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4 results for Customer Experience Specialist in Cambridge, MA

Webster, MA
onsite
Temporary to Hire
18 - 19 USD / Hourly
Robert Half's client in Webster is looking for fulltime Customer Service Representative. Responsibilities include: - order entry - tracking orders - phone/email correspondents - handling customer feedback and issues - MS office - maintaining relationships - attention to detail - erp/crm software experience is a plus Start Date: asap Duration: 3 months- good chance it will go permanent Hours: 8-4:30 M-F Pay- $18-20
2026-06-03T00:00:00Z

Danvers, MA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Patient Service Representative to support a busy healthcare team in Massachusetts. This Long-term Contract position focuses on creating a positive experience for patients by coordinating appointments, handling registration activities, and responding to inquiries with care and attention. The ideal candidate is organized, service-driven, and comfortable managing a high volume of patient interactions in a fast-paced setting. Responsibilities: • Coordinate patient appointments efficiently, ensuring accurate scheduling and timely follow-up for changes or cancellations. • Welcome and assist patients throughout the registration process while confirming demographic and insurance information. • Respond to incoming calls with a courteous, solutions-focused approach and direct inquiries to the appropriate department when needed. • Provide front-line support for patient service needs, helping resolve routine concerns and questions in a detail-oriented manner. • Maintain accurate records in scheduling and registration systems to support smooth daily operations. • Communicate clearly with clinical and administrative teams to help align patient appointments and service requests. • Monitor appointment details closely to reduce errors and improve the overall patient access experience.
2026-06-01T00:00:00Z

Boxborough, MA
onsite
Temporary / Contract
27 - 35 USD / Hourly
Robert Half is looking for a hands-on Digital Marketing Specialist / Project Manager to join a fast-paced, collaborative team and own integrated, multi-channel campaigns from concept through execution and optimization. This is an ideal opportunity for a mid-level marketer who thrives in a lean environment, enjoys balancing strategy with execution, and is confident partnering cross-functionally to drive impactful, data-driven campaigns. Responsibilities<ul><li>Lead end-to-end execution of integrated, 360° marketing campaigns</li><li>Develop creative and media briefs aligned to business goals</li><li>Partner with external agencies to manage campaign delivery</li><li>Review and provide feedback on creative, copy, and media plans</li><li>Track campaign performance, define KPIs, and optimize based on data insights</li><li>Analyze campaign data (Excel/CRM) and present clear recommendations</li><li>Support digital execution across channels and website updates (HubSpot preferred)</li><li>Manage timelines, status reports, and cross-functional coordination</li></ul>
2026-05-27T00:00:00Z

Framingham, MA
onsite
Permanent / Full Time
85000 - 100000 USD / Yearly
We are looking for a dedicated Senior Client Service Associate to join a boutique wealth management firm located in Framingham, Massachusetts. This role provides an excellent opportunity to gain diverse experience in client service, operational processes, compliance, and financial planning support. Ideal for professionals seeking to advance their career in the wealth management sector, this position offers a collaborative environment to grow and thrive.
2026-05-06T00:00:00Z