127 Results for Customer Experience Specialist Jobs in Carle Place, NY

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Customer Experience & Onboarding Specialist

Tarrytown, NY
onsite
Permanent / Full Time
65000.00 - 75000.00 USD / Yearly
We are looking for a customer-focused, detail-oriented individual to guide new and existing clients through a smooth onboarding and support experience in Tarrytown, New York. This role plays an important part in helping customers gain value from available products, tools, and resources while building strong long-term relationships. The ideal candidate brings strong organization, clear communication, and the ability to coordinate with multiple teams to keep accounts moving forward successfully. Responsibilities: • Lead the client journey from initial setup through ongoing engagement, helping customers build confidence and achieve successful adoption. • Organize onboarding activities such as introductory outreach, training coordination, account preparation, access setup, and communication with internal partners. • Deliver guidance on product usage, practical strategies, and available business and marketing resources that support customer success. • Maintain regular contact with customers to assess goals, monitor satisfaction, identify challenges, and recommend improvements where needed. • Recognize opportunities to expand account value, encourage referrals, and connect customers with the appropriate internal teams for next steps. • Keep customer information, onboarding progress, communication history, and account updates accurately documented in company systems. • Assist clients in navigating digital resources, educational content, support materials, and branded assets available to them. • Contribute to the development and upkeep of onboarding documents, training content, and customer-facing communication materials. • Gather client feedback and share insights with internal stakeholders to support service enhancements and a stronger overall customer experience. • Partner with cross-functional teams to route questions efficiently and help ensure timely resolution of customer needs.
2026-10-07T19:48:43Z

Customer Service Representative

New Brunswick, NJ
onsite
Temporary / Contract
18.05 - 20.90 USD / Hourly
We are looking for a Customer Service Representative to join a logistics operation. This is a Contract position supporting delivery coordination, customer communication, and day-to-day service activities in a fast-paced warehouse office setting. The person in this role will help keep deliveries on track, respond to customer concerns, and provide timely updates to ensure a smooth experience. This position follows a regular, onsite schedule, with workdays assigned across the week based on business needs. Responsibilities:• Monitor daily delivery activity for a high volume of trucks and keep accurate status updates throughout the day.• Speak with customers about shipment timing, delays, and revised delivery arrangements when changes are needed.• Handle incoming service calls related to orders or deliveries and work toward prompt, thorough resolution.• Contact customers ahead of scheduled deliveries to confirm availability and expectations.• Conduct follow-up outreach after deliveries to gather feedback and encourage survey completion.• Enter and maintain service and delivery information accurately within company systems and spreadsheets.• Coordinate closely with drivers, internal teams, and dispatch contacts to address service issues quickly.• Work an onsite regular schedule five days per week, including weekdays or weekends as assigned during peak periods.
2026-11-04T13:28:43Z

Customer Service Representative

Bayshore, NY
onsite
Permanent / Full Time
45000.00 - 52000.00 USD / Yearly
We are looking for a detail-oriented Customer Service Representative to support order management and client communication for our apparel manufacturing operation in Bayshore, New York. This role is ideal for someone who enjoys balancing administrative tasks with responsive customer support in a fast-paced office setting. The person in this position will help ensure orders move forward smoothly while maintaining strong coordination with customers, sales partners, and internal teams. Responsibilities: • Manage customer order entry with accuracy and urgency, ensuring information is complete and properly recorded. • Act as a primary point of contact between clients and the sales team to keep communication clear and organized. • Work closely with internal departments to coordinate order activity and address issues that may affect fulfillment. • Monitor open orders and proactively follow up on delays, changes, or special handling needs to support timely completion. • Respond promptly to customer questions by phone and email, providing clear updates on order progress and next steps. • Maintain organized records and perform administrative support tasks that contribute to efficient daily office operations.
2026-10-29T13:33:46Z

Patient Access Specialist

New Haven, CT
onsite
Temporary / Contract
17.10 - 19.80 USD / Hourly
We are looking for a Patient Access Specialist to support front-end patient registration and scheduling operations in a busy healthcare setting. This long-term contract position is ideal for someone who excels in customer service, handles high-volume activity with accuracy, and communicates effectively with patients, clinical teams, and callers. The person in this role will help create a smooth check-in and check-out experience while ensuring demographic, insurance, and appointment information is complete and correct. Responsibilities: • Welcome patients at the front desk, guide them through arrival and departure procedures, and maintain a detail-oriented experience in a fast-paced environment. • Register patients by entering and updating demographic, coverage, and account details across required systems with a high level of accuracy. • Manage incoming calls, assess the nature of each inquiry, and coordinate appointment scheduling or routing based on patient needs and department guidelines. • Arrange new, follow-up, and rescheduled visits by aligning provider availability, visit type, and appointment length with operational requirements. • Confirm patient identity, collect required forms and signatures, and follow established safety and compliance procedures during the registration process. • Review insurance information, verify eligibility when appropriate, and document financial details needed to support accurate billing and reimbursement. • Assist walk-in and add-on patients promptly while keeping schedules organized and communicating updates to the care team as needed. • Support patients who need additional accommodations, including language assistance or other access-related considerations, to help ensure an inclusive care experience. • Monitor open appointment opportunities such as wait lists or recall needs and help fill available time slots efficiently. contract professionals working through our company may be eligible for a range of benefits, which can include: Medical, dental, and vision coverage. Enrollment in a retirement savings plan. Holiday pay eligibility, depending on assignment terms. Employee discounts and wellness offerings. Access to detail oriented development resources and training. State Specific Earned Absence pay
2026-10-26T18:38:43Z

Customer Service Representative

Kearny, NJ
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support daily order coordination and customer communication for a busy transportation operation in New Jersey. This Long-term Contract position is ideal for someone who enjoys balancing customer support, accurate data entry, and shipment follow-up in a fast-moving environment. The person in this role will help keep service activities organized by managing order details, confirming schedules, and preparing key transportation documents while delivering responsive, attentive assistance. Responsibilities: • Handle incoming customer inquiries by phone and provide timely, courteous support related to orders, scheduling, and shipment updates. • Enter and update order information with a high degree of accuracy to ensure service requests are processed correctly. • Coordinate appointments and service schedules to keep deliveries and related activities on track. • Monitor shipment status and communicate progress, delays, or changes to customers and internal teams as needed. • Prepare, review, and maintain transportation-related documentation, including bills of lading and certificates of insurance. • Use Microsoft Excel and related systems to organize records, track activity, and support daily reporting needs. • Resolve routine customer concerns by gathering information, identifying solutions, and escalating issues when appropriate. • Support operational continuity by maintaining organized files and assisting with process updates tied to order management workflows.
2026-11-05T20:53:43Z

Customer Service Representative

New York, NY
remote
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume service environment. This long-term contract position is ideal for someone who communicates clearly, stays organized under pressure, and is committed to delivering a positive customer experience. The person in this role will handle incoming customer interactions, process order information accurately, and provide timely resolutions while maintaining a detail-oriented and helpful approach. Responsibilities: • Respond to a steady flow of inbound customer calls with empathy and accuracy. • Enter customer orders and service details into company systems while maintaining a high level of data accuracy. • Assist callers with questions, concerns, and service-related requests by providing clear and timely information. • Place outbound calls as needed to follow up on customer inquiries, confirm details, or provide updates. • Document customer interactions thoroughly to ensure complete records and smooth issue resolution. • Resolve routine service concerns efficiently and escalate more complex matters to the appropriate team when necessary. • Maintain strong service standards by balancing call quality, responsiveness, and attention to detail.
2026-10-30T17:38:44Z

Customer Service Representative

Jersey City, NJ
onsite
Temporary / Contract
18.05 - 20.90 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced organization in the gaming industry based in Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high call volumes, and providing accurate support with care and attention to detail. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound communication and precise order-related updates. Responsibilities: • Respond to incoming customer calls promptly and provide clear, courteous assistance for a wide range of service-related questions. • Make outbound calls as needed to follow up on requests, confirm details, and help resolve open customer issues. • Enter and update customer orders with a high level of accuracy while ensuring records remain complete and current. • Address customer concerns efficiently by identifying needs, explaining available solutions, and guiding each interaction toward resolution. • Maintain detailed documentation of conversations, actions taken, and next steps to support service continuity. • Handle call center interactions in a detail-oriented manner while meeting expected service levels and quality standards. • Coordinate with internal teams when necessary to escalate issues and ensure timely customer support. • Contribute to a positive customer experience by communicating clearly, managing multiple requests, and staying organized throughout the workday.
2026-10-13T20:38:48Z

Payroll Specialist

Stamford, CT
remote
Temporary / Contract
28.00 - 40.00 USD / Hourly
Job SummaryWe are hiring a Payroll Specialist to support payroll processing, employee record maintenance, and payroll-related compliance activities. This role is responsible for helping ensure timely and accurate payroll while responding to employee inquiries and supporting reporting needs. The ideal candidate is detail-oriented, discreet, and able to manage confidential information professionally.Key Responsibilities<ul><li>Process payroll and review payroll data for accuracy</li><li>Maintain employee payroll records and updates</li><li>Assist with timekeeping review and payroll adjustments</li><li>Respond to employee questions related to payroll</li><li>Support payroll reconciliations and reporting</li><li>Help ensure compliance with internal policies and payroll procedures</li><li>Coordinate with internal teams on payroll-related matters</li><li>Assist with audits and year-end payroll activities</li></ul>
2026-10-23T13:53:44Z

Accounts Receivable Specialist

Stamford, CT
onsite
Temporary / Contract
27.71 - 33.00 USD / Hourly
We are looking for an Accounts Receivable Specialist to join an outstanding retail apparel organization in Stamford on a Contract basis. This position supports day-to-day receivables activity while delivering a high-touch service experience to clients who may require prompt attention and thoughtful communication. The role follows a 40-hour-per-week schedule with four days in the office and remote work on Fridays, and it is expected to continue through the end of the year with possible extension. Responsibilities:• Manage assigned accounts receivable activities, including tracking open balances, reviewing payment status, and helping keep account records current and accurate.• Respond quickly to client questions and payment-related requests, providing attentive service and clear follow-up on urgent matters.• Conduct commercial collections outreach when needed, contacting customers regarding overdue invoices and working toward timely resolution.• Support billing-related tasks by reviewing account details, identifying discrepancies, and coordinating corrections as appropriate.• Use BlueCherry ERP to research account activity, document updates, and maintain visibility into receivables workflows.• Work from prioritized account lists or targeted assignments based on changing business needs and service requirements.• Prepare and update spreadsheets to organize receivables data, monitor progress, and assist with reporting or follow-up activities.
2026-11-04T14:18:39Z

Bilingual Customer Service Representative

Long Island City, NY
onsite
Temporary to Hire
28.50 - 30.00 USD / Hourly
We are looking for a bilingual customer service team member to join a fast-moving team in Long Island City, New York. This Contract to permanent position centers on in-person support at a walk-up service window, where you will assist customers while also contributing to operational tasks and data review. The ideal candidate is confident working directly with people, comfortable handling spreadsheets and analysis, and motivated to identify ways to improve daily processes. Responsibilities: • Deliver detail-oriented in-person assistance to drivers and other customers at a walk-up service window in Long Island City, New York. • Review service and operational information in Excel to spot patterns, summarize findings, and support informed decisions. • Maintain accurate records and complete documentation related to daily service activities and operational workflows. • Investigate chargeback-related questions and help coordinate timely follow-up and resolution when needed. • Recommend practical improvements that enhance service quality, efficiency, and day-to-day operations. • Collaborate closely with a small on-site team to ensure smooth customer support in a high-traffic environment. • Learn internal procedures and become a reliable resource for questions tied to customer service and operational support. • Provide assistance during onboarding and knowledge transfer activities to support continuity within the role.
2026-11-03T20:48:42Z

Accounts Receivable Specialist

Woodbridge, NJ
onsite
Temporary to Hire
21.00 - 24.00 USD / Hourly
We are looking for an Accounts Receivable Specialist in Middlesex County, NJ. In this role you will be responsible for accounts receivable, collecting payments, posting payments, billing, and more. If you are looking to grow your career, this might be the opportunity for you! Responsibilities: • Process accounts receivable transactions, including generating and distributing invoices.• Handle billing activities and ensure timely issuance of AR invoices to customers.• Address customer inquiries and provide assistance with billing and payment-related concerns.• Support invoice processing to ensure compliance and accuracy.• Collaborate with the accounting supervisor to maintain accurate financial records.• Assist with general data entry tasks related to financial transactions.• Maintain organized documentation for financial processes and transactions.
2026-10-22T19:48:44Z

Customer Success Associate

Tarrytown, NY
onsite
Temporary to Hire
22.00 - 25.00 USD / Hourly
We are seeking a customer-focused professional to support client relationships and deliver an exceptional customer experience via a contract-to-hire position. This role will serve as a key point of contact for customers, helping to ensure a smooth onboarding process, ongoing engagement, and long-term satisfaction. Responsibilities:<ul><li>Build and maintain strong relationships with clients and serve as a trusted resource.</li><li>Support customer onboarding, training coordination, and account management activities.</li><li>Respond to customer inquiries and collaborate with internal teams to resolve issues.</li><li>Monitor customer satisfaction and identify opportunities to strengthen client engagement.</li><li>Maintain accurate customer information and activity within CRM systems.</li><li>Partner with cross-functional teams to support retention and growth initiatives.</li></ul>
2026-11-02T22:03:49Z

Accounts Receivable Specialist

New York, NY
onsite
Permanent / Full Time
70000.00 - 90000.00 USD / Yearly
Growing firm in New York City is currently seeking an Accounts Receivable Specialist to join a construction-focused accounting team. This position is ideal for someone who understands contract billing, customer invoicing, and account follow-up in a project-driven environment. The role supports accurate cash flow management by coordinating billing activity, maintaining organized records, and partnering with internal teams to resolve payment issues efficiently. Responsibilities:• Create and submit construction-related invoices, progress billings, payment requests, lien waivers, and supporting documentation in accordance with contract terms.• Oversee day-to-day receivables activity by issuing invoices, applying incoming payments, updating customer accounts, and maintaining accurate balances.• Review contract amounts, approved changes, retainage details, and billing timelines to ensure customer charges are complete and correct.• Partner with project managers, accounting personnel, and clients to investigate billing questions and help resolve unpaid or disputed items.• Analyze aging reports regularly and carry out timely collection efforts on overdue balances with professionalism and consistency.• Maintain organized records for contracts, invoice status, receipts, and account activity within the accounting system.• Assist with monthly close activities by preparing receivables reports, reconciling billing transactions, and supporting financial accuracy.
2026-11-02T14:18:35Z

Client Care Coordinator

Ridgefield, CT
onsite
Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for a Client Care Coordinator to support a non-profit organization in Ridgefield, Connecticut by delivering responsive, compassionate service to clients and their families. This contract-to-permanent opportunity is ideal for someone who excels at communication, organization, and building trust while coordinating care needs. In this role, you will help maintain accurate client records, support caregiver-client alignment, and contribute to a positive service experience from initial follow-up through ongoing care coordination. Responsibilities: • Maintain consistent communication with clients and families to confirm satisfaction, identify changing needs, and resolve concerns in a timely manner. • Collect, review, and update medical and personal details in client records while handling sensitive information with discretion and regulatory awareness. • Partner with clients and caregivers to align each family with the most appropriate caregiver based on care requirements, preferences, and availability. • Organize schedules and facilitate clear communication between clients and caregivers to promote dependable, uninterrupted service. • Work closely with internal team members to strengthen service delivery practices and improve the overall client experience. • Provide day-to-day assistance to clients and family members with empathy, professionalism, and a solutions-focused approach. • Monitor ongoing care arrangements and escalate issues when needed to help ensure quality support and continuity of care.
2026-11-06T18:58:46Z

Payroll Specialist

Summit, NJ
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Payroll Specialist to support accurate and timely payroll operations. This Contract position will manage end-to-end payroll processing across multiple states, helping ensure employees are paid correctly and in compliance with applicable regulations. The ideal candidate brings strong experience with payroll systems, careful attention to detail, and the ability to handle complex payroll activity in a fast-paced environment. Payroll Specialist Responsibilities:• Process full-cycle payroll for employees, ensuring pay is calculated accurately and delivered on schedule.• Administer multi-state payroll activities while maintaining compliance with varying tax, wage, and reporting requirements.• Use ADP Workforce Now to manage payroll records, review payroll data, and support routine payroll administration.• Audit earnings, deductions, taxes, and time-related inputs to identify discrepancies and resolve issues before payroll is finalized.• Respond to employee and internal payroll inquiries by researching issues and providing clear, timely resolutions.• Maintain payroll documentation and records in accordance with company policies and regulatory standards.• Support payroll-related updates, adjustments, and reconciliations as needed to ensure data integrity and reporting accuracy.
2026-10-08T21:13:40Z

Human Resources Specialist

Wilton, CT
onsite
Permanent / Full Time
75000.00 - 80000.00 USD / Yearly
We are looking for a Human Resources Specialist to join our team in Norwalk, Connecticut. In this role, you will support various HR functions, including, recruiting, benefits administration, onboarding, and compliance-related tasks. Reporting directly to the HR Manager, you will serve as a key resource for HR policies and procedures while contributing to the smooth operation of the department. Responsibilities:• Manage end-to-end recruiting efforts, including job postings, resume screening, and candidate communication.• Prepare and distribute offer letters based on approved compensation packages.• Coordinate pre-employment requirements such as background checks, drug screenings, and physical exams.• Benefits administration • Oversee orientation and safety training to ensure seamless onboarding.• Maintain accurate onboarding documentation and ensure compliance with established policies.• Assist in the administration of employee records and support HR policy implementation.• Act as a point of contact for employees regarding HR-related inquiries and procedures.• Support Workers’ Compensation administration and ensure compliance with relevant regulations.• Collaborate with multiple operational departments to address HR needs and provide guidance.• Utilize office software, including Microsoft Excel and Word, for efficient HR documentation and reporting. If interested, please email your resume directly to anthony.riccio@roberthalf(.com)
2026-10-20T13:43:46Z

Collections Specialist

New York, NY
onsite
Temporary / Contract
38.00 - 44.00 USD / Hourly
We are looking for a Contract Collections Specialist to support accounts receivable activities and help maintain accurate customer account status in New York, New York. This position focuses on commercial collections, account analysis, and billing coordination while working closely with internal teams and customers to resolve outstanding issues. The ideal candidate brings strong judgment, clear communication, and a disciplined approach to handling past-due balances and account discrepancies. Responsibilities: • Monitor overdue accounts, contact customers regarding outstanding balances, and take appropriate next steps to drive timely resolution. • Escalate seriously delinquent accounts to outside collection partners or legal channels in alignment with company guidelines. • Prepare and process credit adjustment requests to correct pricing issues and keep customer balances accurate. • Examine aging data to identify minor residual balances and clear eligible items efficiently. • Compile recurring performance and account status reports for leadership on a monthly basis. • Review account and call documentation for completeness so records can be finalized and released for billing. • Authorize maintenance and repair invoices that require special handling before billing is completed. • Work with internal departments and field teams to investigate deductions, resolve disputes, and support accurate collections activity.
2026-10-28T17:13:45Z

Accounts Receivable

Newark, NJ
remote
Temporary / Contract
24.00 - 28.00 USD / Hourly
We're partnering with a growing company in Newark to find an Accounts Receivable Specialist for a contract assignment. You'll own the full-cycle AR process in NetSuite, covering billing, cash application, collections, and month-end support. It's a great fit for someone who can step in quickly, get up to speed fast, and keep receivables current and accurate. - Create and send customer invoices in NetSuite, including recurring, milestone, and credit memo transactions - Post daily cash receipts (checks, ACH, wires, credit cards) and apply payments to open invoices - Reconcile customer accounts and resolve short-pays, deductions, and unapplied cash - Manage the AR aging report and run proactive collections by phone and email - Set up and maintain customer records and payment terms in NetSuite - Prepare AR reconciliations and support month-end close - Run saved searches and AR reports for management - Work with Sales and Customer Service to resolve billing disputes - Help with audit requests and documentation as needed
2026-11-02T19:13:47Z

Billing Specialist II (Contractor)

New York, NY
onsite
Temporary / Contract
26.00 - 27.81 USD / Hourly
We are looking for a Billing Specialist II to support billing, collections, and accounts receivable operations for a Contract position based in New York, New York. In this role, you will help keep invoicing and payment activity accurate, timely, and well documented while partnering with internal teams and external customers. This opportunity is well suited for someone who enjoys organized financial work, clear communication, and contributing to reliable day-to-day finance operations. Responsibilities: • Review customer account information and assist with credit-related checks to support informed billing and collection decisions. • Communicate with customers regarding past-due balances, track follow-up activity, and maintain clear records of collection efforts. • Update vendor and customer account details to help ensure financial records remain accurate and complete. • Support account reconciliation tasks by researching discrepancies and assisting with resolution of open billing and payment items. • Prepare routine reports related to receivables, aging, cash flow activity, and other operational finance metrics. • Partner with internal departments and external contacts to help process transactions correctly and meet service expectations. • Gather and organize data for working capital monitoring, including open items and account status updates. • Contribute to process documentation, basic financial analysis, and ongoing improvements within billing and collections operations. • Work toward departmental performance goals while maintaining a customer-focused approach in daily interactions.
2026-10-23T15:38:43Z

Customer Service and Counter Support Associate

Jamaica, NY
onsite
Temporary to Hire
17.10 - 18.00 USD / Hourly
We are looking for a Customer Service and Counter Support Associate to join a manufacturing team in Jamaica, New York in a Contract to Permanent role. This position focuses on delivering helpful service to customers by phone and in person while supporting order processing and front-counter operations. The right candidate will be comfortable managing routine office tasks, handling transactions accurately, and assisting with product pickup in a fast-paced supply environment. Responsibilities:• Respond to incoming customer calls and provide timely, attentive assistance with product and service inquiries.• Prepare pricing details, create customer orders, and record transaction information accurately in company systems.• Welcome and support walk-in customers, helping them complete purchases and addressing counter-related needs.• Process sales at the counter, including cash transactions, while maintaining accuracy and attention to detail.• Retrieve stocked items from behind the counter and coordinate product handoff for customer pickup.• Complete basic administrative support work to help maintain smooth day-to-day branch operations.• Use Microsoft Word and Excel for routine documentation, recordkeeping, and other office tasks.<ul><li>• Assist with general front-counter coverage as needed to support customer flow and team priorities.Customer Service and Counter Support Associate</li></ul>
2026-11-06T20:04:02Z

Collections Specialist

Jericho, NY
remote
Temporary / Contract
30.00 - 35.00 USD / Hourly
Our client in Jericho, NY is seeking a detail-oriented Collections/Accounts Receivable Specialist on a temp-to-hire basis. This role will be responsible for managing customer accounts, following up on outstanding balances, applying payments, reconciling discrepancies, and supporting the overall accounts receivable process. The ideal candidate will have strong communication skills, a professional demeanor, and prior experience in collections and AR. Key Responsibilities:<ul><li>Monitor accounts receivable aging reports and follow up on past-due accounts</li><li>Contact customers by phone and email to collect outstanding balances</li><li>Research and resolve billing discrepancies, payment issues, and account questions</li><li>Post customer payments and maintain accurate account records</li><li>Reconcile AR accounts and prepare account status updates</li><li>Collaborate with internal departments to resolve invoicing or payment concerns</li><li>Maintain detailed collection notes and documentation</li><li>Assist with credit evaluations and account reviews as needed</li><li>Support month-end close activities related to receivables</li></ul>
2026-10-30T20:48:45Z

Legal Billing Specialist

West Caldwell, NJ
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
A busy company in the West Caldwell area is seeking a Legal Billing Specialist to join their growing firm. This Legal Billing Specialist will get the chance to join an exciting growing team that loves to promote within. The ideal Legal Billing Specialist will have experience with e-billing and have proficiency with Aderant (not required). Other responsibilities of this Legal Billing Specialist will include but not be limited to: Legal Billing Specialist Responsibilities:<ul><li>Compile, review, and process attorney time entries and expenses to generate accurate client invoices in accordance with established billing schedules and client-specific requirements.</li><li>Review and edit pre-bills for accuracy, making adjustments and revisions based on attorney feedback, billing instructions, and client guidelines.</li><li>Prepare and execute complex client invoices, ensuring proper formatting, supporting documentation, billing rates, and expense allocations.</li><li>Manage a high volume of monthly billing transactions while maintaining accuracy and meeting strict billing deadlines.</li><li>Review billing activity for discrepancies, missing information, duplicate entries, and potential billing errors before invoices are finalized and distributed.</li><li>Apply client retainer funds and ensure payments and adjustments are accurately reflected within the billing system.</li><li>Process attorney-approved write-offs, billing adjustments, credits, and other account modifications as needed.</li><li>Develop, maintain, and monitor billing schedules to ensure invoices are prepared and submitted in a timely manner.</li><li>Work closely with attorneys, legal secretaries, and other internal departments to address billing questions, resolve discrepancies, and obtain necessary approvals.</li><li>Communicate with clients as needed regarding invoice inquiries, billing corrections, and supporting documentation.</li><li>Generate monthly billing reports and provide reporting support to management and attorneys regarding billing activity, outstanding invoices, and related financial information.</li><li>Maintain organized and accurate billing records while ensuring adherence to firm policies, client billing guidelines, and established procedures.</li><li>Assist with special billing projects and other administrative or accounting-related duties as assigned.</li></ul>This Legal Billing Specialist position is paying between $70,000 and $80,000 annually depending on experience. If interested in this Legal Billing Specialist role apply today!
2026-11-03T19:14:09Z

Collections Specialist

Kearny, NJ
onsite
Permanent / Full Time
55000.00 - 60000.00 USD / Yearly
Are you a customer-focused collections professional who enjoys solving problems and helping customers? We are seeking a Collections & Accounts Receivable Specialist to join our growing moving and storage company. In this role, you will work closely with customers and internal teams to ensure timely payment of invoices, resolve billing concerns, and maintain accurate account records for residential and commercial moving projects.Key Responsibilities<ul><li>Contact customers by phone and email regarding past-due balances and outstanding invoices.</li><li>Follow up on unpaid invoices for completed residential and commercial moves.</li><li>Assist customers with questions regarding invoices, deposits, final move balances, and payment options.</li><li>Respond to inquiries related to packing services, storage charges, delivery fees, and other moving-related expenses.</li><li>Establish and document payment arrangements when appropriate.</li><li>Investigate and help resolve billing disputes, payment issues, and account discrepancies.</li><li>Partner with Sales, Operations, and Move Coordinators to research and resolve customer concerns.</li><li>Review accounts receivable aging reports and proactively follow up on delinquent balances.</li><li>Process, post, and apply customer payments accurately.</li><li>Research unapplied cash, credits, deductions, and account adjustments.</li><li>Maintain detailed collection notes and ensure customer account information remains up to date.</li><li>Assist with invoicing, account reconciliations, and other daily A/R functions.</li><li>Escalate seriously delinquent accounts to management as needed.</li><li>Support month-end accounts receivable activities and reporting.</li><li>Utilize accounting, billing, CRM, and other business systems to manage customer accounts efficiently.</li><li>Leverage automated reminders and technology tools to organize and prioritize collection efforts.</li></ul>
2026-10-23T13:53:44Z

AP/AR Specialist

New York, NY
onsite
Permanent / Full Time
37440.00 - 43680.00 USD / Yearly
Please note this is a part-time opportunity. 3 days on site either Monday-Wednesday or Tuesday-Thursday We are looking for an AP/AR Specialist to join the finance team in New York, New York and help maintain accurate, timely day-to-day accounting operations. This role will manage both payables and receivables, support monthly close activities, and coordinate with internal teams as well as external vendors and customers to resolve account questions. The ideal candidate brings strong bookkeeping knowledge, sound judgment, and the ability to stay organized while balancing multiple deadlines in a fast-paced environment. Responsibilities:• Manage the full cycle of accounts payable by reviewing vendor invoices, verifying supporting documentation, assigning proper general ledger coding, and preparing items for payment.• Prepare and distribute customer invoices, monitor aging reports, and follow up professionally on past-due balances to support steady cash collection.• Post incoming receipts, apply payments accurately to open items, and record deposits in a timely manner to keep accounts current.• Examine employee reimbursement submissions and corporate card activity for accuracy, policy compliance, and appropriate documentation before processing.• Partner with vendors, customers, and internal departments to investigate discrepancies, answer payment-related questions, and resolve accounting issues efficiently.• Assist with month-end close by entering journal entries and reconciling balance sheet and income statement accounts to supporting schedules.• Provide administrative and clerical support to the finance function, helping maintain organized records and dependable bookkeeping processes.• Research accounting questions and analyze information from multiple sources to recommend practical solutions when issues affect financial operations or deadlines.
2026-10-15T21:21:58Z

Billing Specialist

New York, NY
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
A prominent New York City law firm is seeking a Legal Billing Specialist with 2+ years of legal billing experience to join its growing team. This position is ideal for a legal billing specialist with strong law firm billing expertise and hands-on experience using Aderant or Elite, which is required. Key Responsibilities<ul><li>Prepare, review, and process client invoices in accordance with client guidelines and firm policies</li><li>Handle electronic billing submissions through various e-billing platforms</li><li>Monitor billing activity, resolve billing discrepancies, and respond to attorney and client inquiries</li><li>Maintain accurate billing records and support monthly billing cycles</li><li>Review prebills and make edits requested by attorneys</li><li>Ensure compliance with outside counsel billing guidelines</li><li>Assist with collections follow-up as needed</li><li>Collaborate with attorneys, finance, and administrative teams to ensure timely and accurate billing</li></ul>
2026-10-16T20:48:49Z

127 results for Customer Experience Specialist in Carle Place, NY