We are looking for a Call Center Specialist to join our team in White Plains, New York. In this role, you will provide excellent customer service while managing incoming calls and inquiries in a fast-paced environment. This is a Contract to permanent position, offering an opportunity for long-term growth within the organization.<br><br>Responsibilities:<br>• Respond to customer inquiries and resolve issues in a detail-oriented and timely manner.<br>• Handle a high volume of incoming calls while maintaining quality and efficiency.<br>• Document customer interactions and maintain accurate records in company systems.<br>• Provide information about company products and services to callers.<br>• Collaborate with team members to address complex customer concerns effectively.<br>• Follow established protocols and procedures to ensure customer satisfaction.<br>• Escalate unresolved issues to the appropriate department or supervisor when necessary.<br>• Contribute to team goals by meeting performance metrics and objectives.<br>• Stay updated on company policies, services, and product offerings to assist customers accurately.
We are looking for an experienced Customer Service Representative to join our team in Fairfield, New Jersey. This Contract to permanent position requires a dedicated and detail-oriented individual who excels in assisting customers, resolving inquiries, and handling transactions with precision and care. As a vital member of the team, you will play a key role in ensuring customer satisfaction while maintaining accurate records and managing operational tasks.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries, providing detailed information about products, services, and policies.<br>• Process purchases, exchanges, and returns efficiently while ensuring a seamless customer experience.<br>• Resolve customer issues by identifying solutions and maintaining a detail-oriented and empathetic approach.<br>• Accurately handle sales transactions, including database updates and payment processing.<br>• Maintain organized and detailed records to support business operations and customer needs.<br>• Answer inbound calls and address customer concerns with clarity and professionalism.<br>• Make outbound calls when necessary to follow up on customer inquiries or resolve pending issues.<br>• Collaborate with team members to improve processes and enhance the overall customer experience.<br>• Ensure compliance with company guidelines and procedures in all interactions.<br>• Stay up-to-date with product knowledge to provide accurate and helpful information to customers.
<p>Robert Half is seeking an experienced <strong>Contract Manager</strong> for a dynamic <strong>contract-to-hire opportunity</strong> in Princeton, NJ, offering a hybrid work schedule (3 days onsite, 2 days remote). The ideal candidate will bring expertise in <strong>contract lifecycle management</strong>, <strong>cross-functional collaboration</strong>, and <strong>rebate/discount programs</strong> while ensuring compliance and operational excellence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>1. Manage Contract Lifecycle:</strong></p><ul><li>Assist in the drafting, negotiation, execution, and management of payer, specialty pharmacy, and GPO agreements, including rebate, discount, and data-sharing contracts.</li><li>Ensure contracts comply with organizational requirements and regulatory guidelines.</li></ul><p><strong>2. Execute Contract Operations:</strong></p><ul><li>Supervise the setup, validation, and implementation of contract terms in relevant systems.</li><li>Monitor contract performance to ensure adherence to agreed-upon terms.</li></ul><p><strong>3. Validate and Process Rebates:</strong></p><ul><li>Collaborate with Rebate Operations and Finance teams to ensure accurate rebate calculations and timely payments.</li><li>Address discrepancies and ensure compliance with rebate terms.</li></ul><p><strong>4. Foster Cross-Functional Partnerships:</strong></p><ul><li>Build strong working relationships with Legal, Finance, Pricing, Market Access, Trade, and Compliance teams to ensure effective contract alignment and execution.</li><li>Act as a key point of contact to resolve contract-related issues collaboratively.</li></ul><p><strong>5. Manage Contract Systems:</strong></p><ul><li>Utilize and maintain contract management and rebate tools (e.g., Model N, Revitas, Vistex, iContracts) to track contract performance, validation, and intake processes.</li></ul><p><br></p>
<p>We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in Central, New Jersey. As a Quality Assurance Analyst, you will play a crucial role in ensuring the integrity and quality of our systems and processes. This position involves leading quality assurance initiatives, designing and executing test cases, developing automated test scripts, and validating data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Lead quality assurance initiatives for Property & Casualty insurance projects, ensuring compliance with quality standards.</p><p>• Team up with cross-functional groups, including developers, business analysts, and product owners, to establish testing strategies.</p><p>• Design, document, and execute extensive test cases derived from business requirements and technical specifications.</p><p>• Keep detailed records of test cases, test outcomes, and defect tracking.</p><p>• Conduct hands-on tests, including functional, regression, integration, and user acceptance testing.</p><p>• Develop and maintain automated test scripts to enhance testing efficiency and coverage.</p><p>• Leverage coding skills to customize and enhance testing frameworks as necessary.</p><p>• Write and execute SQL queries to validate data integrity and accuracy.</p><p>• Analyze and troubleshoot data discrepancies between systems.</p>
<p>As part of the Global Learning Operations team, the Learning Administration Specialist plays a crucial role in supporting corporate, local and business learning teams by handling administrative learning tasks, providing exceptional customer service to ensure a positive learning experience, and ensuring compliance with company policies and regulations.</p><p><br></p><p><br></p><p>• Maintain and update the global Learning Management System (LMS) with course information and participant and trainer information</p><p>• Serve as the primary point of contact for participants and stakeholders regarding training-related inquiries</p><p>• Coordinate with internal and external stakeholders to ensure timely and effective communication regarding training programs</p><p>• Maintain accurate records of participant enrollments, completions, and certifications</p><p>• Track and report on training participation and completion rates</p><p>• Provide participants and trainers with necessary information and materials before and after training sessions</p><p>• Manage logistics for in-person and virtual training events, and/or coordinate with local facility management </p><p>• Generate reports on training metrics and outcomes for management review and operational excellence </p><p>• Ensure that training administration comply with company policies and regulatory requirements</p><p>• Support projects and continuous process and system improvement initiatives </p><p><br></p><p><br></p><p><br></p>
<p>We are looking for a skilled Help Desk Manager to oversee and improve service desk operations within our organization. This role requires strong leadership abilities, technical expertise, and a proactive approach to ensuring efficient support for users. Based in northern Fairfield County, Connecticut, you will play a key role in managing the team and enhancing IT service delivery.</p><p><br></p><p>Responsibilities:</p><p>• Supervise the daily operations of the service desk, ensuring timely resolution of support tickets and customer satisfaction.</p><p>• Manage and maintain Active Directory, including user accounts, permissions, and group policies.</p><p>• Develop and implement strategies to improve service desk processes and performance.</p><p>• Monitor and analyze service desk metrics to identify trends and areas for improvement.</p><p>• Lead and mentor the service desk team, providing guidance and fostering a collaborative work environment.</p><p>• Coordinate deskside support activities to address hardware and software issues.</p><p>• Ensure compliance with IT service management (ITSM) standards and practices.</p><p>• Collaborate with other departments to align IT support with organizational goals.</p><p>• Handle escalated technical issues and provide expert guidance for resolution.</p><p>• Maintain documentation of procedures, policies, and troubleshooting steps for the service desk.</p>
<p>The salary for this position is 100,000 - 110,000. The benefits include paid time off, health insurance and holidays.</p><p><br></p><p>A growing CPA firm in the Edison area is seeking a Senior Tax Accountant with experience in high net worth and partnership tax in a quality CPA firm. This position offers an opportunity to work at home or several days a week in the office. The successful candidate should be able to commute to Edison several times a month. Responsibilities include extensive high net worth, corporate, and partnership tax preparation and planning on a national level. The ability to prepare financial statements is also required. Experience in a local to midsize CPA firm is also preferred. The firm also offers an excellent compensation and benefits package. To be considered please send your resume as a Word attachment. Or call Rich Singer, CPA at 848-202-7970 to discuss this excellent opportunity.</p>
<p>We are in search of an IT Auditor to join our team in Central, New Jersey. This role primarily involves evaluating IT controls, identifying potential risks, and providing recommendations to enhance IT governance adhering to industry regulations and best practices. You will be working in the insurance industry and your responsibilities will include:</p><p><br></p><p>• Evaluating cybersecurity protocols, data protection measures, and incident management procedures to ensure they are aligned with insurance data privacy requirements and industry standards.</p><p>• Planning, developing, and executing IT audit programs with a focus on system controls, data integrity, and IT governance within the insurance industry.</p><p>• Identifying and evaluating risks associated with IT systems, data management, and cybersecurity within insurance operations, and recommending enhancements to internal controls.</p><p>• Ensuring that IT systems and processes are in compliance with regulatory standards applicable to the insurance industry including Sarbanes-Oxley (SOX), GDPR, HIPAA, NAIC Model Laws, and state-specific regulations.</p><p>• Documenting audit findings, preparing comprehensive audit reports, and presenting findings and recommendations to senior management and relevant stakeholders.</p><p>• Collaborating with IT, security, and business departments to understand system processes and ensure audit recommendations are effectively implemented.</p><p>• Conducting IT audits related to third-party vendors and service providers to ensure compliance with internal policies and regulatory requirements, especially around data security and system integration.</p><p>• Staying abreast with emerging technologies, trends, and regulatory changes in the insurance and IT audit landscape, and proactively recommending process improvements and innovations to strengthen the company’s IT audit function.</p>
We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our Microsoft 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for managing network configurations, enhancing email security, and supporting hardware installations.<br><br>Responsibilities:<br><br>• Manage the delivery of Level 2/3 helpdesk support for Windows, macOS, and mobile devices to ensure timely resolution of issues.<br>• Administer and configure Exchange Online, SharePoint, Teams, and security policies within Microsoft 365.<br>• Oversee network settings including DNS, DHCP, VLANs, VPNs, and firewall configurations.<br>• Implement and manage email security measures such as SPF, DKIM, and DMARC for reliable email delivery.<br>• Utilize Microsoft Intune for device provisioning and policy enforcement.<br>• Troubleshoot hardware and software issues involving PCs, laptops, printers, and software installations.<br>• Foster client relationships by providing detail oriented, friendly support and training.<br>• Maintain detailed service tickets and IT documentation using ITSM tools.<br>• Assist with IT projects, including hardware installations, network setups, software migrations, and cloud deployments.<br>• Proactively identify and resolve potential IT problems before they escalate.
We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical support to ensure smooth operations and assist users with their IT needs. This is a great opportunity to work in a collaborative environment while gaining hands-on experience with diverse technologies.<br><br>Responsibilities:<br>• Diagnose and troubleshoot hardware, software, and network-related issues to ensure prompt resolution.<br>• Escalate complex technical problems to higher-level support teams or system administrators when necessary.<br>• Configure and set up workstations, printers, and mobile devices for end-users.<br>• Manage user accounts, permissions, and access using tools such as Active Directory and Microsoft 365.<br>• Maintain detailed documentation of issues, solutions, and updates within the ticketing system.<br>• Assist with the inventory management of IT equipment and participate in system updates and rollouts.<br>• Provide exceptional customer service and communicate effectively with users to address their technical concerns.
We are looking for a highly experienced Senior Python Developer to design, develop, and maintain robust backend systems. This role requires expertise in Python programming, cloud services, and microservice architectures to deliver scalable and efficient solutions. Based in Princeton, New Jersey, this position involves collaborating with cross-functional teams to build innovative applications and systems.<br><br>Responsibilities:<br>• Lead the design and development of backend systems and applications using Python, ensuring scalability and performance.<br>• Create and maintain APIs, including REST and WebSocket, utilizing tools such as FastAPI, PostgreSQL, SQLAlchemy, and Alembic.<br>• Oversee database schema design, migrations, and integration across multiple services.<br>• Collaborate with frontend teams to develop web applications using Angular 15.0 and higher.<br>• Architect and deploy solutions within Azure environments, including Azure Functions, Web Apps, IoT Hubs, Event Hubs, and Service Bus.<br>• Build and manage microservices with Docker and Kubernetes to ensure efficient containerization and orchestration.<br>• Develop and scale messaging systems using Kafka or Redis for real-time data streaming and processing.<br>• Implement Test-Driven Development practices to deliver maintainable, high-quality code.<br>• Work closely with DevOps, QA, Product Management, and UI/UX teams to align development efforts with business goals.
We are looking for a motivated and detail-oriented Collections Specialist to join our team in White Plains, New York. In this Contract to permanent position, you will play a vital role in managing receivables and ensuring timely payments from clients. This role requires excellent communication skills and the ability to handle a high volume of tasks while maintaining accuracy and professionalism.<br><br>Responsibilities:<br>• Review and approve next-day delivery orders by adhering to company policies and assigned credit terms.<br>• Conduct high-volume collection calls to secure payments and promptly resolve any client issues.<br>• Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork.<br>• Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions.<br>• Adapt to different roles within the department to provide support and coverage during staff absences.<br>• Post daily payments to the Cash Easy System as required.<br>• Process daily transactions and assist customers with inquiries and weekly account updates.<br>• Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution.<br>• Ensure superior customer service by addressing client concerns effectively and professionally.<br>• Collaborate with the credit team to approve credit lines and manage balances efficiently.
<p>80,000 - 85,000</p><p><br></p><p>Benefits:</p><ul><li>paid time off</li><li>health insurance</li></ul><p><br></p><p>Key Responsibilities:</p><ul><li>Oversee daily office operations, ensuring a well-organized and efficient work environment</li><li>Manage accounts payable/receivable, payroll, and expense tracking using QuickBooks</li><li>Support budgeting and financial reporting processes</li><li>Coordinate meetings, travel arrangements, and internal communications</li><li>Maintain office inventory and vendor relationships</li><li>Assist with onboarding new employees and maintaining HR records</li><li>Serve as a point of contact for internal staff and external clients</li></ul><p><br></p>
<ul><li><strong>Position: Event Planner (Contract)</strong></li><li><strong>Location: 383 MADISON AVE, NEW YORK, New York, NEW YORK, 10179-0001, United States</strong></li><li><strong>Type: ONSITE (100%)</strong></li><li><strong>Hourly Pay: $30-$34 per hour </strong></li><li><strong>Experience Required: 6+ years of previous hospitality and/or event management experience</strong></li></ul><p> </p><p><strong>Job Description: </strong></p><ul><li>Ability to plan events that can range from 10 to 500 people with various degrees of complexity. </li><li>Monitor/manage the project including creation of project plans and budgets prepare manage reconcile. </li><li>Ability to lead team working on an event and direct many facets at one time. </li><li>Collaborate and interact effectively with Firms senior management middle management and customers. </li><li>Provide strategic input and recommendations to business group on event development. </li><li>Maintain partnering relationships with internal business partners such as Food Services Conference - Services Audio Visual Security and Facilities. </li><li>Manage all aspects of events including but not limited to: internal consulting concept proposal development site selection via RFP process vendor negotiation contract administration including controlling risks associated with attrition and cancellation hotel management air/ground travel total logistics coordination menus setup decor audio visual creative writing for invitation input on graphic design and website development printing registration management coordination of speakers giveaways entertainment activities and travel staff. </li></ul><p> </p><p><strong>Role and Responsibilities: </strong></p><ul><li>Manage reception desk essential functions, greeting and directing clients, answering telephone calls, promptly returning emails, etc.</li><li>Submit facilities requests as directed by Planner; walk and inspect conference room setups</li><li>Support Event Managers with high level meetings; and stretch assignments as needed</li><li>Build working relationships with fellow colleagues, porters, audio visual and catering teams</li><li>Manage space issues, escalate unresolved issues to the Lead Planner</li><li>Adhere to standards of operations established for Conference Center</li><li>Join planner on pre and post con calls, aiding data entry</li><li>Check rooms making sure catering, audio visual and room sets match BEO</li></ul>
<p>We are looking for an organized and detail-oriented Office Manager with a background in the construction industry to join our client's team in Queens, New York. The ideal candidate will have experience in managing accounting and administrative tasks within a construction company environment and be proficient in QuickBooks and other accounting software. This role requires excellent organizational skills, the ability to prioritize effectively, and a commitment to maintaining accuracy in all tasks.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage daily bookkeeping activities, including accounts payable, accounts receivable, and bank reconciliations.</p><p>• Utilize QuickBooks and other accounting tools to maintain accurate financial records and generate reports.</p><p>• Handle AIA billing and documentation processes efficiently and in compliance with industry standards.</p><p>• Oversee office administrative tasks, ensuring smooth operations and timely completion of duties.</p><p>• Prepare and process invoices, purchase orders, and other financial documents.</p><p>• Monitor and manage deadlines for financial reporting and billing cycles.</p><p>• Collaborate with team members to address discrepancies and resolve issues promptly.</p><p>• Maintain confidentiality and integrity when handling sensitive financial information.</p><p>• Provide support with payroll processing and related administrative tasks.</p><p>• Ensure compliance with all company policies and procedures related to financial management.</p><p><br></p><p>If this person is you, please apply directly to victoria.iacoviello@roberthalf</p>
<p>We are looking for an experienced Office Manager to oversee Bookkeeping/payroll in the Red Bank, New Jersey area. This role requires a detail-oriented individual who can efficiently handle bookkeeping, payroll, and oversight of administrative team. The ideal candidate will bring strong organizational skills and a proactive approach to supporting the company’s daily operations.</p><p><br></p><p>If you are already in contact with a Robert Half Recruiter, send them the reference # of this posting to apply. If you are not in contact with a Robert Half recruiter, please call Therese Grana at 609-252-9393.</p><p>***ONLY LOCAL applicants will be considered </p><p>*This is an onsite position ** </p><p><br></p><p>Responsibilities:</p><p>• Record invoices from internal systems into QuickBooks with precision.</p><p>• Process vendor invoices, credit card charges, and incoming payments in both QuickBooks and company software.</p><p>• Maintain accurate and up-to-date insurance records, including annual renewals for general liability, disability, workers' compensation, and auto policies.</p><p>• Apply credits in QuickBooks for specific client invoices, ensuring accurate financial tracking.</p><p>• Issue checks and manage payroll reporting in a timely manner.</p><p>• Create and set up new jobs and client accounts in QuickBooks efficiently.</p><p>• Prepare and submit necessary paperwork for contract renewals, maintaining a schedule for timely submissions.</p><p>• Monitor deadlines and ensure all administrative tasks are completed accurately and on schedule.</p>
<p>As Office Manager, you will be responsible for ensuring smooth day-to-day operations, supervising administrative support staff, and maintaining an organized and professional workplace. You’ll be the go-to person for coordinating office logistics, improving workflows, and ensuring the team has the resources and structure needed to succeed. </p><p><br></p><p>The office manager will need to have prior experience as a paralegal/legal assistant and should feel comfortable jumping in and covering for paralegals when they are out of office. </p><p><br></p><p><br></p><p>• This position is based in New York City and will manage the Northeast Region Offices (Connecticut, Massachusetts, New Jersey, New York, and Philadelphia)</p><p>• Reports directly to and supports Senior Director of Administrative & Legal Services, Northeast Regional Managing Partner, and Office Managing Partners</p><p>• Oversees support staff located in the Northeast Regional Offices</p><p>• Oversees and assists with day-to-day operations in Northeast Regional Offices</p><p>• Assists with implementing new policies and procedures in the Northeast Regional Offices</p><p>• Assists with onboarding of all team members in the Northeast Regional Offices</p><p>• Assists with hiring of support staff for the Northeast Regional Offices</p><p>• Assists with training of support staff for the Northeast Regional Offices</p><p>• Assists with coverage of assignments as needed by the legal teams, which includes but is not limited to the filing of legal documents with the courts or formatting documents to send out</p><p>• Attends meetings regularly with Senior Director of Administrative & Legal Services and Northeast Regional Office Managing Partners</p><p>• Plans and coordinates events for Northeast Regional Offices</p><p>• Assists with facility management for the Northeast Regional Offices</p><p>• Assists with office moves for the Northeast Regional Offices</p><p><br></p>
We are looking for an experienced and organized Office Manager to join our team in New York, New York. This is a long-term contract position offering an opportunity to oversee daily office operations and ensure an efficient and welcoming work environment. The ideal candidate will have a proactive approach and a strong ability to manage multiple responsibilities effectively.<br><br>Responsibilities:<br>• Oversee the management of office supplies, inventory, and vendor relationships, ensuring timely procurement and replenishment.<br>• Maintain coffee and snack stations to create a welcoming and consistent environment for team members.<br>• Coordinate logistics for meetings, including preparing rooms, agendas, materials, and documenting key notes.<br>• Facilitate onboarding processes for new employees by preparing materials, requesting system access, and ensuring a smooth integration.<br>• Process invoices, expense reports, and assist with financial entries in collaboration with the finance department.<br>• Organize company events and team-building activities to enhance employee engagement.<br>• Ensure the office remains clean, safe, and properly maintained, addressing facility needs as required.<br>• Handle sensitive and confidential information with utmost discretion and professionalism.<br>• Provide administrative support to executive teams and other departments, including scheduling meetings and managing calendars.<br>• Manage travel arrangements and coordinate itineraries for staff when needed.
We are looking for an experienced Office Manager to oversee administrative operations and ensure the smooth functioning of office processes. This long-term contract position is based in Bridgewater, New Jersey, and involves managing employee benefits, payroll, compliance, and HR functions, as well as supporting leadership with board meeting preparations and public notices. The ideal candidate will have strong organizational and communication skills, coupled with a thorough understanding of HR regulations and administrative protocols.<br><br>Responsibilities:<br>• Manage the day-to-day operations of the administrative office, ensuring efficiency across all functions.<br>• Oversee employee benefits administration, including health insurance, pension plans, disability coverage, and tracking time off.<br>• Facilitate new employee orientations and periodically update employee manuals to reflect current policies.<br>• Process payroll accurately, including attendance tracking, tax payments, quarterly reporting, and compliance with state regulations.<br>• Handle workers’ compensation claims, accident reporting, and the maintenance of confidential personnel and medical files.<br>• Prepare materials for Board of Commissioners meetings, including agendas, minutes, and other required documentation.<br>• Coordinate employee trainings and arrange mandatory physicals.<br>• Ensure compliance with HR-related laws and regulations, maintaining accurate and organized records.<br>• Prepare bid packages and public notices in accordance with organizational procedures.<br>• Provide additional support services to the administrative office as needed, ensuring seamless operations.
