We are looking for a detail-oriented Accounting Clerk to join our team in Indianapolis, Indiana. In this role, you will be responsible for managing essential financial tasks, ensuring accuracy in records, and supporting the daily operations of the accounting department. This position offers an opportunity to contribute to the success of a growing organization while enhancing your accounting skills.<br><br>Responsibilities:<br>• Process accounts payable and accounts receivable transactions with precision and efficiency.<br>• Utilize QuickBooks software to record and maintain accurate financial data.<br>• Conduct thorough data entry to ensure the integrity of accounting records.<br>• Handle invoice processing, including verification and timely submission.<br>• Monitor and replenish office supplies to support smooth administrative operations.<br>• Collaborate with team members to resolve discrepancies and improve workflow processes.<br>• Prepare financial reports and summaries as required by the management team.<br>• Assist in maintaining compliance with accounting policies and procedures.<br>• Support the Operations Manager with additional administrative tasks as needed.
<p>We are seeking a results-driven Outside Sales Manage<strong>r</strong> to lead sales initiatives within our Client's Industrial segment. This role will be responsible for identifying new business opportunities, managing key customer relationships, driving quoting activity, and ultimately closing deals. This is a strategic role that bridges technical knowledge with business development in a manufacturing-driven environment.</p><p> </p><p><strong>KEY RESPONSIBILITIES</strong></p><p>· Identify, qualify, and pursue new sales opportunities within targeted industrial markets</p><p>· Lead the end-to-end sales cycle from quoting through closing</p><p>· Manage and grow large, strategic customer accounts</p><p>· Develop and execute strategic account plans in coordination with internal teams and manufacturing facilities</p><p>· Serve as the primary customer liaison, building and nurturing long-term relationships</p><p>· Collaborate cross-functionally with engineering, quality, and operations teams to ensure customer satisfaction and project success</p><p>· Travel monthly (or as needed) to facilities to maintain alignment and support customer needs</p><p><br></p>
We are looking for an experienced Senior Accountant to join our dynamic manufacturing team in Crawfordsville, Indiana. This role is ideal for a detail-oriented individual with expertise in inventory management, manufacturing accounting, and financial reporting. You will play a key part in ensuring accurate financial records and supporting business operations through meticulous accounting practices.<br><br>Responsibilities:<br>• Oversee inventory accounting processes to ensure accurate valuation and reporting.<br>• Perform month-end close activities, including preparation of journal entries and financial statements.<br>• Reconcile accounts and bank statements to maintain accuracy in financial records.<br>• Manage and update the general ledger to reflect all financial transactions.<br>• Conduct detailed financial analyses to support decision-making within the manufacturing environment.<br>• Utilize Oracle systems to streamline accounting functions and improve efficiency.<br>• Collaborate with internal teams to ensure compliance with accounting standards and procedures.<br>• Assist in identifying areas for process improvement and implementing solutions.<br>• Provide support during audits by preparing necessary documentation and reports.<br>• Maintain up-to-date knowledge of industry trends and regulatory requirements.
<p>We are looking for a dedicated Customer Service Manager to lead and oversee a team of customer service professionals. In this role, you will ensure the seamless execution of the order process from initiation to fulfillment, while fostering a high level of customer satisfaction. The ideal candidate will bring strong leadership skills and a deep understanding of customer service operations.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and manage a team customer service representatives, providing guidance and support to meet performance goals.</p><p>• Oversee the entire order process, ensuring accuracy and timely fulfillment to meet customer expectations.</p><p>• Address and resolve customer inquiries and issues promptly, maintaining high levels of satisfaction.</p><p>• Implement and monitor customer service protocols to ensure consistent delivery of quality service.</p><p>• Train and mentor team members to enhance their skills and improve overall team performance.</p><p>• Collaborate with other departments to streamline processes and enhance operational efficiency.</p><p>• Analyze customer service metrics to identify areas for improvement and implement corrective actions.</p><p>• Handle escalated customer service issues with professionalism and poise.</p><p>• Ensure compliance with company policies and procedures across all customer service activities.</p>
<p>We are looking for an experienced Director of Sales and Operations to lead and oversee sales strategies and operational excellence. Based in Indianapolis, Indiana, this role plays a pivotal part in driving business growth, managing team performance, and ensuring seamless operations. The ideal candidate will bring a strong background in sales leadership, team management, and multi-location operations.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage sales and operational performance across multiple locations, ensuring alignment with business goals.</p><p>• Supervise and develop a team, fostering growth and high performance.</p><p>• Drive business-to-business (B2B) sales strategies to achieve annual sales targets and expand market presence.</p><p>• Oversee recruitment efforts for the sales and operations team, identifying and onboarding top talent.</p><p>• Conduct detailed sales analysis and reporting to guide decision-making and strategy development.</p><p>• Collaborate with branch managers to streamline operations and enhance customer satisfaction.</p><p>• Develop and implement sales and operations plans to optimize efficiency and profitability.</p><p>• Monitor branch administration processes, ensuring compliance with organizational standards.</p><p>• Provide mentorship and training to team members, promoting a culture of continuous improvement.</p><p>• Identify and address challenges within branch locations, ensuring consistent performance across all sites.</p>
<p>We are seeking a reliable and hands-on Second Shift Warehouse Supervisor to oversee our client's evening warehouse operations. This role is responsible for managing a team, ensuring productivity, safety, and smooth workflow throughout the shift.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Supervise and coordinate activities of warehouse staff during the second shift.</li><li>Ensure team members are meeting productivity and quality standards.</li><li>Provide support and guidance in resolving any operational issues or emergencies that may arise.</li><li>Monitor work performance and maintain a clean, safe, and organized work environment.</li><li>Communicate with other shifts and departments to ensure continuity of operations.</li><li>Operate a forklift as needed; training provided if not already certified.</li><li>Assist with scheduling, training, and enforcing company policies and procedures.</li></ul><p><br></p>
We are looking for a skilled Payroll Specialist to oversee and manage payroll operations for a large workforce. This long-term contract role is based in Fishers, Indiana, and offers the opportunity to work on multi-state payroll processes in a dynamic environment. The ideal candidate will bring expertise in full-cycle payroll and proficiency in ADP Workforce Now.<br><br>Responsibilities:<br>• Administer full-cycle payroll processes, ensuring accurate and timely payments to employees.<br>• Manage multi-state payroll operations for a workforce exceeding 500 employees.<br>• Utilize ADP Workforce Now to process and track payroll data efficiently.<br>• Maintain compliance with federal, state, and local payroll regulations.<br>• Address and resolve payroll discrepancies or issues in a timely manner.<br>• Prepare and distribute payroll reports to management as needed.<br>• Collaborate with HR and finance teams to ensure seamless payroll integration.<br>• Monitor and implement updates to payroll systems and procedures.<br>• Respond to employee inquiries regarding payroll and tax matters with professionalism.
<p>We are looking for an experienced and strategic Chief Financial Officer (CFO) to join our client's leadership team. In this pivotal role, you will oversee the financial operations, risk management, and strategic planning to ensure the organization’s financial health and long-term success. The ideal candidate will bring a deep understanding of regulatory compliance, financial systems, and banking operations to support growth and profitability.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement financial strategies that align with the organization’s mission and long-term goals.</p><p>• Oversee and manage all aspects of accounting, budgeting, forecasting, and financial analysis to ensure accuracy and efficiency.</p><p>• Ensure compliance with federal regulations, including the Bank Secrecy Act and Anti-Money Laundering policies, while maintaining adherence to internal policies and procedures.</p><p>• Lead the organization’s internal controls, audits, and risk management initiatives to safeguard assets and optimize financial performance.</p><p>• Manage capital planning, liquidity, and treasury operations to ensure financial stability and support growth.</p><p>• Provide financial insights and recommendations to the Board of Directors and executive leadership to guide decision-making.</p><p>• Build and mentor a high-performing finance and accounting team, fostering a culture of innovation and accountability.</p><p>• Liaise with regulators, investors, and stakeholders to present financial performance and strategic initiatives.</p><p>• Optimize funding sources and ensure effective asset-liability management to enhance profitability.</p><p>• Stay updated on financial regulations and industry trends to ensure compliance and drive innovation.</p>
<p>We are looking for a detail-oriented Maintenance Supervisor to join our client's team. This role involves ensuring safety standards are met and maintaining accurate records to support smooth operations. If you have strong organizational skills and a commitment to maintaining a safe and efficient work environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and coordinate maintenance personnel to ensure operational efficiency.</p><p>• Conduct routine checks to maintain safe plant operations and promptly address equipment malfunctions.</p><p>• Lead, train, and motivate teams, including maintenance staff.</p><p>• Plan and schedule mold changes while ensuring production runs adhere to planned timelines.</p><p>• Collaborate with the tool shop to manage mold modifications and repairs.</p><p>• Identify and resolve unsafe conditions within the plant, fostering a secure workplace.</p><p>• Assist in purchasing maintenance items in coordination with plant and production managers.</p><p>• Develop and implement preventative maintenance programs, maintaining detailed records.</p><p>• Support production managers and supervisors by addressing operational needs.</p><p>• Promote a positive and respectful work atmosphere, encouraging teamwork and communication.</p>
<p>We are looking for a highly organized Executive Assistant to join our team in Indianapolis, Indiana. This is a Contract to permanent position, offering an excellent opportunity to support executives and administrative operations in a focused and dynamic environment. The ideal candidate will possess strong technical skills, a proactive mindset, and the ability to thrive in a fast-paced setting. This role is a contract-to-hire opportunity that is Monday-Friday 8AM-5PM, on-site, and parking is provided. The hourly compensation is based upon experience. </p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive administrative support to executives and team members, ensuring smooth daily operations.</p><p>• Manage incoming and outgoing mail, including handling shipments and ensuring timely deliveries.</p><p>• Assist with proofreading documents and correspondence to ensure accuracy and professionalism.</p><p>• Create and maintain Excel spreadsheets, including entering property data and generating forms.</p><p>• Conduct research on property management and industry-related topics to support projects.</p><p>• Utilize property management systems to update, retrieve, and organize information effectively.</p><p>• Troubleshoot and resolve minor office equipment issues, such as printer maintenance, and order necessary supplies.</p><p>• Serve as the first point of contact by managing the front desk and answering multi-line phone systems.</p><p>• Collaborate with executives on various projects, ensuring deadlines and objectives are met efficiently.</p><p>• Maintain a focused and welcoming office environment with a focus on organization and communication.</p>
We are looking for a skilled ERP/CRM Consultant to join our team in Indianapolis, Indiana. This role involves working closely with clients to optimize enterprise resource planning and customer relationship management systems. The ideal candidate will have a strong background in scripting, cloud technologies, and business process improvement.<br><br>Responsibilities:<br>• Develop and implement ERP and CRM solutions tailored to meet client needs.<br>• Collaborate with clients to gather and analyze business requirements, translating them into actionable solutions.<br>• Create and maintain client-side scripting to enhance system functionality and user experience.<br>• Integrate cloud technologies to streamline business operations and improve system performance.<br>• Conduct API development and management to ensure seamless system interoperability.<br>• Perform A/B testing to validate system changes and optimize performance.<br>• Document and maintain configuration management processes for all implemented solutions.<br>• Provide guidance on business process functions and recommend strategies for improvement.<br>• Prepare and review business requirement documents to ensure clarity and accuracy.<br>• Offer technical support and training to end-users to maximize system utilization.
<p>We are looking for a Director of Accounting to join a dynamic and growing manufacturing organization in Columbus, Indiana. This role is ideal for a detail-oriented individual with a strong background in financial reporting, compliance, and management within the healthcare industry. The position requires a meticulous leader who can oversee key accounting functions and drive strategic financial initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage month-end close processes to ensure accurate and timely financial reporting.</p><p>• Oversee the preparation, consolidation, and analysis of financial statements in compliance with US GAAP.</p><p>• Develop and maintain robust internal controls to safeguard company assets and ensure compliance.</p><p>• Collaborate with cross-functional teams to support audits and resolve financial discrepancies.</p><p>• Provide insights and recommendations to senior management through comprehensive financial reporting.</p><p>• Supervise and mentor a team of accounting professionals, fostering a culture of accountability and growth.</p><p>• Manage tax filings and ensure adherence to local, state, and federal regulations.</p><p>• Implement best practices in financial management to optimize efficiency and accuracy.</p><p>• Drive continuous improvement initiatives within the accounting department to enhance processes.</p>
We are in search of a diligent Application Development Project Manager/Lead to join our team in the automotive industry, situated in Lafayette, Indiana. The primary function of this role is to manage and lead the development of various applications, focusing on Cloud Technologies and Content Management Systems. The position offers an exciting opportunity for individuals seeking to make a significant impact in a fast-paced environment.<br><br>Responsibilities:<br><br>• Spearhead the application development projects, ensuring timely completion and adherence to quality standards.<br>• Utilize Cloud Technologies and Microsoft Azure to enhance application functionality and user experience.<br>• Implement and manage Content Management Systems (CMS), ensuring seamless content delivery and integration.<br>• Oversee contract management procedures, ensuring all agreements align with the company's policies and legal requirements.<br>• Guide a team of leads, fostering a collaborative environment to drive project success.<br>• Employ Agile Scrum methodologies to optimize workflow and project execution.<br>• Conduct regular audits to assess the effectiveness of current systems and propose improvements.<br>• Adhere to best practices in application development and project management to ensure efficiency and productivity.<br>• Facilitate change management processes, ensuring minimal disruption to ongoing projects and operations.<br>• Review and troubleshoot coding issues, providing constructive feedback to the development team.
<p>We are looking for an experienced Assistant Controller to oversee the daily operations of our property management client's accounting department in Indianapolis, Indiana. This role involves supervising accounting staff, managing financial reporting, and ensuring the accuracy and timeliness of all financial processes. The ideal candidate will bring strong leadership skills, technical expertise, and a commitment to maintaining high standards in accounting operations.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the operations accounting team to ensure accurate and timely processing of financial data.</p><p>• Conduct annual staff performance reviews and assist with hiring and onboarding of new team members.</p><p>• Prepare and distribute monthly financial statements, operating cash flows, and quarterly lender reports.</p><p>• Review and reconcile account balances across entities, ensuring compliance with year-end reporting requirements.</p><p>• Manage tax-related processes, including preparing tax packages, processing K-1s, and submitting personal property tax returns.</p><p>• Oversee the maintenance and updates of general ledger files and generate reports using Skyline software.</p><p>• Accumulate and analyze budget information, producing reports and entering data into accounting systems.</p><p>• Approve weekly invoice coding and reconcile bank balances to ensure alignment with cash flow reports.</p><p>• Perform periodic audits of accounting policies and procedures to maintain accuracy and compliance.</p><p>• Maintain fixed asset schedules, tax escrow accounts, and operating reserve accounts, including lender draw processing.</p>
We are looking for a detail-oriented Mailroom Assistant to join our team in Zionsville, Indiana. This Contract-to-Permanent position requires a proactive individual who will handle and process critical documents, ensuring accuracy and efficiency in all mailroom operations. The role offers a dynamic environment where organizational skills and attention to detail are key to success.<br><br>Responsibilities:<br>• Identify, scan, and index various documents related to new business annuities, including applications, checks, and transfer forms.<br>• Maintain and manage the check register for incoming checks, ensuring proper documentation and record-keeping.<br>• Scan and deliver checks to the treasury department for processing and deposit.<br>• Prepare and process outgoing benefit checks for delivery to clients.<br>• Archive and maintain records of documents for retention or destruction as per company policy.<br>• Oversee the purchasing and inventory management of office supplies to ensure smooth mailroom operations.<br>• Handle outgoing correspondence, ensuring timely and accurate delivery.<br>• Collaborate with team members to maintain an organized and efficient mailroom environment.
<p>Our client is seeking a Requisition/Procure-to-Pay (R/P2P) Process Manager to lead the optimization and management of procurement and accounts payable systems and processes. This strategic role is ideal for a process-driven professional with deep expertise in P2P operations, systems integration, and cross-functional collaboration.</p><p><br></p><p>The R/P2P Manager will play a key role in enhancing operational efficiency, ensuring compliance, and supporting the implementation of technology solutions that streamline procurement and payment workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Procure-to-Pay System & Process Management</strong></p><ul><li>Lead the design, implementation, and continuous improvement of P2P systems and processes.</li><li>Act as a subject matter expert and provide support to end users across business units.</li><li>Partner with ERP and system administrators to ensure effective system functionality and governance.</li></ul><p><strong>Accounts Payable & Technical Support</strong></p><ul><li>Provide technical support for AP-related issues and data discrepancies.</li><li>Analyze AP data to identify trends and drive process improvements.</li><li>Support system upgrades and enhancements, including testing and documentation.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Collaborate with Procurement, Finance, IT, and other departments to ensure accurate data flow and system integration.</li><li>Drive the implementation of technology solutions that support business objectives.</li></ul><p><strong>Training & Stakeholder Engagement</strong></p><ul><li>Develop and deliver training programs for procurement and AP processes.</li><li>Create and maintain documentation, including user guides and process manuals.</li><li>Build strong relationships with internal stakeholders and present insights to leadership.</li></ul><p><strong>Analytics & Compliance</strong></p><ul><li>Monitor KPIs and dashboards to assess performance and identify opportunities.</li><li>Support audits and ensure compliance with internal and external standards.</li><li>Contribute to special projects and strategic initiatives.</li></ul>
<p>We are looking for an experienced and resourceful Senior Executive Assistant to provide high-level administrative support to the Chief Financial Officer and a team of Vice Presidents. This role requires exceptional organizational abilities, attention to detail, and a proactive approach to managing schedules, communications, and projects. As a trusted partner to leadership, you will play a key role in ensuring the smooth operation of the executive office. This is a long-term, fully remote, 40-45 hours per week, contract position that would be for seven-eight months, possibly longer. </p><p><br></p><p>Responsibilities:</p><p>• Manage intricate calendars, schedule meetings, and coordinate travel arrangements for executives.</p><p>• Prepare and edit a variety of documents, including correspondence, presentations, and reports.</p><p>• Act as a liaison between executives and both internal and external stakeholders, maintaining a high level of professionalism at all times.</p><p>• Organize and oversee high-level meetings, including preparing agendas, coordinating logistics, and ensuring follow-up actions are completed.</p><p>• Handle confidential information with the utmost discretion and integrity.</p><p>• Input information into PowerPoint presentations to create high-quality and well-organized materials.</p><p>• Support special projects and strategic initiatives, tracking deadlines and ensuring timely completion.</p><p>• Build and maintain strong relationships across departments to facilitate collaboration.</p><p>• Identify potential process improvements to enhance efficiency and executive productivity.</p><p>• Maintain and organize filing systems, records, and databases relevant to executive operations.</p><p>Provide Project Management support for various projects that VPs are handling </p><p><br></p>
We are looking for a detail-oriented Payroll Specialist to join our team in Indianapolis, Indiana. In this role, you will manage payroll operations for a multi-state workforce, ensuring accuracy and compliance with all relevant laws and regulations. This position offers the opportunity to work in a dynamic environment where your expertise will contribute to a positive employee experience.<br><br>Responsibilities:<br>• Process bi-weekly payroll for multiple locations across various states, ensuring accuracy and timeliness.<br>• Maintain and update employee records, including new hires, terminations, and changes to personal or compensation details.<br>• Handle payroll garnishments, deductions, and withholdings, ensuring proper documentation and compliance.<br>• Collaborate with department leaders and team members to address payroll-related inquiries and resolve issues promptly.<br>• Ensure payroll practices align with federal, state, and local payroll laws and tax regulations.<br>• Prepare and review payroll reports, identifying and correcting discrepancies as needed.<br>• Support audits by providing payroll data and documentation as requested.<br>• Continuously improve payroll processes to enhance efficiency and accuracy.<br>• Stay updated on changes in payroll legislation and practices to maintain compliance.
<p> <strong>📍 Location:</strong> West side of Indianapolis (fully on-site)</p><p> <strong>📅 Type:</strong> Contract-to-hire</p><p><br></p><p><strong>🔍 Now Hiring: Accounts Payable (AP) Specialist</strong></p><p> We’re recruiting on behalf of our <strong>manufacturing client</strong> for a <strong>detail-oriented AP Specialist</strong> to join their team on the <strong>West side of Indianapolis</strong>. This is a <strong>fully on-site, contract-to-hire</strong> opportunity with a company that values accuracy, collaboration, and process improvement.</p><p><br></p><p><strong>💼 Key Responsibilities</strong></p><p><strong>📄 Invoice Processing</strong></p><ul><li>Process high-volume invoices with accuracy</li><li>Ensure proper documentation and approvals</li></ul><p><strong>🤝 Vendor Management</strong></p><ul><li>Maintain vendor records</li><li>Resolve discrepancies and ensure timely payments</li></ul><p><strong>💳 Payment & Reconciliation</strong></p><ul><li>Prepare payment batches (checks, ACH, wires)</li><li>Reconcile vendor accounts</li></ul><p><strong>🧾 Expense Reporting</strong></p><ul><li>Review and process employee expense reports</li></ul><p><strong>📅 Month-End Close</strong></p><ul><li>Prepare AP reports and reconcile to general ledger</li></ul><p><strong>🤝 Cross-Team Collaboration</strong></p><ul><li>Partner with procurement and supply chain teams</li></ul><p><strong>🖥️ ERP & Automation</strong></p><ul><li>Use ERP tools to manage AP and support automation</li></ul>
We are looking for a detail-oriented Staff Accountant to join our team in Fishers, Indiana. This is a contract-to-long-term opportunity that offers a flexible work arrangement, primarily remote with occasional in-office tasks. The ideal candidate will play a key role in managing financial operations, ensuring accuracy in accounting practices, and supporting business objectives through meticulous financial reporting.<br><br>Responsibilities:<br>• Handle the full cycle of accounts payable processes, including invoice management and vendor payments.<br>• Reconcile financial accounts to ensure accuracy and compliance with accounting standards.<br>• Process approximately 115 invoices monthly while maintaining efficiency and precision.<br>• Utilize Great Plains software to manage accounting operations and maintain financial data.<br>• Perform journal entries and manage the general ledger for accurate financial reporting.<br>• Oversee sales tax calculations and ensure timely compliance with tax regulations.<br>• Prepare and review corporate tax returns to align with legal and organizational requirements.<br>• Conduct weekly mail collection tasks as part of the role.<br>• Collaborate with cross-functional teams to support financial decision-making and reporting.
<p><strong>📍 Staff Accountant – Non-Profit Contract-to-Hire Onsite in Indianapolis</strong></p><p><br></p><p>We’re partnering with a mission-driven non-profit organization to identify a <strong>Staff Accountant</strong> who will play a key leadership role in overseeing financial operations and ensuring compliance with grant and fund accounting standards.</p><p><br></p><p>This is a <strong>contract-to-hire opportunity</strong> with an expected contract duration of approximately <strong>90 days</strong> before conversion to full-time. The role is <strong>fully onsite</strong> at the organization’s Indianapolis office.</p><p><br></p><p><strong>✨ What You’ll Do</strong></p><ul><li>Lead day-to-day accounting operations: GL, AP/AR, payroll, bank reconciliations</li><li>Help prepare monthly, quarterly, and annual financial statements</li><li>Manage grant tracking, reporting, and invoicing for government and private funders</li><li>Partner with program teams to monitor budgets and allocations</li><li>Maintain internal controls and support audit readiness</li><li>Support budgeting, forecasting, and compliance with GAAP and IRS regulations</li></ul><p><br></p>
<p>We are looking for a dedicated Medical Front Office Specialist to join our team in Avon, Indiana. This Contract-to-permanent position offers an exciting opportunity to contribute to a dynamic healthcare environment by providing exceptional administrative and front desk support. The ideal candidate will play a key role in ensuring seamless patient interactions and efficient office operations.</p><p><br></p><p><strong>Hours: </strong></p><p>Monday 7:30a – 5:30p</p><p>Tuesday 9:30a – 5:30p</p><p>Wednesday 10:00a – 5:30p</p><p>Thursday 7:30a – 4:00p</p><p>Friday 7:30a – 4:00p</p><p><br></p><p>Responsibilities for the position include the following:</p><ul><li><strong>Patient Interaction</strong>: Greet patients warmly and enthusiastically upon arrival, assist them with sign-in, and provide updates regarding any delays. Offer exceptional customer service by addressing concerns and confirming needs, ensuring every patient feels valued.</li><li><strong>Insurance and Demographics Verification</strong>: Manage patient insurance card copying/scanning, verify existing records, update signatures, and confirm demographic information when necessary.</li><li><strong>Scheduling and Coordination</strong>: Schedule appointments, medical tests, and procedures while ensuring all necessary referrals and lab work are complete prior to X-ray studies or other medical tests.</li><li><strong>Patient Flow Management</strong>: Monitor and communicate with the clinical team to ensure timely patient flow, while maintaining a clear overview of patients waiting or arriving late.</li><li><strong>Phone and Queue Management</strong>: Answer incoming calls promptly, reschedule patients efficiently, and demonstrate professional phone etiquette at all times.</li><li><strong>Chart and Record Organization</strong>: Prepare and organize patient charts, daily lists, and encounter forms, while maintaining updated medical records for each visit.</li><li><strong>Payment Processing</strong>: Collect copayments, balance dues, and schedule next appointments efficiently while thanking patients for their time and choosing the practice.</li><li><strong>Support and Relief Duties</strong>: Provide coverage for various positions, assist with procedure scheduling when needed, and offer relief across offices when required.</li><li><strong>Other Administrative Duties</strong>: Ensure referral follow-ups, manage "No Show" tickets, organize charts for new patient visits, print lists, and provide additional support to the physician and office staff as necessary.</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Indianapolis, Indiana. This position plays a key role in delivering exceptional service to our customers while supporting business operations. As part of a non-profit organization, you will have the opportunity to make a meaningful impact while working in a dynamic, collaborative environment. This is a Long-term Contract position.<br><br>Responsibilities:<br>• Handle a wide range of customer service tasks, including responding to inquiries and resolving issues efficiently and effectively.<br>• Process integrated and non-integrated orders accurately, ensuring customer satisfaction and addressing errors promptly.<br>• Prepare and deliver monthly reports to management, providing accurate data and insights.<br>• Collaborate with freight carriers to file claims for damaged or lost goods, ensuring cost recovery.<br>• Utilize various software tools, including Salesforce, Microsoft Word, Excel, and Gmail, to manage daily tasks effectively.<br>• Maintain up-to-date knowledge of organizational products and services to address customer needs and provide effective solutions.<br>• Ensure department files and records are organized and current, adhering to best practices.<br>• Communicate effectively with customers, colleagues, and stakeholders, fostering positive relationships.<br>• Suggest and implement process improvements to enhance customer service operations.<br>• Handle sensitive data and information with discretion and confidentiality.
We are offering an exciting opportunity in the industry for a Software Implementation Analyst located in INDIANAPOLIS, Indiana. In this role, you will be expected to configure and test solutions, manage solution delivery projects, and assist clients in deriving value from their purchased products.<br><br>Responsibilities:<br>• Configure and test solutions to ensure they meet client requirements<br>• Act as a project manager for solution delivery, overseeing the project from inception to completion<br>• Assist clients in deriving maximum value from their purchased products by offering training and guidance on new and existing features<br>• Identify opportunities for account growth and upsell services by showcasing the value we provide<br>• Engage in comprehensive account management activities, ensuring the ongoing satisfaction and success of clients<br>• Communicate solutions to clients clearly through various communication channels<br>• Collaborate with product and engineering teams to troubleshoot and resolve implementation issues<br>• Continuously expand product knowledge and stay updated on emerging technologies<br>• Develop project scopes by gathering technical requirements and understanding timelines and deliverables<br>• Serve as the main point of contact for clients during the implementation phase and drive the project to successful completion.
<p><strong>About the Role</strong></p><p>We are seeking a highly capable and proactive <strong>HubSpot Consultant</strong> to take full ownership of our HubSpot platform. The ideal candidate will not only manage and optimize the system, but also play a key role in coaching and enabling our sales and marketing teams to use HubSpot to its fullest potential.</p><p>This is a 100% onsite position (with one day per week work-from-home flexibility) in Indianapolis. The role will focus on workflow automation, dashboard reporting, and team enablement – turning HubSpot into a powerful tool to drive insights, traffic, and sales performance.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>HubSpot Management & Optimization</strong></li><li>Oversee daily operations of HubSpot across Marketing, Sales, and Service Hubs.</li><li>Set up and maintain workflows aligned with the sales process.</li><li>Implement lead scoring, lifecycle stages, segmentation, and automation best practices.</li><li><strong>Sales Process Enablement</strong></li><li>Understand and map out the sales process in HubSpot.</li><li>Create and optimize pipelines, deal stages, and task automation.</li><li>Train the team to use HubSpot as part of their daily sales routines.</li><li><strong>Team Coaching & Support</strong></li><li>Coach internal stakeholders on how to use HubSpot efficiently.</li><li>Provide ongoing support and conduct regular training sessions.</li><li>Act as an internal consultant and subject matter expert.</li><li><strong>Dashboarding & Reporting</strong></li><li>Build and maintain dashboards for sales, traffic, and marketing analytics.</li><li>Provide actionable insights to leadership based on HubSpot data.</li><li>Monitor performance metrics and KPIs.</li><li><br></li><li><strong>Collaboration & Stakeholder Engagement</strong></li><li>Work closely with Marketing, Sales, and Leadership teams.</li><li>Report directly to Mark, with dotted-line reporting to Eva and India.</li><li>Collaborate with external HubSpot consultants as needed (e.g., Tyler from Arbor).</li></ul><p><br></p><p><br></p><p><br></p>
