<p>We are looking for a <strong>Network Architect</strong> to support our client's team here in Austin, Texas. This will be a contract opportunity with potential to become permanent. This position focuses on designing and maintaining reliable network environments while providing hands-on engineering support for controller troubleshooting and repair. The role is well suited for someone who can balance architecture planning with field-level problem solving and is comfortable with travel as part of project and support needs.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Design and improve network architecture that supports renewable energy systems and related operational infrastructure.</p><p>• Provide engineering support for controller diagnostics, troubleshooting, and break-fix activities in live environments.</p><p>• Evaluate network performance and implement changes that strengthen stability, connectivity, and overall system reliability.</p><p>• Partner with technical teams to align infrastructure decisions with application, security, and operational requirements.</p><p>• Support integration efforts involving cloud platforms, APIs, and connected systems where network architecture plays a critical role.</p><p>• Travel to project or operating sites as needed to investigate issues, support deployments, and assist with technical resolution.</p><p>• Document architecture decisions, support procedures, and remediation steps to promote consistency across environments.</p>
We are looking for an experienced ServiceNow Platform Engineer to support and strengthen enterprise platform operations in Texas. This role focuses on improving stability, scalability, and overall system performance while partnering with architecture, cybersecurity, infrastructure, and support teams. The ideal candidate brings strong engineering judgment, hands-on platform expertise, and a continuous improvement mindset to deliver reliable, high-performing ServiceNow solutions.<br><br>Responsibilities:<br>• Monitor platform behavior, investigate recurring issues, and implement corrective actions that improve availability, efficiency, and long-term reliability.<br>• Define operational standards, establish service health metrics, and use capacity insights to guide performance planning and infrastructure optimization.<br>• Work closely with architecture, cybersecurity, infrastructure, and other technical teams to ensure the ServiceNow environment aligns with enterprise expectations and technical standards.<br>• Lead complex incident investigation and advanced troubleshooting efforts, including escalated platform issues, while coordinating with vendor support when deeper technical resolution is required.<br>• Improve support procedures, technical documentation, and recovery practices to reduce downtime and strengthen operational readiness.<br>• Direct platform upgrades, release coordination, backup planning, and recovery testing to maintain service continuity and support new feature adoption.<br>• Review utilization and performance trends, prepare actionable findings, and drive enhancements that improve system health over time.<br>• Assess emerging ServiceNow capabilities and oversee the design and configuration of scalable, resilient solutions that follow established engineering best practices.<br>• Build and maintain knowledge resources such as troubleshooting materials, configuration guidance, and technical standards while mentoring entry-level engineers and encouraging cross-team learning.
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>Site Reliability Engineer (contract).</strong> In this role, you are responsible for the reliability, scalability, and operational excellence of enterprise workflow orchestration and automation platforms. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>Operations & Reliability (Approximately 50%)</p><ul><li>Act as a primary escalation point for workflow orchestration and enterprise scheduling platforms, supporting incident response, root cause analysis, and long-term resolution efforts.</li><li>Establish, manage, and continuously improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budget frameworks.</li><li>Monitor platform performance, health, and capacity while proactively identifying potential issues before they impact business operations.</li><li>Partner with application, data, and engineering teams to troubleshoot workflow failures, dependency issues, and scheduling challenges.</li><li>Perform platform maintenance activities, including upgrades, patching, and configuration management.</li><li>Collaborate with security teams to strengthen platform security, address vulnerabilities, and maintain compliance standards.</li><li>Participate in on-call rotations and maintain operational documentation, runbooks, and escalation procedures.</li></ul><p>Platform Engineering (Approximately 50%)</p><ul><li>Design and implement tooling, automation, and self-service capabilities that improve platform usability and reduce operational effort.</li><li>Lead or contribute to modernization initiatives, including workload migrations, deployment automation, infrastructure optimization, and adoption of cloud-native services.</li><li>Develop and maintain Infrastructure-as-Code (IaC) solutions using tools such as Terraform, Helm, Ansible, or similar technologies.</li><li>Create and enhance observability capabilities through dashboards, alerting, logging, and monitoring solutions.</li><li>Establish platform standards, governance models, and best practices to support adoption across engineering teams.</li><li>Participate in architectural reviews and contribute to the long-term platform strategy and roadmap.</li><li>Promote automation-first practices that improve reliability, consistency, and operational efficiency.</li></ul><p><br></p>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>DevOps Engineer</strong> <strong>(contract).</strong> In this role, you will focus on building scalable Kubernetes environments, improving CI/CD processes, strengthening cloud security, and enabling production-ready machine learning operations (MLOps). <strong>This role is hybrid in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, deploy, and maintain cloud infrastructure using Infrastructure-as-Code (IaC) frameworks and automation best practices.</li><li>Build, manage, and optimize Kubernetes environments, ensuring reliability, scalability, security, and operational efficiency.</li><li>Develop and maintain deployment pipelines supporting both application and machine learning workloads.</li><li>Collaborate with engineering and data teams to operationalize ML models and AI-driven services in production environments.</li><li>Implement and enhance CI/CD pipelines, release automation, and deployment standards across multiple environments.</li><li>Establish platform standards, reusable tooling, and engineering best practices to improve consistency and operational maturity.</li><li>Integrate security controls, automated testing, dependency validation, and policy enforcement into delivery pipelines.</li><li>Improve observability through centralized logging, monitoring, tracing, alerting, dashboards, and operational runbooks.</li><li>Partner with cross-functional teams to increase application reliability, performance, resiliency, and recovery capabilities.</li><li>Support modern software delivery practices, including automated quality controls, secure release management, and developer enablement initiatives.</li><li>Create self-service tooling, templates, automation frameworks, and documentation that improve the overall developer experience.</li><li>Participate in incident response, root cause analysis, and continuous improvement efforts.</li><li>Drive automation initiatives that reduce manual effort and increase operational reliability.</li><li>Work closely with infrastructure, security, engineering, and data teams to support enterprise-scale cloud platforms and services.</li></ul>