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1 result for Customer Service Representative in Cedar Falls, IA

Client Services & Account Coordinator
  • Cedar Falls, IA
  • onsite
  • Temporary / Contract
  • 24 - 26.5 USD / Hourly
  • <p>Are you someone who enjoys helping customers, solving problems, and building strong professional relationships? We&#39;re seeking a contract Client Services &amp; Account Coordinator to support customers, business partners, and internal teams in a fast-paced, service-driven environment.</p><p><br></p><p><strong>What You&#39;ll Do</strong></p><ul><li>Serve as a primary point of contact for customers and business partners.</li><li>Build and maintain positive relationships through responsive, professional service.</li><li>Answer questions, investigate concerns, and resolve issues in a timely manner.</li><li>Process account updates and maintain accurate records and documentation.</li><li>Coordinate communication between customers and internal teams to ensure a seamless experience.</li><li>Support account management activities and help ensure customer needs are met.</li><li>Identify opportunities to improve processes and enhance the customer experience.</li><li>Provide feedback and insights regarding customer trends, concerns, and opportunities.</li><li>Track customer interactions and follow through on open items until resolution.</li><li>Represent the organization professionally during customer meetings, events, and networking opportunities as needed.</li></ul>
  • 2026-11-12T00:00:00Z