<p>Robert Half is working with an established manufacturing company on the North Shore looking for a Customer Account Manager to join its team. This is a permanent role, joining a small team, reporting into a Team Lead. Our client is looking for a Customer Account Manager out of the manufacturing industry with at least 2-3 years of hands on customer service experience.</p><p><br></p><p>The selected candidate will be responsible for order processing, resolving customer issues, providing quotes, and supporting customer negotiations. Strong systems skills are needed as the Customer Account Manager will be entering orders into an ERP system and preparing quotes on a daily basis. Strong communication skills are required.</p><p><br></p><p>For the right experience our client is looking for a starting salary up to $30/hour. Hours are 7:00-3:30.</p><p><br></p><p>If interested and qualified please apply to this listing or send your resume direct to Bill.Nichols@roberthalf. Thanks!</p>
<p>Our client, a world-renowned biotechnology research company, is looking for a skilled Contracts Manager to join their team in Milford, Massachusetts. In this role, you will oversee the evaluation, negotiation, and management of various contracts, ensuring compliance and alignment with organizational goals. You will collaborate with multiple departments to support business objectives and maintain strong partnerships.</p><p><br></p><p><strong>Role: </strong>Contracts Manager</p><p><strong>Salary:</strong> $95,000 - $160,000 (depending on experience) + amazing benefits</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days remote)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Draft, review, propose, and negotiate contract terms that balance customer requirements with company objectives while minimizing business risk.</li><li>Serve as the primary liaison between Sales, Legal, and customers to ensure timely contract review, approval, and execution.</li><li>Lead negotiations with customer contracts and procurement teams, incorporating input from Legal, Finance, and other internal stakeholders to reach timely agreement.</li><li>Partner with Finance and Order Services to ensure compliance with revenue recognition standards, pricing and discounting policies, and internal controls.</li><li>Maintain accurate and complete contract records, including correspondence, amendments, customer information, and status reporting.</li></ul>
We are looking for an experienced IT Manager/Director to oversee and enhance our organization's technology infrastructure in Waltham, Massachusetts. This contract-to-permanent position requires a strategic leader who can ensure the smooth operation of IT systems while supporting business objectives and organizational growth. The ideal candidate will bring a decade of expertise to lead IT initiatives, manage budgets, and uphold security standards.<br><br>Responsibilities:<br>• Develop and maintain reliable IT and communication systems to support organizational operations, including planning, procurement, implementation, and troubleshooting.<br>• Collaborate with leadership to align IT strategies with business and strategic goals.<br>• Define project objectives, service levels, and resource plans while communicating progress to stakeholders and team members.<br>• Supervise and guide the IT team across multiple locations to ensure accountability and efficiency.<br>• Select and manage contractors and vendors to meet organizational technology needs effectively.<br>• Oversee IT security practices to ensure compliance with applicable standards, including ISO27001.<br>• Manage departmental budgets, including annual reviews and long-term capital planning in collaboration with finance leadership.<br>• Maintain an accurate inventory of all computer equipment and related assets.<br>• Develop and implement IT policies covering architecture, security, disaster recovery, and service standards.<br>• Stay updated on emerging technologies and assess their potential to meet business requirements.
<p>We are looking for a detail-oriented Contracts Administrator to join our team in Woburn, Massachusetts. You will play an essential role in supporting sales operations and ensuring the seamless handling of contracts and licensing processes. This is an on-site position, where collaboration and communication will be integral to your success.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage daily sales orders with accuracy and efficiency.</p><p>• Utilize internal systems to input, organize, and categorize sales data.</p><p>• Prepare and review licensing documents and contracts to ensure compliance and accuracy.</p><p>• Maintain organized records and ensure proper retention of group documentation.</p><p>• Collaborate with sales representatives, software users, and purchasing departments to address inquiries and outstanding requests.</p><p>• Provide support to Licensing & Contracts Associates and other team members when needed.</p><p>• Handle additional tasks and assignments to assist the team in achieving operational goals.</p>
We are looking for a skilled Operations Legal Administrator to join our team in Dover, New Hampshire. This role requires a proactive individual who can oversee daily operations across multiple offices while collaborating with leadership and external partners. You will play a key part in maintaining efficiency, supporting firm policies, and fostering a positive workplace culture.<br><br>Responsibilities:<br>• Coordinate with firm leadership, external vendors, and colleagues to ensure seamless daily operations across multiple office locations.<br>• Support the Chief Operating Officer in managing budgets and driving financial performance.<br>• Partner with HR and Finance to assist in payroll processing, recruitment efforts, employee onboarding, training programs, and performance evaluations.<br>• Lead and supervise office support teams, including clerical staff, legal assistants, paralegals, and receptionists, while facilitating projects related to IT, HR, and facilities.<br>• Collaborate closely with the Chief Operating Officer to oversee facilities management tasks such as space planning, inventory control, purchasing, and budget compliance.<br>• Develop and implement training programs using firm management software, ensuring staff are equipped to meet operational goals.<br>• Build and maintain strong relationships with coworkers, leadership, firm staff, and external vendors.<br>• Reinforce organizational policies and procedures to uphold firm culture and operational standards.
<p>We are looking for an experienced Senior Syteline (Infor CSI) Systems Analyst to join our team in Wrentham, Massachusetts. This on-site role offers the opportunity to take ownership of the implementation and optimization of our planning and purchasing systems within a manufacturing environment. The ideal candidate will be a proactive problem-solver with deep expertise in SyteLine configuration and a passion for driving efficiency across operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage and enhance the SyteLine (Infor CSI) Planning and Purchasing modules to optimize system performance.</p><p>• Configure and refine planning parameters, vendor setups, and inventory policies to align with organizational goals.</p><p>• Collaborate with planners, buyers, and operations teams to ensure system behavior meets business needs and supports operational efficiency.</p><p>• Troubleshoot and resolve system issues such as inaccurate signals, inventory shortages, and excess stock.</p><p>• Lead reconfiguration efforts to support process improvements and scalability within the manufacturing framework.</p><p>• Maintain data accuracy and integrity across items, BOMs, routings, and vendor records.</p><p>• Develop and deliver testing, training, and documentation for system updates and changes.</p><p>• Serve as the in-house expert for SyteLine-related inquiries, providing guidance and solutions to cross-functional teams.</p><p>• Coordinate with IT teams and external consultants to implement advanced system functionalities when needed.</p><p>• Monitor system usage and recommend strategies for enhancing its effectiveness.</p>