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17 results for Desktop Support Technician in Brickell Hammock, FL

IT Support Technician

Fort Lauderdale, FL
onsite
Temporary / Contract
- USD / Hourly
We are looking for an IT Support Technician to provide onsite technical support for network and end-user technology operations in Fort Lauderdale, Florida. This Contract position focuses on maintaining dependable wired and wireless connectivity across a busy convention center setting, where event activity demands fast issue resolution and consistent system performance. The role will support exhibitors, staff, and guests by addressing technical problems, installing new network connections, and helping ensure technology services remain stable during conferences, trade shows, and other large gatherings. Responsibilities: • Deliver hands-on support for desktop, workstation, and network-related issues affecting staff, exhibitors, and event operations. • Investigate and resolve wired and wireless connectivity problems in meeting spaces, public areas, administrative offices, and event halls. • Install, test, and activate new network drops to meet the technical needs of exhibit spaces, registration areas, digital displays, and production teams. • Monitor network behavior during high-traffic events and take corrective action to improve reliability, speed, and user access. • Troubleshoot hardware and infrastructure components, including network equipment and end-user devices, to minimize downtime. • Manage and update service desk tickets by documenting incidents, solutions, and follow-up actions in a timely manner. • Support infrastructure-related projects by assisting with configuration tasks, device setup, and on-site technical deployments. • Verify that network and workstation performance aligns with operational expectations before, during, and after event cycles.
2026-05-01T20:43:58Z

IT Support Technician

Fort Lauderdale, FL
onsite
Temporary / Contract
- USD / Hourly
We are looking for an IT Support Technician to provide hands-on technical support for a convention center environment in Fort Lauderdale, Florida. This Contract position focuses on maintaining dependable wired and wireless connectivity for events, staff operations, exhibitors, and guest access across large, high-traffic spaces. The role requires a practical troubleshooter who can respond quickly to technical issues, support network-related installations, and help deliver consistent service during conferences, trade shows, and public events. Responsibilities: • Provide on-site support for wired and wireless network issues affecting meeting spaces, event halls, lobbies, administrative offices, and other venue areas. • Investigate connectivity interruptions, slow performance, and capacity concerns, then apply corrective actions to restore reliable service. • Install and activate new network drops for exhibitors, registration setups, digital displays, production teams, and event operations. • Test network connections and verify that infrastructure performs effectively under heavy user demand during large-scale events. • Troubleshoot desktop, workstation, and hardware-related problems involving Windows-based systems and peripheral equipment. • Manage and resolve service desk requests by documenting issues, tracking progress, and communicating updates to stakeholders. • Support network hardware and infrastructure components by identifying faults, replacing defective equipment, and confirming proper operation. • Assist with setup, support, and teardown activities tied to multi-phase event schedules and changing technical requirements.
2026-05-01T20:43:58Z

Help Desk Technician

Fort Lauderdale, FL
remote
Temporary / Contract
20.00 - 25.00 USD / Hourly
Help Desk / Desktop Support Job PostingWe are seeking a Help Desk professional with experience supporting end users in a fast-paced environment. The ideal candidate will have hands-on experience with Active Directory, Microsoft Office, Office 365, Windows 10, and ticketing systems.Key Responsibilities:<ul><li>Provide first-level technical support for hardware, software, and user access issues</li><li>Troubleshoot Windows 10, Microsoft Office, and Office 365-related problems</li><li>Manage user accounts, password resets, and permissions in Active Directory</li><li>Document, track, and resolve issues through a ticketing system</li><li>Escalate complex technical problems to higher-level support teams as needed</li><li>Assist with workstation setup, software installation, and basic system configuration</li><li>Deliver strong customer service while supporting internal users</li></ul>
2026-05-05T15:18:42Z

Help Desk Technician

Delray Beach, FL
onsite
Temporary / Contract
22.00 - 25.00 USD / Hourly
We are seeking a Help Desk Support Technician to provide frontline support to end users by troubleshooting hardware, software, and access-related issues. Based on general knowledge.Key Responsibilities<ul><li>Respond to incoming support requests through a ticketing system and ensure timely resolution in accordance with established SLA requirements. Based on general knowledge.</li><li>Troubleshoot common issues involving hardware, software, login access, email, desktop support, and basic applications in Windows and Office 365 environments. Based on general knowledge.</li><li>Document issues, troubleshooting steps, and resolutions accurately within the ticketing system. Based on general knowledge.</li><li>Escalate more complex technical problems to higher-level support teams when appropriate. Based on general knowledge.</li><li>Deliver professional, customer-focused support to end users while maintaining strong attention to detail. Based on general knowledge.</li></ul>
2026-05-05T15:28:45Z

Support Technician

Fort Lauderdale, FL
remote
Temporary / Contract
- USD / Hourly
We are seeking a knowledgeable and proactive MAC Support Technician to join our IT team. The ideal candidate will have extensive experience with Tanium, JAMF, and enterprise-level MAC environments. The MAC Support Technician will be responsible for managing and supporting our fleet of Apple devices, ensuring their optimal performance and security. Key Responsibilities:<ul><li>Provide technical support for MAC users, addressing hardware, software, and network issues efficiently.</li><li>Manage and deploy MAC devices using JAMF Pro, including configuration, maintenance, and troubleshooting.</li><li>Utilize Tanium for endpoint management, security, and compliance monitoring.</li><li>Maintain and optimize enterprise MAC environments, ensuring seamless integration and operation.</li><li>Perform routine updates, patch management, and system maintenance to ensure the reliability and security of MAC devices.</li><li>Collaborate with the IT team to develop and implement policies and procedures for MAC management.</li><li>Conduct training sessions and provide guidance to end-users on MAC functionalities and best practices.</li><li>Document support activities, configurations, and procedures accurately.</li><li>Stay updated with the latest industry trends and best practices in MAC support and management.</li></ul>
2026-04-24T19:48:44Z

Help Desk Analyst I

Coconut Creek, FL
onsite
Temporary / Contract
- USD / Hourly
We are looking for a motivated Help Desk Analyst I to provide frontline technical assistance for employees in Coconut Creek, Florida. This Long-term Contract opportunity is well suited for someone who enjoys solving everyday technology issues, delivering responsive support, and building a strong foundation in IT operations. The role supports users across hardware, software, mobile, and network-related needs while maintaining a high standard of service and clear documentation. Responsibilities: • Respond to incoming support requests and deliver first-level assistance for common technical issues involving workstations, applications, printers, and connected devices. • Diagnose and resolve routine problems affecting desktops, laptops, mobile equipment, and peripheral hardware in a timely and detail-oriented manner. • Record incidents, troubleshooting steps, and final outcomes accurately within the ticket management system to maintain reliable support history. • Create and manage user accounts, perform password assistance, and complete foundational Active Directory administration tasks as assigned. • Route more complex or unresolved issues to advanced support teams with clear notes and relevant diagnostic details. • Support device setup, configuration, and deployment activities for computers, Apple products, and other endpoint technology. • Provide courteous follow-up with end users to confirm issues have been addressed and service expectations have been met. • Contribute to internal knowledge resources by documenting recurring issues, standard fixes, and user support guidance.
2026-04-30T14:24:28Z

Help Desk/Desktop Support Analyst

Doral, FL
onsite
Temporary / Contract
22.80 - 26.40 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for employees in Doral, Florida. This Long-term Contract position focuses on supporting day-to-day desktop operations, resolving user issues efficiently, and maintaining a stable Microsoft Windows 10 environment. The ideal candidate brings strong troubleshooting ability, clear communication, and a service-oriented approach to end-user support. Responsibilities: • Provide first- and second-level technical support for end users, addressing issues related to hardware, software, and network connectivity in a Windows 10 environment. • Manage Active Directory tasks such as creating and updating user accounts, resetting passwords, adjusting permissions, and applying group policy changes. • Diagnose and resolve problems affecting desktops, laptops, printers, mobile devices, and commonly used business applications. • Respond to and track support requests through a service desk platform, ensuring accurate documentation and timely follow-up on each ticket. • Set up, configure, and maintain workstations, peripheral devices, and endpoint protection tools to support daily business operations. • Communicate clearly with users throughout the support process, delivering a positive service experience while escalating more complex issues when appropriate.
2026-04-24T20:23:44Z

IT Help Desk Technician

Fort Lauderdale, FL
onsite
Temporary / Contract
- USD / Hourly
IT Help Desk TechnicianWe are seeking an enthusiastic IT Help Desk Technician to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities. Responsibilities<ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul>
2026-04-23T18:38:47Z

Help Desk

Wilton Manors, FL
remote
Temporary / Contract
- USD / Hourly
The Early Career Help Desk Technician provides first‑level technical support to end users by resolving common hardware, software, and access issues. This role is ideal for individuals beginning their IT career who are eager to learn, grow technical skills, and build experience in a professional support environment. The technician will work closely with IT team members to ensure timely issue resolution and a positive user experience. Key Responsibilities<ul><li>Provide Tier 1 technical support for desktops, laptops, mobile devices, and peripherals</li><li>Respond to tickets, emails, and phone requests in a timely and professional manner</li><li>Troubleshoot basic hardware, software, and connectivity issues</li><li>Assist with user account setup, password resets, and access requests</li><li>Support Windows and/or macOS operating systems and common business applications</li><li>Document issues, troubleshooting steps, and resolutions in the ticketing system</li><li>Escalate complex issues to Tier 2 or specialized IT teams as needed</li><li>Assist with onboarding/offboarding tasks and workstation setup</li><li>Follow IT procedures, security policies, and service standards</li></ul>
2026-04-23T19:48:44Z

Hardware Technician

Coral Springs, FL
onsite
Temporary to Hire
- USD / Hourly
We are looking for a detail-oriented Hardware Technician to join a plastics manufacturing organization in Coral Springs, Florida. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys hands-on technical work, follows established security procedures, and takes pride in completing tasks accurately and efficiently. In this role, you will support device preparation, software setup, encryption-related processes, and service requests while collaborating with team members to meet customer requirements. The position also calls for strong problem-solving skills, steady productivity, and a customer-focused approach to technical support. Responsibilities: • Prepare hardware for customer delivery by installing required applications and completing encryption key configuration according to documented specifications. • Process service and repair requests with accuracy, ensuring each item is handled in line with quality and security expectations. • Provide first-level assistance to customers and coworkers by diagnosing basic hardware and software issues and resolving common technical problems. • Follow established compliance and security protocols consistently when handling devices, software, and sensitive configuration activities. • Track assigned work carefully, maintain an efficient pace, and ensure orders are completed correctly and on schedule. • Support inventory organization by helping monitor equipment locations, stock availability, and proper allocation of materials. • Collaborate with the deployment team to meet operational goals while adapting to shifting priorities and workload demands. • Contribute to additional technical and departmental tasks as business needs require.
2026-04-30T14:24:28Z

Network Engineer

Miami, FL
onsite
Temporary / Contract
- USD / Hourly
Network Engineer – Early CareerLocation: Miami, FLWork Model: OnsiteRole OverviewThe Network Engineer (Early Career) supports the installation, configuration, monitoring, and troubleshooting of enterprise network infrastructure. This role is ideal for a junior‑level candidate looking to grow hands‑on experience with routing, switching, wireless, and network security in a production environment while working alongside senior engineers.Key Responsibilities<ul><li>Assist in the configuration, support, and maintenance of LAN, WAN, and wireless networks</li><li>Monitor network performance and respond to incidents, alerts, and service requests</li><li>Troubleshoot connectivity issues related to switches, routers, firewalls, and network devices</li><li>Support network user access, IP addressing, VLANs, and basic routing protocols</li><li>Assist with network documentation, diagrams, and asset tracking</li><li>Perform routine maintenance, patching, and hardware installations</li><li>Support network security controls such as firewall rules, VPNs, and access controls</li><li>Escalate complex issues to senior engineers and vendors as needed</li><li>Participate in network upgrades, changes, and infrastructure projects</li></ul>
2026-04-30T18:23:46Z

Infrastructure Engineer

Delray Beach, FL
onsite
Temporary to Hire
- USD / Hourly
We are looking for an Infrastructure Engineer to support and strengthen a municipal technology environment in Florida. This contract-to-permanent opportunity is ideal for a systems specialist who is comfortable managing core infrastructure across servers, storage, virtualization, cloud services, networking, and end-user computing. The person in this role will help maintain reliable operations, improve platform performance, and contribute to secure, well-documented IT services for a complex public-sector environment. Responsibilities: • Oversee daily support and administration of infrastructure platforms, including servers, storage systems, backup solutions, cloud resources, network components, and endpoint devices. • Install, configure, and maintain Windows and Linux servers along with application, database, file, print, and communication systems used across the organization. • Manage virtualized environments across VMware and OpenShift, performing performance tuning, maintenance, and support for both on-site and remote systems. • Troubleshoot software and hardware issues by following established support procedures, running diagnostics, coordinating repairs, and escalating complex incidents when needed. • Protect business continuity by administering backup operations, validating recovery processes, and supporting disaster recovery readiness for enterprise systems. • Maintain accurate infrastructure records and configuration documentation covering servers, storage, switches, routers, firewalls, connections, and related assets. • Support the design, deployment, and ongoing administration of VPNs, wireless networks, firewalls, routers, and switching environments for organizational and public safety use cases. • Strengthen security across the infrastructure landscape by managing access controls, user environments, mobile device management, wireless access, and connected equipment. • Evaluate new technologies, test software and hardware solutions, recommend upgrades or replacements, and provide guidance or training to users and team members. • Participate in on-call coverage, collaborate across IT functions, and help cross-train colleagues on current and emerging infrastructure tools and practices.
2026-04-21T14:44:30Z

security engineer

Miami, FL
onsite
Temporary / Contract
- USD / Hourly
Security Engineer – Early CareerLocation: Miami, FLWork Model: Onsite – 5 days per weekRole OverviewThe Early Career Security Engineer supports the implementation, monitoring, and maintenance of cybersecurity controls across enterprise systems and networks. This role is ideal for candidates at the start of their security careers who want hands‑on exposure to security operations, vulnerability management, incident response, and security tooling while working closely with senior security engineers.Key Responsibilities<ul><li>Monitor security alerts and events from SIEM, endpoint, and network security tools</li><li>Assist with incident response activities including investigation, containment, and documentation</li><li>Support vulnerability scanning, remediation tracking, and risk reporting</li><li>Help administer identity and access management controls (user access reviews, permissions, MFA)</li><li>Assist in maintaining security controls for servers, endpoints, cloud platforms, and network devices</li><li>Review logs and alerts to identify suspicious or anomalous activity</li><li>Support security audits, risk assessments, and compliance initiatives</li><li>Document security procedures, playbooks, and standard operating processes</li><li>Escalate complex security events to senior engineers as required</li></ul>
2026-04-30T18:44:08Z

Cloud Engineer

Miami, FL
onsite
Temporary / Contract
- USD / Hourly
Senior Cloud EngineerLocation: Brickell, Miami, FLWork Model: Hybrid – 3 days onsite per weekRole OverviewThe Senior Cloud Engineer designs, implements, and supports scalable, secure, and highly available cloud infrastructure. This role partners closely with Architecture, Security, DevOps, and Application teams to deliver modern cloud solutions while ensuring reliability, performance, and cost efficiency. The ideal candidate brings deep hands‑on cloud experience and strong problem‑solving skills in production environments.Key Responsibilities<ul><li>Design, build, and maintain cloud infrastructure using best practices for security, scalability, and resiliency</li><li>Lead deployment and optimization of cloud services across compute, storage, networking, and identity</li><li>Implement and manage infrastructure as code (IaC) using tools such as Terraform, ARM, or CloudFormation</li><li>Support CI/CD pipelines and DevOps workflows in collaboration with engineering teams</li><li>Monitor cloud environments, troubleshoot performance issues, and ensure high availability</li><li>Partner with Information Security to implement identity, access management, logging, and compliance controls</li><li>Optimize cloud costs through capacity planning, automation, and usage analysis</li><li>Support cloud migrations from on‑premises or legacy environments</li><li>Create and maintain technical documentation, runbooks, and architectural diagrams</li><li>Mentor junior engineers and provide technical leadership on cloud initiatives</li></ul>
2026-04-30T18:18:40Z

Power BI Engineer

Fort Lauderdale, FL
remote
Temporary / Contract
- USD / Hourly
We are seeking an experienced Power BI Engineer to design, develop, and maintain business intelligence solutions that provide actionable insights to stakeholders across the organization. The Power BI Engineer will work closely with business teams, data analysts, and IT to transform raw data into interactive dashboards, reports, and analytics solutions that support data-driven decision-making.This role is critical for enabling self-service analytics, operational reporting, and enterprise-wide data visibility. Key Responsibilities<ul><li>Design, develop, and deploy interactive dashboards and reports in Power BI that provide insights into business performance</li><li>Develop data models, DAX formulas, Power Query transformations, and calculated measures for analytics</li><li>Collaborate with business analysts and stakeholders to gather requirements and define KPIs, metrics, and reporting needs</li><li>Integrate and transform data from multiple sources including SQL databases, Excel, ERP/CRM systems, cloud platforms, and APIs</li><li>Build and maintain ETL pipelines for efficient data extraction, transformation, and loading</li><li>Ensure data accuracy, consistency, and governance across dashboards and reports</li><li>Monitor dashboard performance, optimize queries, and troubleshoot data issues</li><li>Train and support business users in self-service reporting and Power BI best practices</li><li>Stay current with Power BI updates, features, and best practices to continuously improve reporting capabilities</li></ul>
2026-04-30T19:29:03Z

Infrastructure Engineer

Delray Beach, FL
remote
Temporary / Contract
- USD / Hourly
Design, setup and install VPNs, switches, firewalls, routers and wireless networks for City-wide, vendor and police use.Work with IT staff in the design, layout and installation of hardware and software for new networks and modifications to existing networks and analysis of departments' needs.Follow established problem resolution procedures in resolving software problems and apply corrective service to upgrade systems.Prepare and ensure accuracy of documentation (Procedures, troubleshooting, manuals, etc.)Run diagnostics, monitor systems and networks and determine and anticipate possible hardware problems and repairs. Follow established problem determination procedures in performing hardware problem analysis.Participate in resolving more difficult network problems and obtaining IT assistance when necessary.Evaluate software and tests new software; upgrades equipment and provides training to users. Perform product evaluations and make recommendations on replacing existing solutions or for new technology.Assist in supplying part numbers and cost estimates for computer and peripheral purchases.Assist in the acquisition of computers and peripheral devices.
2026-04-21T18:03:51Z

Infrastructure Engineer

Delray Beach, FL
remote
Temporary / Contract
- USD / Hourly
Design, setup and install VPNs, switches, firewalls, routers and wireless networks for City-wide, vendor and police use.Work with IT staff in the design, layout and installation of hardware and software for new networks and modifications to existing networks and analysis of departments' needs.Follow established problem resolution procedures in resolving software problems and apply corrective service to upgrade systems.Prepare and ensure accuracy of documentation (Procedures, troubleshooting, manuals, etc.)Run diagnostics, monitor systems and networks and determine and anticipate possible hardware problems and repairs. Follow established problem determination procedures in performing hardware problem analysis.Participate in resolving more difficult network problems and obtaining IT assistance when necessary.Evaluate software and tests new software; upgrades equipment and provides training to users. Perform product evaluations and make recommendations on replacing existing solutions or for new technology.Assist in supplying part numbers and cost estimates for computer and peripheral purchases.Assist in the acquisition of computers and peripheral devices.
2026-04-21T19:28:44Z