<p>We are looking for a dependable Receptionist to support front-desk operations on Saturday's for a stone, glass, and concrete manufacturing business in Ohio. This long-term contract opportunity is ideal for someone who communicates clearly, manages incoming calls efficiently, and creates a welcoming experience for visitors and callers. The position supports a part-time Saturday schedule with a three-hour on-site shift, while four hours are recorded.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and serve as the first point of contact for guests, vendors, and callers at the Ohio location.</p><p>• Manage a multi-line phone system by answering, screening, and directing inbound calls to the appropriate departments with accuracy and care.</p><p>• Maintain an organized reception area to ensure a welcoming front-office environment.</p><p>• Take clear messages and relay information promptly to team members when calls cannot be transferred directly.</p><p>• Support basic administrative and front-desk tasks needed to keep daily office operations running smoothly during the Saturday shift.</p><p>• Follow established call-handling and check-in procedures while representing the company in a courteous and attentive manner.</p>
We are looking for a customer-focused, detail-oriented individual to support service coordination and work order activity for a busy construction and contractor environment in Ohio. This contract-to-permanent position is ideal for someone who thrives in a fast-moving setting, communicates clearly with vendors and internal teams, and can keep multiple service requests organized at once. This role will help drive work orders from initial intake through completion while ensuring timely updates, accurate documentation, and a high standard of client support.<br><br>Responsibilities:<br>• Manage service requests across multiple platforms by entering updates, reviewing details, and maintaining accurate records throughout the life of each order.<br>• Coordinate work orders from creation through closeout, ensuring progress is monitored, timelines are met, and outstanding items are followed through to resolution.<br>• Assign service calls to subcontractors based on established procedures, service expectations, and required response times.<br>• Schedule and oversee vendor visits, repair activity, inspections, and client-specific projects across multiple sites, confirming completion and documenting outcomes.<br>• Support field technicians by confirming dispatch details, obtaining estimated arrival times, assisting with site access, and processing approved adjustments when needed.<br>• Monitor open orders closely, follow up on quotes, parts availability, and technician status, and escalate urgent issues quickly to the appropriate contacts.<br>• Gather and review vendor billing support documents to help ensure required information is complete and aligned with client expectations.<br>• Communicate with internal departments and redirect calls when appropriate to maintain smooth coordination and efficient issue resolution.<br>• Produce and reference reports or database information requested by leadership and contribute ideas that improve workflow efficiency and service quality.