Results for Customer Experience Specialist Jobs in Burnsville, MN

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Customer Service Representative

Bloomington, MN
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are seeking a Customer Service Representative to join a dynamic team environment. This role is responsible for providing excellent customer support, and assisting with day-to-day administrative and operational tasks. The ideal candidate is organized, professional, and committed to delivering a positive experience for customers. Responsibilities:• Provide timely and professional assistance to customers, clients, and team members.• Perform a variety of administrative and operational support duties as needed.• Build and maintain positive relationships through strong communication and customer service skills.• Collaborate with team members and other departments to support business operations.• Prioritize multiple tasks in a fast-paced environment while maintaining attention to detail.
2026-10-05T00:00:00Z

Customer Service Representative

Apple Valley, MN
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a dependable and service-minded Customer Service Representative to support customers and ensure a positive experience throughout every interaction. This role is ideal for someone who enjoys helping others, solving problems, and working in a fast-moving environment where no two days are exactly the same. Key Responsibilities<ul><li>Serve as the primary point of contact for customer questions and concerns.</li><li>Assist customers with account updates, order inquiries, service requests, and general information.</li><li>Investigate and resolve issues while providing timely and accurate follow-up.</li><li>Enter and maintain customer information in internal systems.</li><li>Process requests, documentation, and transactions with a high level of accuracy.</li><li>Partner with internal teams to ensure customer needs are met efficiently.</li><li>Handle a high volume of interactions while maintaining professionalism and attention to detail.</li><li>Contribute to a positive customer experience by building rapport and delivering excellent service.</li></ul>
2026-10-13T00:00:00Z

Customer Service Representative

St. Paul, MN
onsite
Temporary / Contract
17 - 21 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-10-19T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary to Hire
18 - 22 USD / Hourly
We are looking for a Customer Service Representative to support consumer inquiries for a wholesale distribution organization in Minneapolis, Minnesota. This contract opportunity with permanent potential is ideal for someone who communicates clearly, stays organized, and can manage customer interactions across phone, email, and mail channels. In this role, you will help resolve service concerns, document case details accurately, and coordinate timely follow-up for both routine and high-priority requests. Responsibilities: • Respond to incoming customer calls during assigned business hours and provide courteous, solution-focused assistance. • Enter and update customer information, service details, and case activity accurately in the company’s tracking system. • Manage written correspondence related to customer contacts, including letters and physical coupon fulfillment. • Coordinate retrieval requests for select consumer issues, including arranging expedited shipping for time-sensitive items when needed. • Handle email inquiries promptly and ensure each request is routed or resolved with appropriate follow-up. • Support complaint resolution by gathering necessary details, documenting outcomes, and helping de-escalate sensitive situations. • Maintain organized records of customer interactions and service materials to ensure accuracy and consistency. • Work across internal teams to help move consumer requests forward and keep projects or case actions on schedule.
2026-10-15T00:00:00Z

Bilingual Customer Service Representative

White Bear Lake, MN
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Spanish Bilingual Customer Service Representative to join a manufacturing team in Minnesota. This long term contract-to-permanent position is ideal for someone who enjoys helping customers, solving product-related questions, and working in a fast-paced technical environment. The person in this role will support customers by identifying appropriate tooling options, addressing inquiries with professionalism, and partnering with internal and external teams to deliver strong service. Responsibilities:• Respond to customer inquiries by phone and email, providing timely support and clear guidance on product and tooling-related questions.• Evaluate customer drawings, specifications, and application details to recommend solutions that align with operational needs.• Enter and manage orders accurately while maintaining complete and organized customer information in company systems.• Explain technical product information in a way that customers can easily understand and apply to their manufacturing processes.• Work closely with colleagues, sales representatives, designers, and distribution partners to coordinate service and resolve issues efficiently.• Support both inbound and outbound customer communication to strengthen relationships and ensure follow-up on open requests.• Assist in resolving customer concerns by identifying practical options and helping guide them toward the best available solution.• Contribute to additional service and administrative tasks as directed by leadership to support team goals.
2026-10-01T00:00:00Z

Technical Customer Service Representative

Richfield, MN
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a professional and customer-focused Technical Customer Service Representative to join a growing team. This role is responsible for providing technical support to customers, troubleshooting product and service issues, and delivering a high level of customer satisfaction. The ideal candidate will possess strong communication skills, technical aptitude, and the ability to resolve problems in a fast-paced environment.Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat regarding products, services, and technical concerns.</li><li>Troubleshoot and resolve hardware, software, and system-related issues.</li><li>Document customer interactions accurately within internal systems.</li><li>Escalate complex issues to appropriate teams while ensuring timely follow-up.</li><li>Educate customers on product functionality and best practices.</li><li>Maintain knowledge of company products, services, and technical updates.</li><li>Collaborate with internal departments to resolve customer concerns efficiently.</li><li>Meet established service, quality, and response-time goals.</li></ul>
2026-10-19T00:00:00Z

E-Commerce Specialist

Minneapolis, MN
remote
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for an E-Commerce Specialist to support and enhance digital commerce operations for a growing consumer-focused business in Minneapolis, Minnesota. This Long-term Contract position will play a key role in improving online storefront performance, coordinating platform-related initiatives, and helping shape a strong customer shopping experience across multiple channels. The individual in this role will collaborate with cross-functional teams to execute ecommerce initiatives, maintain product and content accuracy, and contribute to successful online launches. Responsibilities: • Lead day-to-day execution of ecommerce projects involving Shopify-based storefronts and related digital commerce tools. • Partner with marketing, technology, operations, customer support, and warehouse teams to keep online sales channels running smoothly and efficiently. • Manage integrations between ecommerce platforms and connected business systems, including Microsoft Dynamics 365 Business Central and other third-party applications. • Oversee product data, site content, inventory updates, and subscription-related information to ensure accuracy across online stores. • Support marketplace activity and digital merchandising efforts across channels such as Amazon, eBay, and other ecommerce platforms as needed. • Coordinate testing, validation, and quality checks before releases to help ensure stable functionality and successful site launches. • Investigate and resolve ecommerce platform issues, escalating complex problems when necessary to minimize disruption to customers. • Apply ecommerce best practices to improve site usability, operational effectiveness, and overall online performance. • Assist with content and catalog migration activities tied to new site features, store enhancements, or platform updates.
2026-10-15T00:00:00Z

Employee Relations Specialist

Arden Hills, MN
onsite
Temporary / Contract
40 - 50 USD / Hourly
We are looking for an experienced, detail-oriented Human Resources specialist to support employee relations and workplace investigation activities for a contract position based in Arden Hills, Minnesota. This role focuses on reviewing employee concerns, advising leaders on appropriate responses, and helping ensure fair, consistent, and compliant resolution of workplace matters. The ideal candidate brings strong judgment, discretion, and the ability to handle sensitive issues in a structured and impartial manner. Responsibilities: • Lead impartial workplace reviews related to employee complaints, conduct issues, policy concerns, harassment, discrimination, retaliation, and similar matters. • Gather and assess information through interviews, document review, and evidence analysis to develop clear, well-supported findings. • Prepare thorough case summaries and investigation reports that document facts, conclusions, and recommended next steps. • Partner with HR Business Partners, Labor Relations, Legal, Global Security, and operational leaders to address employee relations concerns effectively. • Advise managers on handling workplace issues in alignment with employment laws, company policies, and consistent people practices. • Track case activity, maintain accurate records, and protect confidential information throughout each stage of the process. • Recognize recurring themes across cases and share insights that may help reduce future workplace risk. • Support employee relations matters in manufacturing, production, distribution, or other hourly workforce settings when applicable.
2026-10-12T00:00:00Z

8 results for Customer Experience Specialist in Burnsville, MN