<p>We are looking for an experienced Operations Manager to support daily people operations and help build a productive, accountable workplace in Littleton, Colorado. This position plays a key role in employee relations, onboarding, workforce coordination, and operational support for a growing service organization. The ideal candidate brings strong leadership, sound judgment, and the ability to balance administrative oversight with hands-on team support.</p><p><br></p><p>Responsibilities:</p><p>• Lead employee lifecycle activities, including recruiting, onboarding, training coordination, performance feedback, and day-to-day staff support.</p><p>• Organize staffing plans and shift coverage to align labor resources with production volume, service priorities, and business demands.</p><p>• Partner with leadership to address employee relations matters, attendance concerns, coaching needs, and workplace issues in a timely and thorough manner.</p><p>• Track operational performance by reviewing reports, monitoring workflow progress, and helping ensure work is completed accurately and on schedule.</p><p>• Maintain compliance with workplace safety expectations, regulatory standards, and internal procedures while reinforcing consistent best practices across the team.</p><p>• Communicate with customers, internal departments, and leadership teams to provide clear updates, resolve service questions, and support a high level of customer satisfaction.</p><p>• Oversee administrative processes such as documentation, invoicing coordination, weekly reporting, and follow-up activities tied to aging items or open actions.</p><p>• Help develop, update, and maintain standard operating procedures, training materials, and other process documentation to support continuous improvement.</p><p>• Support equipment upkeep planning, basic facility coordination, and readiness efforts related to annual third-party verification requirements.</p>
We are looking for an Operations Specialist to support facilities operations through a long-term contract assignment. This onsite position is ideal for someone who excels at organizing workflows, maintaining accurate documentation, and keeping administrative processes running smoothly. The role centers on ticket coordination, standard procedure development, recordkeeping, and day-to-day support for facilities-related requests rather than hands-on maintenance or vendor oversight.<br><br>Responsibilities:<br>• Oversee the facilities request queue by reviewing incoming items, prioritizing needs, assigning ownership, and monitoring progress through completion.<br>• Record and update service requests within the ticketing system to ensure accurate status tracking, deadlines, and follow-up actions.<br>• Prepare routine operational reports that highlight closure rates, aging requests, and unresolved or unassigned tickets.<br>• Develop, revise, and organize standard operating procedures for recurring facilities processes, including request handling, access support, and onboarding activities.<br>• Support badge administration by producing employee badges, issuing access materials, and maintaining accurate distribution records.<br>• Create and maintain documentation templates, safety-related records, and shared reference libraries to improve consistency across the team.<br>• Provide administrative support for daily facilities needs such as mail distribution, package handling, supply coordination, and general employee assistance.<br>• Capture meeting notes, track next steps, and assist with planning activities tied to office moves, space updates, or build-out coordination.<br>• Welcome and coordinate scheduled visitors when needed to support a smooth onsite experience.
<p>Legal Operations Administrator</p><p>An established boutique Denver law firm is seeking an experienced, proactive Legal Operations Administrator to oversee day-to-day administrative and business operations. This hands-on professional will partner with firm leadership, manage operational functions, and implement improvements to enhance efficiency and support the firm's success.</p><p>The ideal candidate will have a strong law firm administration background, with experience in financial administration, HR, vendor management, and technology. This individual will take ownership of business operations, improve processes, and serve as a trusted resource to attorneys and staff.</p><p>Key Responsibilities</p><p>Law Firm Administration & Operations</p><p>Oversee daily administrative operations and coordinate business functions.</p><p>Partner with firm leadership on operational priorities, policies, and procedures.</p><p>Improve administrative systems, workflows, and processes.</p><p>Manage office operations, service providers, and administrative resources.</p><p>Identify inefficiencies and implement solutions that improve productivity and accountability.</p><p>Financial Administration & Legal Billing</p><p>Oversee billing, accounts payable, accounts receivable, collections, and reconciliations.</p><p>Monitor unbilled time and outstanding receivables and resolve billing issues with attorneys.</p><p>Prepare financial reports, budgets, expense analyses, and cash-flow updates.</p><p>Identify opportunities to improve billing efficiency, collections, and cost management.</p><p>Manage routine financial administration and coordinate with outside accounting professionals on tax and year-end matters.</p><p>Human Resources</p><p>Oversee HR administration, payroll coordination, benefits, and personnel records.</p><p>Coordinate recruiting support, onboarding, and offboarding.</p><p>Administer employee policies and support performance management.</p><p>Vendor Management</p><p>Technology & Process Improvement</p><p>Evaluate workflows and implement technology-driven efficiencies.</p><p>Leverage automation and AI to streamline processes and reduce manual work.</p><p>Qualifications</p><p>8+ years of progressively responsible experience in law firm administration, legal operations, or professional-services administration.</p><p>Experience with law firm billing, financial administration, and reporting.</p><p>Knowledge of HR administration, payroll, and benefits.</p><p>Experience managing vendors, contracts, and administrative processes.</p><p>Familiarity with legal accounting or practice-management systems such as Clio, Aderant, Elite, Tabs3, PCLaw, or comparable platforms.</p><p>Strong organizational, communication, analytical, and problem-solving skills.</p><p>Technology aptitude and interest in automation, AI, and process improvement.</p><p>Compensation & Benefits: Competitive salary, bonus, and excellent benefits.</p><p>To be considered, please email your resume to Mala Saraogi, Director, Robert Half Legal, at mala.saraogi@roberthalf[dot][com] for confidential consideration.</p>