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2 results for Business Intelligence Analyst in Canton, OH

Business Systems Analyst

Cleveland, OH
remote
Temporary / Contract
31.9675 - 37.015 USD / Hourly
We are looking for a Business Systems Analyst to support users of a SaaS platform and serve as a trusted resource for resolving functional and technical questions. This Long-term Contract position is based in Independence, Ohio, and is ideal for someone who can partner closely with an experienced product support specialist while building a strong understanding of proven support practices. The role combines user support, process documentation, training, and cross-functional collaboration to improve the overall experience for end users. Responsibilities:• Investigate and resolve user-reported system issues by identifying root causes and delivering timely, practical solutions.• Support end users in navigating SaaS functionality, clarifying features, and helping them use the application effectively in day-to-day work.• Assist with onboarding activities by introducing new users to system workflows, usage standards, and available support resources.• Maintain accurate records of requests, findings, and resolutions to ensure clear documentation and knowledge sharing.• Partner with product and development teams to communicate defects, track recurring issues, and contribute to product enhancements.• Gather feedback from users and translate common pain points into actionable insights for internal stakeholders.• Lead or support training sessions that strengthen user understanding of system capabilities and best practices.• Participate in testing efforts to validate system performance, identify defects, and help maintain a dependable user experience.• Work closely with an established Product Support Specialist to learn successful support methods, communication approaches, and team standards.
2026-08-27T00:00:00Z

Financial Analyst

Strongsville, OH
onsite
Temporary to Hire
25 - 30 USD / Hourly
We are looking for a Financial Analyst to join a service-focused organization in Strongsville, Ohio in a contract capacity with the potential to become permanent. This role will turn sales, operational, and financial information into clear reporting and actionable insight that supports leadership decision-making. The ideal candidate will bring strong analytical ability, attention to detail, and the confidence to work across teams to improve data accuracy, reporting consistency, and business performance visibility. Responsibilities: • Lead the accuracy, completeness, and timeliness of sales and operational data, ensuring critical records are properly maintained and reliable for reporting. • Partner with sales, finance, and operations teams to resolve data issues, follow up on gaps, and reinforce accountability for high-quality system information. • Create and maintain recurring reports, dashboards, and scorecards that provide leadership with visibility into pipeline activity, forecasts, customer trends, and business performance. • Compare sales and operational results with financial outcomes, investigate variances, and help explain key drivers affecting revenue, margin, and forecast results. • Support the preparation of regular financial reporting packages by validating figures across systems and confirming information is presentation-ready for leadership review. • Develop executive-level presentations that translate detailed data into concise visuals, summaries, and business insights for operational and strategic discussions. • Combine information from multiple business platforms to identify patterns, risks, anomalies, and opportunities, while delivering ad hoc analysis as needed. • Evaluate existing workflows and introduce process improvements, automation, and AI-enabled solutions that reduce manual effort and increase reporting efficiency. • Document reporting standards, governance practices, and repeatable procedures to strengthen consistency and long-term data management discipline.
2026-08-31T00:00:00Z