<p>We are looking for a dedicated and customer-oriented Senior Banking Specialist to join our team in Billerica, Massachusetts. In this role, you will play a vital part in providing exceptional financial services, assisting customers with their banking needs, and ensuring smooth branch operations. This position offers a collaborative environment with opportunities for growth and competitive compensation.</p><p><br></p><p>Responsibilities:</p><p>• Deliver excellent customer service by addressing individual financial needs and recommending suitable banking solutions.</p><p>• Process various transactions, including deposits, withdrawals, check cashing, and account inquiries, with accuracy and efficiency.</p><p>• Assist in the training and mentorship of branch staff to promote teamwork and enhance overall performance.</p><p>• Open new customer accounts, support existing customers with digital banking tools, and assist in loan application processes.</p><p>• Ensure adherence to banking regulations, organizational policies, and security protocols.</p><p>• Contribute to achieving sales and performance targets through proactive engagement and service.</p><p>• Participate in community events and outreach programs to strengthen the bank's local presence.</p>
<p>We are looking for a Part Time detail-oriented Accounts Receivable Specialist to join our team on a contract basis in Newton, MA. In this role, you will focus on reconciling financial records, ensuring accurate deposit matching, and providing support for ongoing accounting tasks. This position requires working onsite and offers flexibility in scheduling, making it ideal for candidates seeking part-time hours onsite between 9am-5pm Monday-Friday. </p><p><br></p><p>Responsibilities:</p><p>• Accurately match and reconcile over 1,000 deposits, including credit card transactions and checks.</p><p>• Address and resolve backlog of deposits from previous months.</p><p>• Utilize Sage Intacct software to manage accounts receivable functions.</p><p>• Maintain precise financial records to ensure compliance and accuracy.</p><p>• Collaborate with internal teams to support accounting processes and deadlines.</p><p>• Perform three-way matching for transactions to ensure proper documentation.</p><p>• Work onsite to access servers and complete necessary tasks.</p><p>• Follow company protocols to maintain confidentiality and security of financial data.</p>
We are looking for a detail-oriented Renewal Coordinator Specialist to join our team in Lowell, Massachusetts. In this long-term contract position, you will manage customer retention activities, ensuring excellent service and high renewal rates while fostering strong client relationships. The role requires proactive communication, accurate pricing updates, and collaboration to meet customer needs and drive satisfaction.<br><br>Responsibilities:<br>• Oversee all retention efforts within an assigned customer base, ensuring timely and effective communication.<br>• Initiate contact with customers 120 days prior to contract renewal to address concerns and confirm details.<br>• Update and re-estimate contracts to reflect current labor rates and service needs.<br>• Participate in monthly Service Contract Renewal meetings, providing updates and following through on assigned tasks.<br>• Resolve customer issues and secure agreement before renewal deadlines.<br>• Maintain an organized list of customers and track annual renewal dates.<br>• Identify opportunities to expand services or cross-sell products based on customer needs.<br>• Collaborate with internal teams to improve service delivery and address customer concerns.<br>• Provide regular updates during sales meetings regarding the status of renewals.<br>• Conduct in-person meetings with customers as required to strengthen relationships and address needs.
We are looking for a skilled Systems Administrator to join our team in Newburyport, Massachusetts. This role requires expertise in managing and maintaining IT systems, ensuring their reliability, and providing technical support to users. The ideal candidate will have a strong background in system administration and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Manage and maintain Active Directory and Azure Active Directory environments to ensure seamless operation.<br>• Oversee the installation, configuration, and maintenance of Microsoft Windows Server and Windows 10 systems.<br>• Administer and support Dell and Citrix technologies to enhance system efficiency.<br>• Implement and monitor Cisco ASA Firewalls to safeguard network security.<br>• Provide technical support to users, addressing system issues and resolving them promptly.<br>• Perform regular system updates and backups to maintain data integrity and system reliability.<br>• Collaborate with team members to design and implement IT solutions that align with organizational goals.<br>• Monitor system performance and troubleshoot issues to minimize downtime.<br>• Develop and maintain documentation for system configurations and processes.<br>• Ensure compliance with security protocols and industry best practices.
