<p>We are looking for a skilled Level 1 Support Technician to provide dependable technical assistance for client environments. This role is suited for someone who enjoys solving user issues, maintaining stable systems, and building positive client relationships through responsive service. The position also supports infrastructure upkeep, accurate documentation, and participation in an on-call rotation to address urgent matters outside standard business hours.</p><p><br></p><p>Responsibilities:</p><p>• Deliver front-line technical assistance for user systems, business applications, and everyday IT issues, working to restore service efficiently.</p><p>• Oversee the health of client technology environments by identifying issues early and helping maintain system reliability and uptime.</p><p>• Partner with internal team members to deploy and support new hardware, software, and other technology solutions for clients.</p><p>• Record troubleshooting steps, resolutions, and environment details to keep service documentation complete and current.</p><p>• Communicate with clients clearly and attentively, gather issue details, and provide clear progress updates throughout the support process.</p><p>• Participate in a rotating after-hours support schedule for one week each month to respond to urgent technical needs.</p><p>• Support administration and troubleshooting across Windows-based systems, Active Directory, and Microsoft 365 environments.</p><p>• Assist with basic network issue resolution and ticket management within a structured service desk workflow.</p>
<p>We are looking for a dependable PC Technician to support device operations for an organization in Manasquan, New Jersey. This is an ongoing contract position and is ideal for someone who enjoys hands-on technical work, organized asset tracking, and day-to-day user support in an office-based environment. The role focuses on Chromebook administration, equipment logistics, and basic hardware troubleshooting while helping maintain smooth technology distribution and account management.</p><p><br></p><p>Responsibilities:</p><p>• Manage user accounts and routine administrative tasks within the Google Admin environment.</p><p>• Prepare Chromebooks and related accessories for shipment to employees and process returned equipment accurately.</p><p>• Maintain current inventory and assignment records for issued devices using spreadsheets and tracking systems.</p><p>• Inspect incoming hardware to verify condition, update status records, and coordinate redeployment when appropriate.</p><p>• Provide hands-on support for Chromebook setup, configuration, and basic device troubleshooting.</p><p>• Assist with minor physical repairs on Chromebooks and peripherals, with training available as needed.</p><p>• Support general IT help desk activities related to end-user hardware and device readiness.</p><p>• Organize cables, accessories, and associated hardware to ensure equipment is complete and ready for distribution.</p>
<p>The EHR Integration & Data Extraction Specialist serves as the primary technical expert responsible for designing, building, and maintaining data pipelines that connect legacy and modern electronic health record (EHR) platforms—specifically MEDITECH Magic, Client/Server (CS), and Expanse—to downstream analytics, reporting, and enterprise systems. This role requires deep knowledge of EHR native data structures, integration interfaces, and extraction methodologies to deliver accurate, timely, and compliant healthcare data in support of clinical, operational, and regulatory objectives.</p><p><br></p><p><em>Key Responsibilities:</em></p><p><br></p><p>EHR Platform Integration</p><ul><li>Design and implement end-to-end integration solutions for MEDITECH Magic, CS, and Expanse platforms.</li><li>Configure and manage HL7 v2.x interfaces (ADT, ORM, ORU, MDM, DFT) using native interface engines and third-party middleware (e.g., Mirth Connect, Rhapsody, or Microsoft BizTalk).</li><li>Extract data directly from database applications, outputting as SQL backups while ensuring real-time synchronization to capture CRUD operations.</li><li>Build integrations leveraging FHIR R4 APIs, REST web services, and modern integration platforms.</li><li>Troubleshoot and resolve interface failures, data mismatches, and connectivity issues across system environments.</li><li><em>Nice to have:</em> Develop and maintain MEDITECH Magic BAR (Billing/Accounts Receivable), NPR (Non-Patient Reporting), and MAGIC-specific data extraction routines.</li></ul><p><br></p><p>Data Extraction & Transformation</p><ul><li>Extract discrete data, reports, and documents from both proprietary file systems and relational database layers (MS SQL Server).</li><li>Develop SQL queries, stored procedures, and ETL pipelines to pull structured data from enterprise healthcare data warehouses, including Data Repository (DR) and Expanse Data Repository (EDR).</li><li>Transform raw data into MS SQL Server backups capable of handling continuous CRUD operations.</li><li>Build and maintain data validation scripts and design routines to ensure dataset accuracy, completeness, and referential integrity.</li><li>Map proprietary healthcare codes to standard terminologies (ICD-10, SNOMED CT, LOINC, CPT, RxNorm).</li><li>Develop custom reports and extracts using built-in reporting tools (NPR, BAR Report Writer).</li><li><em>Nice to have:</em> Transform raw EHR data into standardized formats (HL7 FHIR, CDA, CSV, JSON, XML) for downstream consumption.</li></ul><p><br></p>