<p>We are looking for a skilled Marketing/Communications Manager to join our team in northern New Jersey. In this long-term contract role, you will play a key role in developing and executing effective marketing strategies that align with organizational goals. This position offers an exciting opportunity to leverage advanced AI tools and innovative techniques to enhance communication efforts and drive engagement.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute comprehensive marketing plans, including email campaigns, social media strategies, and editorial content.</p><p>• Create engaging and visually appealing materials using tools such as Canva and Photoshop.</p><p>• Utilize AI tools like ChatGPT, Claude, Luminol, and Copilot to optimize marketing communication and content creation.</p><p>• Coordinate multiple projects simultaneously, ensuring timely delivery and alignment with branding guidelines.</p><p>• Craft compelling copy for various platforms, including social media, email campaigns, and presentations.</p><p>• Manage and curate social media content to enhance audience engagement and brand visibility.</p><p>• Design impactful PowerPoint presentations to support marketing initiatives and stakeholder communication.</p><p>• Collaborate with cross-functional teams to align marketing strategies with organizational objectives.</p><p>• Analyze campaign performance metrics and generate reports to inform future marketing decisions.</p><p>• Maintain proficiency in Office 365 to support daily marketing operations.</p><p><br></p><p>02720-0013290771</p><p><br></p>
<p>A busy firm in the West Caldwell area is seeking a Collections Specialist to join their growing company. This Collections Specialist will manage accounts receivable processes by working closely with attorneys, clients, and finance staff to ensure timely payments and resolve outstanding debts. The ideal Collections Specialist will have prior experience out of the legal industry, professional services, or something close and have experience with a relevant system such as 3E, Aderant, etc. This Collections Specialist position requires strong communication, high attention to detail, and the ability to multitask. Other responsibilities of this Collections Specialist will include but not be limited to: </p><p><br></p><p>Collections Specialist Responsibilities:</p><ul><li>Collaborate with administrative leadership to address tasks and assignments effectively.</li><li>Assist clients with billing inquiries and provide clear explanations.</li><li>Support assigned partners with collections activities and strategies.</li><li>Follow up on overdue accounts to ensure timely resolution.</li><li>Prepare detailed reports for clients and partners related to accounts receivable.</li><li>Generate and distribute monthly reminder statements to clients.</li><li>Maintain organized and accurate accounts receivable records and files.</li><li>Coordinate with accounting staff to manage cash applications, resolve duplicate payments, and utilize funds held in trust.</li><li>Record all communications and updates in the document management system.</li></ul><p><br></p><p>This Collections Specialist role is paying between $75,000 and $95,000 annually depending on experience. If interested in this Collections Specialist position, apply today! </p>
<p>We are looking for a meticulous Payroll Specialist to oversee and manage the entire payroll process for a multi-state workforce. This Contract-to-Permanent position requires expertise in handling high-volume payroll operations and ensuring compliance with federal, state, and local regulations. The role is based in Plainview, New York.</p><p><br></p><p>Responsibilities:</p><p>• Process full-cycle payroll for employees across multiple states, ensuring accuracy and timeliness.</p><p>• Manage payroll for a workforce of over 500 employees, including reviewing and verifying timekeeping records.</p><p>• Ensure compliance with all relevant federal, state, and local payroll laws and regulations.</p><p>• Address and resolve payroll discrepancies or issues, working closely with HR and finance departments.</p><p>• Utilize Paychex or similar systems to process payroll and maintain accurate employee records.</p><p>• Prepare and submit payroll reports to management as required.</p><p>• Respond to employee inquiries about payroll, deductions, and other related concerns in a precise and timely manner.</p><p>• Stay up-to-date with changes in payroll laws and regulations to maintain compliance.</p><p>• Assist with year-end payroll activities, including tax filings and W-2 preparation.</p>
We are looking for an experienced Accounts Payable Specialist to join our team on a contract basis in New York, New York. This role is ideal for someone who excels in managing invoices, vendor communications, and payment processes. Join a dynamic organization in the entertainment industry and contribute to the seamless handling of financial operations.<br><br>Responsibilities:<br>• Oversee the accounts payable inbox and promptly address inquiries from vendors.<br>• Process invoices efficiently using a three-way matching system to ensure accuracy.<br>• Accurately code and approve invoices in accordance with company policies.<br>• Collaborate with the team to handle payment runs and ensure timely disbursements.<br>• Resolve any discrepancies in invoices or payments through thorough investigation and communication.<br>• Manage purchase orders and ensure proper alignment with financial documentation.<br>• Utilize Coupa software for invoice processing and approvals.<br>• Support other accounts payable tasks as needed to maintain smooth operations.
<p>We are looking for a dedicated Collections Specialist to join our team in Monmouth County, New Jersey. This Contract-to-permanent position focuses on managing accounts receivable, resolving billing discrepancies, and ensuring timely collection of outstanding balances. The ideal candidate will have strong attention to detail, excellent communication skills, and experience with financial systems.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve billing discrepancies to ensure accurate accounts receivable records.</p><p>• Manage collection processes to recover overdue payments efficiently and professionally.</p><p>• Communicate with customers via phone and email to address payment issues and inquiries.</p><p>• Utilize accounting software and CRM systems to track and update account statuses.</p><p>• Collaborate with internal teams to streamline claim administration and billing functions.</p><p>• Answer inbound calls related to accounts receivable and provide excellent customer service.</p><p>• Generate and analyze reports to monitor collection activities and identify trends.</p><p>• Maintain detailed and organized records of all collection efforts and communications.</p><p>• Assist in optimizing workflows related to financial services and claim processing.</p>
<p>We are looking for a dedicated Compensation & Benefits Specialist to join our team in New York, New York on a part-time basis. In this long-term contract position, you will play a vital role in managing and analyzing compensation and benefits programs to support employee well-being and organizational goals. Your expertise will contribute to ensuring compliance and optimizing benefit offerings.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and administer employee benefits programs, including health insurance, retirement plans, and leave policies.</p><p>• Analyze compensation structures to ensure market competitiveness and alignment with organizational objectives.</p><p>• Provide guidance on Family and Medical Leave Act (FMLA) applications and compliance.</p><p>• Collaborate with HR and management to address employee inquiries related to benefits and compensation.</p><p>• Conduct regular audits of benefits programs to ensure accuracy and compliance with regulations.</p><p>• Develop and deliver communications to employees regarding updates or changes in benefits offerings.</p><p>• Monitor trends in compensation and benefits to recommend improvements or adjustments.</p><p>• Prepare reports and presentations to communicate findings and recommendations to leadership.</p><p>• Assist with vendor management to ensure effective delivery of benefits services.</p><p>• Support the implementation of new benefits initiatives and enhancements.</p>
<p>Robert Half is seeking an Operations Specialist within Financial Services.</p><p>Does this sound like you?</p><p><br></p><ul><li>Buy-side experience preferred</li><li>Manage operational areas outsourced to State Street Alpha Outsourcing, including trade matching, settlement, and daily</li><li> cash/position reconciliation.</li><li>Oversee processing of subscriptions, redemptions, cashflows, and transition activity on all funds.</li><li>Instructed FX when necessary and handled on-boarding and off-boarding of managed accounts.</li><li>Manage corporate actions elections and notifications.</li><li>Provide traditional Middle Office Support to new business opportunities, including handling third party requests and market opening.</li><li>Create periodic custom client reports and handled adhoc duties.</li><li>Coordinate on-boarding and off-boarding of clients, liaising with Compliance, Sales, client service teams, investors, traders, custodians, and consultants.</li><li>Conduct regular service calls with various internal departments and external servicing partners on fund issues and initiatives.</li><li>Liaise between custodial banks, administrators, and fund investors to ensure quality client service.</li><li>Manage client contacts and coordinated annual compliance and tax documentation distributions and general ad hoc regulatory communications affecting fund clients.</li></ul><p><br></p>
<p>We are looking for an experienced Accounts Receivable Specialist in the Middlesex County, NJ area. In this role you will be responsible for accounts receivables, applying customer payments, monitoring aging reports, data entry, and assisting in month end close. If you have 2+ years of accounts receivable experience and are looking to grow your career, this might be the opportunity for you!</p><p><br></p><p>Responsibilities:</p><p>• Apply and reconcile customer payments in accounting systems to ensure proper allocation.</p><p>• Review aging reports regularly and follow up on overdue accounts to reduce outstanding balances.</p><p>• Maintain organized and up-to-date records of customer accounts, payment histories, and communications.</p><p>• Assist with month-end closing activities, including account reconciliations and financial reporting.</p>
We are looking for an experienced Human Resources Specialist to join our team in New York, New York. In this long-term contract position, you will play a vital role in providing support to employees and ensuring smooth operations within the People Team. This is an exciting opportunity to contribute to key HR processes, manage compliance, and provide exceptional service to employees across the organization.<br><br>Responsibilities:<br>• Address employee inquiries related to HR topics, providing timely and effective resolutions, and escalating complex issues to subject matter experts when necessary.<br>• Coordinate essential HR processes, including onboarding, benefits administration, annual performance reviews, and perks programs.<br>• Oversee the onboarding process for new hires, ensuring completion of required paperwork, I-9 compliance, and system setup.<br>• Administer HR policies and programs to maintain compliance with federal, state, and local labor laws.<br>• Partner with the People Team to support the execution of various projects by providing operational assistance.<br>• Maintain accurate and up-to-date employee data within HR systems, and generate ad-hoc reports for leadership as needed.<br>• Provide administrative support to the People Team, including employment verifications and drafting employment change letters.<br>• Collaborate with team members to ensure smooth workflows and effective communication within HR operations.<br>• Assist in monitoring and improving processes to enhance employee experience and maintain compliance standards.
<p>As an Administrative Services Coordinator, you will provide essential administrative support to a department or manager, ensuring smooth day-to-day operations. This role involves handling communications, managing documentation, and supporting internal processes.</p>
<p>Our client, a leading organization, is seeking a detail-oriented and knowledgeable <strong>Benefits Specialist</strong> to join their Human Resources team. In this role, you will play a critical part in designing, administering, and optimizing employee benefits programs to ensure compliance, competitiveness, and a superior employee experience.</p><p>If you're passionate about employee well-being, staying up-to-date with benefits trends, and offering innovative solutions, we encourage you to apply!</p><p><br></p><ul><li>Administer and manage employee benefits programs, including health, dental, vision, retirement plans, wellness programs, leave policies, and other offerings.</li><li>Act as the primary point of contact for benefits-related inquiries, providing prompt and comprehensive support to employees.</li><li>Conduct regular audits of benefits plans for compliance with federal, state, and local laws (e.g., ACA, ERISA, HIPAA, COBRA, FMLA).</li><li>Collaborate with third-party benefits administrators and vendors to ensure efficient plan operations, resolving any discrepancies or issues.</li><li>Research and present recommendations for new benefits plans or enhancements to existing ones to maintain competitive offerings.</li><li>Partner with HR leadership to develop and execute employee education initiatives around benefits programs and enrollment processes.</li><li>Support annual open enrollment processes, including system setup, communication strategies, and campaign execution.</li><li>Stay informed of market trends, legislative changes, and best practices in benefits administration to maintain compliance and competitiveness.</li><li>Assist in analyzing benefits usage and costs to drive data-informed recommendations for plan optimization.</li></ul><p><br></p>
<p>We are seeking a detail-oriented and organized Accounts Payable Specialist to join our finance team. The ideal candidate will be responsible for managing the full cycle of accounts payable, ensuring accurate and timely processing of invoices, expense reports, and vendor payments. This role requires strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Review, verify, and process invoices, purchase orders, and expense reports</li><li>Match invoices to purchase orders and receipts, ensuring accuracy and proper approvals</li><li>Prepare and process check runs, ACH, and wire payments</li><li>Reconcile vendor statements and resolve discrepancies in a timely manner</li><li>Maintain accurate and up-to-date vendor files and records</li><li>Assist with month-end closing, accruals, and reporting</li><li>Communicate with vendors and internal departments to resolve payment or billing issues</li><li>Ensure compliance with company policies and accounting procedures</li></ul><p><br></p>
<p>We are seeking a detail-oriented and organized Accounts Payable Specialist to join our finance team. The ideal candidate will be responsible for managing the full cycle of accounts payable, ensuring accurate and timely processing of invoices, expense reports, and vendor payments. This role requires strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Review, verify, and process invoices, purchase orders, and expense reports</li><li>Match invoices to purchase orders and receipts, ensuring accuracy and proper approvals</li><li>Prepare and process check runs, ACH, and wire payments</li><li>Reconcile vendor statements and resolve discrepancies in a timely manner</li><li>Maintain accurate and up-to-date vendor files and records</li><li>Assist with month-end closing, accruals, and reporting</li><li>Communicate with vendors and internal departments to resolve payment or billing issues</li><li>Ensure compliance with company policies and accounting procedures</li></ul><p><br></p>
<p><strong>Overview:</strong></p><p> We are seeking a motivated and detail-oriented Accounts Receivable Specialist to join our finance team. The ideal candidate will be responsible for managing customer accounts, processing payments, and ensuring timely collections to support healthy cash flow. This role requires strong communication skills, accuracy, and the ability to handle a high volume of transactions in a fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Generate and send customer invoices in a timely and accurate manner</li><li>Record customer payments (checks, ACH, credit card, wire) and apply to accounts</li><li>Monitor accounts receivable aging and follow up on overdue accounts</li><li>Communicate with customers to resolve billing discrepancies and collection issues</li><li>Maintain accurate and up-to-date customer records and files</li><li>Prepare and distribute AR reports to management as needed</li><li>Assist with month-end closing, reconciliations, and audits</li><li>Support the finance team with ad hoc projects and reporting</li></ul><p><br></p>
<p>Are you an organized, personable, and proactive individual looking to make a difference in patient care? We are seeking a <strong>Medical Front Desk Specialist</strong> to join our healthcare team and provide outstanding service to patients, staff, and providers.</p><p>As the first point of contact for patients, the role requires strong customer service skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. If you are bilingual and have a knack for creating smooth experiences for people, we want to hear from you!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Patient Check-In/Check-Out:</strong> Greet patients warmly upon arrival, maintain accurate registration details, and manage documentation for check-out procedures.</li><li><strong>Insurance Verification:</strong> Verify patient insurance benefits and handle all related inquiries for accurate processing.</li><li><strong>Appointment Scheduling:</strong> Coordinate patient scheduling, manage cancellations/rescheduling, and assist with appointment reminders.</li><li><strong>Receptionist Duties:</strong> Answer phones promptly, handle inquiries professionally, and triage calls as needed.</li><li><strong>Document Management:</strong> Fax, scan, and file medical records effectively while maintaining patient information confidentiality (Source: HIPAA standards).</li><li><strong>Copay Collection:</strong> Process patient payments and provide receipts for financial transactions accurately.</li><li><strong>Greeting Patients and Providers:</strong> Provide welcoming and attentive support to all visitors, ensuring a positive experience.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>High school diploma or equivalent required; additional education in healthcare or administration is a plus.</li><li>Previous experience in a medical front office or similar healthcare setting preferred.</li><li>Proficiency in using medical scheduling software and Microsoft Office (Word, Excel, and Outlook).</li><li>Bilingual (English and [Specify Second Language]), with strong communication and interpersonal skills.</li><li>Familiarity with insurance verification processes and billing procedures is highly desirable.</li><li>Ability to multitask and remain calm under pressure in a busy healthcare environment.</li></ul><p><br></p>
<p>A busy company in the Montville area is seeking an Accounts Receivable Specialist to join their growing organization. This Accounts Receivable Specialist will get the chance to join a dynamic team that works well with each other and offers career advancement. The ideal Accounts Receivable Specialist will come from a consumer product type company and have intermediate Excel skills including with pivot tables and vlookups. Responsibilities of this Accounts Receivable Specialist will include but not be limited to: </p><p><br></p><p>Accounts Receivable Specialist Responsibilities:</p><p>• Process and reconcile incoming payments, including checks, wire transfers, and credit card transactions.</p><p>• Create and distribute customer invoices with precision and timeliness.</p><p>• Monitor accounts for overdue payments, discrepancies, and irregularities.</p><p>• Investigate and resolve customer billing issues or disputes effectively.</p><p>• Maintain up-to-date and accurate customer account records in the accounting system.</p><p>• Generate aging reports and assist with month-end closing activities.</p><p>• Work collaboratively with Sales, Customer Service, and Accounting teams to address payment-related concerns.</p><p>• Support audits and ensure compliance with AR documentation requirements.</p><p>• Recommend and implement process improvements to enhance accounts receivable efficiency.</p><p><br></p><p>This Accounts Receivable Specialist role is paying between $65,000 and $75,000 annually depending on experience. If interested in this Accounts Receivable Specialist position, apply today! </p>
We are looking for a skilled Payroll Specialist to join our team on a contract basis in New York, New York. This role involves managing comprehensive payroll operations for U.S.-based employees, ensuring accuracy and compliance in all processes. The ideal candidate will have a strong background in payroll systems and a keen ability to address inquiries and resolve payroll-related matters effectively.<br><br>Responsibilities:<br>• Process bi-weekly payroll for U.S. employees, ensuring timely and accurate completion.<br>• Handle onboarding activities for new hires, including payroll setup and documentation.<br>• Calculate and process commission payouts, retroactive payments, and adjustments.<br>• Maintain and update payroll records and spreadsheets to ensure data integrity.<br>• Respond promptly to employee inquiries regarding payroll, benefits, and related issues.<br>• Ensure compliance with multi-state payroll regulations, including garnishments and tax filings.<br>• Collaborate with HR and finance teams to streamline payroll processes and resolve discrepancies.<br>• Utilize ADP Workforce Now and Workday systems to manage payroll operations efficiently.<br>• Prepare and review payroll reports to identify and address discrepancies.<br>• Stay informed about payroll laws and regulations to ensure compliance.
We are looking for a Pension Specialist to join our team in New York, New York, for a Contract to permanent position. In this role, you will focus on managing pension accounts, ensuring compliance with retirement plan provisions, and processing contributions with accuracy and attention to detail. This position is ideal for someone who thrives in a structured environment and has experience in employee benefits or pension plan administration.<br><br>Responsibilities:<br>• Accurately allocate retirement premium payments to member accounts and investigate discrepancies in employer contributions.<br>• Process new enrollment applications, compensation updates, rollovers, terminations, and provide historical payment information to employers.<br>• Conduct audits and analyses to ensure retirement plans meet eligibility and compliance standards.<br>• Adjust accounts to resolve past discrepancies and reconcile daily and monthly premium transmissions.<br>• Review unallocated employer payments and invoices to identify and address mismatches.<br>• Collaborate with the Legal & Compliance and Sales teams to onboard new employers and address compliance needs.<br>• Manage delinquent accounts and research lost participants, reallocating funds to suspense accounts as necessary.<br>• Assist in the preparation and distribution of monthly invoices and maintain communication with record keepers and vendors.<br>• Provide backup support for team members and handle other duties as assigned.
<p>We are looking for an experienced Payroll Specialist to join our team in Jersey City, New Jersey. In this role, you will play a key part in ensuring accurate payroll processing and providing support to employees regarding payroll systems and procedures. This is a Contract-to-continuing position, offering an excellent opportunity to grow within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Provide training and guidance to employees on payroll systems, including timesheet entry and accessing pay statements online.</p><p>• Perform data entry tasks using Excel and the organization's payroll software with a high degree of accuracy.</p><p>• Calculate and audit union-related payroll data in Excel as per instructions.</p><p>• Generate, download, and distribute payroll-related reports as required.</p><p>• Develop and run customized reports from the payroll system to meet organizational needs.</p><p>• Assist with the administration of employee benefits, including 401k and RRSP plans.</p><p>• Ensure compliance with payroll policies and procedures through regular auditing and review.</p><p>• Collaborate with team members to address payroll inquiries and resolve discrepancies.</p><p>• Support various accounting and benefit functions related to payroll.</p><p>• Perform additional payroll-related duties as assigned.</p>
<p>We are looking for an Operations Specialist to join our team in Wilton, Connecticut. This role involves supporting the parts department by ensuring the seamless movement of physical components to the workshop based on data inputs. As a Contract position, this opportunity offers the potential for long-term growth within a manufacturing environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate the retrieval and delivery of physical parts to the workshop based on provided data inputs.</p><p>• Ensure accurate and efficient numeric data entry related to spare parts.</p><p>• Maintain organized records of parts inventory and transactions.</p><p>• Collaborate with team members to streamline workflow within the parts department.</p><p>• Identify and resolve discrepancies in parts data or physical inventory.</p><p>• Uphold high standards for accuracy and timeliness in all tasks.</p><p>• Assist in optimizing processes for parts handling and data management.</p><p>• Perform regular checks to ensure all parts are accounted for and properly distributed</p>
We are looking for an Accounts Receivable Specialist to join our team in Wood Ridge, New Jersey. This position offers an excellent opportunity to manage critical financial processes, including billing, collections, and cash applications. As a Contract to permanent role, it provides the potential for long-term career growth within the organization.<br><br>Responsibilities:<br>• Process and manage accounts receivable transactions, ensuring accuracy and timely completion.<br>• Handle cash applications and oversee daily cash activity to maintain financial stability.<br>• Conduct commercial collections and follow up with clients to ensure timely payments.<br>• Prepare and distribute invoices, ensuring all billing functions are performed efficiently.<br>• Reconcile accounts and resolve discrepancies in a meticulous and timely manner.<br>• Collaborate with internal teams to streamline financial processes and improve workflow.<br>• Maintain accurate financial records and documentation for audits and reporting.<br>• Monitor aging reports and take proactive measures to minimize overdue accounts.<br>• Utilize Microsoft Excel and other tools to analyze financial data and prepare reports.
We are looking for a Digital Marketing Specialist to join our dynamic team in Princeton, New Jersey. This role is ideal for someone who thrives in a fast-paced environment and is eager to make a significant impact by driving innovative marketing strategies for eCommerce brands. If you have a passion for data-driven storytelling and a desire to shape the future of digital marketing, this position is perfect for you.<br><br>Responsibilities:<br>• Develop and execute effective digital marketing campaigns across multiple platforms, including Google Ads, Meta Ads, and Amazon Seller Central.<br>• Analyze performance metrics using tools like Google Analytics, Adobe Analytics, and Power BI to generate actionable insights.<br>• Create compelling reports and presentations to share data-driven findings with clients and internal teams.<br>• Lead team training sessions to ensure alignment with the latest marketing strategies and technological advancements.<br>• Mentor and guide team members to encourage growth and enhance paid media expertise.<br>• Collaborate with eCommerce clients to understand their goals and recommend tailored marketing strategies.<br>• Utilize advanced AI marketing tools like LXRInsights to optimize campaign performance.<br>• Stay ahead of industry trends, especially in AI and digital marketing, to maintain a competitive edge.<br>• Serve as a subject matter expert, providing strategic guidance to clients and internal teams.
We are looking for an experienced Accounts Payable Specialist to join our team in Orange, New Jersey. This role is fully on-site, Monday through Friday, and offers the potential for Contract to permanent employment for the right candidate. As an integral member of the finance department, you will ensure seamless management of invoices and payments while maintaining accuracy and compliance with organizational standards.<br><br>Responsibilities:<br>• Process invoices efficiently, ensuring accuracy and adherence to payment terms.<br>• Manage and execute timely bill payments for the district, maintaining compliance with financial policies.<br>• Maintain detailed records of accounts payable transactions using accounting software.<br>• Reconcile discrepancies in invoices and payment records by collaborating with vendors and internal teams.<br>• Utilize ERP systems to oversee accounts payable workflows and improve efficiency.<br>• Verify account coding to ensure proper allocation of expenses.<br>• Assist with audits by providing necessary documentation and supporting data.<br>• Monitor automated clearing house (ACH) transactions to ensure smooth payment processing.<br>• Analyze accounts payable reports for accuracy and provide insights to management.<br>• Support financial operations by contributing to accrual accounting and other accounting functions.
<p>We are looking for a detail-oriented Accounts Receivable Specialist to join our team in the Avenel, New Jersey area. In this role, you will play a vital part in managing customer accounts, ensuring accurate financial records, and supporting the company’s collection efforts. This position offers a collaborative work environment and the opportunity to contribute to the financial stability of our organization.</p><p><br></p><p>Responsibilities:</p><p>• Process customer credit applications, establish new accounts, and maintain accurate customer records, including updates for name or address changes.</p><p>• Review the accounts receivable aging report weekly to ensure all entries are accurate and complete.</p><p>• Collaborate with the team to manage collections, reconcile accounts, and address past-due balances effectively.</p><p>• Communicate with both internal and external customers regarding credit and collection matters to resolve issues promptly.</p><p>• Reconcile daily cash receipts, including checks, ACH transfers, wires, and credit card payments, to ensure all deposits are recorded accurately.</p><p>• Distribute monthly sales history reports to the sales team for review and tracking purposes.</p><p>• Calculate commission payments for international representatives and ensure timely distribution.</p><p>• Support annual financial audits by preparing necessary documentation and providing assistance as required.</p><p>• Perform additional duties as assigned to support the accounts receivable and financial operations.</p>
We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
