<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>We are looking for a detail-oriented Data Entry Clerk to join our team fully onsite in Concord, Massachusetts. In this long-term contract role, you will be responsible for accurately processing and managing data to ensure its integrity and accessibility. This position requires a strong focus on precision, efficiency, and the ability to work independently while meeting deadlines.</p><p><br></p><p>Responsibilities:</p><p>• Input and update large volumes of data into computer systems with accuracy and speed.</p><p>• Verify data entries for correctness and completeness, identifying and correcting errors as needed.</p><p>• Maintain organized records and ensure all data is properly stored and accessible.</p><p>• Collaborate with team members to ensure data quality and consistency across systems.</p><p>• Perform routine audits to validate data accuracy and compliance with organizational standards.</p><p>• Generate reports based on data entries and provide insights to support decision-making.</p><p>• Manage confidential information with discretion and in accordance with company policies.</p><p>• Utilize data entry software and tools to enhance productivity and precision.</p>
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Weymouth, Massachusetts. This is a contract-to-permanent opportunity, ideal for someone passionate about providing excellent customer support in the healthcare sector. The role requires strong communication skills, the ability to multitask, and a commitment to delivering a positive experience for every client.<br><br>Responsibilities:<br>• Respond promptly to inbound calls and address customer inquiries with professionalism.<br>• Manage outbound communications to follow up on customer needs and resolve issues effectively.<br>• Perform accurate data entry to maintain and update customer records.<br>• Handle email correspondence and provide timely responses to client concerns.<br>• Schedule appointments and coordinate bookings with precision.<br>• Process orders and ensure accurate entry into company systems.<br>• Utilize Microsoft Excel and Word to complete tasks and generate reports.<br>• Deliver exceptional customer service in a call center environment.<br>• Collaborate with team members to ensure seamless service delivery.<br>• Maintain a thorough understanding of company policies and procedures.
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
We are looking for a detail-oriented Billing Clerk to join our team in Somersworth, New Hampshire. This role involves handling a wide range of billing tasks related to medical, dental, and mental health services, ensuring accuracy and efficiency in processing payments and claims. The ideal candidate will possess strong communication skills and the ability to work collaboratively with patients and team members.<br><br>Responsibilities:<br>• Process charges and input data into the practice management system accurately.<br>• Generate and submit primary and secondary insurance claims in a timely manner.<br>• Record payments, adjustments, and denials from insurance correspondence.<br>• Review and address aged trial balances, resolving outstanding issues promptly.<br>• Collaborate with front office staff to enhance patient account handling and activity.<br>• Manage patient payment plans, including setup and follow-up on overdue payments.<br>• Address patient inquiries professionally, providing sensitive financial discussions when necessary.<br>• Transfer unpaid self-pay balances exceeding $25 to collections after 120 days without payment.<br>• Assist with external reporting needs such as audits, cost reports, and budgets.<br>• Perform additional tasks as assigned to support billing operations.
We are looking for a detail-oriented Office Clerk to join our team on a contract basis in Boston, Massachusetts. In this role, you will handle a variety of administrative and clerical tasks to ensure smooth daily operations. This position requires adaptability, excellent organizational skills, and a proactive approach to supporting office functions.<br><br>Responsibilities:<br>• Prepare and organize copy room materials for daily office needs.<br>• Set up conference rooms to ensure they are ready for meetings and events.<br>• Assist with hospitality tasks, including stocking supplies in conference rooms.<br>• Perform document scanning and ensure proper digital organization.<br>• Provide receptionist support by answering calls and greeting visitors.<br>• Cover the front desk during lunch breaks or other absences.<br>• Manage labeling tasks and ensure accuracy and timeliness.<br>• Support mailroom operations, including sorting and distributing mail.<br>• Maintain office supplies and restock as necessary.
