<p>Senior / Lead MSP Engineer</p><p>Boston, MA (Hybrid) - onsite at client sites when necessary or WFH when onsite is not needed</p><p>Full-Time | Managed Services Provider</p><p><br></p><p>Are you a senior-level cloud & security engineer looking to take the lead in a fast‑moving MSP environment?</p><p><br></p><p>We’re seeking a Senior / Lead MSP Engineer to own high‑impact cloud initiatives, guide technical strategy, and serve as the top‑level escalation point for our engineering team. This is a hands-on role focused on Microsoft cloud, modern security, and advanced infrastructure, with junior and mid-level engineers handling day-to-day tickets.</p><p><br></p><p>What You’ll Do</p><p>Lead Cloud Engineering & Architecture</p><ul><li>Architect, deploy, and support solutions across Microsoft 365, Azure, and Azure AD (Entra ID)</li><li>Lead cloud migrations, modernization projects, identity/security enhancements</li><li>Optimize Azure resources including networking, compute, storage, and governance</li><li>Support and improve environments across Microsoft Public Cloud and AWS</li></ul><p>Security Engineering</p><ul><li>Configure and manage Intune, Defender, Sentinel, conditional access, MFA, and Zero Trust policies</li><li>Execute security assessments and implement best‑practice improvements</li><li>Develop secure configurations for identity, endpoint, and cloud environments</li></ul><p>Senior-Level Escalation & Leadership</p><ul><li>Serve as the highest-tier escalation for cloud, security, and infrastructure issues</li><li>Mentor junior and mid-level engineers; provide technical guidance and oversight</li><li>Participate in client strategy, technical roadmapping, and project scoping</li><li>Help refine and enhance internal processes, automation, and service delivery</li></ul><p>Advanced Infrastructure Support</p><ul><li>Oversee higher-level work in Windows Server, virtualization (VMware/Hyper‑V), and networking</li><li>Support firewall technologies (Fortinet, Meraki, Palo Alto, etc.) and modern network design</li><li>Ensure documentation, monitoring, and operational excellence across environments</li></ul><p><br></p>
We are looking for an experienced Network Architect to join our team on a long-term contract basis. In this role, you will design and implement advanced network solutions, ensuring they meet organizational standards and support operational efficiency. Located in Worcester, Massachusetts, this position requires on-site collaboration three days a week.<br><br>Responsibilities:<br>• Develop and maintain network architecture that aligns with organizational goals and industry best practices.<br>• Translate high-level standards provided by the Architecture Review Board into actionable operational processes and automation.<br>• Lead and mentor technical teams, fostering skill development and knowledge sharing.<br>• Collaborate with stakeholders to ensure network solutions support business objectives and scalability.<br>• Implement security measures and protocols to safeguard network infrastructures.<br>• Optimize application architecture and API development to enhance system performance.<br>• Manage cloud-based platforms, including Amazon EC2, to support business operations.<br>• Integrate Identity and Access Management (IAM) solutions into network systems.<br>• Conduct regular assessments to ensure network reliability and compliance.<br>• Provide technical expertise during the deployment of Snowflake solutions.
We are looking for a skilled Technical Engineer to join our team in Boston, Massachusetts. In this long-term contract role, you will be responsible for delivering exceptional on-site technical support and ensuring seamless connectivity across various locations, including job sites and office environments. This position is ideal for a proactive, detail-oriented individual who thrives in fast-paced settings and possesses strong problem-solving skills.<br><br>Responsibilities:<br>• Provide direct technical assistance to end users, ranging from executives to interns, ensuring their devices and systems function effectively.<br>• Travel to job sites, including trailers and buildings, to diagnose and resolve technical issues in person.<br>• Install, configure, and maintain network solutions, including routers and wireless systems, to ensure reliable connectivity.<br>• Manage the procurement and deployment of equipment necessary for field operations.<br>• Offer support for laptops, tablets, and other mobile devices, maintaining optimal performance.<br>• Uphold company standards and procedures during all service activities to ensure consistency and compliance.<br>• Collaborate with internal teams to address technical challenges and deliver timely solutions.<br>• Maintain accurate records of service activities and document all work performed for future reference.<br>• Utilize knowledge of Active Directory, Microsoft Exchange, and Palo Alto Firewalls to support system integration and functionality.
