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16 results for Patient Access Representative in Burbank, CA

Patient Account Rep
  • Van Nuys, CA
  • onsite
  • Contract / Temporary to Hire
  • 22.8 - 30.01 USD / Hourly
  • <p>A Healthcare Company in Van Nuys is in the need of Patient Account Rep. The Patient Account Rep requires a strong background in medical billing and collections, with a focus on managed care and commercial claims. As a Patient Account Rep this role offers a pathway to long-term employment for a detail-oriented individual ready to make a meaningful impact in the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p>• Handle hospital billing and collections processes, including inpatient and outpatient claims.</p><p>• Manage the resolution of denied claims and appeals across Medicare, managed care, and commercial insurance providers.</p><p>• Ensure timely and accurate processing of payments within hospital revenue cycles.</p><p>• Collaborate with insurance companies to resolve discrepancies and secure reimbursements.</p><p>• Utilize knowledge of HMO and PPO plans to navigate complex billing scenarios effectively.</p><p>• Provide training and support to entry-level collectors as needed.</p><p>• Conduct thorough account reviews to identify outstanding balances and address payment issues.</p><p>• Maintain compliance with healthcare regulations and billing guidelines.</p><p>• Communicate with patients and providers to clarify billing concerns and payment plans.</p><p>• Prepare detailed reports on collection activities and outcomes for management review.</p>
  • 2026-03-19T00:00:00Z
Patient Support Specialist
  • Encino, CA
  • onsite
  • Temporary
  • 23 - 27 USD / Hourly
  • <p>We are seeking a detail-oriented Insurance Verification and Patient Support Specialist with expertise in PPO plans. This individual will play a key role in supporting our patients by thoroughly verifying insurance benefits and clearly communicating coverage details to patients. The successful candidate will understand how PPOs work, especially as they relate to therapy services, and will be able to guide patients through the financial and administrative steps of their care.</p><p>Key Responsibilities:</p><ul><li>Verify insurance benefits, with a specific focus on PPO plans, and accurately determine patient copays and out-of-pocket expenses.</li><li>Clearly explain coverage outcomes to clients, including copay amounts and what is covered under their PPO plan.</li><li>Educate patients on the necessity of having a physician’s prescription for Occupational Therapy (OT) and Speech Therapy, even when covered by a PPO plan.</li><li>Guide patients through the scheduling process, ensuring they understand each step and any prerequisites for appointments.</li><li>Serve as a knowledgeable resource for patients regarding insurance plan requirements, authorizations, and general billing questions.</li><li>Work cross-functionally with clinical and administrative teams to ensure a seamless patient experience from benefit verification through appointment scheduling.</li></ul><p><br></p>
  • 2026-03-05T00:00:00Z
Customer Care Representative
  • Cerritos, CA
  • onsite
  • Temporary
  • 20 - 22 USD / Hourly
  • <p><br></p><p>We are seeking a <strong>Customer Care Representative</strong> to be the face of our company for our clients. This role is ideal for someone who is highly organized, professional, and passionate about providing excellent customer service. You will play a critical role in ensuring that our clients receive timely, accurate, and friendly service.</p><p>Key Responsibilities:</p><ul><li>Provide exceptional customer service via phone, email, and other communication channels.</li><li>Process and manage orders accurately and efficiently.</li><li>Handle customer inquiries, complaints, and requests with professionalism and care.</li><li>Collaborate with internal teams to ensure timely order fulfillment and issue resolution.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Support the continuous improvement of processes to enhance customer satisfaction.</li></ul><p> </p><p> </p><p><br></p>
  • 2026-03-04T00:00:00Z
Medical Receptionist
  • Los Angeles, CA
  • onsite
  • Contract / Temporary to Hire
  • 21.85 - 25.3 USD / Hourly
  • <p>A Healthcare Company is looking for a bilingual Spanish Medical Receptionist to join our team in Los Angeles, California. This role is ideal for someone who thrives in a fast-paced healthcare environment and is dedicated to providing exceptional service to patients. The bilingual Spanish Medical Receptionist role offers the potential for long-term collaboration within a supportive and detail oriented setting.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Welcome patients and visitors warmly, ensuring communication is clear and detail oriented in both English and Spanish.</p><p>• Confirm insurance details, collect copayments, and verify the completion of necessary patient forms.</p><p>• Support the patient intake and check-out processes, ensuring accurate data entry and record-keeping.</p><p>• Collaborate with clinical staff to streamline office operations and maintain efficient patient flow.</p><p>• Manage requests for medical records, including scanning and filing documents as needed.</p><p>• Provide administrative assistance such as handling correspondence, faxing, and overseeing office supply inventory.</p><p>• Uphold patient confidentiality and comply with healthcare regulations and organizational policies</p><p><br></p><p><strong>Benefits:</strong> Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
  • 2026-03-18T00:00:00Z
Medical Receptionist
  • Los Angeles, CA
  • onsite
  • Contract / Temporary to Hire
  • 21 - 25 USD / Hourly
  • <p>We are looking for a bilingual Korean Medical Receptionist to join a dynamic healthcare team in Los Angeles, California. This role is ideal for someone who thrives in a fast-paced medical environment and is dedicated to providing exceptional patient care. This Bilingual Korean Medical Receptionist role allows you to grow professionally while contributing to the smooth operation of the clinic.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Welcome patients and visitors with professionalism and ensure effective communication in both Korean and English.</p><p>• Verify insurance details, collect payments, and confirm the completion of necessary patient documentation.</p><p>• Support patient registration and check-out processes, ensuring accurate and timely data entry.</p><p>• Collaborate with clinical staff to maintain efficient workflows and patient scheduling.</p><p>• Handle requests for medical records, including scanning, filing, and ensuring confidentiality.</p><p>• Manage administrative tasks such as correspondence, faxing, and maintaining office supplies.</p><p>• Uphold patient privacy and comply with healthcare regulations and policies.</p><p>• Assist with coordinating office operations to ensure a seamless patient experience.</p><p><br></p><p><strong>Benefits:</strong> Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
  • 2026-03-18T00:00:00Z
Medical Receptionist
  • Los Angeles, CA
  • onsite
  • Temporary
  • 21 - 25 USD / Hourly
  • <p>We are looking for a bilingual Spanish Medical Receptionist to join a dynamic healthcare team in Los Angeles, California. This role is ideal for someone who thrives in a fast-paced medical environment and is dedicated to providing exceptional patient care. This Bilingual Spanish Medical Receptionist role allows you to grow professionally while contributing to the smooth operation of the clinic.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Welcome patients and visitors with professionalism and ensure effective communication in both Spanish and English.</p><p>• Verify insurance details, collect payments, and confirm the completion of necessary patient documentation.</p><p>• Support patient registration and check-out processes, ensuring accurate and timely data entry.</p><p>• Collaborate with clinical staff to maintain efficient workflows and patient scheduling.</p><p>• Handle requests for medical records, including scanning, filing, and ensuring confidentiality.</p><p>• Manage administrative tasks such as correspondence, faxing, and maintaining office supplies.</p><p>• Uphold patient privacy and comply with healthcare regulations and policies.</p><p>• Assist with coordinating office operations to ensure a seamless patient experience.</p><p><br></p><p><strong>Benefits:</strong> Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
  • 2026-03-12T00:00:00Z
Customer Service Representative
  • Los Angeles, CA
  • onsite
  • Contract / Temporary to Hire
  • 22.5 - 25 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Commerce, California. In this Contract to permanent position, you will play a key role in ensuring smooth communication with customers, processing orders, and maintaining accurate records. This role demands strong attention to detail, excellent organizational skills, and the ability to provide timely follow-up.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and revise quotes efficiently based on customer inquiries and ensure all details are accurate.</p><p>• Convert approved quotes into invoices and oversee deposit collection with confirmation.</p><p>• Maintain thorough documentation by consistently following up on open quotes and invoices.</p><p>• Provide polite and attentive assistance with accounts receivable, including sending payment reminders and escalating issues when necessary.</p><p>• Collaborate with internal teams to coordinate production schedules and shipping timelines, keeping customers informed proactively.</p><p>• Address and resolve customer concerns regarding scheduling changes, delivery updates, or missing information in a calm and attentive manner.</p><p>• Support inventory tracking and shipping documentation to ensure timely deliveries.</p><p>• Handle inbound and outbound calls with a focus on delivering exceptional customer service.</p>
  • 2026-03-19T00:00:00Z
Customer Service Representative
  • Monrovia, CA
  • onsite
  • Temporary
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry.  For immediate consideration apply today!</p><p>·        Assist customers in Spanish and English over the phone </p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems </p><p><br></p><p><br></p>
  • 2026-03-06T00:00:00Z
Customer Service Representative
  • Santa Ana, CA
  • onsite
  • Temporary
  • 22.8 - 26.4 USD / Hourly
  • We are looking for a success-driven Customer Service Representative to join our team on a long-term contract basis in Santa Ana, California. In this role, you will provide technical and account-related support to end-users across various systems while delivering exceptional customer service. This position requires strong communication skills, troubleshooting abilities, and a proactive approach to addressing customer concerns.<br><br>Responsibilities:<br>• Assist customers by diagnosing and resolving reported issues using established troubleshooting techniques.<br>• Document customer interactions, troubleshooting steps, and resolutions in web-based customer service systems.<br>• Provide guidance and education to users on navigating systems and utilizing features effectively.<br>• Gather detailed information about system-related issues and escalate complex matters to the Development Team as needed.<br>• Collaborate with management and cross-functional teams to stay informed about product updates, new features, and company policies.<br>• Address customer inquiries related to 3rd party photo ordering processes and ensure smooth interactions.<br>• Support end-users with account access, basic hardware and software setup, and system navigation.<br>• Maintain an empathetic approach during all customer interactions.<br>• Continuously improve service delivery by providing feedback and suggestions to leadership.
  • 2026-03-18T00:00:00Z
Customer Service Representative
  • Glendale, CA
  • onsite
  • Temporary
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>·        Assist customers in Spanish and English over the phone</p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems</p><p><br></p>
  • 2026-03-06T00:00:00Z
Customer Service Representative
  • Irvine, CA
  • onsite
  • Temporary
  • 18 - 20 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Irvine, California, on a contract basis. In this role, you will provide essential support to our banking branch by delivering excellent customer service and managing daily teller operations. This position offers a 90-day contract duration with the potential for extension based on branch requirements.<br><br>Responsibilities:<br>• Process a variety of banking transactions efficiently, including deposits, withdrawals, and check cashing.<br>• Handle cash accurately and securely while adhering to company policies and procedures.<br>• Deliver exceptional customer service by addressing inquiries and resolving account-related issues.<br>• Maintain a detail-oriented and friendly demeanor in all customer interactions.<br>• Assist in managing heavy retail traffic within the branch.<br>• Support branch operations by ensuring compliance with regulatory and security standards.<br>• Respond to inbound calls promptly, providing accurate information and assistance.<br>• Collaborate with team members to meet branch goals and ensure smooth daily operations.<br>• Utilize order entry systems effectively to process transactions and customer requests.<br>• Uphold the confidentiality and security of customer information at all times.
  • 2026-03-19T00:00:00Z
Customer Service Representative
  • Glendale, CA
  • onsite
  • Temporary
  • 20 - 23 USD / Hourly
  • We are looking for a friendly and outgoing Customer Service Representative to join our team in Glendale, California. This is a long-term contract position that offers an excellent opportunity to engage with tenants and provide exceptional service in a property management environment. The ideal candidate will have strong communication skills, be tech-savvy, and thrive in a fast-paced setting.<br><br>Responsibilities:<br>• Respond promptly to tenant inquiries via phone, addressing questions and resolving issues efficiently.<br>• Connect tenants with the appropriate department or personnel to ensure their needs are met.<br>• Maintain accurate records of tenant interactions and updates within property management systems.<br>• Provide support in leasing and property management tasks, ensuring smooth operations.<br>• Utilize Yardi software to manage tenant accounts and property information.<br>• Collaborate with team members to enhance tenant satisfaction and streamline communication.<br>• Handle administrative duties related to property management and leasing.<br>• Monitor and report tenant concerns or maintenance requests to the appropriate departments.<br>• Support the property management team in maintaining compliance with company policies.
  • 2026-03-18T00:00:00Z
Customer Service Representative
  • Pasadena, CA
  • onsite
  • Temporary
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems</p><p><br></p>
  • 2026-03-06T00:00:00Z
Customer Service Representative
  • Irvine, CA
  • onsite
  • Temporary
  • 22 - 25 USD / Hourly
  • <p>We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience.</p><p>As a Customer Service Representative on a contract to hire basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction.</p><p>What You’ll Do</p><ul><li>Engage &amp; Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships.</li><li>Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership.</li><li>Collaborate &amp; Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service.</li></ul><p>What We’re Looking For</p><ul><li>Sales Savvy: Strong communication and relationship-building skills with a passion for helping people.</li><li>Goal-Oriented: Motivated by targets and thrives in a fast-paced environment.</li><li>Tech-Comfortable: Experience with CRM systems and digital communication tools.</li><li>Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services</li></ul><p>Why Join Us?</p><ul><li>Growth Potential: Contract-to-hire with clear pathways for advancement to loan officer (we will sponsor loan officer certifications).</li><li>Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off!</li><li>Supportive Culture: Work with a team that values integrity, collaboration, and innovation.</li><li>Impactful Work: Help clients achieve one of life’s biggest milestones homeownership.</li><li>Competitive Compensation: Base pay plus performance incentives once hired on.</li></ul><p><br></p>
  • 2026-03-05T00:00:00Z
Medical Eligibility Specialist
  • Long Beach, CA
  • onsite
  • Contract / Temporary to Hire
  • 18.2115 - 23 USD / Hourly
  • <p>A Medical Center in Long Beach is in the immediate need of Medical Eligibility Specialist. The Medical Eligibility Specialist will play a vital role in ensuring accurate financial screening, eligibility and insurance verification for incoming patients. The Medical Eligibility Specialist ideally will have strong experience in eligibility, microsoft excel and medi-cal insurance. </p><p><br></p><p>Responsibilities:</p><p>• Conduct financial screenings for incoming clients to determine eligibility and financial liability.</p><p>• Verify Medi-Cal coverage and other insurance eligibility to ensure proper documentation and accurate billing.</p><p>• Maintain and update client financial records in electronic health record systems.</p><p>• Organize and track annual re-evaluations of client financial information.</p><p>• Follow up with clinical staff to ensure completion of required documentation for financial folders.</p><p>• Collect and manage client documents, such as Medi-Cal cards, social security cards, and identification cards.</p><p>• Create and oversee electronic insurance folders, including adjustments, claims, and explanation of benefits (EOBs).</p><p>• Audit financial folders upon client discharge to ensure compliance and accuracy.</p><p><br></p>
  • 2026-03-18T00:00:00Z
Bilingual Spanish Medical Receptionist
  • Los Angeles, CA
  • onsite
  • Temporary
  • 21 - 25 USD / Hourly
  • <p>A Healthcare Company is seeking an entry-level Bilingual Spanish Medical Receptionist. In this vital role, you will handle patient registration and discharge for our mobile medical unit, facilitate insurance verification, and arrange transportation to ensure smooth patient access to care.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and enroll patients with empathy and professionalism, ensuring trauma-informed care.</li><li>Collect, scan, and upload required documentation using eClinicalWorks.</li><li>Notify clinicians promptly about urgent patient concerns.</li><li>Verify insurance coverage, calculate patient charges, and establish financial arrangements.</li><li>Process primary care provider (PCP) changes and supply benefits information to patients.</li><li>Gather and report demographic data to health plans.</li><li>Schedule medical appointments and obtain consult notes as needed.</li><li>Complete all necessary documentation and coordinate transportation services.</li><li>Help maintain office supplies and assist with mobile medical operations.</li><li>Perform other duties as assigned to support the team.</li></ul><p>Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
  • 2026-03-04T00:00:00Z