<p>We are looking for a dedicated Customer Service Representative to join our team in Norwalk, Connecticut. This is a long-term contract position, offering an excellent opportunity to enhance your customer service skills while contributing to a dynamic team environment. The ideal candidate will be responsible for handling customer inquiries, managing orders, and providing exceptional support to ensure client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming customer inquiries and provide accurate information regarding products and services.</p><p>• Process and manage customer orders efficiently, ensuring all details are accurately recorded.</p><p>• Handle both inbound and outbound calls to address customer needs and resolve issues effectively.</p><p>• Collaborate with internal teams to ensure timely delivery of customer orders and resolve any logistical challenges.</p><p>• Maintain detailed records of customer interactions, transactions, and feedback for future reference.</p><p>• Provide solutions to customer concerns, demonstrating professionalism and empathy.</p><p>• Continuously stay informed about company products and services to offer up-to-date information to clients.</p><p>• Assist with administrative tasks related to customer support and order management.</p><p>• Identify areas for process improvement to enhance customer satisfaction.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p>
<p><strong>Job Title:</strong> Senior Customer Service Specialist</p><p><strong>Location:</strong> Meriden, CT (Onsite – local candidates only)</p><p><strong>Employment Type:</strong> Full-Time, Permanent</p><p><strong>Salary:</strong> Up to $70,000 annually</p><p><br></p><p>Our client has partnered exclusively with Robert Half in search of a Senior Customer Service Specialist with manufacturing industry experience to join a growing team local to Meriden, CT. This is a full-time, onsite role supporting customer accounts from order placement through fulfillment. The ideal candidate brings strong tenure, attention to detail, and confidence working with pricing, orders, and customer communication in a fast-paced manufacturing environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for assigned customer accounts</li><li>Process and track customer orders from entry through delivery</li><li>Manage pricing, quotes, and order adjustments accurately and efficiently</li><li>Coordinate with internal teams (production, planning, logistics, sales) to ensure timely fulfillment</li><li>Monitor order status and proactively communicate updates, delays, or changes to customers</li><li>Maintain accurate records within ERP/order management systems</li><li>Support account management tasks and build long-term customer relationships</li><li>Resolve customer issues professionally and efficiently</li></ul><p><strong>Qualifications:</strong></p><ul><li><strong>5+ years of steady experience</strong> in a customer service or order management role</li><li>Prior experience in a <strong>manufacturing environment required</strong></li><li>Proven experience with pricing and order processing</li><li>Strong customer communication and relationship management skills</li><li>High attention to detail and ability to manage multiple priorities</li><li>Comfortable working onsite in a fast-paced, team-oriented setting</li><li>Proficiency with ERP systems and Microsoft Office (Excel preferred)</li></ul><p><br></p><p>Interested and qualified candidates should apply by emailing their resume to:</p><p><strong>daniele.zavarella@roberthalf com</strong></p>
<p>Customer Service / Procurement Specialist</p><p>Our global manufacturing client is seeking a proactive Customer Service / Procurement Specialist to manage customer accounts and sales order processing. This is a growth-focused role with potential advancement to a supervisory position.</p><p>Key Responsibilities:</p><ul><li>Assemble and ship sample packages, ensuring prompt delivery and follow-up.</li><li>Support the sales team with RFQs and pricing </li><li>Enter and acknowledge sales orders accurately and efficiently.</li><li>Maintain direct relationships with assigned customer accounts.</li><li>Prepare customer status reports, quotations, and follow-up communications.</li><li>Process sales invoices and shipping documents.</li><li>Complete special projects as assigned and provide administrative support </li><li>Assist in packing and shipping finished orders with required paperwork.</li></ul><p> </p><p>Requirements:</p><ul><li>2+ years’ experience in manufacturing, supply chain, customer service, or account management.</li><li>Detail-oriented with strong organizational and communication skills.</li><li>Comfortable with order entry systems and standard office software.</li><li>Professionalism and the ability to manage multiple tasks and priorities.</li></ul><p> </p><p>This is a fantastic opportunity to join a global, multi-location company with excellent benefits and professional development.</p><p>Apply today or send your resume to Kelsey.Ryan@roberthalf(.com) </p>
<p><strong>Customer Account Specialist </strong></p><p>Are you detail-oriented, adaptable, and eager to contribute to a dynamic, global team? Join a leading global wholesaler of commodities in central CT with exciting growth opportunities in a Customer Account Specialist role. </p><p><br></p><p>Position Overview:</p><p>This role is pivotal to ensuring the accurate and timely fulfillment of customer orders by coordinating logistics, maintaining documentation, and nurturing strong customer relationships. You’ll collaborate with sales teams, logistics, and customers to deliver exceptional service and efficient order processing.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate with sales and product teams for order accuracy</li><li>Proactively communicate with salespeople and customers regarding order status and delivery concerns.</li><li>Partner with warehouses, carriers, and logistics teams to ensure on-time product delivery.</li><li>Maintain thorough electronic documentation for orders and shipments in ERP software</li><li>Build strong customer relationships</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li><strong>Education/Experience:</strong> 2+ years of relevant experience.</li><li><strong>Skills:</strong> Proficient with MS Suite; solution-driven mindset.</li><li><strong>Personality Traits:</strong> Quick learner, adaptable, detail-oriented, organized, eager, and enthusiastic.</li></ul><p><strong> </strong></p><p><strong>Why Join Us?</strong></p><ul><li>Work in a collaborative team environment with opportunities for growth.</li><li>Be a part of a global leader with an awesome culture and top notch benefits</li></ul><p><br></p><p><strong>To be considered, Apply today or email your resume to Kelsey.Ryan@roberthalf(.com)</strong></p>
We are seeking a detail-oriented Purchasing Agent to join our team in Stratford, Connecticut. This Contract to permanent position requires a proactive individual who excels in vendor management, purchasing processes, and customer service. The ideal candidate will play a key role in ensuring timely procurement of parts, maintaining strong relationships with vendors, and delivering exceptional service to both internal and external stakeholders.<br><br>Responsibilities:<br>• Prepare accurate quotes based on technician requests and ensure they are sent to clients within one business day.<br>• Evaluate vendor quotes to secure optimal pricing and quality for clients.<br>• Manage the procurement process by ordering necessary parts in advance to meet scheduled job timelines.<br>• Monitor and track purchase orders, ensuring parts arrive as planned and updating technicians accordingly.<br>• Collaborate with technicians to confirm part requirements and approve vendor-recommended replacements.<br>• Review technician follow-up recommendations and coordinate with internal teams to create new work orders.<br>• Support warehouse operations by verifying inventory for jobs scheduled at least one week ahead.<br>• Maintain market awareness by researching new suppliers and assessing competitor activities to enhance client satisfaction.<br>• Respond promptly to client inquiries and provide regular updates to the client relationship manager.<br>• Address service-related issues by involving technical advisors and resolving client concerns in a detail-oriented manner.
<p>We are looking for a motivated Dispatching/Billing Specialist to join our client's team! In this role, you will oversee logistics operations, coordinate dispatching activities, and support sales functions in a dynamic environment. This position is Contract-to-permanent, offering an excellent opportunity for candidates seeking career growth in a growing organization.</p><p><br></p><p>The role does require you to work 7 am - 7 pm Thurs-Saturday or 4 pm - 4 am Wed - Sat.</p><p><br></p><p>Responsibilities:</p><p>• Organize and oversee vehicle activities, including scheduling and monitoring operations.</p><p>• Coordinate with vendors and third-party providers to ensure timely delivery of goods.</p><p>• Maintain accurate records of arrivals, departures, and deliveries.</p><p>• Prepare detailed reports regarding operational performance, maintenance needs, and safety compliance.</p><p>• Assist with administrative tasks such as billing and timecard management.</p>
<p>Our client is seeking a driven and results-oriented Inside Sales Representative to join their growing team. This is an excellent opportunity for a motivated sales professional who thrives in a fast-paced environment and enjoys building strong customer relationships.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Proactively identify and qualify new sales opportunities through outbound calls, emails, and lead follow-up</li><li>Develop and maintain long-lasting relationships with new and existing customers</li><li>Conduct product demonstrations and educate prospects on solutions that meet their needs</li><li>Collaborate closely with outside sales, sales support, and other internal teams to ensure customer satisfaction</li><li>Meet or exceed monthly and quarterly sales targets</li><li>Maintain accurate records of customer activities and pipeline updates in the CRM system</li><li>Continuously learn about evolving products, services, and industry trends to effectively communicate value to customers</li></ul><p><strong>Qualifications:</strong></p><ul><li>1+ years of experience in inside sales, telesales, or a related customer-focused role</li><li>Excellent verbal and written communication skills</li><li>Strong ability to build rapport and influence decision-makers</li><li>Self-starter with proven track record of meeting or exceeding sales goals</li><li>Willingness to learn, grow, and adapt in a dynamic environment</li><li>Proficiency with CRM software and Microsoft Office suite is preferred</li></ul><p><br></p>
<p><strong>Billing & Collections Specialist</strong></p><p><strong>Hybrid | Norwalk, CT</strong></p><p> <strong>$65,000–$70,000 base salary</strong></p><p><strong>About the Opportunity</strong></p><p>We’re partnering with a <strong>growing, well-established manufacturing and distribution organization</strong> that’s in an active phase of expansion through <strong>recent acquisitions and organic growth</strong>. As the company continues to scale, they’re expanding their Norwalk-based accounting team and adding a <strong>Billing & Collections Specialist</strong> to support increased transaction volume and a more complex customer base.</p><p>This is a great opportunity for someone who enjoys being close to the business, working cross-functionally, and playing a key role in strengthening cash flow and billing operations during a period of growth.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Prepare and issue customer invoices accurately and on time</li><li>Manage collections activities, including following up on past-due balances and resolving discrepancies</li><li>Research and resolve billing issues, short pays, chargebacks, and customer inquiries</li><li>Maintain accurate AR records and customer account information</li><li>Partner closely with sales, customer service, and operations teams to ensure billing accuracy</li><li>Assist with cash application and account reconciliations</li><li>Support month-end close activities related to billing and accounts receivable</li><li>Help improve billing and collections processes as the company continues to scale</li></ul><p><br></p><p><br></p>
We are looking for an experienced Receptionist to join our team on a contract basis in Stamford, Connecticut. In this role, you will serve as the first point of contact for visitors and employees, ensuring a welcoming and organized office environment. Your responsibilities will span across visitor management, office operations, and facilities coordination to support a productive and detail-oriented workspace.<br><br>Responsibilities:<br>• Greet and assist guests, employees, and vendors while facilitating their arrival, orientation, and access to office spaces.<br>• Maintain a clean and organized reception area, kitchen, dining spaces, huddle rooms, and other shared areas.<br>• Track visitor and vendor activity, ensuring proper registration and security protocols.<br>• Process and monitor facilities work orders, addressing issues promptly and ensuring completion.<br>• Manage conference room bookings and troubleshoot any audio/visual equipment concerns.<br>• Oversee office supplies, pantry restocking, and first aid inventory, placing orders as needed.<br>• Coordinate with facilities, maintenance, and security teams to ensure smooth office operations.<br>• Administer building access for associates and visitors, including vehicle registration and locker management.<br>• Perform daily walkthroughs to identify and resolve issues related to janitorial services, printers, and other office amenities.<br>• Assist with ad hoc projects and tasks as assigned, supporting overall office functionality.
We are looking for a detail-oriented and organized Receptionist to join our team in Stamford, Connecticut. This is a Contract position within the non-profit industry, offering an opportunity to contribute to meaningful work while demonstrating exceptional administrative and communication skills. The ideal candidate will be adept at managing front desk operations and fostering a welcoming environment for staff and visitors.<br><br>Responsibilities:<br>• Greet and assist visitors and staff in a courteous and detail-oriented manner.<br>• Answer and direct incoming calls efficiently, ensuring prompt communication.<br>• Schedule appointments and maintain calendars to support organizational operations.<br>• Manage and organize front desk operations, including handling mail and deliveries.<br>• Maintain a clean and orderly reception area that reflects the organization's values.<br>• Provide accurate information to inquiries and resolve minor issues effectively.<br>• Collaborate with other departments to ensure smooth workflow and communication.<br>• Handle administrative tasks such as data entry and documentation as needed.
<p>We are looking for a motivated and organized Receptionist to join our team on a long-term contract basis. In this role, you will be the first point of contact for visitors and clients, ensuring a welcoming and attentive environment. Your ability to manage tasks efficiently and maintain a positive demeanor will be essential to the smooth operation of our front desk. As well you will assist the Human Resources department with background checks and administrative tasks as needed. </p><p><br></p><p>Responsibilities:</p><p>• Assist with HR administrative tasks such as background checks.</p><p>• Greet visitors and clients courteously and ensure they feel welcomed.</p><p>• Handle incoming calls and inquiries, providing accurate information and assistance.</p><p>• Manage mail, packages, and deliveries, ensuring timely distribution.</p><p>• Maintain the cleanliness and organization of the reception area to uphold a neat appearance.</p><p>• Schedule and coordinate appointments, meetings, and conference room bookings.</p><p>• Monitor visitor access and maintain security protocols at the front desk.</p><p>• Ensure all interactions reflect the company’s commitment to exceptional service.</p>
<p>Our client, a growing organization with a high-volume transactional environment, is partnering with our staffing team to identify a driven <strong>Collections / Accounts Receivable Specialist</strong> to support their finance operations. This is an excellent opportunity for someone who enjoys problem-solving, building customer relationships, and contributing directly to cash flow performance.</p><p><br></p><p>What You’ll Do</p><p>In this role, you’ll manage customer accounts end-to-end while helping reduce outstanding receivables and improve overall collection performance:</p><ul><li>Proactively follow up on past-due accounts through phone, email, and online platforms</li><li>Review aging reports and prioritize collection efforts based on risk, balances, and payment history</li><li>Resolve billing questions and payment discrepancies in partnership with internal teams</li><li>Document collection activity and maintain accurate account records</li><li>Collaborate cross-functionally with billing, cash application, and operations teams to ensure account accuracy</li><li>Identify accounts requiring escalation and recommend next steps when appropriate</li><li>Consistently work toward monthly collection goals and improvements in DSO</li><li>Leverage AR tools and systems to track outreach and streamline workflows</li></ul><p><br></p>
<p><strong><u>HR Manager</u></strong><u> - Non-Profit industry </u></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com</u></p><p><br></p><p>Our client, a respected organization in the non-profit sector with union and non-union employees, seeks an HR Manager to advance workplace culture, support staff, and ensure compliant HR practices. This is an outstanding opportunity to make a meaningful impact at a mission-driven organization. This is an HR Department of 1, so you will be fully hands on with all aspects of HR for 75 employees between direct-care staff (union) and corporate/office staff. </p><p><br></p><p><em>Key Responsibilities:</em></p><ul><li>Develop and implement HR strategies and policies that uphold the organization’s values and mission.</li><li>Oversee full-cycle recruitment, onboarding, and offboarding for all employees, including union members.</li><li>Provide guidance in employee relations, performance management, and conflict resolution across union and non-union populations.</li><li>Partner with leadership and labor representatives to maintain labor harmony and resolve employee grievances in accordance with collective bargaining agreements.</li><li>Administer compensation, benefits, and ensure compliance with labor laws and regulations.</li><li>Support the development of training and diversity initiatives for all staff.</li><li>Foster an inclusive, supportive workplace environment.</li></ul><p>Qualifications:</p><ul><li>Bachelor’s degree in Human Resources, Business, or related field.</li><li>3+ years of HR management experience, ideally in the non-profit sector and within a unionized environment.</li><li>Knowledge of employment law, labor relations, and HR best practices.</li><li>Strong communication, leadership, and organizational skills.</li><li>Ability to establish trust and collaborate with staff, union representatives, and leadership.</li><li>PHR/SPHR or SHRM certification considered a plus.</li></ul><p>Why Join?</p><ul><li>Drive your HR career while making a positive impact in the community.</li><li>Collaborate with dedicated professionals in a values-driven, mission-focused workplace.</li><li>Compensation and benefits package aligned with the non-profit sector.</li></ul><p><br></p>
<p><strong>POSITION: Chief Financial Officer (CFO) - Non-Profit</strong></p><p><strong>LOCATION: Bloomfield, CT </strong></p><p><strong>RECRUITER CONTACT: KELLEIGH MARQUARD - <em>Kelleigh.Marquard@Roberthalf</em></strong></p><p><br></p><p>Robert Half is partnering with a valued nonprofit client just outside of Hartford, CT, to identify an experienced <strong>Chief Financial Officer</strong> to join its executive leadership team. This is a high-impact opportunity for a hands-on financial leader who is passionate about serving the local community and supporting a mission-driven organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide strategic and operational financial leadership across accounting, budgeting, forecasting, and reporting functions</li><li>Oversee preparation of monthly, quarterly, and annual financial statements in accordance with nonprofit accounting standards</li><li>Lead grant accounting and compliance, including extensive reporting to the State of Connecticut</li><li>Prepare and present financial results, trends, and strategic insights to the Board of Directors and executive leadership</li><li>Lead, mentor, and develop the finance team while remaining actively involved in day-to-day accounting operations</li><li>Support long-term financial planning, sustainability initiatives, and organizational growth</li><li>Oversee or partner closely with Human Resources functions; prior HR oversight experience is a strong plus</li><li>Utilize and optimize financial systems</li><li>Manage relationship with external CPA firm and ensure compliance with annual audit</li><li>Prepare annual tax filings</li><li>Manage all cash and banking relationships and ensure covenant compliance </li></ul><p><strong>Why This Opportunity:</strong></p><ul><li>Generous compensation package commensurate with experience</li><li>Excellent benefits and strong organizational culture</li><li>Stable, well-respected nonprofit with a meaningful local impact</li><li>Opportunity to play a key leadership role in advancing the organization’s mission</li></ul><p>If you meet these requirements and are interested in this great opportunity, please email your resume in confidence to Kelleigh Marquard at Kelleigh.Marquard@roberthalf com. All inquiries are confidential. At Robert Half we never distribute your resume without your permission.</p>
<p><strong>CFO- Newington area</strong></p><p><strong>Hybrid Schedule Available!</strong></p><p><strong>Contact:</strong> Brittany Rizzo / Brittany.Rizzo@roberthalf com</p><p><strong>Reference ID:</strong> BR0013384991</p><p><br></p><p><strong>Company Overview</strong></p><p>Our client is a growing, private equity–backed manufacturing organization with multiple operating sites across the US. They are a market leader in their sector, serving diverse industrial customers with high-quality, engineered products. As they continue to scale organically and through acquisition, they are seeking a strategic and hands-on Chief Financial Officer to help drive operational excellence, financial performance, and enterprise value creation.</p><p><br></p><p><strong>Position Summary</strong></p><p>The CFO will serve as a key member of the executive leadership team, responsible for all financial strategy, planning, reporting, and risk management activities across a multi-site manufacturing platform. This leader will partner closely with the CEO, private equity sponsors, and the Board of Directors to drive profitability, operational efficiency, and long-term value creation.</p><p><br></p><p>The ideal candidate brings deep manufacturing industry experience, a strong operational finance background, ERP implementation expertise, and prior CFO-level leadership within a private equity–backed environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>Strategic Leadership</p><ul><li>Lead enterprise-wide financial strategy aligned with growth and value creation objectives.</li><li>Serve as a strategic advisor to the CEO and Board, providing actionable financial insights.</li><li>Support M& A strategy, including financial diligence, integration, and synergy tracking.</li></ul><p>Financial Management & Reporting</p><ul><li>Oversee all accounting, financial reporting, FP& A, treasury, tax, and compliance functions.</li><li>Lead monthly, quarterly, and annual close processes across multiple sites.</li><li>Manage multi-entity consolidations and ensure timely, accurate reporting.</li><li>Develop KPI dashboards and operational metrics aligned with manufacturing performance drivers.</li><li>Maintain strong internal controls and governance.</li></ul><p>Private Equity & Board Engagement</p><ul><li>Prepare and deliver board-ready financial presentations.</li><li>Lead lender and investor communications, including covenant reporting.</li><li>Drive EBITDA growth initiatives and working capital optimization.</li><li>Support capital structure strategy and liquidity management.</li></ul><p>Operational Finance</p><ul><li>Partner with operations leadership to improve margins, cost controls, and throughput.</li><li>Oversee standard costing, inventory management, and cost accounting processes.</li><li>Drive data-driven decision-making across production, supply chain, and procurement.</li></ul><p>ERP & Systems Leadership</p><ul><li>Lead ERP implementation, optimization, or system upgrades across multiple sites.</li><li>Ensure integration of financial and operational data systems.</li><li>Improve reporting automation and business intelligence capabilities.</li></ul>
<p>We are looking for a skilled HR Recruiter to join our client's team in West Hartford, Connecticut. As part of the Financial Services industry, you will play a key role in identifying and hiring top talent to meet organizational needs. This is a long-term contract position, offering an excellent opportunity to showcase and expand your recruitment expertise.</p><p><br></p><p>Responsibilities:</p><p>• Source candidates with relevant experience through various platforms and strategies to meet hiring goals.</p><p>• Conduct comprehensive interviews to evaluate candidate suitability and alignment with job requirements.</p><p>• Manage the full-cycle recruitment process, from initial intake interviews to offer acceptance.</p><p>• Utilize applicant tracking systems (ATS) and CRM tools to maintain organized records and streamline recruitment workflows.</p><p>• Collaborate with hiring managers to understand position requirements and develop effective recruitment plans.</p><p>• Handle high-volume recruiting efforts to fill financial representative roles efficiently.</p><p>• Facilitate college and corporate recruiting initiatives to build a pipeline of potential candidates.</p><p>• Ensure clear and attentive communication throughout the recruitment process.</p><p>• Provide regular updates on recruitment progress and metrics to stakeholders.</p><p>• Stay updated on industry trends and best practices to enhance recruitment strategies.</p>
<p>We are looking for an Office Administrative Clerk to join our team in Stamford, Connecticut. In this Contract to permanent position, you will handle essential administrative tasks, ensuring smooth office operations and supporting key accounting functions. This role is ideal for someone who thrives in a detail-oriented environment and enjoys working collaboratively across teams, <strong>background with SAGE is a plus!</strong></p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts receivable tasks, including generating accurate client invoices and following up on collections.</p><p>• Handle accounts payable functions, such as reviewing vendor invoices and ensuring timely payments.</p><p>• Perform data entry and maintain organized records of financial transactions and supporting documents.</p><p>• Scan and organize documents to ensure efficient access to files and information.</p><p>• Collaborate with team members to ensure accurate billing for services and projects.</p><p>• Reconcile accounts and resolve discrepancies in a timely manner.</p><p>• Provide back-office support to ensure smooth daily operations.</p><p>• Communicate effectively with vendors and clients to maintain strong working relationships.</p><p>• Assist with ad hoc administrative and accounting projects as needed.</p><p>• Support the preparation of journal entries and monthly accruals.</p>
We are looking for a detail-oriented General Office Clerk to join our team in New London, Connecticut. This is a Contract position, ideal for someone who thrives in administrative environments and enjoys supporting organizational operations. In this role, you will handle a variety of office tasks to ensure smooth and efficient workflows.<br><br>Responsibilities:<br>• Perform scanning of documents to ensure digital records are accurate and complete.<br>• Organize physical and electronic files to maintain a structured and accessible filing system.<br>• Enter data into databases and systems with precision and attention to detail.<br>• Provide back-office support to enhance administrative operations and meet organizational needs.<br>• Manage document scanning processes to optimize digital storage and accessibility.<br>• Collaborate with team members to streamline office procedures and improve efficiency.<br>• Review files and records to verify accuracy and compliance with organizational standards.<br>• Assist with general clerical tasks, including sorting and distributing correspondence.<br>• Maintain an orderly work environment by managing office supplies and equipment.<br>• Support other departments as needed to ensure seamless operations.
We are looking for an experienced Collections Specialist to join our team in Norwalk, Connecticut. In this role, you will focus on recovering overdue payments and maintaining effective communication with clients to ensure timely resolutions. The ideal candidate is proactive, detail-oriented, and skilled in handling high-volume collections tasks.<br><br>Responsibilities:<br>• Reach out to clients with overdue accounts, making approximately 30-50 calls daily to recover outstanding payments.<br>• Work diligently to reduce payment delays, aiming to secure payments within 90 days or less.<br>• Manage accounts receivable processes and ensure accurate billing records.<br>• Monitor outstanding balances and prioritize collection efforts based on aging reports.<br>• Communicate effectively with contractors to resolve disputes and negotiate payment terms.<br>• Maintain detailed records of collection activities and document progress.<br>• Collaborate with internal teams to address discrepancies and ensure smooth account management.<br>• Analyze accounts with high overdue balances and create actionable strategies for recovery.<br>• Provide regular updates to management on collection performance and areas for improvement.
