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87 results for Customer Service Manager in Cambridge, MA

Medical Customer Service Rep
  • Shrewsbury, MA
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>Robert Half's client is looking for a detail-oriented Customer Service Representative in the healthcare space!</p><p><br></p><p>Responsibilities include:</p><p><br></p><p>-Phone/Email correspondence</p><p>-Customer service</p><p>-Administrative support</p><p>-Review paperwork</p><p>-Handle medical records</p><p>-Follow HIPAA guidelines</p><p>-Ability to make decisions</p><p>-Proficient in MS Office</p><p><br></p><p>Start Date: December 8th</p><p>Hours: 8:30am-5pm (M-F)</p><p>Duration: ~4-6 months</p><p>Work type: Remote</p><p>Pay rate: $22+ (depending on experience)</p><p><br></p><p>** MUST be local to the Massachusetts area</p><p><br></p><p>If interested, please apply now!</p>
  • 2025-11-14T16:59:02Z
Medical Customer Service Rep
  • Shrewsbury, MA
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • <p>Robert Half's client is looking for a detail-oriented Customer Service Representative in the healthcare space!</p><p><br></p><p>Responsibilities include:</p><p><br></p><p>-Phone/Email correspondence</p><p>-Customer service</p><p>-Administrative support</p><p>-Review paperwork</p><p>-Handle medical records</p><p>-Follow HIPAA guidelines</p><p>-Ability to make decisions</p><p>-Proficient in MS Office</p><p><br></p><p>Start Date: ~December 1st</p><p>Hours: 8:30am-5pm (M-F)</p><p>Duration: ~4-6 months</p><p>Pay Rate: $20-$24</p><p>Work type: Hybrid</p><p><br></p><p>If interested, please apply now!</p>
  • 2025-11-04T14:08:44Z
Accounting Clerk
  • Lowell, MA
  • onsite
  • Permanent
  • 85000.00 - 100000.00 USD / Yearly
  • <p>Senior Customer Service Representative – Lowell, MA</p><p><br></p><p>We’re seeking a detail-driven and customer-focused Senior Customer Service Representative to join our team in Lowell, Massachusetts. This role is critical in supporting seamless financial operations while delivering an exceptional customer experience. The right candidate will thrive in a fast-paced environment, bring strong organizational skills, and excel at building relationships both internally and externally.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver timely, accurate responses to a high volume of customer inquiries, ensuring satisfaction and retention.</li><li>Research historical pricing data and partner with product line managers to process quotations quickly and accurately.</li><li>Oversee the full order management process—including new orders, returns, sample requests, credits, and debits.</li><li>Maintain accurate backlog records, aligning with customer needs and managing expedite requests to meet deadlines.</li><li>Handle customer complaints with professionalism, applying effective problem-solving and escalating issues when necessary.</li><li>Collaborate cross-functionally with sales, finance, and operations teams to resolve issues and streamline workflows.</li><li>Exercise sound judgment within established guidelines to make appropriate and effective decisions.</li><li>Cultivate strong, trust-based relationships with customers and internal partners to support long-term success.</li></ul>
  • 2025-10-23T18:54:07Z
Customer Service Representative
  • Weymouth, MA
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Weymouth, Massachusetts. This is a contract-to-permanent opportunity, ideal for someone passionate about providing excellent customer support in the healthcare sector. The role requires strong communication skills, the ability to multitask, and a commitment to delivering a positive experience for every client.<br><br>Responsibilities:<br>• Respond promptly to inbound calls and address customer inquiries with professionalism.<br>• Manage outbound communications to follow up on customer needs and resolve issues effectively.<br>• Perform accurate data entry to maintain and update customer records.<br>• Handle email correspondence and provide timely responses to client concerns.<br>• Schedule appointments and coordinate bookings with precision.<br>• Process orders and ensure accurate entry into company systems.<br>• Utilize Microsoft Excel and Word to complete tasks and generate reports.<br>• Deliver exceptional customer service in a call center environment.<br>• Collaborate with team members to ensure seamless service delivery.<br>• Maintain a thorough understanding of company policies and procedures.
  • 2025-11-18T15:38:43Z
Registered Client Services Associate
  • Boston, MA
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p>Our client is a highly sought-after Wealth Management firm in Boston and looking to add a Registered Client Service Associate to the team.</p><p>Essential tasks include client account servicing, new account opening, assisting with financial professional transitions, and office administrative duties. Personal career growth initiative, as well as strong collaboration and communication skills, are highly valued.</p><p>Ideal candidate will bring 2+ years of experience in a similar role, FINRA Series 7 and ideally Series 66 (63/65).</p><p>Please reach out to Thatiane Abrantes for more details. Thank you!</p>
  • 2025-11-14T19:18:40Z
Front Desk Receptionist (AM)
  • Brighton, MA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a friendly and detail-oriented Front Desk Receptionist to join our team in Brighton, Massachusetts. In this role, you will serve as the first point of contact for customers, ensuring they receive outstanding service and support. This is a contract position that requires exceptional organizational and communication skills to manage a variety of front desk responsibilities effectively.<br><br>Responsibilities:<br>• Answer incoming calls promptly and direct them to the appropriate departments.<br>• Welcome and assist customers upon their arrival, fostering a positive and detail-oriented experience.<br>• Operate a busy switchboard while maintaining clear communication with both customers and internal teams.<br>• Provide administrative support, including managing schedules and maintaining records.<br>• Ensure compliance with all required training and protocols to maintain service standards.<br>• Coordinate effectively with team members to address customer needs and inquiries.<br>• Handle customer service requests with efficiency and attention to detail.<br>• Maintain a clean and organized reception area to enhance the overall customer experience.
  • 2025-11-14T14:18:43Z
Associate – Sustainability, ESG & Portfolio Analytics
  • Boston, MA
  • onsite
  • Permanent
  • 115000.00 - 135000.00 USD / Yearly
  • <p><em><u>Associate – ESG &  Portfolio Analytics </u></em></p><p><strong>Growing Private Equity Firm </strong></p><p> </p><p>Growing Private Equity firm in the Boston area is looking to expand its ESG and Portfolio Analytics team by adding a motivated Associate. With a 4-day in-office schedule, this role strikes the perfect balance between independence and collaboration AND the opportunity to get into the PE industry.</p><p> </p><p><strong>What You'll Be Doing:</strong></p><p>Collaborating with the elite ESG and Portfolio Analytics team to analyze and manage data across environmental, social, and governance (ESG) metrics while driving improvements across the portfolio.</p><p>Contributing to broader portfolio performance initiatives, encompassing operational, financial, and technical data analysis.</p><p>Applying advanced analytics, creating dashboards, and preparing executive-level presentations to communicate insights effectively.</p><p>Engaging with leadership teams to deliver actionable recommendations and innovative solutions.</p><p>NOTE: this role, although offering some amazing experience, is NOT designed to be a springboard to the deals side of the firm.</p><p> </p><p><strong>What's Offered:</strong></p><p><strong>Compensation:</strong> targeting $135K base salary with performance-based bonus; total cash comp target $150k +/-</p><p><strong>Benefits:</strong> Comprehensive package designed to support your health, financial wellness, and work-life balance.</p><p><strong>Growth Potential:</strong> Direct interaction with leadership, creating opportunities for visibility and professional development. Great mentoring from above.</p><p> </p>
  • 2025-11-04T22:18:47Z
Help Desk Analyst II
  • Woburn, MA
  • onsite
  • Temporary
  • 38.00 - 44.00 USD / Hourly
  • We are looking for a dedicated Help Desk Analyst II to join our team in Woburn, Massachusetts. In this role, you will provide exceptional technical support and assistance to internal customers while maintaining a high level of attention to detail and accuracy. As part of a collaborative environment, you will contribute to the continuous improvement of departmental success. This is a long-term contract position offering an excellent opportunity for growth within the detail-oriented services industry.<br><br>Responsibilities:<br>• Deliver timely and courteous technical support to internal users, ensuring issues are resolved effectively.<br>• Apply troubleshooting expertise to diagnose and resolve hardware, software, and system-related problems.<br>• Maintain detailed records of customer interactions and solutions using designated computer applications.<br>• Configure and deploy hardware and software systems, ensuring compatibility and functionality.<br>• Provide support for devices such as Apple products, Mac computers, and Android systems.<br>• Utilize knowledge of Active Directory, Citrix, and Cisco technologies to resolve network and system issues.<br>• Assist in managing configuration settings and deployments to optimize system performance.<br>• Collaborate with team members to identify and implement improvements in service delivery.<br>• Educate users on best practices for utilizing hardware and software efficiently.<br>• Ensure compliance with company policies and procedures while delivering technical solutions.
  • 2025-11-18T14:58:54Z
Billing Analyst
  • Burlington, MA
  • remote
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a detail-oriented Billing Analyst to join our team in Burlington, Massachusetts. In this long-term contract position, you will play a crucial role in managing billing operations and ensuring accuracy in accounts receivable processes. If you possess strong analytical skills and thrive in a collaborative environment, we encourage you to apply.<br><br>Responsibilities:<br>• Process and manage billing operations to ensure timely and accurate invoicing.<br>• Monitor and reconcile accounts receivable transactions, addressing discrepancies as needed.<br>• Utilize Aderant software to streamline billing procedures and enhance efficiency.<br>• Support export customer service tasks by coordinating billing requirements and resolving issues.<br>• Collaborate with internal teams to maintain compliance with financial policies and procedures.<br>• Generate and analyze reports related to billing and payment activities.<br>• Develop and maintain documentation for billing processes to ensure consistency.<br>• Assist in the implementation of Costpoint software for improved financial management.<br>• Proactively identify opportunities to optimize billing workflows and reduce errors.<br>• Provide support during audits by preparing accurate financial records and reports.
  • 2025-11-17T12:38:40Z
Senior Tax Manager - Public
  • Hopkinton, MA
  • onsite
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • <p>We are looking for an experienced Senior Tax Manager to join our team in Hopkinton, Massachusetts. In this role, you will lead a talented group while providing expert guidance on tax matters for a diverse range of clients. This is an excellent opportunity to leverage your expertise in tax compliance, returns, planning, and research to deliver outstanding service and contribute to the growth of our practice.</p><p><br></p><p>For immediate consideration, please contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of accountants and managers to ensure accurate and efficient delivery of client services.</p><p>• Conduct comprehensive reviews of tax returns for C-Corporations, S-Corporations, partnerships, multi-state entities, and high-net-worth individuals.</p><p>• Supervise and direct team members, providing regular progress updates to senior leadership and partners.</p><p>• Coordinate proactive tax planning meetings with clients and ensure timely submission of tax filings.</p><p>• Apply a strong understanding of reporting requirements, including ASC 740 and other relevant standards.</p><p>• Perform in-depth tax research using tools such as Thomson Reuters Checkpoint and present findings to client management or boards.</p><p>• Build and maintain a reliable referral network to support business development efforts.</p><p>• Manage client relationships to deliver exceptional service and identify opportunities for additional engagement.</p>
  • 2025-11-04T18:08:46Z
Tax Manager - Public
  • Framingham, MA
  • onsite
  • Permanent
  • 140000.00 - 170000.00 USD / Yearly
  • <p>We are looking for an experienced Tax Manager with a background in public accounting to join our team in Framingham, Massachusetts. This role requires a proactive individual with excellent communication skills and a meticulous approach to managing tax projects. The ideal candidate will thrive in a dynamic environment, delivering high-quality client service while overseeing tax research and compliance tasks.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed research on income tax issues and provide accurate solutions.</p><p>• Perform tax research related to representation and tax controversy matters.</p><p>• Manage and oversee multiple tax projects simultaneously, ensuring timely completion.</p><p>• Communicate effectively with clients, both in writing and orally, to address their tax needs.</p><p>• Resolve general tax inquiries through intermediate-level research and analysis.</p><p>• Handle audits, reviews, and compilations with precision and a focus on compliance.</p><p>• Prepare corporate tax returns and ensure alignment with regulatory requirements.</p><p>• Utilize tax software such as CCH ProSystem Fx and CCH Sales Tax for efficient tax processing.</p><p>• Collaborate on entity formation tasks and provide guidance on tax implications.</p><p>• Maintain a strong commitment to detail and uphold a high standard of work ethic.</p>
  • 2025-11-14T18:54:02Z
Commercial Portfolio Manager - C&I
  • Needham, MA
  • onsite
  • Permanent
  • 90000.00 - 130000.00 USD / Yearly
  • <p>We are looking for a skilled Commercial Portfolio Manager specializing in Commercial and Industrial (C& I) lending to join our client in Metro West. In this role, you will oversee a portfolio of commercial clients, ensuring effective management of loan and non-loan products while maintaining high standards of credit analysis and risk assessment. This position offers an exciting opportunity to contribute to the growth of our banking operations and build strong relationships within the community.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Manage and grow a portfolio of Commercial and Industrial (C& I) clients, addressing their needs with loan and non-loan products.</p><p>• Conduct thorough credit analyses for existing and prospective loan accounts to ensure sound decision-making.</p><p>• Prepare comprehensive narrative reports detailing client relationships, financial data, collateral coverage, debt service capability, and associated credit risks.</p><p>• Analyze personal and business financial statements, tax returns, and other relevant financial documents to assess creditworthiness.</p><p>• Develop written loan reports, including loan presentations, modifications, and credit file comments, in compliance with banking policies and regulations.</p><p>• Collaborate with C& I team lenders to respond to customer inquiries and service requests efficiently.</p><p>• Monitor the overall exposure of the C& I loan portfolio, including maturities, delinquencies, overdrafts, and changes in credit situations.</p><p>• Supervise monthly borrowing base borrowers to ensure compliance and accuracy.</p><p>• Participate in bank committees and task forces to contribute to institutional goals.</p><p>• Represent the bank at community events and functions to strengthen relationships and visibility.</p>
  • 2025-11-18T14:48:45Z
Tax Director / Tax Manager
  • Boston, MA
  • onsite
  • Permanent
  • 190000.00 - 205000.00 USD / Yearly
  • We are looking for an experienced Tax Director or Tax Manager to join our dynamic team in Boston, Massachusetts. In this role, you will serve as a trusted advisor to clients, offering innovative solutions for complex tax challenges while ensuring compliance with regulatory standards. Your expertise will play a key role in helping clients achieve their business goals through strategic tax planning, risk management, and forward-looking insights.<br><br>Responsibilities:<br>• Manage a diverse portfolio of clients, delivering exceptional service tailored to their needs.<br>• Oversee the preparation, review, and timely filing of various tax forms to ensure accuracy and compliance.<br>• Provide expert consultation on complex tax provisions and support clients on intricate engagements.<br>• Research and stay informed on evolving tax regulations, delivering actionable insights and guidance.<br>• Develop and implement efficient processes to improve project outcomes and departmental workflows.<br>• Mentor and guide team members to foster their growth and enhance overall team performance.<br>• Build and maintain strong client relationships, offering strategic advice to address their unique tax challenges.<br>• Lead business development efforts to expand the firm's reach and contribute to its growth.<br>• Manage financial aspects of engagements, including budgets, billing, and collections.<br>• Drive innovation in tax planning strategies to optimize outcomes for clients.
  • 2025-10-30T16:53:43Z
Patient Access Specialist
  • Nashua, NH
  • onsite
  • Contract / Temporary to Hire
  • 17.25 - 20.25 USD / Hourly
  • <p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
  • 2025-11-04T14:13:44Z
Sales Support
  • Framingham, MA
  • onsite
  • Permanent
  • 52000.00 - 59000.00 USD / Yearly
  • Robert Half is partnering with an outstanding client that’s seeking a Sales Support Coordinator to join their dynamic and collaborative team. This is a fantastic opportunity for a detail-oriented detail oriented who enjoys supporting a high-performing sales organization and thrives in a fast-paced, team-driven environment. <br> In this role, you’ll play a key part in keeping sales operations running seamlessly. You’ll coordinate monthly sales calls and meetings, communicate daily with the sales team, and prepare presentations, business reviews, and seasonal materials. You’ll also create sales reports, new item forms, and product sell sheets to support business growth. A portion of your work will focus on managing promotional activities and client relationships through various customer portals, including deduction management, fund tracking, and planning and forecasting support. Additionally, you’ll update SharePoint with client information, distribute daily sales blasts, maintain Plan-o-Gram libraries, and ensure all product data is accurate and up to date. <br> The ideal candidate will be organized, analytical, and proactive, with strong communication skills and a team-oriented mindset. A bachelor’s degree is preferred, and proficiency in Microsoft Office is required. If you’re someone who enjoys multitasking, collaborating across departments, and playing an integral role in driving sales success, this is an excellent opportunity to grow your career with a respected and innovative organization. <br> For immediate consideration, please call Dan Duggan at (508) 205-2126.
  • 2025-11-10T15:08:58Z
Loan Servicer/Administrator
  • Cambridge, MA
  • onsite
  • Permanent
  • 44000.00 - 64000.00 USD / Yearly
  • <p>Our Banking client is looking to grow there Loan Servicing Department. Currently seeking a detail-oriented and motivated Loan Servicer/Administrator to join the fast-paced team. This is an outstanding opportunity to join a respected financial institution and support the local community. </p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Compute, prepare, and provide loan payoff figures to attorneys and borrowers, logging paid loan information into registers.</li><li>Process transactions related to payments and general ledgers; resolve payment discrepancies by contacting borrowers.</li><li>Establish and monitor automatic payment reports for external ACH and internal PATS reporting, handling returns and unapplied funds as needed.</li><li>Manage loan discharges and retention of paid loan files; handle research and processing for confirmatory discharges.</li><li>Record legal documents and maintain accurate records for paid-off loans.</li><li>Process returned mail and borrower requests for address or name changes, updating records accordingly.</li><li>Achieve predetermined sales goals in line with the Bank’s Customer Service Standards.</li><li>Collect and distribute departmental mail daily.</li><li>Support hazard and flood insurance tracking/monitoring.</li><li>Assist with related loan servicing tasks and special projects as assigned.</li></ul>
  • 2025-11-17T15:53:42Z
Tax Staff OR Tax Manager
  • Manchester, NH
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Our client is adding to their growing staff & are now looking for someone who enjoys client interaction & being in the thick of tax strategy & planning! EA, CPA or just solid tax advisor experience needed.  </p><p>If this catches your attention, let's connect! CASEY WIGGIN on LINKEDIN</p><p><br></p><p>• Prepare individual, trust, and small business tax returns with accuracy and timeliness</p><p>• Ensure compliance with federal and state regulations</p><p>• Stay current on tax code updates and planning opportunities</p><p>• Deliver tax planning insights to clients as needed</p><p>• Identify and educate tax clients about the benefits of our financial planning and estate/legacy services</p><p>• Facilitate smooth handoffs to the appropriate departments</p><p>• Track first appointments and support follow-through to ensure client satisfaction</p><p>• Collaborate with internal teams to align client goals with service offerings</p>
  • 2025-10-28T22:43:48Z
Accounts Receivable Clerk
  • Manchester, NH
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Manchester, New Hampshire. This role involves managing essential accounts receivable tasks, supporting inventory adjustments, and providing accounting assistance as needed. The ideal candidate will thrive in a cross-functional environment, collaborating with various departments to ensure smooth financial operations.</p><p><br></p><p><br></p><p>· Basic accounts receivable and inventory adjustments – primary duty</p><p>· Accounting support </p><p>· Experience with ERP/manufacturing software implementations preferred, ERP/manufacturing software experience required</p><p>· Process sales orders in accounting system.</p><p>· Prepare and distribute invoices to customers</p><p>· Participate in inventory record keeping activities.</p><p>· Participate in period-end close activities as determined by Finance leadership.</p><p>· Provide front line customer relations support </p><p>· Maintain/update customer files and correspondence.</p><p>· Provide backup for outbound transportation coordinator</p><p> Provide back up for accounts payable specialist</p><p>· All other duties as assigned</p>
  • 2025-11-07T20:29:12Z
Patient Access Specialist - 3rd Shift
  • Nashua, NH
  • onsite
  • Contract / Temporary to Hire
  • 18.05 - 20.90 USD / Hourly
  • <p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
  • 2025-11-04T14:13:44Z
Legal Assistant
  • Salem, MA
  • onsite
  • Temporary
  • 22.00 - 27.00 USD / Hourly
  • <p>We are looking for a meticulous Legal Billing Specialist to join a firm's team on a contract basis in Salem, Massachusetts. In this role, you will focus on managing billing processes, ensuring accuracy, and maintaining strong communication with clients. This position requires a proactive and organized individual with excellent customer service skills.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage the firm's billing, ensuring accuracy and timeliness.</p><p>• Collaborate with attorneys and associates to address billing inquiries and requests.</p><p>• Contact clients to provide updates on retainer balances and handle billing-related communications.</p><p>• Coordinate weekly billing cycles, ensuring all tasks are completed efficiently.</p><p>• Maintain and update billing records using Bill4Time software.</p><p>• Monitor and track billing data to ensure compliance with firm policies.</p><p>• Identify and resolve discrepancies in billing processes.</p><p>• Provide exceptional customer service through clear and effective communication.</p><p>• Support the firm with additional administrative billing tasks as needed.</p>
  • 2025-11-05T19:49:25Z
Loan Administrator
  • Framingham, MA
  • onsite
  • Temporary
  • 24.00 - 25.00 USD / Hourly
  • <p>We are looking for a detail-oriented Loan Administrator to join our team in Framingham, Massachusetts. In this role, you will provide crucial support to the Loan Department by handling administrative tasks, ensuring efficient communication, and assisting with loan processes for our members. This is a long-term contract position ideal for someone with strong organizational skills, attention to detail, and the ability to thrive in a fast-paced banking environment.</p><p><br></p><p>The Loan Administrative Representative supports the Loan Department by assisting the Vice President of Lending with daily operations such as document filing, answering phones, greeting members, and processing consumer loan applications. This role manages key loan administration tasks, including maintaining payment setups, tracking insurance and auto titles, and handling routine correspondence. Proficiency in computer applications, strong math skills, and attention to detail are essential, while financial customer service experience is preferred. Additional responsibilities may be assigned based on experience and departmental needs.</p><p>Based on general knowledge.</p>
  • 2025-11-17T14:54:03Z
Contracts Manager
  • Lowell, MA
  • remote
  • Temporary
  • 35.00 - 45.00 USD / Hourly
  • We are looking for an experienced Contracts Manager to join our team on a contract basis in Lowell, Massachusetts. In this role, you will play a key part in managing, negotiating, and drafting various customer and supplier agreements, including those related to SaaS and PaaS. This position requires a proactive and detail-oriented individual who can collaborate with cross-functional teams while ensuring compliance with corporate policies and legal regulations.<br><br>Responsibilities:<br>• Review, draft, and negotiate customer and supplier contracts, including SaaS and PaaS agreements, ensuring alignment with company policies.<br>• Collaborate with sales, operations, finance, and other internal teams to address contract-related questions and provide guidance.<br>• Deliver excellent customer service to both internal stakeholders and external clients by addressing contractual concerns promptly and effectively.<br>• Analyze and revise contractual templates or develop new agreements as needed to meet business requirements and regulatory standards.<br>• Ensure all contracts comply with relevant laws, corporate policies, and industry regulations, including GDPR and cybersecurity standards.<br>• Stay updated on industry trends, particularly in software, IT, and privacy practices, to support effective contract management.<br>• Utilize Microsoft Office applications, Salesforce, and other tools in an Apple environment to manage contract documentation and reporting.
  • 2025-11-13T15:48:51Z
Human Resources (HR) Assistant
  • Brockton, MA
  • onsite
  • Contract / Temporary to Hire
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a dedicated Human Resources (HR) Assistant to join our team in Brockton, Massachusetts. In this Contract to permanent position, you will play a pivotal role in supporting onboarding processes and administrative tasks to ensure a seamless experience for new employees. This opportunity is ideal for someone with a passion for HR and a proactive approach to providing excellent service.<br><br>Responsibilities:<br>• Facilitate the onboarding process for all new team members, ensuring all required documentation is completed accurately.<br>• Prepare and distribute comprehensive new permanent packets and orientation materials.<br>• Conduct I-9 verifications and handle prior authorizations in compliance with regulations.<br>• Act as a liaison to address employee inquiries and provide exceptional customer service.<br>• Utilize Microsoft Office Suite to create, manage, and update HR-related documents.<br>• Collaborate with team members to maintain organized and efficient HR records.<br>• Support HR initiatives by assisting with administrative tasks and employee relations activities.<br>• Ensure compliance with company policies and procedures during onboarding processes.<br>• Monitor and follow up on pending documentation or approvals.<br>• Contribute to maintaining a welcoming and attentive work environment for all employees.
  • 2025-11-12T21:43:42Z
Tax Manager - Public
  • Marlborough, MA
  • onsite
  • Permanent
  • 11500.00 - 135000.00 USD / Yearly
  • <p>We are looking for a skilled Tax Manager to join our team in Marlborough, Massachusetts. In this role, you will oversee tax compliance processes, provide expert guidance on tax matters, and support clients with their financial and bookkeeping needs. You will also have the opportunity to mentor and develop entry-level staff members while building strong client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review individual, corporate, and partnership tax returns, ensuring compliance with relevant regulations.</p><p>• Oversee the preparation and review of tax extensions and income tax payment estimates for federal and state authorities.</p><p>• Assist in maintaining accurate tax accounting records and review detailed documentation.</p><p>• Support business clients by managing bookkeeping tasks, including entering transactions, reconciling bank accounts, and creating journal entries.</p><p>• Process annual Form 1099 filings for clients and ensure timely submissions.</p><p>• Draft and review response letters to tax authorities, addressing inquiries and issues effectively.</p><p>• Establish and nurture client relationships throughout the year to provide consistent support and guidance.</p><p>• Manage and lead entry-level team members, offering training, mentorship, and performance development.</p><p>• Apply a comprehensive understanding of accounting principles, practices, and procedures to all tasks.</p>
  • 2025-11-14T15:48:43Z
Bilingual Spanish Property Administrative Assistant
  • Dorchester, MA
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • <p>We are looking for a Bilingual Spanish Property Administrator to join our team in Dorchester, Massachusetts. In this contract role, you will play a key part in managing administrative tasks and ensuring compliance with housing regulations. This position requires excellent organizational skills, a personable attitude, and the ability to handle sensitive information with professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Conduct income recertifications for residents in compliance with HUD Section 8 regulations.</p><p>• Schedule and coordinate appointments with residents to ensure timely completion of required processes.</p><p>• Review income documentation, request additional supporting materials, and verify information as needed.</p><p>• Utilize RealPage OneSite software to manage records, with transferable knowledge of Yardi systems considered a plus.</p><p>• Maintain strict confidentiality while interacting with residents, including senior citizens and families.</p><p>• Provide exceptional customer service by addressing resident inquiries and assisting with their needs.</p><p>• Organize and manage a high volume of paperwork, both physical and electronic, ensuring accuracy and accessibility.</p><p>• File, track, and maintain documentation to support compliance and operational requirements.</p><p>• Answer inbound calls and perform receptionist duties as part of daily administrative responsibilities.</p><p>• Process work orders and provide assistance to residents and team members as required.</p>
  • 2025-11-13T16:44:29Z
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