<p>We are looking for an experienced IT Support Analyst to join our financial services client in Boston, Massachusetts. This role is focused on delivering white-glove technical support to end users while ensuring smooth and uninterrupted technology operations. The ideal candidate will have a strong background in resolving technical issues, providing hands-on and remote assistance, and maintaining a high standard of professionalism and customer service. This role is fully onsite in Boston. </p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to technical support requests, delivering attentive and high-quality service to minimize disruptions.</p><p>• Troubleshoot, resolve, and document software, hardware, and mobile device issues for end users.</p><p>• Set up, configure, and upgrade systems and software to maintain secure and efficient operations.</p><p>• Manage onboarding and offboarding processes, including account setup, hardware provisioning, and deactivation.</p><p>• Coordinate office equipment installations, workstation setups, and hardware relocations with thorough testing and organization.</p><p>• Provide support for conference room technology, ensuring smooth functionality for meetings and presentations.</p><p>• Administer Active Directory and Microsoft Entra ID accounts, including security group management and permissions.</p><p>• Develop user guides and documentation to enhance consistency and optimize IT support processes.</p><p>• Collaborate with infrastructure teams to enhance desktop and mobile computing environments.</p><p>• Maintain inventory of IT equipment and coordinate secure disposal of outdated hardware and e-waste.</p>
<p><strong>Security Engineer – Manchester, NH</strong></p><p>We’re seeking a Security Engineer to join an established team. This role is ideal for someone who enjoys solving complex technical challenges, strengthening security posture, and working across infrastructure and networking environments.</p><p>Past experience as a Systems Engineer or Network Engineer is preferred.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Implement and maintain security controls across network and virtualized environments</li><li>Monitor, troubleshoot, and respond to security events</li><li>Collaborate with IT teams to harden systems, enforce policies, and support compliance initiatives</li></ul><p><strong>Required Skills:</strong></p><ul><li>Strong networking experience (firewalls, routing, switching, VLANs)</li><li>Hands-on VMware experience (ESXi, vCenter, virtualization security best practices)</li><li>Understanding of security frameworks and common threat vectors</li></ul><p><strong>Nice to Have:</strong></p><ul><li>Experience with SIEM tools, IDS/IPS, or endpoint protection platforms</li><li>Security certifications (Security+, CEH, CISSP, etc.)</li></ul><p>If you're looking for an opportunity to make a direct impact and work with modern infrastructure, we'd love to hear from you.</p>
We are looking for a skilled Network Security Administrator to join our team on a Contract with potential for permanent employment in Taunton, Massachusetts. In this role, you will be responsible for managing and safeguarding system hardware, software, and network infrastructure while ensuring compliance with industry standards. You will play a key role in maintaining cybersecurity measures, mitigating threats, and implementing proactive solutions to enhance our IT environment.<br><br>Responsibilities:<br>• Install, configure, and troubleshoot software and hardware systems, ensuring optimal functionality.<br>• Provide comprehensive support for server operating systems, virtualization platforms, backups, antivirus solutions, and user environments.<br>• Configure and maintain network infrastructure devices, including routers, firewalls, switches, servers, load balancers, and intrusion detection systems.<br>• Manage cloud services and Microsoft technologies such as Active Directory, Group Policy, and Exchange Server.<br>• Safeguard the integrity and security of systems and networks, implementing robust measures for firewalls, storage solutions, and backup systems.<br>• Develop and maintain detailed documentation for systems and networks, adhering to organizational cybersecurity frameworks.<br>• Conduct system analysis to ensure compatibility with emerging technologies and recommend innovative solutions.<br>• Deliver training sessions on applications and systems for staff and IT team members.<br>• Monitor systems daily, respond to security alerts, and address threats using advanced tools.<br>• Research and implement automated approaches to streamline system administration tasks.
<p>Financial Analyst position open.</p><p>For immediate interview call Victor Muller at 508 205 2136</p><p>Summary: Division Analyst is a business partner to their assigned Divisions and is responsible for all financial activity directly related to the assigned division. This will include, but not be limited to: budget preparation, financial reporting, forecasting, Grant & Contract invoicing, analyzing financial and operational data, reconciling balance sheet accounts and reporting.</p><p>Why Work for SMOC?</p><p>• Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.</p><p>• Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.</p><p>• Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.</p><p>• 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.</p><p>• Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.</p><p>• Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.</p><p>Primary Responsibilities:</p><p>• Act as a business partner to the Division Directors and Program Managers by assisting them in all financial aspects of the division and related programs.</p><p>• Responsible for all revenue and expenses booked to assigned Divisions including ensuring appropriate accounting.</p><p>• Create monthly financial reports and develop budget to actual variance analysis in conjunction with division/program managers.</p><p>• In coordination with Division Directors, develop annual budget for each assigned program and divisions for submission to upper management.</p><p>• Forecast financial revenue and expenses on an as needed basis.</p><p>• Process and approve payments to vendors ensuring that invoices are charged to the proper GL codes.</p><p>• Develop and submit monthly/quarterly/annual billing reports for local, state and federal funding sources to include salary schedules, payment vouchers and statistics and progress reports.</p><p>• Reconcile all assigned G/L accounts on a monthly basis including deferred revenue and accounts receivable. Monitor and keep up to date on status of aged receivables.</p><p>• Periodic meetings with Division and Program Managers to review status of contract expenses and revenue.</p><p>• Work with Program staff to ensure all contracts documents are signed and submitted on timely basis.</p><p>• Participate in agency and funding authority audits and contract monitoring. Prepare schedules as needed (contract, donations, accounts receivable).</p><p>• Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.</p><p>• Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.</p><p>• Other duties as assigned.</p><p><br></p>
We are looking for a skilled Business Analyst to join our team in Watertown, Massachusetts. This is a long-term contract position that requires a proactive, detail-oriented individual with expertise in Salesforce and project coordination. The ideal candidate will excel at working cross-functionally, building user stories, and ensuring seamless collaboration across teams.<br><br>Responsibilities:<br>• Develop detailed user stories to support Salesforce enhancements and modifications.<br>• Analyze and validate data, addressing decision trees and related inquiries.<br>• Coordinate and schedule meetings, including roadshows to facilitate project communication.<br>• Track and manage action items arising from collaborative sessions with stakeholders.<br>• Conduct gap analyses to identify areas for improvement and ensure alignment with business needs.<br>• Review and organize documentation to support decision-making processes.<br>• Facilitate cross-functional collaboration to drive project success.<br>• Provide support in customer service initiatives, particularly in call center environments.
We are looking for a skilled Data Analyst to join our team on a long-term contract basis in Cambridge, Massachusetts. This role is ideal for someone who thrives in analyzing complex datasets, identifying trends, and delivering actionable insights. Your expertise in data reporting and visualization will be essential in supporting key organizational goals.<br><br>Responsibilities:<br>• Develop comprehensive reports and dashboards using Tableau to visualize and present data effectively.<br>• Utilize PeopleSoft to extract and manage data for reporting and analytical purposes.<br>• Conduct detailed investigations into suspected fraud cases and provide analytical insights.<br>• Monitor and analyze patterns in fraud analytics to identify risks and recommend solutions.<br>• Collaborate with cross-functional teams to ensure data accuracy and integrity.<br>• Apply anti-fraud measures to detect and prevent fraudulent activities.<br>• Perform thorough data analysis to uncover trends and deliver actionable recommendations.<br>• Maintain documentation of findings and processes to support organizational transparency.<br>• Present findings and recommendations to stakeholders in a clear and concise manner.<br>• Continuously improve reporting processes and tools to enhance data-driven decision-making.
<p>We are looking for a skilled Data Analyst / Engineer to join our team on a contract basis remotely. This role focuses on financial data processing, automation, and reporting within a dynamic environment. The ideal candidate will excel at managing data workflows, automating manual processes, and delivering accurate insights to support business decisions.</p><p><br></p><p>Responsibilities:</p><p>• Extract and reconcile financial data from multiple databases, ensuring accuracy and consistency across accounts receivable, accounts payable, and general ledger lanes.</p><p>• Automate manual reporting processes by developing repeatable daily and month-end pipelines for reliable and auditable data.</p><p>• Design and oversee data workflows across development, production, and utility databases, ensuring secure and efficient access.</p><p>• Create and deliver advanced Excel-based reports using macros, formulas, and Power Query to enhance usability for finance teams.</p><p>• Implement data validation and snapshot techniques to support reconciliation and decision-making processes.</p><p>• Ensure the traceability and accuracy of financial data by establishing robust controls and audit mechanisms.</p><p>• Collaborate with stakeholders to understand reporting requirements and translate them into scalable solutions.</p><p>• Utilize expertise in SQL and Teradata Data Warehouse to optimize database objects and queries for performance.</p><p>• Develop and maintain documentation for automated processes and data workflows to ensure clarity and continuity.</p>
<p><strong>Senior Systems & Network Engineer (with Security Focus)</strong></p><p><br></p><p>📍 <strong>Location:</strong> Hybrid in Boston, MA</p><p>💼 <strong>Full-Time | Senior Individual Contributor</strong></p><p><br></p><p><strong>About the Role</strong></p><p>We’re seeking a <strong>Senior Systems & Network Engineer</strong> who brings a strong security mindset to traditional infrastructure engineering. This is <em>not</em> a pure security role—it’s ideal for someone who has spent most of their career working in systems, servers, networking, firewalls, and infrastructure, and has also been involved in security troubleshooting, incident response, or remediation.</p><p>If you’re a true <strong>jack‑of‑all‑trades</strong> who understands how environments are built, how networks actually function, and how security issues impact real infrastructure, this is the role for you.</p><p>You’ll help strengthen our security posture by applying practical knowledge of how systems and networks behave, where vulnerabilities hide, and how to detect and fix issues efficiently.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Manage and support core infrastructure including servers, networks, virtualization, cloud services, and firewalls.</li><li>Investigate and remediate security issues by leveraging your understanding of how systems and networks operate.</li><li>Assist with vulnerability management, patching, endpoint hardening, and incident response efforts.</li><li>Monitor and improve environment performance, availability, and overall health.</li><li>Support upgrades, migrations, and implementations across systems and network components.</li><li>Collaborate with security teams, IT leadership, and business stakeholders to ensure infrastructure stability and security.</li><li>Document environments, create runbooks, and contribute to best practices.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Compliance Administrator Assistant<strong> </strong>to join our team in Windham, New Hampshire. In this role, you will play a key part in ensuring adherence to regulatory standards and internal policies, while supporting the implementation of effective compliance strategies. This position offers a dynamic environment where your analytical skills and industry knowledge will contribute to mitigating risks and enhancing organizational integrity.</p><p><br></p><p>Responsibilities:</p><p>• Enforce and uphold company policies to ensure compliance with regulatory requirements and internal standards.</p><p>• Carry out administrative tasks such as data entry, legal filings, and preparation of audit reports.</p><p>• Identify opportunities to improve internal processes and recommend actionable enhancements.</p><p>• Collaborate with the Chief Compliance Officer to support the execution of a comprehensive compliance program.</p><p>• Provide staff with guidance and support on compliance-related concerns and procedures.</p><p>• Work closely with leadership to assess, investigate, and address compliance risks and issues.</p><p>• Manage and organize risk and compliance documentation to maintain accuracy and accessibility.</p><p>• Prepare and present compliance reports for both internal and external stakeholders</p>
We are looking for a skilled Systems Engineer to join our team in Boston, Massachusetts. In this role, you will focus on managing and optimizing messaging and collaboration platforms, ensuring robust security measures, and providing technical expertise to support organizational goals. This is a long-term contract position within the banking industry, offering an excellent opportunity to work on cutting-edge solutions.<br><br>Responsibilities:<br>• Oversee the integration of Office 365 tenants to streamline collaboration and communication systems.<br>• Manage migrations and updates related to hybrid Exchange infrastructure, ensuring seamless operations.<br>• Perform administrative tasks for Microsoft Exchange and Cisco IronPort systems to optimize functionality.<br>• Design, monitor, and enhance the performance of messaging and collaboration platforms.<br>• Implement and refine security measures within Office 365 and Azure environments, including Conditional Access Policies and Data Loss Prevention strategies.<br>• Coordinate with monitoring teams to achieve efficient oversight of messaging systems.<br>• Collaborate with server, Azure, and help desk teams to resolve issues linked to Office 365 applications.<br>• Develop and maintain documentation for system upgrades, integrations, and best practices.<br>• Conduct capacity planning and performance tuning to ensure system reliability and scalability.
Hours: part-time 15-20 hours per week<br>Level 1 tasks - Onboarding tasks (permissions, etc.), hardware deployment, ordering hardware, inventory management, basic troubleshooting<br>3 days per week<br>Ideally the candidate will have exp with Windows, Mac, and Chromebooks.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Cambridge, Massachusetts. In this role, you will provide technical assistance and support to end-users, ensuring smooth operations across hardware, software, and system platforms. This is a long-term contract position offering the opportunity to work onsite and contribute to a dynamic environment within the health and biotech industry.<br><br>Responsibilities:<br>• Provide onsite desktop support, addressing technical issues and ensuring optimal system functionality.<br>• Assist users at IT kiosks with troubleshooting and resolving hardware or software concerns.<br>• Manage and support Windows operating systems, including configuration and updates.<br>• Utilize Office 365 tools to support end-user needs and resolve application-related issues.<br>• Administer Active Directory tasks, such as user account management and permissions.<br>• Work with Azure platforms to support IT infrastructure requirements.<br>• Respond to service desk tickets to resolve technical issues efficiently and effectively.<br>• Perform basic troubleshooting across hardware and software platforms to ensure seamless operations.<br>• Collaborate with team members to identify and implement process improvements.<br>• Maintain accurate records of issues and resolutions to enhance support services.
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide high-quality technical support to end users while contributing to the stability and improvement of IT systems. Based in Waltham, Massachusetts, this position requires a blend of technical expertise, problem-solving abilities, and excellent communication skills to ensure seamless IT operations.<br><br>Responsibilities:<br>• Deliver Tier 1 and Tier 2 technical support for hardware, software, identity, and collaboration tools.<br>• Diagnose and resolve issues related to Windows and macOS devices, Microsoft 365 applications, and mobile devices.<br>• Perform user lifecycle management tasks, including onboarding, access updates, and offboarding.<br>• Configure, provision, and support laptops, mobile devices, and peripherals.<br>• Maintain accurate records of IT assets and devices.<br>• Administer and support core IT platforms such as Microsoft 365 and endpoint management systems.<br>• Investigate recurring issues, identify root causes, and propose solutions for operational improvements.<br>• Collaborate with Infrastructure and Security teams to implement fixes and preventive measures.<br>• Develop and update knowledge base articles and runbooks to standardize processes.<br>• Assist with testing and deployment of system updates and enhancements.
Position Purpose:<br><br>The Help Desk Support Specialist will provide Tier 1–2 technical support across the organization. The ideal candidate has strong troubleshooting abilities, excellent communication skills, and a proven track record of delivering high-quality end-user support in a fast-paced environment. This position will report into Manager, Help Desk.<br><br><br>Key Responsibilities:<br><br>· Provide Tier 1 and Tier 2 support for hardware, software, mobile devices, and network issues.<br><br>· Troubleshoot and resolve Windows and Microsoft 365 issues, including Teams, Outlook, OneDrive, SharePoint, and the Microsoft Office Suite (Excel, PowerPoint, Word).<br><br>· Support onboarding/offboarding processes: account provisioning, laptop setup, access permissions, and software installation.<br><br>· Monitor and respond to tickets via the help desk system within established SLAs.<br><br>· Assist with VPN, MFA, and SSO issues.<br><br>· Administer user accounts in Active Directory, Azure AD, and Microsoft 365 admin center.<br><br>· Perform routine system maintenance, updates, and security compliance checks.<br><br>· Support conference room video conferencing devices and systems (e.g., Teams Rooms, Neat, Zoom).<br><br>· Follow IT asset management procedures, tracking hardware inventory and lifecycle replacement.<br><br>· Provide clear, friendly, and effective communication to users at all technical levels.<br><br>· Document troubleshooting steps, resolutions, and knowledge-base articles.<br><br>Required Skills & Experience:<br><br><br>· 3+ years of experience in an IT help desk or technical support role.<br><br>· Strong understanding of Windows 10/11, macOS, Microsoft 365, and common enterprise applications.<br><br>· Experience with Active Directory, Azure AD, MFA, and identity management.<br><br>· Familiarity with ticketing systems (ServiceNow, Jira, Zendesk, etc.).<br><br>· Solid knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi).<br><br>· Strong customer service mindset and ability to multitask.<br><br>· Excellent communication and interpersonal skills.<br><br>· Ability to work independently and as part of a team.<br><br>· Problem-solving mindset with attention to detail.<br><br>· Strong organizational skills and ability to prioritize work.<br><br>· Experience supporting Teams Rooms or enterprise A/V equipment, compTIA A+, Network+, or Microsoft certifications, basic scripting knowledge (PowerShell) and familiarity with cybersecurity best practices and incident reporting is preferred.
<p>We are looking for an IT Admin to join our client's team on contract to permanent basis in Boston, Massachusetts. In this role, you will be responsible for supporting and enhancing IT systems while providing hands-on assistance to employees. This position requires a proactive approach to problem-solving and the ability to deliver exceptional technical solutions in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver responsive and detail-oriented IT support to address user needs and business demands.</p><p>• Administer and maintain back-office systems, including servers, storage, and networking solutions.</p><p>• Manage and oversee SaaS-based applications such as Office 365, Slack, and Zoom.</p><p>• Develop and document efficient processes for onboarding and offboarding employees.</p><p>• Perform hardware inventory management to ensure timely availability for user needs.</p><p>• Provide remote assistance for networking, storage, and systems administration tasks.</p><p>• Foster strong relationships with internal stakeholders to enhance collaboration and support.</p><p>• Independently resolve technical issues, conduct root cause analysis, and implement preventive measures.</p><p>• Communicate effectively across teams and stakeholders to ensure clarity and alignment.</p><p>• Author and share detailed documentation for both user education and IT operations. </p>
<p>We are looking for an experienced Senior Syteline (Infor CSI) Systems Analyst to join our team in Wrentham, Massachusetts. This on-site role offers the opportunity to take ownership of the implementation and optimization of our planning and purchasing systems within a manufacturing environment. The ideal candidate will be a proactive problem-solver with deep expertise in SyteLine configuration and a passion for driving efficiency across operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage and enhance the SyteLine (Infor CSI) Planning and Purchasing modules to optimize system performance.</p><p>• Configure and refine planning parameters, vendor setups, and inventory policies to align with organizational goals.</p><p>• Collaborate with planners, buyers, and operations teams to ensure system behavior meets business needs and supports operational efficiency.</p><p>• Troubleshoot and resolve system issues such as inaccurate signals, inventory shortages, and excess stock.</p><p>• Lead reconfiguration efforts to support process improvements and scalability within the manufacturing framework.</p><p>• Maintain data accuracy and integrity across items, BOMs, routings, and vendor records.</p><p>• Develop and deliver testing, training, and documentation for system updates and changes.</p><p>• Serve as the in-house expert for SyteLine-related inquiries, providing guidance and solutions to cross-functional teams.</p><p>• Coordinate with IT teams and external consultants to implement advanced system functionalities when needed.</p><p>• Monitor system usage and recommend strategies for enhancing its effectiveness.</p>
<p>Treasury Analyst – Family Office Practice</p><p>The Treasury Analyst will support cash management, banking operations, and credit activities for a family office environment serving both investment entities and individual clients. This role involves monitoring cash balances, coordinating fund transfers, performing reconciliations, and maintaining strong internal controls. The ideal candidate has 2+ years of experience in accounting, finance, or operations with exposure to treasury functions, plus strong organizational and multitasking skills.</p><p><br></p><p>Key Responsibilities:</p><p>- Execute ACH transfers and wires for client and entity accounts</p><p>-Support bank and brokerage account openings and related documentation</p><p>-Maintain banking relationships and evaluate new platforms as needed</p><p>-Update and verify wire instructions and maintain internal records</p><p>-Monitor liquidity needs and manage balances across multiple platforms</p><p>-Assist with capital call and distribution memos</p><p>-Support Form 1099 preparation</p><p>-Perform daily/monthly bank and custody reconciliations</p><p>-Assist with credit facility management (draws, paydowns, documentation)</p><p>-Follow established internal controls and support audit requests</p>
<p>We are looking for a detail-oriented Sales & Data Analyst to join our team in Nashua, New Hampshire. In this role, you will be responsible for analyzing sales data, producing insightful reports, and ensuring data accuracy to support decision-making processes. The ideal candidate will have strong analytical skills and a passion for improving sales operations through data-driven insights.</p><p><br></p><p>Responsibilities:</p><p>• Generate daily, weekly, and monthly reports on pipeline metrics, bookings, revenue, and key performance indicators.</p><p>• Provide analytical support for management and board-level reporting, identifying trends and key drivers in sales performance.</p><p>• Extract, reconcile, and validate data across multiple systems to ensure consistency and accuracy.</p><p>• Identify and resolve discrepancies in sales and customer data while maintaining clean and reliable datasets.</p><p>• Assist with quote-to-order processes, ensuring order and pricing data are accurate and aligned with established sales procedures.</p><p>• Support sales forecasting, pipeline tracking, and quota performance analysis to aid strategic planning.</p><p>• Calculate and validate commission data, ensuring accurate documentation and tracking of payouts.</p><p>• Conduct ad hoc analyses to support business decision-making and improve operational efficiency.</p><p>• Contribute to process standardization and automation to enhance reporting workflows and scalability.</p>
<p>My client, an excellent Public Software/SaaS company located in Boston is hiring a Senior Tax Analyst to join their team. The Senior Tax Analyst will report to the Senior Tax Manager and handle various Federal, State and International Compliance along with Annual Tax Provision work under ASC 740. Compensation for this position is $100-115K + Bonus + RSU's. This company has grown substantially over the past several years do to success, they offer a great culture, excellent work life balance, tons of growth potential, excellent benefits, alot of perks for their employees along with a hybrid working arrangement. </p><p><br></p><p>If interested in hearing more, please email your resume to matthew.katz@roberthalf or message me on Linkedin ASAP. Thank you!</p>
<p>We are seeking a Financial Analyst to support pricing and cost estimation across company projects. This role is responsible for developing accurate cost estimates, building pricing models for products and services, and ensuring profitability through detailed financial analysis.</p><p><br></p><p>Responsibilities:</p><p>• Develop detailed cost estimates for products, services, and event-related projects.</p><p>• Build and maintain pricing models that incorporate labor, materials, overhead, and operational costs.</p><p>• Analyze proposals, product specifications, and project requirements to determine accurate cost structures.</p><p><br></p>