Telecommunications Specialist Jobs in Brooklyn, NY

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IT Technician

Watchung, NJ
remote
Temporary / Contract
18.2115 - 21.087 USD / Hourly
We are looking for an IT Technician to deliver responsive desktop and help desk support for end users. This long-term contract opportunity is ideal for someone with a solid foundation in Level 1 technical support, strong interpersonal communication, and a hands-on approach to resolving everyday hardware and software issues. The team is open to candidates with transferable support experience and will provide training on client-specific tools and environments. Responsibilities: • Provide front-line technical assistance for desktop, laptop, and basic peripheral issues affecting end users. • Troubleshoot Windows-based operating system problems and resolve common software and connectivity concerns in a timely manner. • Manage incoming service requests through the ticketing system, document work performed, and keep support records up to date. • Support user account tasks within Active Directory, including routine access-related requests and basic administration. • Deliver in-person and remote assistance while maintaining clear, thorough communication with employees at all levels. • Escalate more complex technical issues when needed and coordinate with internal support teams to ensure resolution. • Assist with workstation setup, device replacement, and other hands-on support activities across the local environment.
2026-10-29T00:00:00Z

IT Technician

Watchung, NJ
remote
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for an IT Technician to provide reliable front-line desktop support for end users in Watchung, New Jersey. This Long-term Contract opportunity is ideal for someone with hands-on Level 1 support experience who communicates clearly, resolves routine technical issues efficiently, and delivers strong in-person service. The role offers the chance to support daily IT operations while learning client-specific tools and processes through on-the-job training. Responsibilities: • Deliver first-line desktop and help desk support for hardware, software, and basic system issues affecting end users. • Respond to service requests and incidents by documenting, tracking, and updating tickets through resolution. • Troubleshoot Windows-based workstation problems, including login access, device setup, and common application errors. • Provide hands-on assistance to employees with workstation, peripheral, and connectivity-related concerns. • Support user account activities in Active Directory such as basic access updates and account-related assistance. • Escalate more complex technical problems when needed while maintaining clear communication with users and internal teams. • Assist with device deployment, workstation preparation, and general desktop maintenance as part of ongoing IT support operations.
2026-10-29T00:00:00Z

IT Support Specialist

New York, NY
onsite
Temporary to Hire
35 - 55 USD / Hourly
We are looking for a dependable IT Support Specialist to provide hands-on technology support for a legal environment in New York, New York. This contract opportunity with potential for a long-term role is ideal for someone who can serve as a primary technical resource, resolve day-to-day user issues, and help maintain secure, reliable systems across the firm. The position offers a blend of end-user support, operational troubleshooting, and participation in technology improvement efforts. Responsibilities: • Provide first-line and escalated technical assistance for employees, addressing issues involving workstations, peripherals, software platforms, and user access. • Diagnose and resolve problems related to hardware performance, cloud-based applications, file management, and basic connectivity across the office. • Act as a central point of contact for technology needs, ensuring support requests are handled promptly and communicated clearly to end users. • Help protect firm systems and information by following established cybersecurity, data privacy, and database security practices. • Support the upkeep of user accounts, permissions, and device configurations to maintain a secure and efficient technology environment. • Coordinate and contribute to IT projects, including system upgrades, application rollouts, and other technology initiatives that improve business operations. • Document recurring issues, solutions, and support procedures to strengthen service consistency and internal knowledge sharing.
2026-11-02T00:00:00Z

Senior IT Support Specialist

Mount Vernon, NY
onsite
Temporary to Hire
31.6635 - 36.663 USD / Hourly
We are looking for a Senior IT Support Specialist to provide hands-on technical support for end users and office technology in New York. This contract opportunity with permanent potential is ideal for someone who enjoys resolving complex support issues, maintaining reliable workstation performance, and assisting with a wide range of hardware, software, and connectivity needs. The role will support daily operations across desktops, mobile devices, collaboration tools, and core business applications while contributing to broader IT improvement efforts. Responsibilities: • Oversee incoming support requests, prioritize open incidents, and drive issues through to completion within expected service levels. • Set up, maintain, and troubleshoot desktops, laptops, monitors, mobile devices, and other end-user equipment to ensure dependable day-to-day performance. • Provide assistance with collaboration platforms, communication tools, and workplace technology used across the organization. • Diagnose and resolve problems affecting essential business applications and internal technology systems. • Contribute to device rollouts, workstation deployments, hardware refreshes, and other IT-led implementation projects. • Maintain accurate records for technology assets, equipment assignments, and support documentation. • Investigate network and connectivity problems involving local infrastructure, wireless access, and related hardware components. • Support the installation, replacement, and upgrade of network equipment and assist with cabling or physical connectivity tasks as needed. • Work with outside technology vendors to coordinate issue resolution, infrastructure support, and hardware-related project activity.
2026-10-27T00:00:00Z

Artificial Intelligence (AI) Specialist

Saddle Brook, NJ
onsite
Permanent / Full Time
130000 - 160000 USD / Yearly
Title: AI SpecialistReports To: Director, Information Technology – North AmericaExperience: 1–4 yearsEmployment Type: Full-time Position Summary The AI Specialist leads the organization’s practical adoption of AI solutions. Note: This is a business process automation and enablement role rather than a data science or AI engineering position. The primary focus is identifying where AI assistants, bots, and agents can eliminate manual workloads, deploying those solutions using low-code platforms, and establishing the training, governance, and strategic roadmap necessary to ensure safe and effective company-wide adoption. Key ResponsibilitiesAutomation with Bots & Agents<ul><li>Partner across departments to identify repetitive, rules-based, or document-heavy tasks suitable for AI or automation.</li><li>Build and maintain agents and bots using Copilot Studio, Power Automate, and similar low-code platforms.</li><li>Document every use case including business problem, process flow (before/after), data sources, functional owner, and measurable ROI.</li><li>Manage and prioritize the AI use-case backlog and report progress to IT leadership.</li></ul>Training & Change Management<ul><li>Develop and deliver tailored AI training for employees across skill levels (from basic prompting techniques to building simple low-code agents).</li><li>Create user resources, including quick-reference guides, prompt libraries, and recorded training sessions.</li><li>Establish and facilitate a network of departmental "AI Champions" to drive grassroots adoption.</li><li>Track utilization of licensed AI tools and advise leadership on licensing optimization.</li></ul>Strategy & Governance<ul><li>Draft and maintain an enterprise AI strategy and roadmap aligned with key business objectives.</li><li>Partner with leadership to author the organization's AI acceptable use policy, ensuring alignment with existing IT security, data classification, and vendor assessment standards.</li><li>Evaluate prospective AI vendors and tools for data privacy, security, cost efficiency, and technical fit.</li><li>Collaborate with the M365 Administrator on data readiness for Copilot (permissions, sensitivity labels, and access controls across SharePoint and Teams).</li></ul>
2026-10-23T00:00:00Z

Security Systems / IT Support Technician

Union, NJ
onsite
Temporary / Contract
21.375 - 24.75 USD / Hourly
We are looking for a Security Systems / IT Support Technician to provide on-site support for a university environment in Union, New Jersey. This Long-term Contract position focuses on maintaining electronic security and access control systems while also assisting with day-to-day technical support needs across campus. The ideal candidate brings strong communication skills, a service-oriented approach, and the ability to work effectively with students, faculty, and staff in a hands-on setting. Responsibilities: • Diagnose and resolve issues involving electronic security equipment and door access systems to help maintain a secure campus environment. • Provide front-line technical assistance for help desk requests, supporting end users with hardware, software, and access-related concerns. • Travel between university campus locations as needed to respond to service requests, perform troubleshooting, and coordinate issue resolution. • Communicate clearly with campus users and internal teams to gather details, explain solutions, and ensure timely follow-up on support needs. • Perform on-site support five days per week, delivering dependable technical assistance in a fast-paced academic setting. • Assist with system configuration, maintenance activities, and operational support related to security infrastructure and connected technologies.
2026-10-08T00:00:00Z

6 results for Telecommunications Specialist in Brooklyn, NY