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4 results for Product Support Specialist in Burbank, CA

Support Specialist I

Westwood, CA
remote
Temporary / Contract
30.1435 - 34.903 USD / Hourly
We are looking for a Support Specialist I to provide responsive technical assistance for employees across local and remote environments. This Long-term Contract position focuses on resolving day-to-day hardware, desktop, laptop, and basic IT support issues while delivering a high standard of customer service. The ideal candidate is comfortable handling incoming support requests, documenting incidents accurately, and collaborating with broader support teams to ensure issues are addressed efficiently. Responsibilities:• Respond to incoming help desk requests from employees and deliver first-level technical support for desktop, laptop, and general IT concerns.• Troubleshoot common Windows and hardware issues using remote support tools and established service procedures.• Record, update, and maintain accurate incident details in the support ticketing system to ensure clear case tracking and follow-through.• Escalate unresolved or higher-complexity issues to the appropriate technical teams while keeping users and stakeholders informed of progress.• Assist users during transitions to a new tenant environment by answering questions and providing step-by-step support as needed.• Support both corporate and field-based personnel, including remote users, with timely and thorough technical assistance.• Communicate case status updates clearly to end users and management to help maintain transparency throughout issue resolution.• Contribute to team effectiveness by applying feedback, sharing knowledge, and identifying practical ways to improve support delivery.
2026-05-11T00:00:00Z

Sales Support

Chatsworth, CA
onsite
Temporary to Hire
22 - 23 USD / Hourly
We are looking for a detail-oriented Sales Support/Order Processing team member to join our client's team in Chatsworth, California. This contract opportunity is ideal for someone who enjoys keeping sales operations organized, supporting customers and internal teams, and ensuring orders are handled accurately from start to finish. The right candidate will bring strong administrative skills, a customer-focused mindset, and the ability to manage multiple priorities in a fast-paced environment. This position is 100% onsite in Chatsworth. Remote and hybrid will not be considered. Responsibilities:• Process customer orders accurately and efficiently while ensuring all information is entered correctly into company records.• Enter and maintain sales-related data in internal databases to support smooth day-to-day operations.• Assist the sales team with post-sale activities, helping coordinate follow-up tasks and customer needs.• Respond to inbound customer inquiries promptly and provide timely support related to orders and account information.• Review order details for completeness, resolve discrepancies, and communicate updates to the appropriate teams.• Maintain organized documentation and ensure sales and order records remain current and accessible.
2026-05-11T00:00:00Z

Presentation Specialist

Van Nuys, CA
onsite
Temporary to Hire
51.4615 - 59.587 USD / Hourly
We are looking for a Presentation Specialist to join a team in California on a contract-to-permanent basis. This position is ideal for an experienced visual communicator who can transform business, product, and data-driven content into persuasive presentation materials across major slide platforms. The role partners closely with leadership and cross-functional teams to deliver branded, high-impact storytelling for a variety of audiences. Responsibilities: • Create high-quality presentation decks across PowerPoint, Google Slides, Keynote, and similar tools, ensuring each deliverable reflects a refined visual standard. • Turn complex concepts, technical details, and data-rich information into clear visual stories using strong composition, typography, imagery, and supporting graphics. • Build charts, diagrams, infographics, and other presentation assets that make information easier to understand and more engaging for viewers. • Collaborate with marketing, product, creative leaders, and executives to shape presentation content into effective, audience-focused narratives. • Revise and enhance presentation materials based on stakeholder input while maintaining quality, consistency, and message clarity. • Develop reusable templates, shared asset libraries, and scalable presentation systems that support efficiency and brand consistency. • Help strengthen presentation design standards, workflows, and best practices to improve output across the organization. • Support the ongoing expression of the brand through high-quality visual communication in presentations and related materials.
2026-05-12T00:00:00Z

IT Helpdesk Support

San Pedro, CA
onsite
Temporary / Contract
28 - 30 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* We are seeking a Junior Desktop Support Technician to provide daily onsite support for an active device refresh project across two terminal locations in the Los Angeles area. This individual will be responsible for supporting desktop and laptop deployment activities, printer setup and troubleshooting, Windows imaging, and basic network connectivity. The position requires a junior-level technician who is dependable, service-oriented, and able to follow direction closely while supporting end users in a hands-on environment. Environment:<ul><li>2-3 years of desktop support, help desk, or related technical support experience</li><li>Experience supporting desktops, laptops, printers, and peripherals</li><li>Working knowledge of Windows 10 and Windows 11</li><li>Basic knowledge of networking concepts such as TCP/IP, DNS, and DHCP</li><li>Ability to image and deploy machines</li><li>Strong communication skills and professionalism with end users</li><li>Ability to follow direction and work within defined processes</li><li>Strong customer service skills</li></ul>
2026-05-08T00:00:00Z