We are looking for a detail-oriented customer service specialist to support order management and transactional activities for a long-term contract position based in Everett, Washington. This role works closely with customers and internal teams to coordinate sales orders, service-related requests, credits, and purchasing needs while maintaining accurate documentation and timely follow-through. The ideal candidate is organized, responsive, and comfortable managing multiple priorities in a fast-paced environment while ensuring compliance with established trade and company policies.<br><br>Responsibilities:<br>• Manage the full lifecycle of sales orders by reviewing requirements, entering transactions accurately, and tracking progress through completion.<br>• Coordinate warranty exchanges, credit activity, monitor replacement requests, and purchase-related transactions to support customer and business needs.<br>• Perform administrative support tasks connected to material sales and credit processing, ensuring records are complete and up to date.<br>• Partner with teams across sales, product lines, repairs, finance, global trade, and purchasing to resolve issues and keep orders moving efficiently.<br>• Communicate with internal and external customers to clarify requests, provide status updates, and drive timely transactional resolution.<br>• Follow global trade guidelines and export-related requirements to ensure all applicable policies are met.<br>• Support adherence to company licensing and compliance standards associated with international shipments and export activity.<br>• Contribute to the development and rollout of departmental procedures and process improvements across cross-functional groups.
<p><strong> Embedded Linux-Senior Software Engineer</strong></p><p><strong>Location: </strong>ONSITE Cedar Rapids, IA</p><p><strong>Employment Type: </strong>Long Term<strong> </strong>Contract</p><p><strong>Work Authorization: Due to federal contract requirements, candidates must be U.S. Citizens.</strong></p><p><strong>Candidates must be eligible to obtain security clearance </strong></p><p><strong>Overview</strong></p><p>We are seeking an experienced Senior Software Engineer with expertise in Embedded Linux development to support advanced research and product development initiatives focused on next-generation embedded systems. This role will contribute to the design, development, testing, and support of software that powers complex hardware platforms in a collaborative Agile environment.</p><p>The ideal candidate will have strong experience with Embedded Linux, device driver development, board support packages (BSPs), hardware integration, and low-level debugging.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, test, and maintain Embedded Linux software solutions.</li><li>Develop and support Board Support Packages (BSPs), device drivers, bootloaders, kernels, and root file systems.</li><li>Perform board bring-up activities and integrate software with target hardware platforms.</li><li>Investigate and resolve complex hardware and software issues through root cause analysis.</li><li>Utilize debugging tools, hardware schematics, and diagnostic techniques to troubleshoot system behavior.</li><li>Participate in Agile ceremonies, sprint planning, and collaborative development activities.</li><li>Manage work items, defects, and change requests using Jira.</li><li>Follow established engineering, quality, and development processes.</li></ul>