We are looking for an experienced Sr. Financial Systems Analyst to join our team in Brookline, Massachusetts. In this role, you will play a pivotal part in bridging the gap between research finance and broader financial operations, ensuring seamless collaboration across departments. This is a long-term contract position ideal for individuals with strong analytical skills and a deep understanding of financial systems, particularly Workday.<br><br>Responsibilities:<br>• Collaborate with research finance teams and other stakeholders to develop effective financial strategies and processes.<br>• Design and build reports and dashboards within the Workday system to support organizational needs.<br>• Partner with cross-functional teams to address financial concerns and implement solutions.<br>• Monitor and maintain financial controls, identifying and resolving issues proactively.<br>• Work closely with end users to strategize and optimize business processes within the Workday system.<br>• Serve as a key liaison between research grants teams and other financial departments.<br>• Analyze complex financial data to provide actionable insights.<br>• Manage projects related to financial systems enhancements and integrations.<br>• Ensure compliance with policies and procedures while improving system functionality.<br>• Provide independent contributions to support organizational goals and objectives.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Cambridge, Massachusetts. In this role, you will provide hands-on IT support and troubleshooting services to ensure smooth operations for end-users. This is a long-term contract position offering an exciting opportunity to work within the health and biotech industry.<br><br>Responsibilities:<br>• Deliver onsite IT support to end-users, addressing hardware, software, and connectivity issues.<br>• Operate and manage IT kiosks to assist users with technical inquiries and resolutions.<br>• Administer and maintain systems using Windows 10, Office 365, Active Directory, and Azure.<br>• Respond to and resolve service desk tickets efficiently, ensuring timely solutions.<br>• Perform basic troubleshooting for IT systems to minimize downtime and improve user experience.<br>• Collaborate with team members to identify and implement improvements in IT support processes.<br>• Provide guidance and training to users on system functionalities and best practices.<br>• Monitor and report system performance issues to ensure optimal functionality.<br>• Maintain accurate documentation for system configurations, processes, and user requests.
We are looking for an experienced Senior Financial Analyst to join our team in Leominster, Massachusetts. In this role, you will play a key part in analyzing and reporting financial data to support strategic decision-making. You will collaborate closely with the Senior Director of Finance, focusing on budgeting, forecasting, and cost accounting functions within a manufacturing environment.<br><br>Responsibilities:<br>• Lead financial planning and analysis efforts, including annual budgets, forecasts, and long-term strategic plans.<br>• Create and maintain financial dashboards and reports for management and Board of Directors presentations.<br>• Collaborate with operational, supply chain, and sales teams to assess the financial impact of business initiatives.<br>• Deliver insights on product pricing, margin optimization, capital investments, and cost-saving opportunities.<br>• Conduct ad hoc financial analyses to support senior leadership in decision-making.<br>• Develop and oversee standard costing systems to ensure accurate financial reporting and product costing.<br>• Analyze and manage bills of materials (BOMs) for consistency and accuracy across products.<br>• Monitor key performance indicators (KPIs) for manufacturing processes and product sales.<br>• Evaluate cost variances and provide detailed financial reports to support operational decisions.<br>• Assist in month-end close processes, including journal entries, reconciliations, and financial reporting.
<p>For consideration, please reach out to <strong>Jennifer Lavoie </strong>as soon as possible, ensure to include your most current resume when you apply. <em><u>Connect with me on LinkedIn</u></em> at Jennifer Lavoie.</p><p><br></p><p>If you are currently working with a Robert Half recruiter, please reach out to them.</p><p><br></p><p>Robert Half is seeking an experienced Cost Accountant to join our client's team in the Portsmouth, New Hampshire area. This Cost Accounting role is ideal for someone with a strong background in cost accounting and analytics and a proven ability to thrive in a manufacturing environment. The successful Cost Accountant/Analyst candidate will bring analytical expertise and familiarity with government contracting to support key financial processes.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Conduct detailed cost analysis to support pricing strategies and financial decision-making.</p><p>• Evaluate and maintain accurate standard and job costing systems.</p><p>• Monitor inventory levels and perform thorough inventory analysis to ensure optimal operations.</p><p>• Prepare and oversee budgets and forecasts to align with organizational goals and financial planning.</p><p>• Collaborate with cross-functional teams to improve cost efficiency and streamline processes.</p><p>• Implement and maintain cost accounting procedures and policies for compliance.</p><p>• Generate comprehensive reports on cost performance and present findings to management.</p><p>• Assist with audits and ensure adherence to government contracting requirements.</p><p>• Identify cost-saving opportunities and recommend actionable improvements.</p><p>• Support the integration of new systems or processes related to cost accounting.</p>
We are looking for a skilled Help Desk/Desktop Support Analyst to provide high-quality technical assistance across multiple locations in Boston, Massachusetts. This long-term contract position requires a proactive, detail-oriented individual with strong expertise in Level 2 Desktop Support and a passion for delivering exceptional customer service. The role involves supporting both Mac and Windows environments, troubleshooting hardware and software issues, and ensuring smooth operation of IT systems.<br><br>Responsibilities:<br>• Deliver onsite IT support services three days a week at a pharmaceutical company and one day a week at another client location.<br>• Diagnose and resolve technical issues related to computers, networks, and software in Mac and Windows environments.<br>• Provide advanced troubleshooting and support for Office 365, Azure Active Directory, and Okta systems.<br>• Manage and resolve service desk tickets promptly, ensuring minimal disruption to users.<br>• Maintain and support printers, conference room technology, and audiovisual equipment.<br>• Collaborate effectively with team members to address IT challenges and improve system efficiency.<br>• Demonstrate a customer-centric approach while assisting users with technical issues.<br>• Ensure proper documentation of issues, solutions, and updates within the ticketing system.<br>• Stay updated on the latest AV and IT technologies to provide effective support.<br>• Organize and prioritize tasks to meet deadlines and client expectations.
<p>We are looking for a Junior Help Desk Analyst to join our team in Lexington, Massachusetts. In this role, you will provide essential technical support to end-users, ensuring the smooth operation of hardware, software, and network systems. This is a long-term contract position offering an opportunity to expand your expertise in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve user-reported hardware, software, and network issues with efficient troubleshooting techniques.</p><p>• Identify problems by actively listening to users and conducting thorough research.</p><p>• Deliver step-by-step guidance to users, ensuring they understand and follow the solutions provided.</p><p>• Record detailed information about issues and resolutions in the ticketing system.</p><p>• Escalate advanced technical concerns to senior team members when necessary.</p><p>• Build and maintain a comprehensive understanding of company technology and support procedures.</p><p>• Stay informed about emerging technologies and incorporate new knowledge into daily tasks.</p>
Technical Support Team Lead<br>Location: Auburn, NH<br>Level: Experienced / Non‑Manager<br>Overview<br>The Technical Support Team Lead provides day‑to‑day operational oversight and acts as an extension of the Technical Support Manager. This role helps coordinate NOC/Technical Support activities, ensures SLA adherence, manages escalations, and drives consistency across support and remote monitoring operations related to customer wireless/DAS environments.<br>The Team Lead serves as a key decision point during daily operations, guiding team members, monitoring ticket flow, and ensuring timely communication and issue resolution.<br>Key Responsibilities<br><br>Support daily management of support operations, including ticket queues, monitoring tasks, and incident response.<br>Provide operational leadership to ensure work is prioritized in line with SLAs and business needs.<br>Serve as a primary escalation point for high‑priority or high‑impact customer issues.<br>Monitor SLA compliance, response times, and overall support quality.<br>Coordinate workload distribution and coverage during business hours and critical events.<br>Provide direction, guidance, and mentoring to support team members.<br>Track and manage critical customer issues through resolution, including communication and follow‑up.<br>Collaborate with internal teams (Development, DevOps, QA) to drive timely issue resolution.<br>Assist with refining and documenting support processes, workflows, and operational standards.<br>Contribute to reporting on support effectiveness, incident trends, SLA risks, and recurring issues.<br>Participate in post‑incident reviews and help identify corrective and preventative actions.<br>Ensure customer communications are clear, timely, and consistent.<br>Handle customer data, including PII, with appropriate security practices.<br>Work additional hours as needed to support SLA‑driven or time‑sensitive events.<br><br>Requirements<br><br>Degree in Computer Science, IT, Engineering, or equivalent experience.<br>5+ years in technical support, NOC operations, or software support.<br>Experience in a lead, senior, or acting supervisory capacity within a support organization.<br>Strong understanding of support operations, escalation management, SLAs, and customer‑impact prioritization.<br>Working knowledge of networking concepts, Linux systems, and software support workflows.<br>Proven ability to make operational decisions without direct managerial authority.<br>Strong organizational skills and ability to manage competing priorities.<br>Excellent verbal and written communication.<br>Ability to work independently while aligning with leadership direction.<br>High degree of flexibility and stress tolerance.
<p>We are looking for a dedicated Desktop Support Analyst to provide first-line technical assistance to users in a dynamic environment. In this role, you will address hardware, software, and network-related issues, ensuring timely resolution and escalating more complex problems to higher support levels. The ideal candidate is proactive, detail-oriented, and committed to delivering exceptional customer service.</p><p><br></p><p>Responsibilities:</p><p>• Troubleshoot and resolve basic hardware and software issues involving Windows and Microsoft 365 applications.</p><p>• Address network connectivity problems, including Wi-Fi and Ethernet, ensuring systems are operational.</p><p>• Document and track all technical issues using the ticketing system while adhering to established timelines.</p><p>• Escalate unresolved technical matters to Tier 2 or Tier 3 support teams for advanced troubleshooting.</p><p>• Assist with onboarding new users, including device setup and system configurations.</p><p>• Maintain accurate and detailed documentation for all troubleshooting processes and resolutions.</p><p>• Provide attentive and courteous technical support to users, ensuring a positive customer experience.</p><p>• Collaborate with team members to continuously improve support workflows and processes.</p>
<p>We are looking for a skilled Financial Analyst to join our team in Auburn, Massachusetts. In this role, you will contribute to the Financial Planning & Analysis (FP& A) team, focusing on operating expenses, personnel reporting, and financial statement consolidation. You will play a critical part in ensuring accurate financial reporting, supporting budget management, and conducting variance analysis. This position is perfect for an analytical thinker who thrives in data-driven environments and enjoys cross-functional collaboration.</p><p><br></p><p>For immediate interview call Victor Muller at 508 205 2136</p><p><br></p><p>Responsibilities:</p><p>• Manage monthly operating expense and personnel reports in Adaptive Planning, including tracking, forecasting, and analyzing variances against budget and prior-year data.</p><p>• Collaborate with the Accounting team to ensure proper expense classifications, accruals, and adjustments for non-recurring costs.</p><p>• Provide department leaders with detailed analyses of expense performance and headcount trends.</p><p>• Maintain and enhance Adaptive Planning models to improve the accuracy and efficiency of operating expense and personnel reporting.</p><p>• Work closely with Accounting to ensure financial statements are accurate, complete, and consistent with compliance standards.</p><p>• Assist in preparing consolidated profit and loss statements, identifying key variances and drivers impacting net income.</p><p>• Support annual budgeting and forecasting processes, focusing on operating expenses, personnel, and below-gross-profit areas.</p><p>• Develop management reports and presentations for leadership and board-level reviews.</p><p>• Identify opportunities to streamline reporting processes, automate tasks, and improve data quality.</p><p>• Collaborate with IT, Accounting, and FP& A teams to improve system integrations and reporting accuracy.</p>
We are looking for an experienced Technical Business Analyst to join our team in Providence, Rhode Island. In this long-term contract position, you will play a key role in bridging technical and business needs, driving process improvements, and ensuring project success. This role requires a highly analytical individual with over 10 years of experience in business analysis and a strong ability to work collaboratively across teams.<br><br>Responsibilities:<br>• Conduct in-depth business analysis to identify gaps, define requirements, and recommend effective solutions.<br>• Collaborate with stakeholders to gather and document detailed requirements, ensuring alignment with business objectives.<br>• Review and analyze documents to ensure accuracy and compliance with established standards.<br>• Facilitate Agile Scrum processes, including sprint planning, reviews, and retrospectives.<br>• Work closely with call center teams to enhance customer service processes and improve operational efficiency.<br>• Create and maintain comprehensive reports and documentation to support decision-making and project tracking.<br>• Identify and implement process improvements to optimize workflows and achieve organizational goals.<br>• Act as a liaison between technical teams and business units to ensure seamless communication and understanding.<br>• Perform gap analysis to assess current state versus desired outcomes and propose actionable strategies.<br>• Support project delivery by monitoring progress and addressing issues or risks proactively.
We are looking for a skilled Senior Business Analyst with extensive knowledge of Oracle Cloud Fusion Finance to play a pivotal role in supporting financial transformation projects. This individual will act as the bridge between Finance and IT, ensuring that Oracle Cloud solutions align with organizational objectives. As this is a long-term contract position, you will contribute to designing, implementing, and optimizing Oracle Fusion Finance modules.<br><br>Responsibilities:<br>• Collaborate with finance, accounting, and IT teams to gather and document detailed business requirements for Oracle Cloud Fusion Financial modules, including GL, AP, AR, FA, CM, and Tax.<br>• Assess and analyze current financial processes to identify areas for improvement using Oracle Fusion functionalities.<br>• Convert business requirements into functional specifications and configurations tailored for Oracle Cloud Fusion Finance.<br>• Drive or support activities such as configuration, testing, deployment, and post-implementation troubleshooting.<br>• Serve as a subject matter expert on Oracle Fusion Finance modules, offering guidance on functionality and best practices.<br>• Work closely with integration and data teams to ensure smooth connectivity between Oracle systems and external applications.<br>• Develop comprehensive training materials and provide hands-on support to end-users during training sessions.<br>• Address and resolve system issues, manage defects, and provide support for month-end and quarter-end financial close processes.<br>• Monitor Oracle Cloud updates and releases to evaluate their implications on business operations.
<p>We are looking for an experienced Lead Enterprise Architect to drive strategic technology decisions and establish scalable, reliable architectural frameworks for the organization. In this role, you will build the enterprise architecture function from the ground up. The Lead Enterprise Architect will define architectural strategy, guide solution design, elevate engineering best practices, and advise senior leadership. You’ll work closely with the CIO, technical leaders, and business stakeholders to create a scalable, secure, and modern technology ecosystem. This is a highly strategic, hands-on leadership role for a self-starter who can operate in an environment with significant architectural gaps and minimal existing standards. This role is hybrid in Boston.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Enterprise Architecture</strong></p><ul><li>Assess the current architecture, identify gaps/anti-patterns, and define the future-state architecture.</li><li>Establish enterprise-wide architecture standards, patterns, and governance.</li><li>Evaluate emerging technologies and present recommendations to executive leadership.</li><li>Align solution design with business goals and long-term technology strategy.</li></ul><p><strong>Solution Architecture</strong></p><ul><li>Lead solution design for policy admin platforms (Duck Creek, Guidewire), microservices, APIs, integrations, and data architecture.</li><li>Provide guidance, not coding, to development teams and technical leads.</li><li>Develop architectural blueprints and ensure adherence across engineering teams.</li></ul><p><strong>DevOps & Testing Leadership</strong></p><ul><li>Manage 2 DevOps Engineers and 1 Testing Engineer.</li><li>Standardize CI/CD practices, DevOps frameworks, and testing automation across teams.</li></ul><p><strong>Execution & Cross-Functional Leadership</strong></p><ul><li>Drive architectural roadmaps for applications, data, and integrations.</li><li>Partner with business stakeholders to ensure solutions meet organizational needs.</li><li>Mentor engineers and influence engineering, data, and infrastructure teams.</li></ul>
We are looking for an experienced Project Manager to oversee a variety of system-related projects in Nashua, New Hampshire. This role requires someone who is detail oriented and can effectively manage cross-functional teams, implement strategic initiatives, and ensure project goals are met within established timelines. As a Long-term Contract position, this opportunity is ideal for someone seeking to make a lasting impact in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Lead and manage system-focused projects from initiation to completion, ensuring alignment with organizational objectives.<br>• Coordinate and guide cross-functional teams to achieve project milestones and deliverables.<br>• Develop detailed project plans, timelines, and budgets while monitoring progress and addressing potential risks.<br>• Oversee the implementation of systems, including CRM and Salesforce solutions, ensuring successful integration.<br>• Manage the RFP process, including drafting proposals and evaluating vendor responses.<br>• Utilize formal project management methodologies to provide structure and clarity throughout the project lifecycle.<br>• Collaborate with stakeholders to identify requirements, set priorities, and ensure seamless communication.<br>• Facilitate Agile Scrum practices to promote efficiency and adaptability within teams.<br>• Ensure compliance with industry standards and organizational policies for all projects.<br>• Provide regular updates and reports to leadership, highlighting progress, challenges, and solutions.
<p><strong>Overview</strong></p><p>We are seeking a highly motivated <strong>Senior Project Manager</strong> to support the Markets Financing Solutions – Prime Services business. This role leads the execution of a complex global program supporting the growth of a multinational Prime Services offering. The ideal candidate brings extensive project management experience, strong financial services knowledge, and the ability to manage cross‑functional, multi‑workstream initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Core Project & Program Management</strong></p><ul><li>Drive end‑to‑end project execution across multiple workstreams</li><li>Define operating model and technology requirements</li><li>Lead steering committees and governance forums</li><li>Provide regular updates to senior stakeholders and strategic committees</li><li>Develop and maintain project plans, milestones, dependencies, and risk logs</li><li>Ensure alignment with Change Management Framework requirements for EMEA‑impacting initiatives</li><li>Build productive relationships with project leads across the enterprise</li></ul><p><strong>Regulatory & Governance</strong></p><ul><li>Support regulatory compliance and approval processes</li><li>Track and coordinate governance and oversight programs required for new product launches</li></ul><p><strong>Specific Program Responsibilities</strong></p><ul><li>Support the build‑out of a new Prime Services offering</li><li>Manage scope, capacity planning, resources, timelines, and risks/issues</li><li>Coordinate activities across technology, operations, and business teams</li><li>Identify risks, escalate issues, and drive mitigation and resolution</li><li>Communicate program status to senior management on a regular and ad‑hoc basis</li><li>Manage workstream interdependencies and oversee outsourced components</li></ul>
<p><strong>Senior Scrum Master – Because Someone Has to Keep the Chaos Organized</strong></p><p>Do you wake up in the morning excited to remove blockers that you definitely didn’t create? Do you thrive in fast-paced environments where “quick question” actually means “this will take 45 minutes”? If so, we want you on our team.</p><p><strong>What You’ll Do (besides prevent sprint meltdowns):</strong></p><ul><li>Coach teams who swear they <em>totally</em> read the Agile Manifesto.</li><li>Facilitate daily stand-ups where at least one person is definitely still sitting.</li><li>Protect the team from scope creep, surprise deadlines, and random drive-by requests from people who “just need one small thing.”</li><li>Ensure the sprint board stays up-to-date… or at least shame people into updating it.</li></ul><p><strong>What You Bring:</strong></p><ul><li>Master-level Scrum wisdom (bonus points if you can explain story points without sighing).</li><li>Experience herding both humans and cats.</li><li>A calm, diplomatic demeanor—even when someone says “We don’t need a retrospective this sprint.”</li><li>Humor, patience, and the ability to survive back-to-back meetings.</li></ul><p>If you’re ready to elevate our Agile game (and laugh with us along the way), we’d love to hear from you!</p>
