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1 result for Tier 1 Technical Support in Brooklyn, IA
- Marion, IA
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We're seeking a Tier 1 Help Desk Support professional to join a collaborative IT team. This role will provide frontline technical support, troubleshoot hardware and software issues, and assist end users with day-to-day technology needs.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to and resolve Level 1 support tickets</li><li>Troubleshoot Windows, hardware, software, and user access issues</li><li>Escalate complex issues to higher-level IT staff</li><li>Provide hands-on desktop and end-user support</li><li>Document issues and resolutions within the ticketing system</li></ul>
- 2026-08-05T00:00:00Z