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2 results for Learning Specialist in Cerritos, CA
- Pasadena, CA
- onsite
- Temporary / Contract
- 20 - 22 USD / Hourly
- <p>Collections Specialist opportunity in a mid-sized services company. As a Collections Specialist, you will perform customer and/or commercial collections and resolve customer account issues. In this Collections Specialist position, you will report to the Collections Manager. This company offers a great work environment! Please email your resume and call 626.463.2030 for immediate consideration. </p><p>Collections Outreach:</p><p>· Contact customers with overdue payments through various channels such as phone calls, emails, and letters.</p><p>· Implement effective collection strategies to recover outstanding balances.</p><p>Negotiation and Resolution:</p><p>· Negotiate payment arrangements and terms with customers who are experiencing financial difficulties.</p><p>· Resolve disputes and address customer inquiries related to overdue payments.</p><p>Payment Reconciliation:</p><p>· Reconcile customer payments with outstanding balances.</p><p>· Ensure accuracy in recording and tracking payments received.</p><p>Documentation and Record Keeping:</p><p>· Maintain detailed and organized records of customer interactions, payment arrangements, and collection activities.</p><p>· Document any agreements made with customers regarding payment plans.</p><p>Reporting and Analysis:</p><p>· Generate and analyze reports on accounts receivable aging and collection performance.</p><p>· Provide insights into trends, challenges, and potential areas for improvement.</p><p>Credit Risk Assessment:</p><p>· Assess the creditworthiness of customers and recommend appropriate credit limits.</p><p><br></p>
- 2026-07-31T00:00:00Z
- Pasadena, CA
- onsite
- Temporary to Hire
- 28.5 - 33 USD / Hourly
- We are looking for a detail-oriented Collections Specialist to join our team in California in a contract capacity with the potential for a permanent role. This role supports the full accounts receivable cycle by managing a high-volume portfolio of customer accounts, handling payment activity, and helping resolve billing and credit-related issues. The ideal candidate brings strong communication skills, sound judgment, and the ability to work across departments to maintain accurate account records and support timely collections.<br><br>Responsibilities:<br>• Manage a large portfolio of more than 250 customer accounts, driving timely payment follow-up and maintaining consistent collection activity.<br>• Serve as a primary contact for assigned accounts by addressing customer questions, monitoring credit status, and supporting decisions related to holds and credit exposure.<br>• Maintain customer account records through research, reconciliation, memo processing, and transaction application to keep balances accurate and current.<br>• Process credit card payments and support account adjustments when payment or billing discrepancies arise.<br>• Partner with internal teams to investigate and resolve outstanding account issues that may affect payment collection.<br>• Support new customer setup by reviewing credit applications, verifying references, conducting background research, and coordinating with customers and sales contacts.<br>• Handle resale and tax-exempt documentation requests, ensuring records are properly established and updated.<br>• Assist with daily cash management activities such as preparing bank deposits, posting receipts, researching incoming payments, and applying cash in the system.<br>• Provide additional accounting support through audit assistance, accounts payable backup, petty cash tracking, and other assigned projects.
- 2026-08-06T00:00:00Z