellent service and on-time delivery.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage order intake via phone and email, ensuring accuracy and timeliness</li><li>Verify product availability and confirm inventory levels</li><li>Coordinate with purchasing and fabrication teams to locate or source products as needed</li><li>Partner with the shipping department to track and confirm on-time deliveries</li><li>Perform high-volume data entry using alphanumeric systems with strong attention to detail</li><li>Handle 20+ inbound calls daily, providing professional and efficient customer support</li><li>Utilize Microsoft Dynamics AX to search products and manage order information</li><li>Maintain accurate records and provide updates to customers as needed</li></ul><p><br></p>
  • 2026-04-29T00:00:00Z
Customer Service Representative
  • Pasadena, CA
  • remote
  • Temporary / Contract
  • 19.95 - 23.1 USD / Hourly
  • We are looking for a Customer Service Representative to support emergency preparedness outreach efforts in Pasadena, California. This is a Contract position focused on connecting with State of California residents, sharing clear guidance, and helping people access timely information during preparedness and response activities. The ideal candidate is comfortable handling a high volume of inbound and outbound communication, documenting interactions carefully, and delivering attentive service in a fast-paced environment.<br><br>Responsibilities:<br>• Place outbound calls to residents and community members to communicate emergency readiness information and offer appropriate support resources.<br>• Handle incoming questions effectively, providing accurate guidance related to disaster preparedness, safety procedures, and related services.<br>• Record call details, customer concerns, and follow-up actions in the designated system with a high level of accuracy.<br>• Apply established call handling standards, scripts, and operating procedures to ensure consistent and compliant service.<br>• Take part in ongoing training to remain current on program updates, communication approaches, and service expectations.<br>• Manage email correspondence and related administrative tasks to support customer interactions and case follow-up.<br>• Schedule appointments or callbacks when needed to help ensure residents receive timely assistance.<br>• Use Microsoft Word, Excel, and other basic office tools to complete documentation and support daily customer service activities.
  • 2026-05-05T00:00:00Z
Sr. Medical Billing Collections Specialist
  • Los Angeles, CA
  • onsite
  • Temporary to Hire
  • 27.01 - 35.12 USD / Hourly
  • <p>A Surgery Medical Group that is connected to a large Hospital system is seeking an experienced Sr. Medical Billing Collections Specialist with a strong background in appeals, denials management, insurance collections, and reporting. The Sr. Medical Billing Collections Specialist must have hands-on experience with physician or surgery billing, advanced analytical skills, and the ability to run and interpret reports in EPIC. </p><p>Key Responsibilities:</p><p><br></p><ul><li>Manage and resolve insurance denials and appeals in a timely and accurate manner.</li><li>Perform insurance collections and follow up on outstanding claims to maximize reimbursement.</li><li>Analyze revenue cycle trends and identify root causes of billing and reimbursement issues.</li><li>Run, review, and interpret reports in EPIC to support operational and financial performance.</li><li>Prepare recurring and ad hoc reports related to denials, appeals, collections, and billing activity.</li><li>Support physician and/or surgery billing processes, ensuring accuracy and compliance with payer requirements.</li><li>Use Excel to track metrics, analyze data, and create reporting tools.</li><li>Collaborate with internal teams to improve workflow efficiency and revenue cycle outcomes.</li></ul>
  • 2026-05-08T00:00:00Z
Patient Account Representative
  • Van Nuys, CA
  • onsite
  • Temporary / Contract
  • 22.12 - 29.81 USD / Hourly
  • <p>A Hospital in Van Nuys is in the need of an experienced Patient Account Representative to join our team in Van Nuys, California. In this role, the Patient Account Representative will utilize your expertise in hospital billing and collections to ensure seamless revenue cycle operations. This is a Contract to permanent position, offering the opportunity to transition into a permanent role based on performance and organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Manage hospital billing and collections processes, ensuring accuracy and compliance with regulations.</p><p>• Handle Medicare managed care, commercial insurance, and medical managed care accounts.</p><p>• Investigate and resolve medical billing denials and appeals to recover outstanding payments.</p><p>• Process claims for hospital inpatient and outpatient services with a focus on maximizing reimbursement.</p><p>• Collaborate with insurance carriers, patients, and internal teams to address billing inquiries and disputes.</p><p>• Monitor accounts receivable to identify and prioritize collections efforts.</p><p>• Utilize knowledge of HMO and PPO plans to navigate complex insurance requirements.</p><p>• Support training initiatives for entry level team members in Collector I positions.</p><p>• Maintain detailed records of collections activities and prepare reports for management.</p><p>• Ensure adherence to hospital revenue cycle policies and procedures.</p>
  • 2026-04-25T00:00:00Z
Patient Account Representative
  • Van Nuys, CA
  • onsite
  • Temporary to Hire
  • 22.01 - 28.19 USD / Hourly
  • <p>A Large Healthcare Company located in the San Fernando Valley is in the immediate need of a Patient Account Representative. The Patient Account Representative is ideal for someone that had 2+ years of experience in medical billing and/or collections. The Patient Account Representative will be responsible for managing patient accounts, resolving billing issues, processing payments, and working with patients, insurers, and internal departments to ensure accurate and timely account resolution.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Review and manage patient accounts to ensure accurate billing and timely follow-up</li><li>Contact insurance companies, patients, and hospital departments regarding claim status, payment issues, and account discrepancies</li><li>Process payments, adjustments, refunds, and account updates in accordance with hospital policies</li><li>Investigate and resolve denied, underpaid, or unpaid claims</li><li>Assist patients with billing questions, payment arrangements, and financial responsibility explanations</li><li>Maintain accurate documentation of account activity in billing and hospital systems</li><li>Ensure compliance with HIPAA, hospital policies, and applicable billing regulations</li><li>Support month-end reporting and account reconciliation activities as needed</li></ul>
  • 2026-05-06T00:00:00Z
Medical Biller Collector - Hospital
  • Van Nuys, CA
  • onsite
  • Temporary to Hire
  • 22.8 - 30.01 USD / Hourly
  • <p>A large hospital system is seeking a detail-oriented <strong>Medical Biller Collector</strong> to support revenue cycle operations and ensure timely, accurate reimbursement for services rendered. The ideal candidate will have experience with medical billing, collections, insurance follow-up, and resolving account discrepancies in a high-volume healthcare environment. </p><p><strong>Key Responsibilities</strong></p><ul><li>Submit accurate and timely medical claims to insurance carriers, government payers, and other third-party payers. </li><li>Follow up on outstanding accounts to resolve denied, underpaid, or unpaid claims. </li><li>Review patient accounts for billing accuracy, eligibility, authorizations, and coding-related issues. </li><li>Work denials and appeals, including researching payer requirements and preparing supporting documentation.</li><li>Post payments, adjustments, and contractual write-offs as needed.</li><li>Communicate with insurance representatives, patients, and internal departments to resolve billing questions and account issues. </li><li>Maintain productivity and quality standards in a fast-paced hospital billing environment. </li><li>Ensure compliance with HIPAA, payer regulations, and hospital billing policies. </li><li>Document account activity thoroughly and accurately in the billing system. </li><li>Assist with special projects and reporting related to accounts receivable and collections performance. </li></ul><p><br></p>
  • 2026-05-05T00:00:00Z
Medical Data Coordinator
  • Long Beach, CA
  • onsite
  • Temporary / Contract
  • 21 - 28 USD / Hourly
  • <p>A medical group is seeking a detail-oriented and organized Provider Data Coordinator to support the accuracy and integrity of provider information across internal systems. This Provider Data Coordinator role is responsible for maintaining provider data, performing routine audits, and coordinating with providers and internal departments to ensure complete, current, and compliant records. The ideal candidate thrives in a fast-paced healthcare environment and is committed to accuracy, follow-through, and excellent service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Maintain accurate and compliant provider data through timely data entry, updates, and ongoing record maintenance in EZCAP and other internal systems</li><li>Review provider records for completeness and accuracy, ensuring required information is current and properly documented</li><li>Conduct routine audits to identify discrepancies, missing information, or data inconsistencies and take action to resolve issues</li><li>Communicate with providers, offices, and delegated entities to obtain, confirm, and verify missing or updated information</li><li>Partner closely with internal teams, including network development, claims, and customer service, to research and resolve provider data issues</li><li>Monitor data quality and help support compliance with internal standards, payer requirements, and regulatory guidelines</li><li>Track provider data changes and maintain appropriate documentation of updates and corrections</li><li>Assist with special projects, reporting, and other provider data management duties as assigned</li></ul><p><strong>Benefits: </strong>Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
  • 2026-04-30T00:00:00Z
Medical Biller/Collector - FQHC
  • Los Angeles, CA
  • onsite
  • Temporary / Contract
  • 22.01 - 29.19 USD / Hourly
  • <p>A Federally Qualified Health Center (FQHC), is seeking an experienced Medical Biller/Collector to join their revenue cycle team. This  Medical Biller/Collector will be responsible for billing, follow-up, and collections activities to ensure timely reimbursement from insurance carriers, government payers, and patients. The ideal candidate for the Medical Biller/Collector role will have strong knowledge of medical billing processes, payer guidelines, and accounts receivable follow-up.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Submit accurate and timely medical claims to insurance carriers and government payers</li><li>Follow up on unpaid, denied, or underpaid claims and resolve billing discrepancies</li><li>Work accounts receivable reports and maintain collection efforts to reduce outstanding balances</li><li>Investigate claim rejections and denials, and take corrective action for resubmission or appeal</li><li>Post payments, adjustments, and denials as needed</li><li>Communicate with payers, patients, and internal staff regarding billing questions and account resolution</li><li>Maintain compliance with billing regulations, payer requirements, and organizational policies</li><li>Support revenue cycle activities including claims review, payment reconciliation, and account research</li><li>Document collection activity and account status updates accurately in the billing system</li></ul><p><br></p>
  • 2026-05-08T00:00:00Z
Medical Insurance Collector (Hybrid)
  • Los Angeles, CA
  • onsite
  • Temporary / Contract
  • 26.6 - 30.8 USD / Hourly
  • <p>A Healthcare Company in Los Angeles is in the need of hybrid Medical Insurance Collector to assist with an AR insurance back log. The Medical Insurance Collector position focuses on resolving aging accounts, researching reimbursement issues, and working directly with payers to improve collections performance. The Medical Insurance Collector strong knowledge of medical billing, denials, appeals, and insurance follow-up, along with the ability to manage a high daily volume of account activity. <strong>This position is a hybrid schedule with two days onsite and three days remote. </strong></p><p><br></p><p>Responsibilities:</p><p>• Pursue outstanding accounts in the 120- to 210-day aging range and take timely action to secure payment or resolution.</p><p>• Review high-volume account inventories and prioritize follow-up activities to address aged balances efficiently.</p><p>• Contact insurance carriers and managed care organizations to investigate claim status, payment delays, denials, and underpayments.</p><p>• Handle collections activity involving payer groups such as LA Care, Kaiser, and other managed care plans while documenting each account thoroughly.</p><p>• Prepare and submit appeal or reconsideration requests when claims require additional support for reimbursement.</p><p>• Identify accounts appropriate for recovery efforts or write-off review and route them according to established guidelines.</p><p>• Maintain a consistent daily productivity level by completing a large number of account follow-up actions and updates.</p><p>Equipment will be provided</p><p><strong>This position is a hybrid schedule with two days onsite and three days remote. </strong></p>
  • 2026-05-06T00:00:00Z
Medical Biller / Payment Poster (hybrid)
  • Los Angeles, CA
  • onsite
  • Temporary to Hire
  • 23.12 - 28.01 USD / Hourly
  • <p>A Healthcare Company in Los Angeles is seeking a detail-oriented and experienced Medical Biller / Payment Poster to join our Revenue Cycle team. The Medical Biller / Payment Poster role is responsible for accurately posting payments, reconciling accounts, and ensuring timely and precise revenue cycle operations. The ideal candidate for a the Medical Biller / Payment Poster has strong knowledge of insurance payments, EOBs, and healthcare billing processes. This role is a hybrid position with 2 days in office and 3 days remote. </p><p><br></p><p>Key Responsibilities</p><ul><li>Post insurance and patient payments accurately and in a timely manner</li><li>Review and interpret Explanation of Benefits (EOBs) and Electronic Remittance Advice (ERA)</li><li>Reconcile posted payments with daily deposits and bank reports</li><li>Identify and resolve payment discrepancies, denials, and underpayments</li><li>Adjust accounts based on contractual agreements and payer guidelines</li><li>Collaborate with billing and collections teams to ensure clean claim resolution</li><li>Maintain compliance with HIPAA and company policies</li><li>Assist with month-end closing and reporting as needed</li></ul>
  • 2026-04-30T00:00:00Z
Workers' Compensation Biller
  • Torrance, CA
  • onsite
  • Temporary / Contract
  • 21 - 24 USD / Hourly
  • <p>We are looking for a detail-oriented Entry Level Workers&#39; Compensation Biller to join our team on a contract basis in Torrance, California. This role is dedicated to supporting patient financial services and ensuring smooth coordination of workers&#39; compensation claims. The ideal candidate will bring expertise in handling authorizations, managing progress reports, and interacting with patients to provide exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Generate and submit authorization requests for workers&#39; compensation claims.</p><p>• Review, interpret, and manage progress reports, including PR2 documentation.</p><p>• Utilize relevant tools and systems to copy, paste, and submit documentation accurately.</p><p>• Process submissions through designated portals to ensure timely approvals.</p><p>• Collaborate with patients to gather necessary intake information and address financial concerns.</p><p>• Monitor and track the status of workers&#39; compensation cases for updates.</p><p>• Ensure compliance with organizational policies and regulatory requirements in all processes.</p><p>• Work with internal teams to resolve issues and streamline workflows.</p><p>• Maintain organized records of all claims and patient interactions.</p><p>• Provide clear communication and updates to patients regarding their claims.</p>
  • 2026-04-29T00:00:00Z