We are looking for a skilled Help Desk Analyst II to join our team in Wall, New Jersey. In this role, you will focus on providing reliable technical support and troubleshooting assistance to ensure seamless operations within the organization. This is a long-term contract position suitable for professionals with strong problem-solving skills and a commitment to excellent customer service.<br><br>Responsibilities:<br>• Offer prompt and effective technical support for users experiencing issues with software, hardware, and system configurations.<br>• Manage and resolve service desk tickets, ensuring timely and accurate solutions.<br>• Perform advanced troubleshooting to diagnose and resolve problems related to Windows environments.<br>• Administer and maintain Active Directory, including user account setups and permissions.<br>• Support the deployment, configuration, and maintenance of Windows 10 systems.<br>• Collaborate with team members to identify and implement improvements to IT processes and workflows.<br>• Document resolutions and procedures for common technical issues to streamline future support.<br>• Conduct routine system checks to ensure optimal performance and security.<br>• Assist with onboarding new employees by setting up accounts and ensuring proper access.<br>• Provide clear communication to users regarding issue status and resolution timelines.
<p>120,000 - 150,000</p><p><br></p><p>benefits:</p><ul><li>paid time off</li><li>health insurance</li></ul><p><br></p><p>We are seeking a highly motivated and detail-oriented Operations Analyst to join a dynamic team in Mercer County, NJ. The Operations Analyst will play a crucial role in ensuring the smooth execution and efficiency of various operational functions within this fixed income fund. The ideal candidate will possess a strong understanding of trade verification, settlement, monitoring, and other operational processes within the financial industry.</p><p><strong> </strong></p><p><strong>Responsibilities:</strong></p><ul><li>Collaborate with the controller on account analysis and respond to audit inquiries.</li><li>Monitor trade settlements and promptly resolve any discrepancies.</li><li>Review month-end investor statements and contract notes for accuracy.</li><li>Maintain organized and up-to-date trade files and confirmations.</li><li>Conduct thorough trade verification, ensuring accuracy and completeness.</li><li>Perform regular reconciliations of cash, positions, and collateral with administrators, custodians, and counterparties.</li><li>Maintain accurate records of fund expenses and accruals.</li><li>Oversee cash and liquidity management, including fund expenses, foreign currencies, redemptions, and receivables (e.g., management and incentive fees).</li><li>Prepare and submit SEC/NFA reporting, including Form PF/PQR</li></ul><p><br></p>
Professional Qualifications:<br>• 5+ years experience in IT as a Technical Business analyst/system analyst and created functional requirements for complex projects within the Insurance P& C domain.<br>• Good understanding of the underwriting process includes the policy lifecycle, coverages, endorsements, forms, rating, etc.<br>• Experience in working in Underwriting and Claims applications.<br>• Experience in data integration and data quality projects.<br>• Ability to work with technical teams (developers, architects, QA, infrastructure), business users and software vendors to document requirements on time<br>• Excellent understanding of how technology impacts the business.<br>• Excellent team player with a proven background of individual contribution.<br><br>Preferred Technical Skills:<br>• Insurance Policy Administration System experience (Duck Creek, Guidewire, etc.)<br>• Understanding of XML and/or JSON languages is a plus<br>• Strong SQL skills to query SQL databases
NGO and international experience preferred. Senior grant accountant might be a better title to consider.We have 4-5 grants that are between $0.5m to $1m per year and several smaller grants.<br><br>Duties include:<br>• Work with program and regional staff to develop budgets and forecasts for all programs, grants, departments, and offices globally.<br>• Oversee the financial reporting of all departments, regions and grants (restricted or unrestricted) and ensure that reporting guidelines are met as stipulated per grant agreements.<br>• Communicate with departments and regional staff regarding a variety of financial matters, including but not limited to budgeting, allocations and reporting.<br>• Maintain restricted and unrestricted grant budget to actual report templates and report balances per grant, monthly or as requested.<br>o Monitor and maintain all active grants and related coding (fund, activity, etc.).<br>o Submit Budget to Actual reports to Chief Program Officer and program directors quarterly or as needed.<br>o Assist regional offices with the allocation of funds toward fixed costs<br> ensure that accurate and appropriate percentages/allocations are maintained<br> provide analysis of grant coverage as needed (particularly when drafting proposals)<br>o Review and approve coding for contracts and payment requests related to restricted grants.<br>o Monitor and ensure compliance with internal controls, company policies and procedures.<br>o Maintain Grants Receivable schedule and update unrestricted and temporarily restricted net asset schedules monthly.<br>o Maintain salary allocation spreadsheet.<br>o Coordinate with the development team to reconcile grant revenues to meet all donor requirements and deadlines and to maintain fiscal year allocation of grant revenues.<br>• Provide assessment of financial implications for proposals and new projects.<br>• Review regional offices expense and advance requests.<br>• Manage annual grant audits and support annual statutory audits (i.e. gathering support for payments, preparing financial reports for submission to auditors, reviewing audit drafts and comments, etc.). <br>• Assist with coordination of cash flow projections and reporting.<br>• Perform ad-hoc financial modelling and reporting requests.<br><br>• Contribute to an array of cross-disciplinary projects and initiatives, as well as drive continuous improvements in financial processes, systems, tools, and documentation.<br><br>Related Skills and Knowledge:<br>• Excellent financial analysis, written and verbal communication skills in English.<br>• Advanced experience and proficiency in Microsoft Excel and PowerPoint required.<br>• Experience and proficiency with Business Intelligence (BI) or Corporate Performance Management (CPM) tools (e.g., Power Pivot, Power BI, Tableau, DataRails, Prophix, Solver, Tagetik, TM1, EssBase) preferred.<br>• Strong organizational abilities with attention to detail in a fast-paced environment is essential.<br>• Experience in a complex multi-entity, multi-national corporation, or not-for-profit preferred.
Scentbird's accelerated growth has led us to seek an experienced Business Analyst to optimize our operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive the continuous improvement and effective use of technology to elevate our operational efficiency.<br><br>Responsibilities:<br>• Collaborate closely with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.<br>• Provide software analysis and requirements when it comes to operational implementations, (EDI, Shipping methods, WMS systems, Automation)<br>• Coordinate data transfer / API troubleshooting and liaise effectively between vendors and internal Product Team members, ensuring accurate communication of technical issues.<br>• Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications<br>• Support integration projects with external vendors and actively contribute to requirements development.<br>• Conduct detailed business intelligence and data analysis, identifying critical issues related to customs duties, postage fees, and other operational expenditures to avoid financial losses.<br>• Actively contribute to Operational technical system requirements such as Quickbase and CMMS<br>• Troubleshoot and analyze software issues related to fulfillment and other operational technologies<br>Qualifications:<br>• 4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles.<br>• 4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains.<br>• Experience performing rigorous software testing and validation in Agile environments.<br>• Ability to read, interpret, and communicate API functionality effectively.<br>• Excellent documentation and communication skills, capable of clearly translating complex requirements across teams.<br>• Strong analytical and technical troubleshooting skills; able to communicate clearly and propose actionable solutions.<br>• A collaborative, solution-focused mindset, able to manage projects independently from conception through implementation.<br>• Proactive, organized, and detail-oriented, with excellent interpersonal and communication abilities.<br>• A passion for continuous learning and adapting quickly to evolving challenges.<br>• Willingness and ability to be present onsite or maintain frequent visits to facilitate smooth operations, knowledge transfer, and team collaboration.
<p>A fast-growing, VC-backed Fintech is currently looking for a Senior Business Analyst to join its team. This is a rare opportunity to join at the ground floor and help shape the future of decentralized financial infrastructure. This role is ideal for a structured, detail-oriented consultant or implementation specialist who loves being in the trenches of functional delivery. You'll partner closely with the CEO and cross-functional teams to design workflows, define requirements, operationalize processes, and serve as the connective tissue across the organization.</p><p><br></p><p>Responsibilities will include:</p><p>· Lead requirements gathering via workshops, user interviews, and structured analysis</p><p>· Develop crisp functional specifications, workflows, business rules, and front-end behavior docs</p><p>· Map as-is/to-be processes and run gap analyses to improve efficiency and user experience</p><p>· Facilitate client workshops and translate insights into requirements, decision logs, and product direction</p><p>· Own UAT strategies, test cases, defect triage, and release readiness validation</p><p>· Create training materials and support both internal and client onboarding</p><p>· Drive alignment with product, engineering, UX, QA, and client-facing teams</p><p>· Maintain project plans, risks, timelines, and cross-functional communication</p><p><br></p><p>For immediate consideration please contact Alex.Muzaurieta@roberthalf.</p>
<p><strong>Business Analyst I </strong></p><p><strong>Service Type:</strong> 53 Week Contract</p><p><strong>Location: </strong>Philadelphia, PA , 4x Onsite</p><p><br></p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a <strong>Business Analyst I</strong> to act as a critical liaison between business stakeholders and technical teams. This role ensures that new features and enhancements are delivered effectively, aligned with business objectives, and meet user needs. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a collaborative mindset.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a bridge between product, engineering, QA, and operations teams to ensure alignment and shared understanding throughout the development lifecycle.</li><li>Collaborate closely with engineers from concept ideation to deployment, supporting UAT to confirm features meet business and technical requirements.</li><li>Capture and refine business requirements by working with cross-functional stakeholders.</li><li>Gather input to define product concepts and contribute to roadmap planning.</li><li>Author detailed, user-centric requirements and user stories to position development teams for success.</li><li>Lead and facilitate cross-functional working sessions to discover and prioritize platform capabilities.</li><li>Assist in executing pilots and trials, including post-trial measurement and reporting.</li><li>Provide functional and technical troubleshooting for existing applications and perform fixes/enhancements as needed.</li><li>Support data instrumentation and analytics, including collection and analysis of KPIs across platform capabilities.</li><li>Monitor feature progress, identify risks, and communicate updates to program and product leaders.</li></ul><p><br></p>
Key Responsibilities<br>• Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within defined SLAs.<br>• Monitor ticket queues in PSA (Autotask) to maintain even workload distribution and ensure prompt ticket handling.<br>• Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex issues.<br>• Provide Tier 2 technical support to resolve escalated service tickets for client systems, networks, and applications.<br>• Provide support and mentorship to Tier 1 staff, including informal coaching and daily technical assistance.<br>• Facilitate detail oriented development of the help desk team by identifying training needs, collaborating on performance reviews conducted by VP of Technology, and acting as a liaison for the team to support career growth.<br>• Audit service desk ticket queues to proactively address potential issues with delays in resolution or ensure that adequate technical personnel are engaged in issue resolution. <br>• Perform follow-up to ensure that issues have been successfully resolved and communicate with clients to maintain positive client relationships. <br>• Schedule onsite visits for the technical team to ensure timely issue resolution/equipment delivery while also maintaining adequate help desk coverage.<br>• Identify process improvements in help desk operations and work with management to implement operational process improvements.<br>• Document all work performed, maintaining clear and detailed notes in Autotask. <br>• Identify recurring issues and collaborate with senior technical team to develop permanent resolutions and/or knowledge base entries.<br>• Communicate with clients in a detail oriented, service-oriented manner, maintaining high levels of satisfaction and transparency.<br>• Participate in after-hours or on-call rotations as required.
<p><strong>Job Title:</strong> Business Analyst (Telecom Project) </p><p><strong>Location:</strong> Fully Remote </p><p><strong>Hire Type:</strong> Contract Engagement </p><p><strong>Duration:</strong> Estimated 6-months </p><p><strong>Hours Weekly:</strong> 40 </p><p><strong>Hourly Pay Rate: </strong>$40- $50 Hourly </p><p><strong>Start Date:</strong> First week of January </p><p><strong>Main Duties: </strong></p><p>· Conduct a comprehensive analysis of all telecommunications accounts and spending.</p><p>· Identify redundancies, inefficiencies, and opportunities for cost reduction.</p><p>· Map out current telecom services, vendors, and associated costs.</p><p>· Develop recommendations for consolidation and optimization of telecom resources.</p><p>· Prepare detailed reports and actionable insights for leadership.</p><p>· Collaborate with internal accounting and finance teams to validate data accuracy.</p><p>· Ensure compliance with company policies and telecom industry standards.</p><p>· Present findings and cost-saving strategies to executive leadership.</p><p>· Support implementation of approved changes and monitor progress.</p><p>· Maintain clear documentation of all analysis and recommendations.</p>
<p>We are looking for a skilled CRM Systems Analyst to join our team in Essex County, New Jersey. In this role, you will act as a subject matter expert, ensuring the efficient use of CRM systems across various departments, including sales, customer service, operations, and finance. This position requires strong technical expertise and the ability to bridge communication between end users and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary subject matter expert for the FSM system, ensuring its effective use across multiple departments.</p><p>• Collaborate with stakeholders to gather, analyze, and document business requirements for system improvements.</p><p>• Act as a liaison between technical teams and end users, facilitating clear communication and understanding.</p><p>• Conduct system testing, including AB testing, to validate functionality and identify areas for optimization.</p><p>• Provide technical support and training to users, addressing issues and sharing best practices.</p><p>• Oversee system integrations, ensuring compatibility with other platforms such as field service management and cloud technologies.</p><p>• Implement and maintain backup technologies to safeguard system data.</p><p>• Monitor and manage system performance, addressing issues related to Active Directory and Linux technologies.</p><p>• Drive Agile Scrum methodologies to enhance project delivery and team collaboration.</p>
<p>Robert Half is looking for a skilled Financial Analyst to join our team in the Greater Philadelphia area. The ideal Financial Analyst candidate will bring a strong background in financial analysis and data evaluation, paired with a personable and detail-oriented approach. This role offers the opportunity to contribute to key financial processes, including book closures and variance analysis, while working in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Perform comprehensive financial analysis to support business decision-making and strategic planning.</li><li>Prepare and analyze financial models to evaluate company performance and forecast future trends.</li><li>Assist in the accurate and timely closing of financial books for the organization.</li><li>Utilize QuickBooks for accounting and financial management tasks.</li><li>Ensure compliance with financial policies and procedures while maintaining accurate records.</li><li>Support the preparation of financial reports and presentations for stakeholders.</li><li>Analyze and interpret data to drive actionable insights and optimize financial performance.</li></ul>
<p>We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in Central, New Jersey. As a Quality Assurance Analyst, you will play a crucial role in ensuring the integrity and quality of our systems and processes. This position involves leading quality assurance initiatives, designing and executing test cases, developing automated test scripts, and validating data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Lead quality assurance initiatives for Property & Casualty insurance projects, ensuring compliance with quality standards.</p><p>• Team up with cross-functional groups, including developers, business analysts, and product owners, to establish testing strategies.</p><p>• Design, document, and execute extensive test cases derived from business requirements and technical specifications.</p><p>• Keep detailed records of test cases, test outcomes, and defect tracking.</p><p>• Conduct hands-on tests, including functional, regression, integration, and user acceptance testing.</p><p>• Develop and maintain automated test scripts to enhance testing efficiency and coverage.</p><p>• Leverage coding skills to customize and enhance testing frameworks as necessary.</p><p>• Write and execute SQL queries to validate data integrity and accuracy.</p><p>• Analyze and troubleshoot data discrepancies between systems.</p>
<p>A Senior Software Business Analyst is needed to play a crucial role in connecting business requirements to technical solutions. This role involves engaging with stakeholders to gather and analyze requirements, transforming them into actionable functional specifications. Responsibilities include evaluating existing processes, offering solutions to drive business value, and ensuring project success under tight timelines. The position also includes mentoring junior analysts, leading cross-departmental projects, and fostering innovation. Strong analytical and communication skills, along with a solid understanding of software development life cycles, are essential to succeed in this fast-paced environment.</p><p>The ideal candidate will work closely with development and QA teams to monitor project milestones, provide updates to stakeholders, and address any project risks and challenges. A proactive approach to improving application usability and efficiency will be critical. Focusing on the specialty pharmacy sector, the organization provides end-to-end solutions including hub services, pharmacy network management, group purchasing (GPO) services, cutting-edge technology platforms, and more. With a strong presence as an industry advocate, the focus remains on delivering strategic channel management, advanced products, and tailored services to optimize patient outcomes and improve healthcare delivery.</p><p><br></p><p><strong>** Qualified candidates should have experience with pharmacy insurance, medical insurance, and claims processing **</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collect and translate business requirements into detailed functional specifications for new and existing systems.</li><li>Perform gap analyses between current system capabilities and business needs using tools like Confluence, flowcharts, and wireframes to document workflows.</li><li>Create use cases for review during functional testing phases by developers and QA teams.</li><li>Work with IT teams to evaluate project scope and affected systems, providing strategic insights.</li><li>Assess new methodologies for feasibility and implementation efficiency.</li><li>Gain in-depth knowledge of internal software platforms and their underlying functionalities.</li><li>Analyze and optimize existing processes to identify inefficiencies and propose re-engineering solutions.</li><li>Host regular meetings with development teams to resolve obstacles and track progress.</li><li>Provide project status reports to business stakeholders.</li><li>Identify potential risks and escalate issues as required.</li><li>Continuously explore opportunities to improve application functionality, making recommendations for enhancements.</li><li>Maintain compliance with HIPAA regulations and related amendments</li></ul>
<p>Rapidly growing client seeks a proactive and strategic M& A Analyst to oversee financial operations for their distribution business. The M& A Analyst will be responsible for budgeting, financial planning, cash flow management, and providing financial insights to support business decisions. In this role, you will also perform ROI analysis, create and maintain complex financial models, provide leadership where needed, develop KPIs, monitor financial performance, develop and implement cost-reduction strategies and financial control, and provide management with strategic plans for long-term financial benefits for the organization. We ideally want a candidate who can own all aspects of the financial management function, possess strong P& L expertise, and advanced budgeting skills.</p><p><br></p><p>What you get to partake in:</p><p>· Oversee day-to-day financial operations including general accounting, budgeting, and forecasting</p><p>· Collaborate with internal teams to access financial performance and cost efficiency</p><p>· Analyze financial data and prepare monthly, quarterly, annual reports</p><p>· Coordinate with management team on profit loss analysis</p><p>· Report on various investment analysis</p><p>· Develop financial models and pricing strategies to support sales and margin improvement</p><p>· Implement internal controls and financial procedures to safeguard company assets</p>
We are looking for a skilled Data Governance Analyst to join our team in Wayne, Pennsylvania. In this role, you will focus on developing and implementing data governance policies, managing taxonomy strategies, and ensuring the accuracy and scalability of data practices. This position offers an opportunity to work collaboratively across teams to enhance data quality and drive impactful solutions.<br><br>Responsibilities:<br>• Lead the development and expansion of taxonomy strategies to accommodate new industry verticals and evolving needs.<br>• Design, implement, and enforce comprehensive data governance policies across various domains, including attributes and classifications.<br>• Conduct routine audits and system health checks to ensure data integrity and adherence to established standards.<br>• Collaborate with internal and external stakeholders to address data gaps and improve classification accuracy.<br>• Maintain detailed documentation of governance standards, metadata rules, and operational playbooks.<br>• Execute advanced queries for auditing and troubleshooting data workflows.<br>• Utilize Python or other tools to automate data enrichment and transformation processes.<br>• Develop and manage quality assurance workflows for new vertical launches and updates to content rules.<br>• Partner with technical teams to support scalable backend logic for taxonomy enhancements.<br>• Represent data governance requirements in meetings to align strategies and deliver accurate insights.
We are looking for a highly skilled Business Analyst with expertise in CCH Axcess to join our team in Iselin, New Jersey. In this role, you will serve as the primary subject matter expert for the platform, driving system enhancements, process optimization, and data integration efforts. This is a long-term contract position offering an excellent opportunity to collaborate across teams and contribute to the success of tax operations and enterprise automation strategies.<br><br>Responsibilities:<br>• Act as the subject matter expert for CCH Axcess, managing modules like Tax, Practice, Workflow, and Document.<br>• Translate business requirements into system-specific configurations and enhancements to improve tax workflows.<br>• Collaborate with internal teams and external vendors to ensure stable platform performance and compliance.<br>• Conduct process analysis to identify inefficiencies and recommend automation opportunities.<br>• Develop detailed documentation including process maps, data flow diagrams, and system requirements.<br>• Support the integration of CCH Axcess with other enterprise systems, ensuring seamless data transfers.<br>• Analyze operational data to create reports and dashboards that monitor workflow performance and user adoption.<br>• Define and track KPIs for platform modules while identifying trends to guide improvements.<br>• Ensure all data and integrations comply with governance, security, and confidentiality standards.<br>• Foster collaboration between tax, technical, and compliance teams to align enterprise strategies.
<p>Growing, manufacturer, located outside of the Philadelphia Suburbs, seeks a FP& A Analyst with strong cost control expertise. The FP& A Analyst will develop financial models through process analysis, conduct financial data mining, identify trends & risks, forecast revenues and expenditures, and provide guidance on future budgeting. This candidate will also assist with financial adjustments, evaluate investment opportunities, analyze variances, assist with KPI tracking, create and implement financial strategic planning, and coordinate annual pricing analysis. The ideal FP& A Analyst should be able to own process integrations, assess quality and integrity of data for reporting, and work independently.</p><p><br></p><p>Major Responsibilities</p><p>· Manage the annual budget and strategic planning process</p><p>· Prepare cost projections</p><p>· Conduct thorough research of historical financial data</p><p>· Analyze profitability analysis by product and customer</p><p>· Oversee inventory transactions while monitoring COGS</p><p>· Lead efforts to business unit profitability</p><p>· Assist with financial input on financials and investments</p><p>· Develop and gain deep business understanding of financial drivers</p><p>· Monitor performance indicators for profit and loss</p>
<p>Robert Half is looking for a skilled Senior Financial Analyst to join our client's team in the Greater Philadelphia area. In this Senior Financial Analyst role, you will play a pivotal part in supporting the Financial Planning & Analysis (FP& A) department by handling key financial activities such as reporting, forecasting, and financial modeling. The ideal candidate will possess advanced Excel skills and thrive in a collaborative environment, interacting with various levels of the organization.</p><p><br></p><p>Responsibilities:</p><ul><li>Compile and deliver weekly and monthly financial reports to provide insights into business activities and results.</li><li>Create and evaluate financial analyses related to contract performance and operational outcomes within the division.</li><li>Collaborate with the FP& A team to maintain compliance with accounting standards, Sarbanes-Oxley requirements, and company policies.</li><li>Contribute to the month-end close process by preparing reconciliations and necessary reports.</li><li>Ensure accurate revenue recognition across the division and identify opportunities for cost reductions.</li><li>Assist in preparing budgets, forecasts, and other financial reports to support strategic planning efforts.</li></ul><p><br></p>
<p>125,000 - 140,000</p><p><br></p><p>Benefits include:</p><ul><li>health insurance</li><li>paid time off</li></ul><p><br></p><p>We are looking for a Financial Planning and Analysis Manager to join our team in Warren, New Jersey. This role is critical in driving strategic financial initiatives, overseeing key processes, and delivering actionable insights to support organizational growth. The successful candidate will collaborate with leadership, manage reporting functions, and contribute to long-term financial planning.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage key financial processes, including forecasting, budget planning, performance reporting, and others.</li><li>Develop new processes or improve existing processes relating to financial planning/reporting.</li><li>Develop metrics to track platform-specific and company-wide trends, identify opportunities, provide recommendations, and collaborate across all levels.</li><li>Apply an analytical approach to influence strategic decision-making, with a focus on capital allocation decisions and long-term financial planning.</li><li>Provide financial analysis and commentary to important partners</li><li>Manage the roles and responsibilities of the Senior Data Analyst</li><li>Weekly Flash Reports for senior leadership and platform finance organizations</li><li>Month-End Close and Reporting</li><li>Ad-hoc financial reporting</li><li>Mergers & Acquisition due diligence and integration support</li><li>Review business plans and collaborate on structure of financial reporting</li><li>Review and discuss Portfolio reporting and upkeep</li><li>Review and request Report Writer reports</li></ul>
We are looking for an Application Support Engineer to provide technical assistance and expertise for design-related applications, including AutoCAD and other specialized tools. In this role, you will collaborate with users, teams, and vendors to ensure seamless operation, troubleshoot issues, and optimize workflows. This position is integral to maintaining the efficiency of design and drafting operations within the organization.<br><br>Responsibilities:<br>• Deliver technical support for design applications such as AutoCAD, addressing errors, performance concerns, and integration challenges.<br>• Assist design teams with application workflows, file management, and template configurations.<br>• Coordinate with vendors and internal IT teams to resolve complex software issues and ensure system reliability.<br>• Develop and update documentation, training resources, and best practices for application usage.<br>• Oversee software updates, patches, licensing, and the deployment of new tools.<br>• Partner with design, engineering, and operations teams to improve workflows and boost productivity.<br>• Troubleshoot hardware and peripheral devices, including printers and plotters, to support end users.<br>• Monitor system performance and proactively address potential issues to maintain optimal functionality.
