<p><strong>Coordination of Benefits Specialist - </strong></p><ul><li>This team is looking for a dedicated caregiver who is eager to help patients resolve their insurance billing issues. </li><li>2+ years' experience with insurance follow up or denials, as well as customer service experience. </li><li>The focus of this position is to work between patient and insurance companies to resolve their coordination of benefits claim denials. </li><li>Calls between the patient and insurance team together are the primary driving force as well as the inbound/outbound call center that is manned by this team.</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee the <strong>Coordination of Benefits Denial Team</strong>.</li><li>Act as liaison between patients and insurance companies.</li><li>Handle high-volume communication: letters, text messages, and <strong>three-way calls</strong> (a major advantage of this program).</li><li>Investigate accounts thoroughly to achieve optimal resolution—primarily getting insurance to pay claims.</li></ul><p><br></p>