Position: Systems Engineer<br><br>Job Description:<br>We are seeking an experienced Network Administrator to oversee the management, design, and administration of client networks, including client-server and cloud topologies. The candidate will be responsible for recommending and implementing technical solutions, managing disaster recovery plans, and ensuring that authentication and auditing best practices are followed. This role will also support escalated troubleshooting issues, assist technical staff with complex challenges, partner with sales for technical presentations, and lead technical project implementations.<br><br>Primary Duties and Responsibilities:<br><br>Oversee the management and administration of client networks, including client, server, and cloud architectures.<br>Recommend, implement, and manage backup systems and disaster recovery solutions.<br>Apply and oversee industry best practices for authentication, auditing, and fault tolerance.<br>Design and deploy technical solutions for new and existing clients.<br>Engage in advanced network administration, such as routing and topology analysis.<br>Resolve escalated technical challenges and support field technicians.<br>Collaborate with sales teams to communicate complex technical solutions.<br>Lead the implementation of complex technical projects.<br>Qualifications:<br><br>Proficiency in Windows Server Administration, Active Directory management, and Group Policy.<br>Expertise in networking, including subnets, routing, DNS, DHCP, VLAN, and wireless topologies.<br>Knowledge of security appliances, such as firewall rules, content filtering, and log analysis.<br>Experience with cloud-based email solutions, including message tracing and spam filtering.<br>Proficiency in hypervisor technologies (VMware, Hyper-V), SANs, VMotion, and clustering solutions.<br>Experience in fault-tolerant environments and change management processes.<br>Understanding of remote workplace solutions, including IPSEC and SSL VPNs.<br>Familiarity with cross-platform environments and patch management.<br>Top 3 Most Important Qualifications:<br><br>Network Expertise: Proficiency in advanced networking concepts such as subnets, routing, DNS, DHCP, and VLANs, along with experience managing complex network topologies and devices such as firewalls.<br>Technical Implementation Skills: Demonstrated ability in designing, implementing, and supporting disaster recovery systems and fault-tolerant solutions in diverse environments.<br>Systems Administration: Strong knowledge of Windows Server Administration, Active Directory, Group Policy, and hypervisor technologies like VMware and Hyper-V.<br>Work Environment:<br>This role may include on-site, remote, or hybrid responsibilities depending on client needs.<br><br>Employment Type: Contract or permanent placement based on availability and client specifications.
We are looking for a skilled Systems Administrator to join our team in Glendale, Wisconsin, on a Contract to permanent basis. In this role, you will be responsible for maintaining and optimizing IT systems, ensuring seamless network operations, and troubleshooting hardware and software issues. The ideal candidate will bring extensive hands-on experience and a proactive approach to managing system health and resolving technical challenges.<br><br>Responsibilities:<br>• Monitor server and workstation performance, including disk space, memory usage, system logs, backups, and security measures.<br>• Configure, install, and troubleshoot hardware and software components, including drivers, peripherals, and user customizations.<br>• Diagnose and resolve network connectivity issues, routing errors, and name resolution problems.<br>• Administer user accounts, mailboxes, group policies, printers, and network security tasks.<br>• Support the help desk by resolving escalated technical issues and providing guidance to team members.<br>• Collaborate with higher-level engineers to set up, analyze, and repair server infrastructure devices.<br>• Ensure optimal functioning of critical IT systems to prevent service interruptions.<br>• Transport and handle IT equipment as needed for installations and repairs.<br>• Integrate mission-critical devices into client networks effectively.
What you will do:<br>• Provide day-to-day operational support for enterprise network infrastructure, including switches, routers, firewalls, and VPNs<br>• Manage and support Azure network components such as VNets, NSGs, Application Gateways, Azure Firewall, and ExpressRoute<br>• Monitor and troubleshoot network performance issues across both on-prem and Azure environments<br>• Assist with configuration, deployment, and maintenance of network hardware and cloud-based networking tools<br>• Ensure secure connectivity between on-premises infrastructure and Azure cloud services<br>• Participate in knowledge transfer sessions with internal IT teams<br>• Document existing network architecture (including Azure components) and provide recommendations for optimization<br>• Collaborate with infrastructure and security teams to ensure compliance, security, and resiliency<br>• Support network changes, upgrades, and patching activities as required<br><br><br><br>What you will need:<br>• 5+ years of experience as a Network Engineer or similar role<br>• Strong understanding of TCP/IP, LAN/WAN, DNS, DHCP, VLANs, routing protocols (e.g., BGP, OSPF), IPsec VPN, and VPN technologies<br>• Hands-on experience with the combination of the following technologies:<br>o Network Equipment: Cisco and Juniper switches, routers, and firewalls<br>o Cloud Networking: Azure Virtual Networks, ExpressRoute, Azure Firewall, Application Gateway NSGs<br>o Virtualization & Infrastructure: VMware, Pure Storage systems, Windows, Linux, DUO<br>o Security and Endpoint Management: Sentinel One<br>o Implementing and testing disaster recovery procedures<br>o VPN and Remote Access Solutions: Ivanti<br>• Proven experience working with Azure networking services:<br>o Virtual Networks (VNets), Subnets, and Peering<br>o Network Security Groups (NSGs) and Azure Firewalls<br>o Azure ExpressRoute and/or VPN Gateway<br>o Load Balancers and Application Gateways<br>• Experience with Azure Portal, ARM templates, or Terraform for network provisioning is a plus<br>• Familiarity with monitoring and diagnostics tools such as Azure Monitor, Network Watcher, and Wireshark<br>• Strong analytical, documentation, and communication skills
<p><strong>IT Computer Operations Manager</strong></p><p><br></p><p><strong>Position Summary:</strong> This is a full-time, salaried <strong>IT Computer Operations Manager</strong> position that reports to the Chief Executive Officer. It's a hybrid role that typically requires three days in the office, with some evening and weekend hours as needed. The main goal of this role is to provide the highest level of service to both internal and external customers. You'll be responsible for hands-on leadership in technology strategy and operations, and you'll configure and maintain the organization's IT hardware, software, network, and retail systems.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p><strong>Leadership and Management</strong></p><ul><li>Provide hands-on leadership and create a collaborative and inclusive workplace.</li><li>Supervise and guide IT Support Specialists and the Pricing Manager.</li><li>Manage IT-related projects, making sure they are on time, on budget, and meet quality standards.</li><li>Develop and manage the IT operating budget and help with capital planning.</li><li>Build and maintain relationships with external service providers and manage vendor contracts.</li><li>Ensure that all communication is clear and respectful, and that staff are treated consistently and fairly.</li><li>Keep up with technology and industry trends and advise leadership on their potential impact.</li></ul><p><strong>Information Technology</strong></p><ul><li>Administer and support business-critical software and cloud services, like Microsoft 365. You'll ensure these systems are secure, perform well, and are always available.</li><li>Direct the administration of all technology assets, including servers, desktops, laptops, handheld devices, and point-of-sale (POS) registers.</li><li>Maintain and support the network infrastructure, which includes firewalls, switches, and VPN.</li><li>Oversee helpdesk operations to provide timely support to internal customers.</li><li>Manage security awareness programs, data backups, and disaster recovery systems.</li><li>Direct the procurement, configuration, and lifecycle management of all IT assets.</li></ul><p><strong>Retail Technology</strong></p><ul><li>Act as the subject matter expert for the ECRS Catapult point-of-sale system, focusing on its configuration and process optimization.</li><li>Lead projects to improve the efficiency and accuracy of the Catapult system.</li><li>Manage Catapult data to ensure it is accurate, usable, and has integrity.</li></ul><p><br></p>
