<p>We are looking for a Training Coordinator to support seasonal onboarding and learning delivery for benefit counselors. This seasonal Contract position is a strong fit for someone who enjoys leading training sessions, reinforcing employee readiness, and helping teams build confidence in a fast-paced service environment. The role will focus on delivering engaging instruction, tracking learner progress, and partnering with operational leaders to strengthen performance throughout the enrollment period.</p><p><br></p><p>Responsibilities:</p><p>• Lead instructor-led onboarding sessions for newly hired benefit counselors in both virtual and in-person settings.</p><p>• Teach core topics such as health and benefits offerings, enrollment workflows, customer interaction standards, and job-specific procedures.</p><p>• Support learning initiatives for call center and field enrollment staff by administering knowledge checks, assessments, and certification activities.</p><p>• Track participation, completion status, and learner performance using the learning management system and related reporting tools.</p><p>• Review quality results, assessment outcomes, and performance data to identify where additional coaching is needed.</p><p>• Provide one-on-one and small-group coaching to reinforce training content and improve employee effectiveness.</p><p>• Create, revise, and maintain training guides, reference documents, and job aids that support day-to-day learning.</p><p>• Collaborate with training, operations, and leadership partners to ensure staff are prepared for open enrollment responsibilities.</p><p>• Manage course assignments, completion records, and training documentation while helping improve materials and presentations over time.</p>
<p>We are looking for a Training Coordinator to support learning operations and training administration for a Long-term Contract position based in Madison, New Jersey. This role works closely with business teams and training leadership to organize learning programs, maintain training data, and help ensure employees have a smooth experience with required and developmental coursework. The position also supports learning systems, monitors curriculum completion, and helps deliver compliant, well-coordinated training across the organization.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a key point of contact for employee training inquiries, providing day-to-day assistance with learning-related questions and system access needs.</p><p>• Coordinate training schedules, curricula, and completion tracking to help business units stay aligned with required learning objectives.</p><p>• Collaborate with department leaders and training management to plan and launch learning initiatives effectively across the organization.</p><p>• Administer learning management system activities such as user and course maintenance, program setup, and quiz deployment for compliance education.</p><p>• Investigate and resolve learner issues involving training platforms and related tools to minimize disruption and improve the user experience.</p><p>• Maintain accurate training records, curriculum databases, and supporting documentation to ensure reliable reporting and audit readiness.</p><p>• Arrange training rooms, equipment, instructional materials, and participant support for in-house learning sessions.</p><p>• Oversee departmental supplies and office equipment upkeep to support the smooth operation of training activities.</p><p>• Contribute to special projects and additional departmental assignments while following workplace safety standards and regulatory expectations.</p>