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2 results for Customer Experience Specialist in Bridgeton, MO

Customer Service Representative

Edwardsville, IL
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support consumer lending operations in Edwardsville, Illinois. This Long-term Contract position is ideal for someone who enjoys combining customer communication with detailed administrative work in a banking environment. The person in this role will help process indirect dealer loan activity, maintain accurate records, and provide attentive assistance to dealers and members throughout the funding process. Responsibilities: • Review incoming dealer and consumer loan documentation, confirm all required materials are present, and enter complete contract details into the lending platform to support timely funding. • Communicate with dealers and members by phone or email to obtain missing information, clarify documentation, and keep the loan process moving efficiently. • Examine loan packets for accuracy and completeness, ensuring payment instructions, supporting forms, and checklist items are properly verified before disbursement. • Record updates and status notes within the lending system so loan activity remains current, traceable, and well documented. • Prepare and manage administrative materials such as denial correspondence, document requests, dealer records, reserve verification support, and files for both new and existing dealer relationships. • Process payoff check verification and distribution while coordinating title retrieval from internal storage resources as needed. • Handle lien filing and lien release tasks in accordance with applicable procedures and loan documentation requirements. • Provide courteous, attentive service that reflects positively on the organization when assisting external dealers and current members.
2026-06-04T00:00:00Z

Claims Specialist

Chesterfield, MO
onsite
Temporary / Contract
30 - 55 USD / Hourly
We are looking for a Claims Specialist to join a growing legal and risk team in Chesterfield, Missouri. This Long-term Contract position is well suited for someone who is detail oriented and can oversee complex claim activity, coordinate with internal and external partners, and maintain strong documentation practices in a fast-moving environment. The role offers broad exposure across multiple operating companies and supports workers’ compensation, auto liability, and general liability matters. You will play an important part in helping the organization manage risk, control claim costs, and improve claims workflows as the business continues to expand. Responsibilities: • Oversee claims from initial notice through final resolution, ensuring each case is documented thoroughly and advanced in a timely manner. • Manage a varied caseload with significant emphasis on workers’ compensation matters, along with auto liability and general liability exposures. • Work closely with third-party administrators, insurance carriers, and outside counsel to support effective claim handling and informed decision-making. • Gather, review, and organize records such as wage information, incident details, and related supporting materials needed for evaluation and processing. • Submit and track claims in alignment with company standards and applicable regulatory obligations, maintaining accuracy throughout the process. • Partner with teams across operations, human resources, legal, and safety to collect facts, resolve open issues, and move claims toward closure. • Monitor milestones, deadlines, reserves, settlement discussions, and litigation-related developments in collaboration with the Claims Manager. • Maintain secure, well-ordered claim files while protecting confidential information and supporting process improvements in a high-volume, evolving organization. The pay range for this position is 30 to 55. Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-06-08T00:00:00Z