We are looking for a compassionate Customer Service Representative to serve as a welcoming first point of contact for clients seeking behavioral health support in St. Petersburg, Florida. This contract-to-permanent opportunity is ideal for someone who can provide calm, respectful service in sensitive situations while keeping front-desk and scheduling activities organized. The person in this role will help create a positive experience for clients, visitors, and staff by combining strong communication skills with accuracy, courtesy, and empathy.<br><br>Responsibilities:<br>• Welcome clients, visitors, and team members with a detail-oriented and supportive approach at designated outpatient sites.<br>• Manage check-in and check-out activities efficiently while verifying and updating client information for accuracy.<br>• Coordinate appointments for clients and providers, including outreach for confirmations and follow-up related to missed visits.<br>• Accept payments, provide receipts, and reconcile the cash drawer at the end of each assigned shift.<br>• Partner with clinical teams to help maintain smooth movement of clients through scheduled services and address pending concerns.<br>• Carry out assigned opening and closing tasks to keep the front office prepared for daily operations.<br>• Route incoming faxed documents and support timely administrative distribution when needed.<br>• Gather client feedback through satisfaction surveys and support accurate data entry in agency systems.<br>• Travel to other local service locations when coverage is needed, with mileage reimbursement provided for eligible daytime travel.
<p>We are looking for a Customer Service Representative to support day-to-day customer interactions for a contract to permanent position in Sarasota, Florida. This opportunity is ideal for someone who thrives in a fast-paced service environment, communicates clearly, and can manage a steady volume of inquiries with professionalism. The person in this role will help keep customer requests organized, coordinate with internal teams, and ensure information is entered accurately to support efficient operations.</p><p><br></p><p>Responsibilities:</p><p>• Handle a consistent flow of inbound customer calls each day, responding promptly and professionally to service-related questions and concerns.</p><p>• Direct callers to the appropriate team members and work closely with dispatch personnel to support timely communication and service coordination.</p><p>• Provide courteous assistance to customers while maintaining a positive experience across every interaction.</p><p>• Record, verify, and update customer and service information accurately within company systems and operational tools.</p><p>• Use Microsoft Office and related business applications to manage daily administrative and customer support tasks.</p><p>• Address customer issues efficiently by gathering details, identifying solutions, and following through to resolution.</p><p>• Support dispatch-related activities by relaying updates and helping ensure clear communication between departments.</p><p>• Maintain well-organized digital records and documentation to support ongoing service and reporting needs.</p>
<p>We are looking for a Customer Service Representative to support day-to-day customer interactions for a contract-to-permanent position in Venice, Florida. This role is ideal for someone who thrives in a fast-paced environment, delivers attentive service over the phone, and keeps information organized and accurate. The position supports operations within the waste and environmental services industry by helping customers, coordinating communication, and ensuring requests are handled efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Manage a busy inbound call queue, handling a large volume of customer calls each day with professionalism and efficiency.</p><p>• Direct callers to the correct internal teams and coordinate with dispatch personnel to help address service needs promptly.</p><p>• Respond to customer questions and concerns with a courteous, solutions-oriented approach that supports a positive service experience.</p><p>• Assist with communication between customers and dispatch functions to help maintain smooth daily operations.</p><p>• Enter, review, and update customer and service information accurately in company systems and records.</p><p>• Use Microsoft Office and related business applications to complete administrative tasks and support operational workflows.</p><p>• Resolve routine service issues in a timely manner while escalating more complex matters when appropriate.</p><p>• Maintain clear, organized documentation to support follow-up, reporting, and service continuity.</p>
We are looking for a Desktop Support Specialist to deliver both remote and on-site technical support for clients across Tampa, Florida. This contract-to-permanent position is ideal for a hands-on IT specialist who can resolve complex issues, communicate clearly with users, and build confidence as a dependable technical resource. The role supports a wide range of Microsoft environments, endpoint technologies, and network infrastructure while contributing to project work and day-to-day service excellence.<br><br>Responsibilities:<br>• Provide technical assistance for desktops, servers, and network-connected systems through both remote troubleshooting and in-person support.<br>• Maintain and support client infrastructure, including switches, routers, firewalls, backup platforms, and other business-critical equipment.<br>• Administer Microsoft-based environments across on-premises and cloud platforms, including server technologies, Microsoft 365, and Azure-integrated solutions.<br>• Take part in technical initiatives and, when needed, guide project activities to ensure smooth execution and reliable outcomes.<br>• Escalate and resolve advanced support issues while working closely with colleagues to share knowledge and improve service delivery.<br>• Educate end users on effective use of computers, business applications, servers, and shared network resources.<br>• Contribute recommendations that help strengthen service offerings, support processes, and overall client experience.<br>• Handle occasional physical setup and movement of IT hardware such as computers, peripherals, and boxed equipment.
<p>Fully onsite role in Clearwater, FL. This role will convert over full time after 90 day trial period, where free individual benefits and a quarterly bonus plan that will enact upon conversion to full time. </p><p><br></p><p>We are looking for a skilled Technical Product Support Analyst to join our team in Clearwater, Florida, on a contract with the potential for a long-term position. In this role, you will provide in-depth technical assistance to customers while leveraging your mechanical and electrical expertise to resolve issues effectively. This position offers a dynamic opportunity to work within a healthcare-related environment and contribute to customer satisfaction through reliable troubleshooting and support.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries promptly, diagnosing and resolving technical challenges with precision.</p><p>• Apply mechanical and electrical knowledge, utilizing tools such as voltmeters, to troubleshoot equipment effectively.</p><p>• Maintain professionalism and de-escalate situations to ensure positive customer experiences.</p><p>• Collaborate with team members to streamline communication and enhance problem-solving efforts.</p><p>• Create and manage detailed documentation to support technical processes and training initiatives.</p><p>• Stay updated on emerging technologies and improve technical skills continuously.</p><p>• Perform repairs and maintenance on mechanical equipment as required.</p><p>• Uphold teamwork and a positive attitude in all aspects of the role.</p><p>• Ensure reliability and consistency in managing customer support tasks.</p>