We are looking for a detail-oriented Staff Accountant to join our team in New York, New York. In this position, you will play a critical role in managing financial operations for a non-profit organization. The ideal candidate will possess strong accounting knowledge, excel proficiency, and the ability to handle multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Conduct monthly budget reviews to ensure grant-related financial activities comply with organizational and funder guidelines.<br>• Accurately code and record expenditures in the accounting system.<br>• Prepare general ledger entries, revenue statements, and expense reports for grant reconciliation purposes.<br>• Post journal entries and generate invoices using Microsoft Dynamics and other accounting platforms.<br>• Maintain internal financial worksheets and produce full cost recovery reports using Excel.<br>• Create detailed financial reports for submission to funders.<br>• Forecast cash flow projections related to service income.<br>• Process and reconcile inventory transactions, including metro cards, food vouchers, credit card reconciliations, and cash receipts.<br>• Manage vendor payments, purchase orders, invoices, and utility cost-sharing statements while addressing inquiries.<br>• Review petty cash accounts and payment documentation for accuracy and proper coding.
<p>A well-established business and litigation law firm with multiple offices is seeking a <strong>highly motivated and experienced Attorney</strong> to join its <strong>Labor & Employment practice group</strong> in the Philadelphia office. The firm serves clients nationwide, including major corporations, large privately held companies, major healthcare providers, municipal entities, small businesses, and partnerships across various industries.</p><p><br></p><p>Please only apply if you have Labor & Employment legal experience. If you would like to be considered immediately please reach out to Kevin Ross at Robert Half. </p>
We are looking for an analytical and meticulous Financial Analyst to join our team on a Contract-to-Permanent basis. In this role, you will work closely with financial data, leveraging your expertise in Excel and foundational knowledge of finance, economics, or accounting. Based in Rutherford, New Jersey, this position offers the flexibility of remote work with occasional in-office collaboration.<br><br>Responsibilities:<br>• Analyze and interpret complex financial data to generate clear insights and reports.<br>• Utilize advanced Excel functions to manage and manipulate large datasets.<br>• Support royalty calculations and related financial processes with precision and accuracy.<br>• Collaborate with cross-functional teams to ensure alignment on financial strategies.<br>• Conduct audits and reconciliations to maintain data integrity and compliance.<br>• Apply data mining techniques to uncover trends and improve decision-making.<br>• Assist in the budgeting and forecasting process by providing accurate financial models.<br>• Utilize accounting software systems to streamline financial operations.<br>• Prepare and present financial reports to stakeholders in a clear and detailed manner.<br>• Monitor accrual accounting practices and ensure adherence to industry standards.
<p>We are looking for an experienced Property Accountant to join a dynamic investment group specializing in real estate investments. This role offers the opportunity to manage diverse accounting tasks while contributing to financial analysis and process improvements.</p><p><br></p><p>If you meet the requirements please contact me. <strong><u>Joe.Ciavardini@roberthalf</u></strong></p><p><br></p><ol><li><strong>Track Financial Information</strong>: Keep records of property income and expenses, such as rent payments, bills, and other costs </li><li><strong>Create Reports</strong>: Prepare simple financial reports like profit and loss statements or balance sheets for each property </li><li><strong>Help with Budgets</strong>: Work with property managers to make budgets and check if costs stay within limits </li><li><strong>Manage Payments</strong>: Handle invoices, payments, and rent collection to ensure all transactions are correct and on time </li><li><strong>Follow Rules</strong>: Support audits and ensure all accounting follows proper regulations and company guidelines </li></ol><p><br></p>
<p>Robert Half has partnered with an extremely stable firm on their search for an Accounting Manager with looking to advance within finance. This hybrid, accounting role will consist of leading the accounting department and overseeing its daily operations and ensuring compliance with all regulatory requirements and improving financial processes. In this role you will lead the month end close process, generate financial reporting packages, oversee financial budgeting, manage the annual external audit process, monitor cash flow activities, process bank reconciliations, coordinate with internal departments on implementation and maintenance of financial systems, review regulatory requirements, assist with tax compliance, and ensure the security of all financial assets. We are looking for an Accounting Manager with solid financial analysis skillset, excellent communication and interpersonal skills, strong understanding of GAAP standards, and the ability to multi-task while meeting crucial deadlines.</p><p><br></p><p>What you get to work on daily</p><p>· Manage and oversee daily accounting operations including accounts payable/receivable and general ledger activities</p><p>· Prepare and analyze monthly, quarterly, and annual financial statements</p><p>· Coordinate and complete annual audits</p><p>· Ensure compliance with internal policies and relevant financial regulations</p><p>· Supervise and mentor accounting staff</p><p>· Assist in the preparation of budgets and forecasting</p><p>· Support financial planning and analysis</p>
We are looking for an experienced ERP/CRM Consultant to join our team in Fairless Hills, Pennsylvania. In this long-term contract position, you will play a vital role in implementing and optimizing ERP and CRM systems, ensuring seamless alignment with business needs. Your expertise will contribute to the successful execution of strategic initiatives and the delivery of high-quality solutions.<br><br>Responsibilities:<br>• Lead the implementation and customization of ERP and CRM systems to align with organizational requirements.<br>• Collaborate with stakeholders to gather, analyze, and document business requirements.<br>• Develop and execute client-side scripting to enhance system functionality and user experience.<br>• Manage data migration processes, including extraction, mapping, transformation, and validation.<br>• Configure system settings and modules to meet project specifications.<br>• Create and maintain detailed documentation, including Business Requirement Documents (BRDs).<br>• Integrate APIs to enable seamless communication between systems and applications.<br>• Provide technical support and troubleshooting for ERP/CRM systems.<br>• Conduct regular system audits and performance testing to ensure optimal functionality.<br>• Train end-users and provide ongoing support to ensure successful system adoption.
<p>Our client in the Westchester County area has an opening for a Treasury Manager. This Treasury Manager role offers a unique opportunity to manage both day-to-day financial operations and long-term fiscal planning within a unified municipal government structure. The ideal candidate will have significant expertise in municipal finance, tax administration, and treasury management.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the billing, collection, and accounting of property taxes for the Village, Town, County, and local school district.</p><p>• Lead the development and execution of the annual budget process, collaborating with department leaders and elected officials to ensure fiscal priorities are met.</p><p>• Manage Village accounts using a double-entry system and maintain detailed classified budget controls in compliance with State Comptroller requirements.</p><p>• Prepare financial reports for the Mayor and Board of Trustees, ensuring accuracy and transparency.</p><p>• Develop financial forecasts and long-term capital plans in collaboration with financial advisors and bond counsel.</p><p>• Maintain strong relationships with auditors and ensure compliance with audit requirements.</p><p>• Plan and execute short- and long-term financing strategies for capital projects.</p><p>• Consult with Village officials to formulate fiscal policies that align with organizational goals.</p><p>• Prepare and submit annual financial reports to the State Comptroller.</p><p>• Ensure compliance with New York State budget and public hearing requirements.</p><p><br></p><p>If you are interested in this Treasury Manager opportunity, please email your resume in a Word format to joseph.colagiacomo@roberthalf with the subject line "Treasury Manager"</p>
<p>We are looking for an experienced Controller to join our team in Hartsdale, New York. This vital role is responsible for overseeing financial management operations for both our multi-family rental properties and laundry service division. The ideal candidate will bring extensive expertise in property accounting, payroll processing, and financial reporting to help drive operational success. As a key member of the leadership team, the Controller will ensure accurate accounting practices, utilize advanced financial systems, and provide financial insights to support strategic decision-making within the organization.</p>
<p>We are looking for an experienced Tax Manager to join our dedicated services team in the Westfield, New Jersey area. This role is ideal for someone who thrives in a dynamic environment, excels at managing complex tax engagements, and enjoys mentoring others while building strong client relationships. The successful candidate will play a pivotal role in ensuring compliance, optimizing tax strategies, and fostering team development.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review detailed federal, state, and local tax returns for various entities, including individuals, corporations, and partnerships.</p><p>• Ensure all tax filings are accurate, timely, and compliant with current laws and regulations.</p><p>• Conduct in-depth tax research to address complex issues and provide strategic solutions.</p><p>• Analyze business transactions to identify tax implications and recommend effective planning strategies.</p><p>• Represent clients during audits, appeals, and discussions with tax authorities, ensuring favorable outcomes.</p><p>• Mentor and supervise entry-level staff, providing guidance on technical matters and fostering skill development.</p><p>• Stay updated on changes in tax legislation and communicate relevant impacts to clients and team members.</p><p>• Collaborate with clients to identify opportunities for expanded services and long-term partnerships.</p><p>• Manage special projects such as tax due diligence for mergers and acquisitions.</p><p>• Develop and maintain detailed documentation of correspondence and interactions with tax authorities.</p>
<p>Robert Half is looking for a dedicated Accounts Payable Specialist to manage the full lifecycle of invoices across multiple entities for our dynamic client. This Accounts Payable Specialist role involves ensuring accurate processing, timely payments, and smooth month-end close activities while maintaining compliance with company policies. The ideal candidate will possess strong expertise in accounts payable operations, proficiency with Microsoft Dynamics or similar platforms, and a proactive approach to improving processes.</p><p><br></p><p>Responsibilities:</p><ul><li>Process and accurately code 100+ invoices weekly using Microsoft Dynamics.</li><li>Ensure timely and compliant payments by adhering to internal approval workflows.</li><li>Reconcile vendor statements and resolve discrepancies efficiently.</li><li>Prepare reconciliations and schedules to support monthly accounts payable close.</li><li>Track 1099 vendors and assist with year-end reporting requirements.</li><li>Collaborate with vendors and internal teams to address billing inquiries and issues.</li><li>Handle intercompany accounts payable activities within a multi-entity structure.</li><li>Identify and propose process improvements to enhance accuracy and reduce manual tasks.</li></ul>
We are looking for an experienced Payroll Manager to oversee comprehensive payroll operations for a non-profit organization based in Princeton, New Jersey. This is a contract position that requires expertise in managing payroll for a large, multi-state workforce. The ideal candidate will ensure accuracy, compliance, and efficiency across all payroll processes.<br><br>Responsibilities:<br>• Manage and execute full-cycle payroll processes, ensuring timely and accurate payment to employees.<br>• Handle multi-state payroll operations while adhering to local regulations and tax requirements.<br>• Oversee payroll for a workforce exceeding 500 employees, maintaining accuracy and compliance.<br>• Utilize ADP Workforce Now and Paycom systems to streamline payroll functions and reporting.<br>• Ensure compliance with federal, state, and organizational payroll policies.<br>• Provide detailed analysis and reporting related to payroll activities.<br>• Collaborate with HR and finance teams to address payroll discrepancies and optimize processes.<br>• Stay updated on changes in payroll laws and regulations to ensure ongoing compliance.<br>• Train and support staff on payroll systems and procedures as needed.<br>• Identify opportunities for process improvements within payroll operations.
<p>We are looking for a motivated Entry-Level Accountant to join our team in Paramus, New Jersey. This is a fantastic opportunity for someone eager to grow their accounting career in the Import/Export industry. As part of a long-term contract position, you'll gain valuable experience while working on-site three days a week.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable transactions, ensuring accuracy and timely payment.</p><p>• Perform bank reconciliations to verify account balances and resolve discrepancies.</p><p>• Reconcile general ledger accounts to maintain accurate financial records.</p><p>• Manage accounts receivable tasks, including invoicing and payment tracking.</p><p>• Record and maintain accounting entries in compliance with company policies.</p><p>• Utilize Excel for financial data analysis and reporting.</p><p>• Learn and adapt to NetSuite accounting software with provided training.</p><p>• Assist in preparing financial reports and documentation for audits.</p><p>• Collaborate with team members to ensure smooth accounting operations.</p>
<p>We are looking for a meticulous and dependable Bookkeeper to join our team in New Rochelle, New York. This role offers an excellent opportunity for professionals with a background in the real estate industry who excel in managing financial operations and ensuring compliance with accounting standards. As a key member of our finance team, you will be responsible for maintaining accurate financial records, preparing detailed reports, and collaborating closely with internal departments to support the organization's financial goals and efficiency.</p>
Customer Support Coordinator<br>First point of contact to greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Strong professional verbal and written communication skills required to provide the best possible first impression and ensure a positive experience. Assist Customer Service team and other staff members with administrative tasks including data entry and general email distribution as well as other duties as needed.<br>RESPONSIBILITIES: <br>• Professionally and effectively communicate and greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Take messages and provide basic information to callers as needed.<br>• Screen and distribute general email and voicemail inquiries to appropriate person or department.<br>• Assist Customer Service team with data entry related to orders, customer account records and RMA’s.<br>• Assist with distributing RMA Repair estimates to customers, provide status updates and direct customer inquiries to the appropriate person or department as needed.<br>• Maintain office supplies for Customer Service teams.<br>• Monitor incoming faxes and route accordingly.<br>• Other duties or responsibilities as required<br>REQUIREMENTS:<br>• High School/GED, College preferred<br>• Minimum of 2 years of relevant Reception, Coordinator or Administrative experience in a Customer Service oriented environment preferred<br>• Individual contributor with general supervision<br>• Working knowledge of Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)<br>• Knowledge of audio/ video conferencing systems i.e. Teams/Zoom preferred<br>• Knowledge of ACD telephony systems preferred<br>• General understanding of customer service principles and practices, including being attentive, empathetic and responsive.<br>• Ability to communicate technical information.<br>• Exceptional verbal and written communication skills to effectively communicate with customers, clients, vendors and employees.<br>• Ability to multitask and manage high volume phone calls and emails.<br>• Ability to handle conflict resolution or irate customers in a calm and professional manner to provide solutions or escalate accordingly.<br>• Flexibility and adaptability to changing circumstances, new technologies, processes and priorities.<br>• Strong ability to adapt quickly to department schedules and company’s changing needs.<br>• Strong prioritization skills required to quickly analyze a situation and determine best course of action or if escalation is required.<br><br>PHYSICAL REQUIREMENTS (lifting, maneuvering, standing, sitting, as applicable)<br>• Long hours sitting and using office equipment (Extended periods of sitting during the course of a typical workday/Greater than 4 hours? (use quantifiable numbers/no grey area)<br>• Must be able to remain in a stationary (stand or sit) position 75% of the working shift.<br>• Continually operates a computer and other office productivity machinery, such as copy machine, computer printer.<br>• Business Hours – Monday – Friday 8:30 am -5:30 pm
<p>We are looking for an HR Recruiter to join a team in Bryn Mawr, Pennsylvania. This is a Contract-to-permanent position where you will play a pivotal role in managing recruitment activities to support organizational growth. The ideal candidate will bring expertise in full cycle recruiting and a proactive approach to sourcing top talent.</p><p><br></p><p>Responsibilities:</p><p>• Manage the end-to-end recruitment process, including sourcing, screening, interviewing, and onboarding candidates.</p><p>• Conduct intake interviews to understand hiring needs and develop tailored recruitment strategies.</p><p>• Make 100 calls daily to connect with potential candidates and build a strong talent pipeline.</p><p>• Utilize applicant tracking systems to manage candidate data effectively and ensure compliance.</p><p>• Collaborate with hiring managers to align recruitment efforts with organizational goals.</p><p>• Maintain detailed records of recruitment activities using Microsoft Office Suite.</p><p>• Provide regular updates and reports on recruiting metrics and progress.</p><p>• Ensure a positive candidate experience throughout the hiring process.</p><p>• Support the team in achieving hiring objectives while adhering to deadlines.</p>
We are looking for an experienced Accounts Payable Clerk to join a leading manufacturing company in Fairfield, New Jersey. This is a hybrid, Contract to permanent position offering flexibility with four days of remote work and one day in the office. In this role, you will play a vital part in supporting the Accounts Payable Manager while ensuring accurate and efficient processing of invoices and payments.<br><br>Responsibilities:<br>• Process and review invoices for accuracy and proper coding in compliance with company policies.<br>• Perform three-way matching of purchase orders, invoices, and receipts to maintain payment integrity.<br>• Collaborate with vendors and internal teams to resolve discrepancies and ensure timely payments.<br>• Maintain records of transactions and prepare reports using Excel and Great Plains Accounting software.<br>• Assist the Accounts Payable Manager with daily operations and provide support to team members as needed.<br>• Ensure adherence to accounting standards while maintaining a high level of accuracy in all tasks.<br>• Participate in system updates or transitions as required, ensuring smooth integration of processes.<br>• Monitor and reconcile accounts to ensure proper documentation and financial accountability.<br>• Address inquiries related to accounts payable and provide prompt resolutions.
<p>We are looking for an experienced Endpoint Administrator to join our team in Blue Bell, Pennsylvania. In this Contract-to-Permanent role, you will play a vital part in managing endpoint devices, ensuring compliance, and providing executive-level IT support. This position is ideal for someone with expertise in mobile device management and strong communication skills to interact with diverse stakeholders.</p><p>**4 days a week onsite in Blue Bell, PA office </p><p><br></p><p>Responsibilities:</p><p>• Manage mobile device policies, oversee patching updates, and ensure compliance for iOS devices using tools such as MobileIron and Intune.</p><p>• Develop and implement automation workflows using PowerShell to streamline workstation management and OS deployments.</p><p>• Handle advanced tasks such as task sequencing, Autopilot configurations, and PowerShell scripting for efficient endpoint administration.</p><p>• Act as a Tier 3 escalation point to resolve complex IT issues, including connectivity problems and site outages.</p><p>• Provide high-level support for executives, offering personalized assistance and ensuring seamless technology use for C-level stakeholders.</p><p>• Collaborate with the ServiceNow platform to manage and track IT service requests.</p><p>• Ensure the security and functionality of all endpoint devices by maintaining up-to-date patches and configurations.</p>
<p>Seeking an experienced Corporate Paralegal with a background in a large law firm setting to support our corporate legal team. The ideal candidate will have a strong understanding of corporate governance, mergers & acquisitions, securities law, and general corporate matters. This role involves providing high-level assistance in the preparation and filing of corporate documents, managing complex transactions, and coordinating with clients and internal teams.</p><p><br></p><ul><li>Assist in the preparation and filing of corporate documents, including incorporation papers, organizational documents, and SEC filings.</li><li>Draft and review corporate resolutions, minutes, and other governance documents.</li><li>Support mergers, acquisitions, and corporate transactions, including due diligence and closing process.</li><li>Manage corporate records and ensure compliance with federal, state, and local regulations.</li><li>Assist attorneys with client communications, document management, and preparing materials for board meetings and shareholder meetings.</li><li>Conduct legal research and maintain up-to-date knowledge of corporate governance and regulatory matters.</li></ul><p><br></p>
We are looking for a skilled Senior Software Engineer to join our team in New York, New York. In this role, you will contribute to the development and maintenance of complex web applications, leveraging modern technologies and best practices. Your expertise in front-end and back-end development will be critical in delivering high-quality solutions that meet user and business needs.<br><br>Responsibilities:<br>• Develop and maintain web applications using Ruby on Rails and JavaScript frameworks such as React.js.<br>• Create responsive and accessible user interfaces that adhere to modern web standards and best practices.<br>• Collaborate with cross-functional teams to design and implement scalable software solutions.<br>• Write clean, efficient, and well-documented code following industry best practices.<br>• Manage version control using Git and ensure smooth integration of code changes.<br>• Optimize database performance with MySQL and ensure data integrity.<br>• Troubleshoot and resolve software issues across the development lifecycle.<br>• Utilize Linux-based systems for deployment, configuration, and maintenance.<br>• Stay updated on emerging technologies to improve development processes and enhance application performance.
<p>Do you thrive in customer-facing roles and enjoy being the first point of contact for visitors and clients? Our client is seeking a friendly and organized <strong>Part-Time Receptionist</strong> to provide front desk support and help maintain a welcoming office environment. If you have great communication skills and enjoy working in a professional setting, we encourage you to apply!</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>As a Part-Time Receptionist, your duties will include:</p><ul><li><strong>Front Desk Operations:</strong> Greet visitors warmly, answer incoming calls, and direct inquiries to the appropriate person or department.</li><li><strong>Administrative Tasks:</strong> Assist with tasks such as filing, data entry, and distribution of mail and packages.</li><li><strong>Scheduling Support:</strong> Manage meeting room bookings and coordinate calendars for staff as required.</li><li><strong>Customer Service:</strong> Respond to inquiries both in person and over the phone in a professional and courteous manner.</li><li><strong>Office Organization:</strong> Maintain the front desk area and ensure it is clean and organized.</li><li><strong>Miscellaneous Duties:</strong> Provide support for additional tasks and projects assigned by management.</li></ul><p><br></p>
We are looking for an experienced Agile/Scrum Master to join our team in New York, New York, on a long-term contract basis. In this role, you will be responsible for driving the successful delivery of projects by fostering collaboration, guiding teams in Agile methodologies, and ensuring smooth execution of Scrum practices. This position offers an opportunity to work in the dynamic financial services industry, where precision and adaptability are key.<br><br>Responsibilities:<br>• Facilitate daily stand-ups and guide teams in adhering to Scrum delivery processes.<br>• Lead the definition and documentation of project scope, staffing plans, and communication strategies.<br>• Monitor project progress daily, identifying issues and collaborating with the team to implement corrective actions.<br>• Manage and report on project scope, schedules, resources, and financials to stakeholders.<br>• Author user stories and acceptance criteria while ensuring alignment with project requirements.<br>• Collaborate with teams to define quality expectations, schedule defect remediation, and address technical debt.<br>• Resolve team conflicts and remove impediments to ensure smooth collaboration and task execution.<br>• Organize and lead key Agile meetings, including sprint planning, daily Scrum, sprint reviews, and retrospectives.<br>• Limit external interruptions and distractions to maintain team focus on engineering tasks.<br>• Drive continuous improvement initiatives by facilitating retrospective discussions and implementing actionable feedback.
<p>We’re seeking a highly organized and proactive Litigation Executive Assistant to support our client's litigation team. This role involves coordinating case activities, managing legal documentation, and assisting attorneys throughout the litigation process. The ideal candidate is detail-oriented, communicative, and comfortable working in a fast-paced legal environment.</p><p>Key Responsibilities:</p><ul><li>Coordinate litigation case timelines, deadlines, and documentation from start to finish</li><li>Organize and manage legal documents, filings, and discovery materials</li><li>Assist with legal research and help prepare case files for hearings and trials</li><li>Support attorneys with scheduling, logistics, and communication</li><li>Lead administrative efforts for depositions, witness coordination, and trial preparation</li><li>Maintain client communication and provide updates on case progress</li><li>Collaborate with internal teams and external counsel to ensure smooth case management</li></ul><p><br></p>
We are looking for an experienced ERP/CRM Consultant to join our team in Brooklyn, New York. In this Contract-to-permanent role, you will play a pivotal part in managing and optimizing enterprise systems to align with business needs. This position offers the opportunity to collaborate across multiple departments, ensuring seamless integration and functionality of ERP and CRM solutions.<br><br>Responsibilities:<br>• Lead the implementation and optimization of ERP and CRM systems to support organizational goals.<br>• Collaborate with stakeholders across departments to gather requirements and ensure system alignment with business processes.<br>• Develop and manage project plans, including timelines, budgets, and deliverables.<br>• Oversee the configuration and customization of ERP and CRM modules, ensuring they meet user needs.<br>• Provide guidance on system integration, including API development and data migration.<br>• Coordinate with external vendors and consultants to ensure successful delivery of solutions.<br>• Create detailed documentation, such as business requirement documents, to support system development and maintenance.<br>• Drive user adoption through effective training and change management strategies.<br>• Monitor system performance and identify opportunities for improvement.<br>• Ensure compliance with industry standards and best practices in system management.
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
We are looking for an experienced Tech Lead to join our team in Philadelphia, Pennsylvania. In this role, you will guide the development of scalable web applications and oversee technical decisions in alignment with organizational objectives. This position offers an exciting opportunity to work on impactful projects while mentoring a team of engineers.<br><br>Responsibilities:<br>• Lead the architectural design and development of scalable web applications across multiple platforms.<br>• Define and promote a shared technical vision that supports long-term strategic goals.<br>• Collaborate with cross-functional teams to make critical decisions on frameworks, services, and technical approaches.<br>• Oversee code reviews, engineering discussions, and external development teams to ensure high-quality outcomes.<br>• Contribute to coding efforts on high-priority components, integrations, or prototypes as needed.<br>• Design and implement APIs, including RESTful and GraphQL, to integrate with various systems.<br>• Guide the adoption of Agile methodologies, CI/CD pipelines, and automated testing practices.<br>• Mentor engineers by providing technical guidance and fostering growth.<br>• Ensure database solutions, such as PostgreSQL and DynamoDB, are optimized and meet application requirements.<br>• Work closely with stakeholders to communicate technical concepts effectively to both technical and non-technical audiences.
