21 results for It Operations Manager in Bridgewater, NJ

Operations Manager

Jersey City, NJ
onsite
Permanent
70000 - 85000 USD / Yearly
We are looking for an Operations Manager to join our team in Jersey City, New Jersey. In this role, you will manage a variety of tasks related to property management, vendor coordination, and financial administration. This position is ideal for someone with strong organizational skills and a proactive approach to maintaining operational efficiency. Responsibilities:• Coordinate maintenance requests from residents, ensuring timely dispatch of technicians or vendors and prompt resolution of issues.• Conduct inspections of properties to ensure compliance with operational and maintenance standards.• Manage vendor onboarding and procurement, including preparing and overseeing Request for Proposal (RFP) processes.• Review and process invoices for accuracy and completeness, maintaining proper financial documentation.• Oversee inventory management for maintenance supplies, ensuring adequate stock levels and timely reordering.• Provide administrative support to the Director of Operations, including project coordination and operational reporting.• Maintain financial records in QuickBooks and Excel, handling accounts payable and receivable tasks.• Assist with budget management and tracking for property operations.• Conduct online research to identify investment opportunities and gather market intelligence.• Manage daily office operations, including correspondence and documentation needs.
2026-02-25T00:00:00Z

IT Manager

New York, NY
onsite
Permanent
150000 - 175000 USD / Yearly
We are looking for an experienced IT Manager to lead and oversee the technological operations of our organization in New York, New York. This role requires a strategic thinker who can ensure the effective management of IT systems, align technology solutions with business goals, and maintain secure and efficient operations. The ideal candidate will demonstrate leadership in IT infrastructure management, vendor relations, and policy development while fostering collaboration across departments. Responsibilities: • Develop and execute IT strategies that align with organizational objectives and enhance operational efficiency. • Manage the implementation, maintenance, and upgrades of centralized and distributed IT systems. • Oversee the operation and security of local and wide area networks, ensuring reliable connectivity. • Establish and enforce IT policies to protect organizational assets and maintain compliance with industry regulations. • Facilitate communication between management, staff, vendors, and external technology partners. • Supervise the acquisition of hardware and software, conducting cost-benefit analyses to optimize investments. • Implement and monitor data backup, recovery processes, and cybersecurity measures to safeguard sensitive information. • Provide technical training for staff, ensuring effective use of IT systems and tools. • Lead a team of IT professionals, offering guidance, training, and performance evaluations. • Manage vendor relationships, negotiate contracts, and assess alternatives to ensure cost-effective solutions.
2026-02-19T00:00:00Z

Business Operations Manager

Lakewood, NJ
onsite
Permanent
100000 - 110000 USD / Yearly
100,000 - 110,000 Benefits:<ul><li>Employee discount</li><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li><li>Life insurance</li><li>Paid time off</li></ul>Responsibilities<ul><li>Lead daily business operations across Finance, Supply Chain, and Administrative functions.</li><li>Own and optimize organizational processes using NetSuite ERP, including saved searches, workflows, dashboards, reporting, and automation tools.</li><li>Partner with department leaders to identify bottlenecks, streamline procedures, and improve efficiencies.</li><li>Maintain operational KPIs and develop reporting models to support executive decision‑making.</li></ul>
2026-03-13T00:00:00Z

IT Manager/Director

Howell, NJ
onsite
Permanent
150000 - 175000 USD / Yearly
We are looking for an experienced IT Manager/Director to oversee and drive the company’s technology strategy in Howell, New Jersey. This role requires strategic vision and hands-on leadership to optimize existing systems, enhance operational efficiency, and implement innovative solutions. The ideal candidate will lead a multi-functional team and ensure the company’s IT infrastructure, data integrity, automation strategies, and systems development align with business objectives. Responsibilities: • Lead the development and execution of the company-wide technology strategy, ensuring alignment with organizational goals. • Oversee IT infrastructure and security, including devices, access controls, and protocols to maintain platform stability. • Manage automation and AI initiatives, identifying inefficiencies and deploying solutions to enhance business operations. • Ensure data integrity and governance across the organization, supervising developers and administrators to maintain pipeline accuracy. • Drive system integrations across sales, finance, and operations platforms to improve cross-functional collaboration. • Evaluate, rationalize, and implement technology tools to support evolving business needs. • Lead and develop a multi-functional technology team, fostering growth and technical expertise. • Act as the strategic liaison between business leadership and technical teams, bridging communication for effective execution. • Monitor and optimize IT systems, balancing maintenance with selective innovation to support scalability. • Implement and maintain Active Directory and backup technologies to ensure data protection and system reliability.
2026-03-04T00:00:00Z

IT Manager/Director

Bronx, NY
onsite
Permanent
90000 - 120000 USD / Yearly
We are looking for an experienced IT Manager/Director to lead and oversee technology operations within the healthcare industry. This role involves managing IT infrastructure, ensuring system reliability, and implementing effective solutions to support organizational goals. The ideal candidate will possess strong leadership skills and a robust technical background. Responsibilities: • Manage and maintain Active Directory environments to ensure secure and efficient user access. • Oversee backup technologies to safeguard critical data and ensure recovery processes are in place. • Configure and support Cisco technologies to optimize network performance and security. • Manage computer hardware inventory and ensure proper functionality across all departments. • Develop and implement configuration management strategies to streamline IT processes. • Lead a team of IT professionals, providing guidance and support to achieve departmental objectives. • Monitor system performance and troubleshoot issues to minimize downtime. • Collaborate with stakeholders to identify and implement technology solutions that align with organizational needs. • Ensure compliance with industry standards and best practices in all IT operations. • Stay updated on emerging technologies and recommend innovations to enhance efficiency.
2026-03-12T00:00:00Z

Network Operations Technician

Neptune, NJ
onsite
Temporary
22.5 - 25 USD / Hourly
This role is a 3rd shift role - Onsite - 11PM - 7AM The IT Operations Analyst is responsible for monitoring and analyzing the operation of Client Server platforms (i.e. central console, on-line terminals, etc.)Essential Generic Job Functions (List in order of importance):• Identifies, analyzes, and solves technical problems to ensure optimal performance.• Hands on within the data center doing cabling and rack and stack• Responds to customer problems and complaints.• Assesses performance and makes recommendations for change based on company needs and goals.• Designs monitoring tools to detect and report on system performance.• Troubleshoots and provides support to users.• Maintains necessary production journal and control log(s).• Maintains operation records of machine utilization, PMs and/or equipment repairs.• Preforms and verifies backup procedures for related solutions as per defined policies and procedures.• Other duties and/or projects as assigned.Lifts a minimum of 25 lbs., pushes and pulls a minimum of 25 lbs. and stands a minimum of 2 hours a day.
2026-03-13T00:00:00Z

Manager, Cybersecurity Engineering and Operations

Burlington, NJ
onsite
Permanent
100000 - 150000 USD / Yearly
We are looking for an experienced Manager of Cybersecurity Engineering and Operations to lead and enhance our technical cybersecurity functions within a dynamic retail environment. This role focuses on managing security operations and engineering processes to ensure robust defense mechanisms, effective threat detection, and continuous improvement of security systems. The ideal candidate will combine technical expertise with operational leadership to deliver scalable and resilient cybersecurity solutions aligned with business goals. Responsibilities: • Lead cybersecurity operations, including threat detection, incident response, and escalation, ensuring adherence to established protocols and runbooks. • Oversee the design, operation, and optimization of core security platforms and tools, including vulnerability management, firewalls, cloud security, and identity protection systems. • Collaborate with cross-functional teams, such as infrastructure, application, and DevOps, to integrate security measures into workflows and ensure alignment with organizational priorities. • Manage vendor relationships and external service providers to effectively investigate, remediate, and document security incidents. • Analyze incident trends and operational gaps to drive continuous improvement in detection, response, and automation capabilities. • Coordinate vulnerability identification and remediation efforts in partnership with relevant teams to mitigate risks. • Facilitate periodic security exercises, including tabletop simulations and red/blue team evaluations, to strengthen incident response readiness. • Develop and maintain comprehensive documentation of security processes, incidents, and operational standards. • Mentor and guide team members, fostering attention to detail in development and promoting a culture of accountability within the cybersecurity team. • Ensure security systems and processes adapt to emerging threats and evolving business risks.
2026-03-13T00:00:00Z

Operations Coordinator

Edison, NJ
onsite
Permanent
50000 - 55000 USD / Yearly
50,000 - 55,000 benefits include:<ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li></ul> We are looking for an organized and detail-oriented Operations Coordinator to join our client's team in Edison, New Jersey. In this role, you will play a key part in ensuring the efficiency of daily operations while supporting the sales team and managing critical administrative tasks. Candidates should have strong excel skills and the ability to work collaboratively in a fast-paced environment. Responsibilities:• Enter and manage data with precision to ensure accuracy across all platforms.• Utilize advanced Microsoft Excel functions, including VLOOKUPs and Pivot Tables, to analyze and organize data effectively.• Provide administrative support to the sales team by handling paperwork, generating reports, and managing documentation.• Oversee order entry processes using internal systems to maintain smooth operations.• Assist with import and export documentation, ensuring compliance with relevant regulations.• Collaborate with team members to address operational needs and provide assistance where required.
2026-02-18T00:00:00Z

VP of Operations

Cranbury, NJ
onsite
Permanent
170000 - 180000 USD / Yearly
170,000 - 180,000 benefits include:<ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>paid holidays</li><li>retirement plan</li></ul>Key Responsibilities<ul><li>Develop and execute operational strategies aligned with company goals and objectives.</li><li>Oversee day-to-day operations across multiple departments, ensuring efficiency and compliance with policies and procedures.</li><li>Implement best practices to improve productivity, reduce costs, and enhance customer satisfaction.</li><li>Lead budgeting, forecasting, and resource allocation to support growth initiatives.</li><li>Collaborate with senior leadership to define KPIs and monitor performance metrics.</li><li>Drive continuous improvement initiatives and operational innovation.</li><li>Manage vendor relationships and negotiate contracts to optimize cost and quality.</li><li>Ensure compliance with all regulatory requirements and company standards.</li><li>Mentor and develop high-performing teams, fostering a culture of accountability and excellence.</li></ul>
2026-03-13T00:00:00Z

IT Manager-Dynamics 365

Fairless Hills, PA
onsite
Permanent
120000 - 190000 USD / Yearly
We are seeking an experienced IT Manager, Dynamics 365, to join our growing Information Technology team. If you thrive on driving enterprise systems transformation, collaborating cross-functionally, and finding ways to empower business efficiency, we want to connect with you.The IT Manager, D365 is responsible for leading, coordinating, and delivering Microsoft Dynamics 365 Finance & Operations system implementations, managing related integrations, and ensuring successful project delivery within time and cost constraints. You’ll play a key role in collaborating across business and technical teams to optimize our digital transformation.Key Responsibilities:<ul><li>Lead Microsoft D365 implementation and enhancement initiatives across all project lifecycle phases.</li><li>Define project scope, deliverables, resource plans, budgets, and timelines.</li><li>Coordinate with internal stakeholders and external vendors for seamless delivery.</li><li>Liaise between business stakeholders and D365 partners/technical teams.</li><li>Collaborate across departments to gather and prioritize requirements.</li><li>Oversee testing, data migration, and deployment activities.</li><li>Advance and execute the D365 integration strategy with third-party systems (ERP, CRM, HRIS, EDI, Power Platform, and more).</li><li>Support maintenance of master data integrity, standardization, and error handling activities.</li><li>Identify and implement continuous improvements in performance, user experience, and business efficiency.</li><li>Create and present project documentation, status reports, and executive briefings.</li><li>Ensure adherence to corporate IT and security policies.</li><li>Lead communication, elaborating on risks, adoption, and progress for all stakeholders.</li><li>Play an active role in change management and user training initiatives.</li><li>Remain current with Microsoft updates, new features, and best practices.</li></ul>
2026-03-12T00:00:00Z

Operations Specialist

New York, NY
onsite
Temporary
19.7885 - 22.913 USD / Hourly
We are looking for a detail-oriented Operations Specialist to join our team on a contract basis in New York, New York. In this role, you will play a key part in supporting various operational functions and ensuring seamless coordination between departments. This position requires excellent organizational skills, a proactive mindset, and the ability to collaborate with multiple teams. Responsibilities: • Provide proactive support to management across diverse projects and activities. • Oversee omnichannel operations by managing daily pending orders, assisting stores with inquiries, and maintaining communication with fulfillment centers. • Collaborate with the warehouse team regularly to address inventory needs and operational challenges. • Submit chargebacks and monitor fraud-related KPIs to uphold security standards. • Approve custom leisurewear texts and ensure packaging stock is adequately maintained through inventory monitoring and ordering. • Track and address online order rejections to improve customer satisfaction. • Partner with the Client Service team to provide actionable feedback and resolve issues with the third-party logistics supplier. • Facilitate cross-functional collaboration by effectively working with multiple teams and departments. • Attend and follow up on weekly meetings to ensure progress on key initiatives. • Maintain a high level of attention to detail and prioritize tasks effectively while managing time efficiently.
2026-03-11T00:00:00Z

IT Services Coordinator

New York, NY
onsite
Permanent
75000 - 85000 USD / Yearly
We are looking for an experienced IT Services Coordinator to join our team in New York, New York. In this role, you will provide meticulous technical support and exceptional customer service to internal and external users. Your focus will be on troubleshooting hardware and software issues, maintaining user productivity, and ensuring seamless operation of IT systems. Ideal candidates will have strong technical expertise in Windows environments, Office 365, and hardware support, coupled with excellent organizational and communication skills. Responsibilities: • Deliver expert-level technical assistance for Windows-based systems, including installation, configuration, and maintenance. • Administer and troubleshoot Office 365 applications to ensure smooth operations and secure user access. • Diagnose and repair hardware issues, with a focus on Lenovo laptops and Cisco networking devices. • Provide Audio-Visual (A/V) support for conference rooms, handling equipment setup and video conferencing needs. • Communicate effectively with users to identify issues and offer clear, actionable solutions. • Collaborate with IT team members and external vendors to address complex support requests. • Manage service tickets using the ServiceNow system, ensuring prompt resolution and accurate documentation. • Generate detailed reports on service ticket trends, resolution times, and user feedback to drive improvements. • Maintain comprehensive documentation of support processes, solutions, and user guides. • Train users on IT resources and provide guidance for common troubleshooting techniques.
2026-03-05T00:00:00Z

Manager of Systems Integration

Florham Park, NJ
onsite
Permanent
0 - 0 USD / Yearly
We are looking for a dynamic and strategic leader to oversee the technology operations of our organization in Florham Park, New Jersey. This role involves managing IT infrastructure, enhancing automation, ensuring data accuracy, and driving system integrations to support business growth. The ideal candidate will bring hands-on leadership, a collaborative approach, and the ability to create scalable solutions that align with our company’s goals. Responsibilities: • Oversee the company’s IT infrastructure, ensuring secure access, device management, and robust security protocols. • Develop and implement automation strategies that leverage AI to streamline processes and improve efficiency. • Manage data governance across all departments, ensuring data accuracy and reporting consistency. • Lead the integration of systems across platforms including sales, finance, and operations tools. • Evaluate and optimize technology tools, ensuring alignment with organizational needs. • Maintain the stability and security of IT platforms while supporting business operations. • Drive AI and automation initiatives, aligning them with measurable business objectives. • Build and lead a multi-functional technology team, fostering collaboration and technical growth. • Create and manage the company’s technology roadmap, aligning it with long-term strategies. • Serve as a liaison between executive leadership and technical teams to ensure alignment of goals.
2026-03-10T00:00:00Z

Manager IT Security IAM

Burlington, NJ
onsite
Permanent
100000 - 150000 USD / Yearly
We are looking for an experienced IT Security IAM Manager to lead our Identity and Access Management program in Burlington, New Jersey. This role requires an experienced and detail-oriented individual who can oversee the design, implementation, and maintenance of enterprise identity governance and access control systems. The ideal candidate will combine technical expertise with strong leadership skills to ensure security, scalability, and compliance across all IAM operations. Responsibilities: • Lead the development and operation of IAM services, including identity lifecycle management, access governance, and authentication solutions. • Design and implement IAM processes such as provisioning, deprovisioning, role management, and access certifications. • Manage integrations between IAM platforms, directories, cloud services, HR systems, and enterprise applications to ensure seamless identity governance. • Troubleshoot and resolve complex technical issues related to IAM systems and integrations. • Establish and enforce architecture standards, design patterns, and best practices to ensure secure and scalable IAM solutions. • Collaborate with security, infrastructure, and compliance teams to align IAM controls with regulatory and audit requirements. • Monitor the health of IAM platforms, identify risks, and implement remediation strategies to mitigate vulnerabilities. • Provide technical leadership during upgrades, enhancements, and modernization efforts for IAM systems. • Develop and mentor a team of IAM engineers and analysts, fostering detail-oriented growth and technical expertise. • Ensure comprehensive documentation of IAM processes, standards, and operational procedures to support team enablement and continuous improvement.
2026-03-13T00:00:00Z

Office Manager

New York, NY
onsite
Contract / Temporary to Hire
24.7 - 26 USD / Hourly
We are looking for a highly organized and proactive Office Manager to join our team in New York, New York. This Contract to permanent position involves supporting regional leadership, managing office operations, and ensuring smooth project workflows. The ideal candidate will bring strong administrative skills, attention to detail, and a collaborative attitude to enhance efficiency across the organization. Responsibilities: • Provide operational support to regional leaders, including coordinating initiatives, tracking schedules, and organizing team meetings. • Manage communication between leadership and studio teams to ensure seamless collaboration. • Oversee sign/seal processes and coordinate with external teams as needed. • Create and maintain Teams and SharePoint sites for effective project collaboration. • Administer construction workflows, including processing submittals, coordinating reviews, and ensuring timely completion. • Facilitate project closeout by organizing documentation and archiving materials appropriately. • Support the setup of digital platforms such as Bluebeam and Miro for project planning and quality control. • Assist with document formatting, proofreading, and quality checks for Basis of Design documents. • Maintain office supplies, coordinate package deliveries, and ensure common areas remain organized and well-stocked. • Schedule interviews, prepare expense reports, and assist in onboarding new employees with welcome packets and workstation setup.
2026-03-12T00:00:00Z

Office Manager

Tatamy, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for an experienced Office Manager to oversee administrative operations and ensure the smooth functioning of our office in Tatamy, Pennsylvania. This position requires a proactive individual with strong organizational skills, attention to detail, and the ability to manage multiple responsibilities effectively. The ideal candidate will play a key role in maintaining office efficiency, managing supplies, and supporting financial processes. Responsibilities:<ul><li>Develops, presents, and monitors the annual operating and capital budgets.</li><li>Oversees financial functions including accounting, purchasing, payroll, and investment of organizational funds.</li><li>Ensures compliance with state and local financial regulations and reporting requirements.</li><li>Oversees staff recruitment, performance management, training, and employee relations.</li><li>Administers personnel policies, employee handbook, and labor agreements.</li><li>Fosters a positive, productive workplace culture focused on service excellence.</li><li>Supervises planning, maintenance, and improvement of roads, parks, facilities, and utility infrastructure.</li><li>Coordinates with engineers, contractors, and regulatory agencies on capital projects.</li><li>Ensures compliance with environmental, safety, and public health standards.</li><li>Serves as the primary point of contact for residents, businesses, media, and community organizations.</li><li>Manages public communications, including newsletters, website updates, and emergency notices.</li><li>Addresses citizen inquiries, complaints, and service requests promptly and professionally.</li><li>Conducts research, prepares reports, and advises leadership on governance, land use, budgeting, and long‑term planning.</li><li>Identifies opportunities for grants, partnerships, and community improvement initiatives.</li><li>Leads or supports economic development and revitalization initiatives.</li><li>Ensures operations comply with municipal codes, state laws, and federal regulations.</li></ul>
2026-03-11T00:00:00Z

Office Manager

New York, NY
onsite
Temporary
19.7885 - 22.913 USD / Hourly
We are looking for an experienced Office Manager to oversee the daily operations of an administrative office in New York, New York. This is a contract position requiring exceptional organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. The ideal candidate will be proactive in managing office supplies, handling financial tasks, and ensuring smooth office functions. Responsibilities: • Coordinate and manage administrative office operations to ensure efficiency. • Maintain an inventory of office supplies and place orders as needed to avoid shortages. • Oversee accounts payable processes, including invoice tracking and payment scheduling. • Perform receptionist duties, such as greeting visitors and managing incoming calls. • Ensure the office environment remains organized and focused on detail. • Develop and implement procedures to support seamless office workflows. • Collaborate with team members to address operational needs and resolve challenges. • Monitor and manage office budgets to maintain financial accuracy. • Support staff with administrative tasks and troubleshooting office-related issues.
2026-03-10T00:00:00Z

Office Manager

Glenside, PA
onsite
Temporary
24 - 28 USD / Hourly
Our client in Glenside is seeking a full-time contractor to support administrative, order processing, and customer communication functions. This role is fully on-site, Monday through Friday. Responsibilities: • Monitor and review emails from two mailboxes, respond to customer inquiries, or forward messages to the appropriate internal contact • Answer incoming phone calls and open/sort incoming mail from the post office • Enter sales orders from customer POs, quotes, or emails • Prepare shipping documents for both domestic and international shipments • Bill customers after shipments are completed and email invoices • Follow up on past-due AR balances and document all communication Experience: • QuickBooks Desktop experience helpful but not required • PDF editing helpful but not required • Basic proficiency in Excel, Word, PowerPoint, and general Microsoft Office applications Key Abilities: • Strong attention to detail • Reliable follow-up and task ownership • Clear, professional communication with customers and internal staff • Comfortable asking questions and seeking clarification when needed
2026-03-13T00:00:00Z

Office Manager

New York, NY
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a proactive and detail-oriented Office Manager to join our team in Lower Manhattan, New York. In this role, you will serve to ensure the workspace remains organized, efficient, and welcoming for employees and visitors. This is a 6-month contract position offering an exciting opportunity to work in a dynamic and fast-paced environment. Responsibilities:• Oversee daily office operations, ensuring common areas are tidy, supplies are well-stocked, and conference rooms are prepared for meetings.• Coordinate logistics for meetings and client visits, including arranging catering, preparing spaces, and providing a welcoming atmosphere.• Manage administrative tasks such as expense reporting, credit card reconciliations, and organizing receipts using the company’s travel and expense system.• Handle facilities-related needs by collaborating with vendors, scheduling maintenance, managing inventory, and providing basic IT assistance when required.• Plan and execute office events, such as happy hours and team gatherings, by booking venues, coordinating vendors, and fostering a collaborative environment.
2026-03-13T00:00:00Z

Facilities Manager

Princeton, NJ
onsite
Temporary
45 - 55 USD / Hourly
We are looking for a dedicated Facilities Manager to manage the day-to-day operations of our North American regional offices located in Princeton, New Jersey. In this long-term contract role, you will ensure the facilities are safe, reliable, and fully functional while maintaining cost efficiency. This position requires a proactive individual who can oversee maintenance teams, collaborate with vendors, and uphold compliance with policies and regulations. Responsibilities:• Oversee the safe and detail-oriented operation of office facilities, ensuring compliance with regulatory standards and company policies.• Manage daily building operations, including maintenance, repairs, housekeeping, groundskeeping, and technical systems.• Coordinate effectively with external vendors, contractors, property managers, and internal teams to ensure seamless facility operations.• Monitor and enhance facility efficiency, cleanliness, and environmental sustainability while controlling costs.• Maintain accurate records for systems data, contracts, expense budgets, project documentation, and regulatory compliance.• Ensure all building systems, such as lighting controls, backup power, and other infrastructure, are functioning optimally and meet operational needs.• Provide oversight for infrastructure issues, emergency responses, and contingency planning with availability for after-hours support when required.• Analyze and resolve complex facilities issues independently while collaborating with senior leadership.• Prioritize tasks effectively to manage multiple projects and address technical challenges.• Supervise in-house maintenance staff and contracted vendors to ensure high-quality service delivery.
2026-03-13T00:00:00Z

General Manager

Freehold, NJ
onsite
Permanent
60000 - 75000 USD / Yearly
A nationally recognized company with multiple locations in Ocean and Monmouth Counties is seeking a dynamic, personable, and results-driven General Manager to lead day-to-day spa operations. This role is ideal for a hands-on leader who thrives in a fast-paced, customer-focused environment and is passionate about developing teams, driving sales, and delivering exceptional guest experiences. The General Manager serves as a key partner to the Spa Owners, acting as a mentor and role model to staff while ensuring operational excellence, strong sales performance, and a welcoming spa environment. Salary is 60,000 - 75,000 Benefits include medical, dental, and vision insurance, 401k, PTO, employee discounts, flexible scheduling, and annual employee appreciation outings and events. Leadership & Team Management<ul><li>Serve as the direct supervisor.</li><li>Recruit, hire, train, schedule, and conduct performance review.</li><li>Oversee ongoing staff training, coaching, documentation, and team meetings.</li><li>Handle scheduling conflicts, call-outs, payroll-related disputes, and employee documentation.</li><li>Inspire a high-performance culture by leading by example.</li></ul>Sales & Business Performance<ul><li>Drive membership and gift card sales, meeting and exceeding individual and team goals.</li><li>Create, communicate, and help implement sales goals and promotions.</li><li>Motivate service providers to grow sales and maximize performance.</li><li>Analyze and optimize the daily appointment book to maximize revenue.</li><li>Communicate service offerings and promotions to clients.</li></ul>Customer Experience<ul><li>Deliver and model exceptional customer service to all guests and members.</li><li>Oversee and resolve all customer service challenges and conflicts.</li><li>Monitor client surveys and ensure feedback is communicated constructively to staff.</li></ul>Operations & Administration<ul><li>Oversee daily spa operations, ensuring smooth workflows and high standards.</li><li>Schedule and confirm appointments; balance and manage the daily booking schedule.</li><li>Maintain spa cleanliness and uphold brand and store standards throughout the facility.</li><li>Manage inventory, including ordering service supplies and equipment and performing routine counts.</li><li>Complete administrative tasks, computer data entry, and reporting as needed.</li><li>Support and oversee staff training programs and professional development initiatives.</li><li>Participate in company training programs, conferences, and ongoing development opportunities.</li></ul>Marketing & Community Engagement<ul><li>Manage and support social media responsibilities.</li><li>Participate in community outreach initiatives (approximately four per year).</li><li>Support brand presence and engagement within the local community.</li></ul>
2026-03-13T00:00:00Z