We are looking for a Software Quality Assurance Analyst to support application quality initiatives for a service-focused organization in Westlake, Ohio. This role centers on backend and database validation, requiring someone who can investigate issues thoroughly, work independently, and collaborate effectively with cross-functional teams. The ideal candidate brings strong manual testing expertise, a disciplined approach to prioritization, and the flexibility to succeed in a fast-moving environment.<br><br>Responsibilities:<br>• Design and carry out manual test activities for software applications, with particular emphasis on validating backend processes and database accuracy.<br>• Create, run, and refine complex SQL queries to verify data integrity, trace defects, and confirm expected system behavior.<br>• Document test scenarios, findings, and defect details clearly so development and business teams can resolve issues efficiently.<br>• Partner with stakeholders across technical and non-technical groups to clarify requirements, address ambiguities, and support shared delivery goals.<br>• Manage multiple testing assignments at once while maintaining accuracy, meeting deadlines, and adjusting to shifting priorities.<br>• Analyze unexpected system behavior, identify root causes, and recommend practical solutions that improve product quality.<br>• Contribute to quality efforts throughout the software development lifecycle, including work within Agile-based delivery environments.<br>• Support testing for applications and platforms associated with technologies such as Selenium, Zendesk, and Microsoft-based development environments when applicable.
We are looking for a DevOps Associate Release Engineer to support release coordination and operational reliability for development and deployment workflows in Westlake, Ohio. This role is well suited for someone early in their DevOps career who enjoys learning new tools, collaborating across technical teams, and helping maintain efficient delivery processes. The ideal candidate brings a solid technical foundation, strong communication skills, and a practical approach to troubleshooting in a service-focused environment.<br><br>Responsibilities:<br>• Coordinate application release activities and help maintain dependable deployment schedules across development and operational teams.<br>• Support DevOps processes by assisting with build, deployment, and environment management tasks using modern engineering tools and best practices.<br>• Monitor scheduled jobs and automated workflows, investigating issues and helping drive timely resolution when problems arise.<br>• Partner with developers, testers, and cross-functional stakeholders to improve release readiness and ensure smooth production support.<br>• Contribute to infrastructure and automation efforts involving cloud platforms and configuration tools such as AWS, Kubernetes, Ansible, and Terraform.<br>• Maintain source control and deployment documentation to promote consistency, traceability, and team alignment across releases.<br>• Participate in Agile-based delivery activities, including planning, coordination, and continuous improvement discussions.<br>• Work effectively with distributed or offshore team members to keep release work organized, communicated, and on track.