<p>We are looking for a dedicated and detail-oriented Grants Specialist to join our client's team in Waterloo, Iowa. This is a contract opportunity with the ability to earn a permanent seat for the right person! You will be part of a team that leads the full grant lifecycle—identifying funding sources, crafting competitive proposals, managing timelines, and coordinating submissions from idea to award.</p><p> </p><p><strong>Key responsibilities include, but are not limited to:</strong></p><ul><li>Collaborating with internal resource development and foundation staff to align public and private funding opportunities with institutional priorities.</li><li>Researching, interpreting, sharing, pursuing, developing, submitting, and supporting the implementation of grant opportunities at the local, state, and national levels.</li><li>Assisting with planning, developing, writing, and editing grant proposals, including narrative and budget components.</li><li>Coordinating with internal and external partners to gather, analyze, and present data needed for grant applications.</li><li>Supporting and implementing institutional grant development processes that address strategic needs and priorities.</li><li>Maintaining accurate records of submitted and awarded grant proposals.</li><li>Serving as a point of contact and institutional representative in communications with funding agencies.</li><li>Participating in committees, workgroups, or projects as assigned.</li><li>Performing related duties as needed.</li></ul><p><br></p>
We are looking for an experienced Desktop Support Specialist/Lead to join our team in Cedar Rapids, Iowa in a contract-to-permanent capacity. This role is suited for a hands-on support specialist who can resolve advanced end-user technology issues, guide endpoint standards, and partner with technical teams to strengthen day-to-day operations. You will act as a senior escalation resource while helping improve device management, software delivery, and support processes across the organization.<br><br>Responsibilities:<br>• Provide advanced desktop and endpoint support for issues escalated beyond the front-line service desk, ensuring timely resolution of complex user-facing problems.<br>• Oversee endpoint administration through Microsoft Intune, including device policy enforcement, compliance monitoring, patching, and configuration management.<br>• Coordinate application packaging, deployment, and maintenance activities to deliver consistent software experiences across the business.<br>• Standardize workstation setup and lifecycle practices for new deployments, refresh initiatives, operating system upgrades, and related rollouts.<br>• Partner with infrastructure, security, and engineering teams to assist with broader technical projects involving servers, networks, and endpoint protection.<br>• Serve as a knowledgeable resource for entry-level support staff by sharing guidance, troubleshooting expertise, and best practices.<br>• Create and maintain clear technical documentation, support procedures, and knowledge base materials to improve team effectiveness.<br>• Identify opportunities to streamline support operations through automation, scripting, and process improvements using tools such as PowerShell.
We are looking for a Tier 1 Technical Support specialist to join our team in a contract-to-permanent role. This position supports end users by resolving everyday technical issues across mobile hardware, desktop environments, software applications, and connectivity tools. The ideal candidate brings a service-focused mindset, solid troubleshooting ability, and the confidence to communicate effectively with employees, vendors, and internal IT partners.<br><br>Responsibilities:<br>• Provide first-line technical assistance for hardware, software, and user access issues, ensuring timely resolution through the service desk process.<br>• Set up, maintain, troubleshoot, and replace mobile devices and related components, including peripherals and connectivity accessories.<br>• Install and support equipment connected to vehicle-based camera systems, including cabling and associated hardware used for operational safety.<br>• Diagnose problems involving operating systems, business applications, and interface components to keep users productive.<br>• Support internal applications by identifying issues, guiding users, and escalating more complex incidents when needed.<br>• Manage support requests within a ticketing platform, documenting work completed and updating incident status accurately.<br>• Perform account support tasks in Active Directory, such as password resets and basic access assistance.<br>• Use remote support tools such as Remote Desktop and TeamViewer to assist users across multiple locations.<br>• Help maintain a secure computing environment by responding to malware, phishing, and virus-related concerns according to established practices.