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5 results for Customer Service in Buford, GA

Customer Service Representative

Gainesville, Georgia
onsite
Temporary / Contract
20 - 21 USD / Hourly
Are you a detail-oriented professional with experience in order processing, customer service, logistics coordination, sales support, or order management?Do you thrive in fast-paced environments where communication and customer satisfaction are critical?Do you have a knack for keeping orders moving, resolving customer issues, and spotting inaccuracies? We're partnering with client in the area who is seeking a Customer Service Representative to join their team. This position plays a key role in ensuring customer orders are processed accurately, inventory is verified, shipments are coordinated, and customers receive exceptional support throughout the order lifecycle. Why This Opportunity?<ul><li>Contract-to-hire position with long-term career potential</li><li>Stable Monday-Friday schedule (8:30 AM - 5:00 PM)</li><li>Opportunity to gain experience with SAP and business operations</li><li>Exposure to customer service, logistics, inventory, shipping, and order management functions</li><li>Collaborative team culture</li><li>Growing organization with opportunities for training and advancement</li></ul>What You'll Do:<ul><li>Process and enter customer orders with a high degree of accuracy</li><li>Review purchase orders and verify quantities, pricing, serial numbers, and product information</li><li>Coordinate with warehouse and operations teams to ensure timely order fulfillment</li><li>Provide customers with order status updates, shipment tracking information, and inventory availability</li><li>Assist with freight claims and resolve shipment discrepancies</li><li>Monitor and maintain accurate customer, order, and inventory records</li><li>Respond to customer inquiries professionally via phone and email</li><li>Support the overall customer experience by proactively identifying and resolving order-related issues</li><li>Identify and resolve order-related issues while maintaining a high level of customer satisfaction</li></ul>
2026-09-22T00:00:00Z

Customer Service Representative

Atlanta, Georgia
onsite
Temporary to Hire
18 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a medical devices organization in Atlanta, Georgia in a Contract to Permanent capacity. In this role, you will assist customers with product-related questions, resolve service concerns, and provide thoughtful support that builds confidence in the company’s offerings. This opportunity is ideal for someone who thrives in a high-volume environment, communicates clearly, and enjoys combining customer care with technical problem-solving. Responsibilities: • Respond to incoming customer inquiries by phone or other support channels, delivering timely and attentive assistance. • Investigate service concerns and technical issues, identify root causes, and work toward effective resolutions while meeting service expectations. • Record customer conversations, case details, and follow-up actions accurately within internal platforms such as Salesforce. • Route complex or unresolved matters to the appropriate teams to ensure issues are addressed completely and efficiently. • Explain products, services, and basic troubleshooting steps in a clear manner that helps customers feel informed and supported. • Maintain a positive customer experience by handling each interaction with patience, accuracy, and care. • Balance multiple tasks in a fast-paced setting while staying aligned with productivity, quality, and response metrics.
2026-09-16T00:00:00Z

Customer Service Representative (Order Entry)

Flowery Branch, Georgia
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a detail-oriented Customer Service Representative or Order Entry Specialist to support order processing and customer communication for a growing commercial equipment business in Flowery Branch, Georgia. This contract position has the potential to become permanent and is ideal for someone who enjoys balancing administrative accuracy with responsive service and can keep orders, shipping details, and customer records organized in a fast-moving environment. The person in this role will work closely with operations and warehouse teams to help ensure timely fulfillment, accurate documentation, and a positive customer experience. Responsibilities:• Process incoming customer orders with accuracy, confirm item availability, and enter complete order details into company systems.• Communicate with customers regarding order progress, shipping timelines, freight costs, and any updates that may affect delivery expectations.• Prepare sales documentation such as orders, invoices, bills of lading, and related shipment records needed for outbound deliveries.• Coordinate with warehouse and operations personnel to support smooth order fulfillment and maintain alignment on inventory status.• Review customer account information, including credit-related details, to help ensure orders are released appropriately.• Handle product return documentation, issue credit memos when applicable, and maintain organized records for transactional activity.• Respond promptly to customer questions, messages, and service concerns with professionalism and a solutions-focused approach.• Support freight claim processing for damaged shipments and help document resolution steps accurately.• Maintain orderly digital filing and customer record systems, including inventory and transaction documentation stored electronically.• Provide current inventory information upon request and assist with record accuracy through ongoing cross-functional communication.
2026-09-10T00:00:00Z

Customer Service & Order Processing Specialist

Buford, Georgia
onsite
Temporary / Contract
20 - 21 USD / Hourly
Our client, a growing manufacturer and distributor, is seeking a Customer Service & Order Processing Specialist to support customer order management. This role is ideal for candidates with experience in order entry, order processing, customer service, customer support, logistics, inventory management, supply chain, inside sales support, or account coordination. The ideal candidate is highly detail-oriented and enjoys managing the full order lifecycle, from purchase order entry and inventory verification to shipment tracking and customer communication. Experience with SAP, ERP systems, freight coordination, invoicing, and order management is highly preferred. Responsibilities<ul><li>Process and enter customer orders accurately</li><li>Verify order details including quantities, pricing, serial numbers, inventory availability, and delivery requirements</li><li>Manage order processing, order tracking, order status updates, and customer order fulfillment</li><li>Coordinate with warehouse, shipping, logistics, and operations teams to ensure on-time delivery</li><li>Generate sales orders, invoices, credit memos, Bills of Lading (BOLs), and shipping documentation</li><li>Provide customers with inventory availability, shipment tracking, freight quotes, and delivery updates</li><li>Assist with freight claims, returns, shipping discrepancies, and customer issue resolution</li><li>Maintain accurate customer, inventory, and order management records</li><li>Support customer accounts through professional phone and email communication</li><li>Partner with internal departments to deliver exceptional customer service and operational support</li></ul>
2026-09-22T00:00:00Z

Technical Customer Service Agent

Atlanta, Georgia
onsite
Temporary / Contract
18 - 18 USD / Hourly
About the OpportunityAre you looking to break into the IT or technology support field? This role is an excellent entry point for individuals who enjoy helping people, solving problems, and building foundational technical skills in a professional environment.While this is not a highly technical IT position, you'll gain valuable experience working in a customer support setting, learning troubleshooting fundamentals, and supporting mobile device users. The company provides a structured onboarding program and extensive training to help you succeed from day one. Responsibilities<ul><li>Provide first-level support for wireless/cellular customers in a call center environment</li><li>Serve as the primary point of contact for customers experiencing service or device-related issues</li><li>Assist customers with device setup, SIM card activation, call, text, and data service issues</li><li>Follow established troubleshooting procedures and scripted workflows to resolve common issues</li><li>Guide customers through steps such as: resetting network settings, updating APN configurations, rebooting devices, reinserting SIM cards, verifying account information</li><li>Escalate issues involving provisioning, network outages, number porting, or complex technical problems as needed</li><li>Answer basic account and service-related questions, including plan features and device compatibility</li><li>Accurately document customer interactions in ticketing and CRM systems</li><li>Deliver clear, professional, and friendly customer support</li><li>Meet established quality, compliance, and performance standards</li></ul>Please note: This position is onsite, Monday-Friday, in Atlanta, GA. Do not apply to this posting if you're not already local to metro Atlanta and willing to work onsite.
2026-09-16T00:00:00Z