<p>We’re looking for a <strong>mid-level UX Copywriter</strong> who is an expert in the craft and thrives in hands-on, product-focused work. This role is responsible for creating <strong>clear, concise, and user-centered copy directly within design files</strong>, partnering closely with designers and cross-functional team members to bring content strategy to life.</p><p>This is a great opportunity for a UX writer who values <strong>clarity over marketing</strong>, enjoys working within complex product flows, and is comfortable collaborating in fast-paced, design-led environments.</p><p><br></p><p>What You’ll Do</p><p><strong>End-to-End UX Copywriting</strong></p><ul><li>Create all user-facing copy, including headlines, CTAs, button labels, helper text, and error states</li><li>Write directly within <strong>Figma files</strong>, collaborating closely with Designers and XM partners</li></ul><p><strong>Multi-Brand & Omnichannel Support</strong></p><ul><li>Adapt UX content across multiple brands and channels, including web experiences, care tools, and agent-facing platforms</li><li>Flex voice and tone appropriately while maintaining UX best practices</li></ul><p><strong>Systems Thinking</strong></p><ul><li>Ensure content is consistent, clear, and logical across the full end-to-end user journey</li><li>Proactively identify edge cases, content gaps, and opportunities to improve clarity</li></ul><p><strong>Stakeholder Collaboration & Feedback</strong></p><ul><li>Participate in content and design working sessions, asking thoughtful questions around business logic and user needs</li><li>Revise copy based on feedback from legal, strategy, business stakeholders, and leadership</li><li>Ensure all content meets business requirements, legal standards, and brand guidelines</li></ul><p><strong>Champion Brand Voice & UX Standards</strong></p><ul><li>Uphold brand voice, tone, and UX writing best practices across all deliverables</li><li>Balance consistency with flexibility across different brands and experiences</li></ul><p><br></p>