22 results in Brattleboro, VT

Accounting Manager

Chicopee, MA
onsite
Permanent
130000 - 160000 USD / Yearly
Job Title: Accounting ManagerLocation: Chicopee (On-site, 5 days / week with flexibility)Position Type: Full-Time / PermanentRecruiter Contact: Abby Harpp – abby.harpp@roberthalfJob Reference: AH0013373636 We’re working with a long-standing energy services organization in Western Massachusetts to add an Accounting Manager to their team. This is a hands-on leadership role overseeing daily operations, managing a small team, and supporting financial reporting— with strong opportunity for long-term growth. Key Responsibilities:<ul><li>Oversee day-to-day operations including AP, AR, payroll, and GL management</li><li>Lead month-end close, reconciliations, and preparation/review of financial statements</li><li>Manage budgets, forecasts, and project financial performance analyses</li><li>Oversee internal controls, audits, and cash management processes</li><li>Coordinate external audits and support regulatory and utility compliance reporting</li><li>Administer inventory and material acquisition controls</li><li>Serve as a key finance partner and backup to the Finance Director</li><li>Support ERP implementation and ongoing systems improvements</li></ul>
2026-03-19T00:00:00Z

Project Manager

Sunapee, NH
onsite
Permanent
0 - 0 USD / Yearly
We are looking for a proactive and driven Project Manager to join our clients team in Sunapee, New Hampshire. In this role, you will collaborate closely with the General Manager to oversee various aspects of daily operations and ensure the successful execution of projects from initial planning through completion. This position requires someone with strong communication skills, a collaborative mindset, and the ability to travel extensively. Responsibilities:• Coordinate project planning, execution, and completion, ensuring all phases are managed effectively.• Conduct site visits to oversee installations and ensure quality standards are met.• Provide exceptional post-sale customer service, addressing client needs and resolving issues promptly.• Travel extensively to customer locations to support field sales and project implementations.• Manage time efficiently to balance multiple priorities, including planning, communication, and leadership tasks.• Utilize mechanical knowledge to troubleshoot and maintain equipment systems.• Assist with processing equipment orders, installations, and seasonal maintenance needs.• Deliver technical support and troubleshooting for US-based equipment systems.• Collaborate with the team to enhance operational efficiency and provide input for continuous improvement.• Ensure all duties align with company standards and may occasionally take on additional responsibilities as needed.
2026-03-12T00:00:00Z

Accounting & Admin Manager

Turners Falls, MA
onsite
Temporary
42.75 - 49.5 USD / Hourly
We are looking for an experienced Accounting & Admin Manager for an onsite position in Turners Falls, Massachusetts. In this role, you will assist with financial operations and human resources, ensuring compliance and efficiency across the organization. This is a long-term contract position ideal for someone with a keen attention to detail and a strong background in accounting and human resources. Responsibilities:• Assist with month-end close processes, ensuring accuracy and timely reporting and other general accounting as needed• Assist with Payroll preparation as needed.• Prepare and analyze financial statements, ensuring compliance with industry standards.• Reconcile accounts and review journal entries to maintain accurate financial data.• Coordinate employee onboarding processes, including benefit enrollment and orientation.• Manage compensation and benefits programs to support employee satisfaction.• Develop and update the employee handbook to align with organizational policies.• Handle accounts payable operations, ensuring efficient payment processes.• Ensure full compliance with regulatory requirements (EEO/AA/FMLA, ADA etc.)• Monitor employee performance and provide support for skill development initiatives.• Collaborate with leadership and and support organizational growth.
2026-03-17T00:00:00Z

Controller

Pittsfield, MA
onsite
Permanent
125000 - 150000 USD / Yearly
We’re working with a respected organization to find a strong finance professional ready to take the next step into executive leadership. This role will have broad exposure to strategic decision-making while managing core financial operations. For immediate consideration, please contact Carmen Warga in our Albany, NY office. What You’ll Do:<ul><li>Oversee accounting processes and financial reporting</li><li>Drive budgeting, forecasting, and cost analysis</li><li>Partner with senior leadership on planning and performance initiatives</li><li>Enhance systems and controls for efficiency and compliance</li></ul>
2026-02-27T00:00:00Z

Customer Service Representative

Amherst, MA
onsite
Temporary
20 - 22 USD / Hourly
Our client is seeking a motivated and detail-oriented Customer Service Representative to join their dynamic team. This is an exciting opportunity to support a growing organization by providing outstanding service to customers and acting as a key point of contact for inquiries and problem resolution. Key Responsibilities:<ul><li>Provide prompt, courteous, and knowledgeable responses to customer inquiries via phone, email, and chat</li><li>Resolve issues with professionalism and efficiency, aiming for first-contact resolution whenever possible</li><li>Process orders, returns, and exchanges accurately in line with company policies</li><li>Maintain detailed and accurate records of all interactions within CRM systems</li><li>Collaborate with internal teams to ensure customer satisfaction and timely issue resolution</li><li>Continuously learn and maintain up-to-date knowledge of products, services, and company policies</li></ul>Qualifications:<ul><li>High school diploma or equivalent required; associate degree or higher is a plus</li><li>Proven experience in a customer service or call center environment preferred</li><li>Strong communication and interpersonal skills</li><li>Detail-oriented with excellent organizational abilities</li><li>Proficient in standard office software and CRM tools</li><li>Ability to remain calm and professional in a fast-paced environment</li></ul>
2026-03-20T00:00:00Z

Payroll Administrator

Pittsfield, MA
onsite
Permanent
58000 - 70000 USD / Yearly
Job Title: Payroll Administrator (**Hybrid**)- PERMANENT, FULL TIME ROLE Location: Pittsfield, MA Compensation: $58,000–$70,000 annually (based on experience) Robert Half is partnering with a growing organization in Pittsfield, MA, looking to hire a detail-oriented Payroll Administrator to join their team. This is a permanent, full-time opportunity offering hybrid flexibility for candidates who are commutable to Pittsfield. If you have experience processing payroll and are looking for a stable role with excellent benefits and growth potential, please apply! Key Responsibilities:<ul><li>Process bi-weekly payroll for 100+ employees using ADP</li><li>Ensure accurate calculation of wages, deductions, bonuses, and benefits</li><li>Maintain payroll records and ensure compliance with federal and state regulations</li><li>Address payroll-related questions from employees in a timely manner (communicating with both office and warehouse staff)</li><li>Assist with payroll reporting and audits as needed</li><li>Collaborate with HR and Accounting teams to ensure accuracy and efficiency</li></ul> Qualifications:<ul><li>2+ years of payroll processing experience required</li><li>Experience using ADP preferred, not a must</li><li>Strong attention to detail and organizational skills</li><li>Must be commutable to Pittsfield, MA (hybrid schedule available)</li></ul>Compensation & Benefits:<ul><li>Competitive salary ranging from $58,000–$70,000, depending on industry background and years of payroll experience</li><li>Generous PTO package</li><li>Comprehensive benefits package</li><li>Hybrid work flexibility</li><li>Stable, permanent opportunity with growth potential</li></ul>If you are ready to take the next step in your payroll career, we want to hear from you!Apply today here or by sending your resume to: Daniele.zavarella@roberthalf(com)
2026-03-04T00:00:00Z

Payroll Administrator

Fitchburg, MA
onsite
Permanent
60000 - 65000 USD / Yearly
We are seeking a detail-oriented Payroll Specialist to manage accurate and timely payroll processing for multiple employee groups. This role plays a key part in ensuring compliance with local, state, and federal regulations while maintaining precise payroll, benefits, and leave records. The Payroll Specialist will be responsible for administering deductions such as taxes, insurance premiums, and retirement contributions; generating and submitting required payroll reports; and tracking employee leave accruals and usage. This position also supports benefits administration including enrollments, updates, and terminations, and partners closely with Human Resources, Finance, and other internal teams to ensure seamless payroll and benefits operations. The ideal candidate is comfortable working with payroll systems, adapting to new technologies, applying pay agreements and differentials accurately, and assisting with multi-state payroll processing when needed.
2026-03-04T00:00:00Z

Tax Senior - Public

Fitchburg, MA
onsite
Permanent
100000 - 130000 USD / Yearly
We are looking for an experienced Tax Senior to join our team in Fitchburg, Massachusetts. In this role, you will prepare tax filings for various entities while providing expert guidance to clients on financial organization and compliance. This position offers an opportunity to work both independently and collaboratively to ensure accurate and timely tax preparation. Responsibilities:• Prepare detailed and accurate tax returns for corporations, partnerships, and individuals, ensuring compliance with applicable regulations.• Guide clients in organizing their financial records to streamline the tax filing process.• Collaborate with colleagues to address bookkeeping challenges and evaluate complex tax issues.• Deliver precise and compliant tax filings with minimal supervision.• Utilize tax software tools, including UltraTax, to enhance efficiency and accuracy.• Stay informed on the latest tax laws and regulations to provide up-to-date advice.• Assist in analyzing financial data to identify key insights for tax optimization.• Communicate effectively with clients to address their questions and concerns regarding tax matters.• Contribute to team discussions to improve processes and resolve technical challenges.
2026-03-17T00:00:00Z

Customer Service Representative

Gardner, MA
onsite
Permanent
48000 - 52000 USD / Yearly
SUMMARY: The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. ESSENTIAL DUTIES: The requirements listed below are representative of the essential duties required of the Customer Service Representative: · Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.· Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships. · Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.· Responsible to ensure customer retention and growth through strong relationship management metrics.· Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.· Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.· Follow up on lost business in an effort to reactivate dormant accounts.· Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.· Forwards quotations to customer as required.· Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.· Maintain customer information as needed for contacts, routing etc.· Assist in business development activities i.e., direct mailings, samples and follow up calls.· Quality is everyone’s responsibility.· Other duties as assigned. For immediate consideration please call me directly Eric Lebow 508-205-2127
2026-03-17T00:00:00Z

Sr. Accountant

Leominster, MA
onsite
Permanent
85000 - 105000 USD / Yearly
We are looking for a skilled and detail-oriented Senior Accountant to join our team in Leominster, Massachusetts. In this role, you will play a key part in maintaining financial accuracy and ensuring compliance with industry standards. If you enjoy collaborating with cross-functional teams and have a strong background in accounting processes, this opportunity is perfect for you. Responsibilities: • Prepare and review journal entries, account reconciliations, and detailed supporting schedules to ensure accurate financial reporting. • Analyze and produce financial statements in compliance with organizational standards and regulations. • Monitor and maintain the integrity of the General Ledger by identifying and resolving discrepancies. • Collaborate on annual audits, tax filings, and regulatory compliance tasks to meet required deadlines. • Work closely with FP&A and operations teams to evaluate financial trends and variances. • Develop and enhance accounting policies, procedures, and internal controls to improve efficiency. • Contribute to special projects such as system implementations and automation initiatives to streamline processes. • Support merger and acquisition activities, including integration efforts and due diligence reviews.
2026-03-18T00:00:00Z

Accounting Manager

Fitchburg, MA
onsite
Temporary
40 - 45 USD / Hourly
Our company is seeking an experienced and hands-on Accounting Manager for a contract assignment in Fitchburg, MA. The ideal candidate will have at least 5 years of progressive accounting experience, including a strong background in the higher education industry. This is a fully on-site role, and we’re looking for someone who thrives on face-to-face collaboration and is ready to hit the ground running. Responsibilities:<ul><li>Oversee day-to-day accounting operations, including general ledger, month-end close, and financial reporting</li><li>Manage accounts payable, accounts receivable, and payroll processes</li><li>Ensure compliance with GAAP and relevant regulatory requirements, including those specific to higher education</li><li>Develop, implement, and maintain effective internal controls</li><li>Prepare budget reports and support forecasting and audit processes</li><li>Mentor and guide junior accounting staff</li><li>Act as a key liaison with external auditors and other stakeholders</li></ul>
2026-02-25T00:00:00Z

Tax Staff - Public

Hadley, MA
onsite
Permanent
60000 - 95000 USD / Yearly
We are looking for a motivated and detail-oriented Tax Staff member in the Northampton area! This role offers an opportunity to engage in diverse tax preparation and research tasks while building meaningful client relationships and contributing to the development of staff expertise. If you thrive in a dynamic environment and have a passion for delivering high-quality tax services, we encourage you to apply. Responsibilities:• Prepare comprehensive federal and state tax returns for individuals, corporations, partnerships, and trusts.• Conduct in-depth research and analysis on complex tax matters to provide accurate solutions.• Manage and prioritize multiple projects to ensure timely completion while maintaining high standards.• Build strong client relationships through proactive communication and reliable service.• Mentor and guide entry-level staff, fostering their growth and skill development.• Delegate tasks effectively to team members and oversee their progress to ensure successful outcomes.• Stay updated on tax regulations and industry trends to enhance knowledge and performance.• Collaborate with team members to ensure seamless workflow and project execution.
2026-02-19T00:00:00Z

Executive Assistant

Keene, NH
onsite
Permanent
0 - 0 USD / Yearly
We are looking for a highly organized and proactive Executive Assistant to support senior leadership within our healthcare organization. This role is essential for maintaining efficient operations, fostering effective communication, and ensuring seamless coordination across departments. The ideal candidate will thrive in a mission-driven environment, demonstrate exceptional discretion, and possess strong interpersonal and technical skills. Responsibilities: • Provide comprehensive administrative support to senior executives, including managing calendars, scheduling meetings, and preparing materials for organizational activities. • Serve as the primary point of contact between executive leadership and internal and external stakeholders, ensuring timely and accurate communication. • Coordinate Board of Directors and committee meetings by notifying members, preparing materials, and accurately recording meeting minutes. • Assist in maintaining attentive and detail-oriented relationships with the Board of Directors, staff, partner organizations, and community members on behalf of the President. • Ensure confidentiality and discretion in all aspects of executive leadership and organizational governance. • Collaborate with the Development team to support fundraising operations and donor communications. • Manage and organize schedules, take and relay messages, and facilitate smooth communication within the organization. • Prepare and distribute documents for meetings, ensuring all materials are accurate and delivered promptly. • Support cross-departmental coordination to align organizational goals with day-to-day operations.
2026-03-18T00:00:00Z

AR Specialist

Bellows Falls, VT
onsite
Permanent
52000 - 60000 USD / Yearly
This role is responsible for the effective management of the accounts receivable function, including preparing and issuing daily invoices, maintaining aging reports, resolving payment discrepancies with customers, and ensuring AR over 60 days is kept under a set threshold. The position also manages day-to-day, ensuring all import/export certifications and associated documentation are accurate and maintained accordingly. Key Responsibilities:<ul><li>Maintain an accurate and updated billing/invoicing system and AR records.</li><li>Prepare and distribute customer invoices daily.</li><li>Monitor customer account activity, tracking late payments and unexplained variances.</li><li>Actively follow up with customers regarding past due accounts and resolve payment and account discrepancies efficiently.</li><li>Perform routine reconciliation of accounts receivable and selected balance sheet accounts, ensuring accuracy between the general ledger and subsidiary ledgers.</li><li>Prepare, analyze, and distribute sales and backlog reports for business stakeholders.</li><li>Accurately process cash receipts and apply payments according to remittance information, ensuring correct coding to GL.</li><li>Collect, verify, and update vendor certificates of origin, ensuring ongoing compliance for imported goods.</li><li>Review import documentation for compliance, collaborating directly with brokers to resolve errors or discrepancies.</li><li>Archive and maintain all records related to Free Trade Agreements in an organized and timely manner.</li><li>Respond promptly to internal and external inquiries related to accounts receivable, trade compliance, or other related areas.</li><li>Support month-end closing activities and continuous process improvement for AR and compliance procedures.</li><li>Participate in ad-hoc projects as assigned to enhance efficiency and accuracy across related workflows.</li></ul>
2026-03-10T00:00:00Z

Accounting Assistant

Westminster, VT
onsite
Temporary
23 - 27 USD / Hourly
We are looking for a detail-oriented Accounting Assistant on a contract basis in Westminster, Vermont. This role requires strong organizational skills and proficiency in data management to support the accounting team effectively. The ideal candidate will excel at handling data entry, reconciliations, and administrative tasks, ensuring accuracy and efficiency across operations. Responsibilities:• Accurately input and update financial data into relevant systems.• Perform reconciliations to ensure data consistency and resolve discrepancies.• Utilize Microsoft Excel, including advanced functions like VLOOKUP, to analyze and track financial information.• Generate reports and provide insights based on data analysis.• Assist with administrative tasks to support the accounting team.• Maintain organized and accurate records of financial transactions.• Collaborate with team members to enhance workflow efficiency.• Ensure compliance with organizational policies and procedures.• Provide timely updates and documentation for ongoing projects.
2026-03-13T00:00:00Z

Budget Analyst

Northampton, MA
onsite
Permanent
70000 - 75000 USD / Yearly
Finance Opportunity | Mission-Driven Nonprofit (Hybrid)Location: Western MassachusettsPosition Type: Full Time/Permanent PositionRecruiter Contact: Sal Fiorillo - Sal.Fiorillo@RoberthalfReference: SF0013380292 A growing, mission-driven organization is adding a key finance professional to support organization-wide budgeting, forecasting, and financial planning. This role partners closely with program leadership, grants, and senior management to ensure strong fiscal stewardship while directly supporting services that make a real difference in people’s lives. If you enjoy owning the budget, working cross-functionally, and seeing the real-world impact of your work, this is a standout opportunity. What You’ll Do<ul><li>Lead annual operating and capital budgeting across multiple programs and cost centers</li><li>Build multi-year financial projections and scenario models tied to strategic growth</li><li>Partner with program leaders to develop realistic, compliant, mission-aligned budgets</li><li>Monitor budget-to-actuals, investigate variances, and provide actionable insights</li><li>Prepare financial reporting for senior leadership and board-level stakeholders</li><li>Support grant, contract, and government-funded program budgeting and compliance</li><li>Improve budgeting tools, processes, and internal controls</li></ul>What We’re Looking For<ul><li>5+ years of experience in budgeting, financial planning, or financial analysis</li><li>Bachelor’s degree in Finance, Accounting, or related field (Master’s a plus)</li><li>Experience in nonprofit, healthcare, or human services environments preferred</li><li>Strong Excel skills and comfort working with financial systems</li></ul>Why We Like This Role / Company<ul><li>Meaningful mission – Your work directly supports a great cause!</li><li>Visible impact – This is a high-impact role with exposure across programs, funding sources, and leadership</li><li>Growth & stability – Expanding organization with long-term growth plans</li><li>Supportive leadership – CFO and Controller are approachable, flexible, and genuinely great to work for</li><li>Culture matters – Collaborative environment that values flexibility, trust, and work-life balance</li></ul>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to the email listed above and reference SF0013380292.All inquiries are confidential. Please note at Robert Half we never present your background to a client company without your permission.
2026-03-18T00:00:00Z

Staff Accountant

Easthampton, MA
onsite
Permanent
55000 - 65000 USD / Yearly
Staff Accountant Location: Western MassachusettsPosition Type: Full Time/Permanent PositionRecruiter Contact: Sal Fiorillo - Sal.Fiorillo@RoberthalfReference: SF0013385046 A well-established nonprofit organization is seeking a Staff Accountant to join its growing finance team. This is a great opportunity for someone who enjoys nonprofit accounting, contract billing, and working closely with leadership in a collaborative, supportive environment. The previous Staff Accountant was recently promoted — strong growth potential! Main Responsibilities: <ul><li>Month-end close activities and general ledger analysis</li><li>Reconcile balance sheet and expense accounts</li><li>Prepare cost reimbursement billings and state/local contract billings</li><li>Process state contract vouchers</li><li>Assist with budgeting and financial reporting</li><li>Maintain lease accounting records</li><li>Evaluate and recommend process improvements within accounting systems</li><li>Support overall bookkeeping and financial accuracy</li></ul>Requirements:<ul><li>Bachelor’s degree in Accounting strongly preferred</li><li>1+ years of nonprofit, public accounting, or similar accounting experience</li><li>Advanced Excel skills (PivotTables, VLOOKUPs required)</li></ul> Why This Role?<ul><li>Stable, growing organization with strong community impact</li><li>Collaborative accounting team</li><li>Supportive leadership and positive team culture</li><li>Competitive benefits package including PTO, health coverage, retirement plan, and tuition assistance</li><li>Opportunity for long-term advancement</li></ul>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to the email listed above and reference SF0013385046.All inquiries are confidential. Please note at Robert Half we never present your background to a client company without your permission.
2026-03-18T00:00:00Z

Senior Cost Accountant

Pittsfield, MA
onsite
Permanent
80000 - 105000 USD / Yearly
A well‑established manufacturing organization in Pittsfield, MA is seeking a Senior Cost Accountant to join its accounting team. This role supports financial accuracy, reporting, and operational decision‑making across a diverse portfolio of projects. The ideal candidate is detail‑oriented, analytical, and comfortable working in a fast‑paced, project‑driven environment. For immediate consideration, please contact Carmen Warga in our Albany, NY office. Key Responsibilities<ul><li>Prepare and execute accurate billing.</li><li>Complete monthly, quarterly, and year‑end account reconciliations with supporting schedules.</li><li>Analyze operational and job‑specific costs and provide insights to leadership.</li><li>Identify issues and ensure timely recording of adjustments.</li><li>Support annual audit and tax processes.</li><li>Participate in daily accounting operations as needed.</li><li>Maintain fixed asset and equipment management records and reconciliations.</li><li>Map revenue and costs to the general ledger to ensure accuracy.</li><li>Assist with establishing cost standards and cost allocations.</li><li>Maintain accurate project financial and demographic data.</li><li>Recommend process improvements to enhance accuracy, reduce cost, and increase profitability.</li><li>Collaborate with internal teams and support broader accounting functions.</li></ul>
2026-03-06T00:00:00Z

Billing Manager

Bennington, VT
onsite
Permanent
80000 - 100000 USD / Yearly
About the RoleOur client is seeking an experienced Hospital Billing Manager to lead patient accounts receivable operations and ensure accurate, timely billing processes. This role supervises a dedicated team, manages technical denials, and serves as a key liaison between Accounts Receivable and practice management teams.Key Responsibilities<ul><li>Oversee daily functions of patient accounts receivable staff, including cash posting, charge entry, billing, and remittance.</li><li>Train, evaluate, and develop staff to maximize professional growth and meet departmental benchmarks.</li><li>Maintain and update Meditech Charge Master, Claims, Procedures, and Statements dictionaries for accuracy.</li><li>Stay current on insurance changes to optimize revenue opportunities and resolve patient billing issues professionally.</li><li>Review insurance contracts, recommend procedural changes, and train staff accordingly.</li><li>Manage technical denials process, including appeals and carrier communication.</li><li>Produce monthly AR reports, provider-based practice revenue reports, and other special reports as needed.</li><li>Act as an ambassador for departmental initiatives, including training and implementation projects.</li></ul>
2026-03-06T00:00:00Z

Data Entry Clerk

Pittsfield, MA
remote
Temporary
15.8365 - 18.337 USD / Hourly
We are looking for a detail-oriented Data Entry Clerk to join our team in Pittsfield, Massachusetts. This role requires someone who excels in accuracy, organization, and efficiency while handling high volumes of information. As a Long-term Contract position, this opportunity offers stability and the potential for growth within a dynamic and supportive environment. Responsibilities: • Accurately input and update data into various systems and databases, ensuring consistent accuracy and attention to detail. • Respond to inbound calls from customers, addressing inquiries related to bank accounts, payments, and online banking services. • Assist customers with issues such as resetting online banking credentials, setting up e-statements, and processing check orders. • Investigate and resolve customer complaints, escalating complex issues to the appropriate department when necessary. • Compile and file reports related to unauthorized electronic activities on customer accounts. • Cross-sell and refer banking products and services to customers to meet their needs and strengthen relationships. • Maintain compliance with banking regulations, policies, and procedures to ensure ethical standards are upheld. • Provide backup support to senior team members, assisting with the mentorship and training of new hires. • Prepare correspondence and documentation to support customer resolutions and ensure smooth communication. • Participate in bank initiatives and sales campaigns to promote services and drive engagement.
2026-03-19T00:00:00Z

Customer Service Representative

Northampton, MA
onsite
Temporary
20 - 22 USD / Hourly
Our client is seeking an enthusiastic, professional Customer Service Representative to join their growing team. As a Customer Service Representative, you will play a crucial role in delivering exceptional customer experiences and supporting day-to-day business operations. You will be the first point of contact for clients, providing timely and accurate support while representing our client’s values and commitment to service excellence. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat using a courteous and professional manner</li><li>Resolve issues efficiently, ensuring complete customer satisfaction at every interaction</li><li>Accurately process orders, returns, exchanges, and account updates</li><li>Document all customer interactions in CRM systems in accordance with company procedures</li><li>Collaborate with team members and other departments to deliver seamless service</li><li>Maintain up-to-date knowledge of products, services, and company policies to provide informed support</li><li>Identify opportunities to improve processes and contribute to customer service initiatives</li><li>Escalate complex issues as necessary and follow through to resolution</li><li>Meet or exceed performance targets in quality, productivity, and customer satisfaction</li></ul>Qualifications:<ul><li>High school diploma or equivalent required; associate or bachelor’s degree preferred</li><li>Previous customer service or call center experience is a plus</li><li>Strong communication skills (verbal and written) and active listening abilities</li><li>Proficient computer skills, including MS Office and CRM software</li><li>Exceptional organizational skills and attention to detail</li><li>Ability to multitask and prioritize in a fast-paced environment</li><li>Positive attitude, problem-solving abilities, and a willingness to learn</li><li>Reliable, punctual, and committed to delivering results</li></ul>
2026-03-20T00:00:00Z

Sr. Financial Analyst

Leominster, MA
onsite
Permanent
115000 - 140000 USD / Yearly
We are looking for an experienced Senior Financial Analyst to join our team in Leominster, Massachusetts. In this role, you will play a key part in analyzing and reporting financial data to support strategic decision-making. You will collaborate closely with the Senior Director of Finance, focusing on budgeting, forecasting, and cost accounting functions within a manufacturing environment. Responsibilities: • Lead financial planning and analysis efforts, including annual budgets, forecasts, and long-term strategic plans. • Create and maintain financial dashboards and reports for management and Board of Directors presentations. • Collaborate with operational, supply chain, and sales teams to assess the financial impact of business initiatives. • Deliver insights on product pricing, margin optimization, capital investments, and cost-saving opportunities. • Conduct ad hoc financial analyses to support senior leadership in decision-making. • Develop and oversee standard costing systems to ensure accurate financial reporting and product costing. • Analyze and manage bills of materials (BOMs) for consistency and accuracy across products. • Monitor key performance indicators (KPIs) for manufacturing processes and product sales. • Evaluate cost variances and provide detailed financial reports to support operational decisions. • Assist in month-end close processes, including journal entries, reconciliations, and financial reporting.
2026-03-02T00:00:00Z