<p>We are looking for a Data Administrator to join our team in a contract role with the potential to become permanent. This opportunity is well suited for an early-career candidate with at least one year of post-graduate experience who enjoys working with data, spotting irregular patterns, and supporting fraud-related analysis. The position follows a 2 day a week hybrid schedule with in-office collaboration</p><p><br></p><p>Responsibilities:</p><p>• Review operational and analytical data sets to identify anomalies, trends, and indicators related to suspected fraudulent activity.</p><p>• Monitor routine data processes with accuracy and consistency, ensuring issues are flagged quickly and escalated when needed.</p><p>• Support fraud analysis efforts by examining patterns, validating findings, and helping improve visibility into risk areas.</p><p>• Investigate data discrepancies and partner with internal stakeholders to resolve errors affecting reporting or operations.</p><p>• Maintain data quality across reports, tracking tools, and internal systems used for analysis and decision-making.</p><p>• Prepare clear summaries of findings and communicate insights that help teams respond to anti-fraud concerns effectively.</p><p>• Assist with updates to workflows, reporting methods, or system-related processes as business needs evolve.</p><p>• Contribute to a growing team environment by taking on new responsibilities over time and supporting continuous improvement initiatives.</p>
<p>We are looking for a detail-oriented QA Analyst to join our team Massachusetts in a contract position with the potential to become permanent. This position will support the quality, stability, and effectiveness of business applications by evaluating system behavior, validating workflows, and identifying issues before release. The role partners with product, design, engineering, documentation, and business teams to improve user experience and strengthen operational reliability. This is a strong opportunity for someone who enjoys working in a growing environment, building structure, and contributing to a developing quality-focused practice.</p><p><br></p><p>Responsibilities:</p><p>• Assess new and existing application features to confirm they operate correctly and meet defined business needs.</p><p>• Work closely with cross-functional partners to clarify expected outcomes, review workflows, and verify that delivered solutions align with user requirements.</p><p>• Execute hands-on testing across employee-facing and customer-facing systems, documenting defects, inconsistencies, and usability concerns.</p><p>• Support release preparation by validating readiness, confirming issue resolution, and helping reduce production risk before deployment.</p><p>• Develop and maintain repeatable testing approaches, including regression coverage and end-to-end workflow checks, as the systems environment expands.</p><p>• Contribute to performance and reliability evaluations to help ensure applications function effectively under expected usage conditions.</p><p>• Help establish practical quality standards, documentation practices, and testing processes for a growing technology organization.</p><p>• Assist with manual validation activities in areas where automation, tools, or formal procedures are still being developed.</p>
We are looking for a Business Analyst to support manufacturing operations in Malden, Massachusetts through a Long-term Contract assignment. This position works closely with business and technical teams to evaluate processes, improve system usage, and help ensure accurate execution across core operational functions. The role is well suited for someone who can translate business needs into practical solutions, document workflows clearly, and contribute to testing, training, and ongoing process improvement in an on-site environment.<br><br>Responsibilities:<br>• Examine current business workflows within the assigned area and convert operational needs into effective system-based processes.<br>• Investigate application issues, identify underlying causes, and coordinate with internal technology teams and external partners to drive timely resolution.<br>• Create and carry out test plans, business scenarios, and regression checks to confirm system performance and process accuracy.<br>• Record defects thoroughly, verify corrective actions, and assist with readiness activities ahead of production deployment.<br>• Support data mapping, data review, and cleanup efforts to help maintain reliable master data and strengthen governance practices.<br>• Prepare user guides, standard procedures, and training content that enable employees to adopt updated tools and ways of working.<br>• Deliver end-user training and communicate revised process expectations in a clear and practical manner.<br>• Assist with deployment planning, provide on-site support during launch activities, and help stabilize operations after go-live.<br>• Partner with stakeholders across operations, supply chain, logistics, quality, engineering, and finance to align business requirements with technical execution.<br>• Contribute to continuous improvement efforts by identifying opportunities to streamline workflows and enhance process consistency.
We are looking for a Business Analyst to support enterprise application initiatives in Waltham, Massachusetts. This Long-term Contract position will work closely with business and technical teams to translate operational needs into clear documentation, testing plans, and process improvements. The role focuses on strengthening procurement and finance-related workflows, improving system adoption, and helping ensure successful delivery through implementation, validation, and post-launch support.<br><br>Responsibilities:<br>• Work with teams across finance, procurement, accounts payable, clinical operations, and other departments to identify needs and turn them into clear business and functional requirements.<br>• Lead discovery sessions, stakeholder meetings, and workflow reviews to map current operations and define future process improvements.<br>• Produce and maintain project artifacts such as requirements documents, user stories, process diagrams, use cases, and related supporting documentation.<br>• Partner with internal stakeholders and external implementation resources to review solution designs and confirm system setups meet business expectations.<br>• Evaluate existing workflows to uncover opportunities for efficiency gains, automation, and stronger process performance using platforms such as Coupa and Auxilius.<br>• Build testing approaches, scenarios, scripts, and detailed cases that align with approved requirements and expected business outcomes.<br>• Carry out functional, integration, regression, and end-to-end testing across procurement, budgeting, forecasting, invoicing, payments, approvals, and reporting activities.<br>• Verify data quality, system integrations, workflow behavior, reporting outputs, and converted information while documenting issues and supporting resolution efforts.<br>• Assist with user acceptance testing preparation, training materials, knowledge sharing, go-live readiness, and post-deployment stabilization activities.<br>• Maintain traceability between requirements and testing while ensuring project documentation meets internal standards and applicable regulatory expectations.
We are looking for an experienced Business Analyst to support a portfolio of ServiceNow initiatives for an education-focused organization in Cambridge, Massachusetts. This is a Long-term Contract position expected to run for at least 6 months, with a strong likelihood of extending to 12 months and potential for longer-term opportunity. The role centers on translating business needs into scalable ServiceNow solutions, strengthening reporting capabilities, and helping teams deliver enhancements that improve workflows across multiple departments. You will partner with technical and business stakeholders to drive requirements, testing, dashboard development, and release support in a fast-moving environment.<br><br>Responsibilities:<br>• Lead discovery sessions with stakeholders to define business needs and convert them into clear functional requirements for ServiceNow initiatives.<br>• Support delivery of multiple concurrent projects involving areas such as incident management, change management, hardware processes, and software asset management.<br>• Develop reporting strategies and build dashboards that provide meaningful operational insights for business and IT teams.<br>• Collaborate with ServiceNow developers and platform team members to plan enhancements, validate solutions, and align configurations with user needs.<br>• Coordinate and support user acceptance testing by preparing test scenarios, documenting outcomes, and helping resolve issues before release.<br>• Monitor platform updates and assist with recurring release activities, ensuring new functionality is tested and introduced smoothly.<br>• Help optimize ServiceNow usage across departments including finance, research, and human resources through workflow improvements and process automation.<br>• Contribute to initiatives such as portal enhancements, reporting improvements, and deployment of new incident management capabilities.<br>• Participate in stakeholder meetings and ongoing communication to track progress, manage expectations, and maintain project momentum.
<p>We are looking for an experienced Systems Analyst / Web Admin to support and enhance enterprise web platforms on a remote basis. This Long-term Contract position will focus on sustaining secure, high-performing Drupal and SharePoint environments while helping business teams deliver reliable digital solutions. The ideal candidate brings strong analytical skills, hands-on web administration experience, and the ability to resolve technical issues across complex systems.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day administration of Drupal platforms, including version updates, module management, and delivery of new web capabilities.</p><p>• Investigate and resolve issues affecting website speed, stability, usability, and security to maintain dependable performance.</p><p>• Manage SharePoint Online environments by configuring sites, organizing permissions, and supporting content governance needs.</p><p>• Work with business stakeholders to improve SharePoint solutions and align platform enhancements with operational requirements.</p><p>• Track system performance, capacity, uptime, and overall health across Drupal and SharePoint environments, taking action when issues arise.</p><p>• Develop and update technical documentation, standard procedures, support materials, and end-user guidance for web platforms.</p><p>• Coordinate with IT colleagues and external service providers to maintain integrated web applications and connected business systems.</p><p>• Deliver user support for web-related tools and collaborate with communications and technical teams to ensure effective platform operation.</p>
We are looking for a Help Desk Analyst II to deliver attentive, high-quality technical support for a financial services team in Waltham, Massachusetts. This Long-term Contract opportunity is ideal for someone who thrives in a hands-on support role, enjoys working directly with employees, and can keep daily operations running smoothly through prompt issue resolution. The position combines onsite deskside assistance with remote support and requires a service-focused approach when assisting users across a Microsoft-based, cloud-centric environment.<br><br>Responsibilities:<br>• Provide first- and second-level technical assistance for end users, addressing both in-person and remote support needs with a strong customer service mindset.<br>• Diagnose and resolve problems involving laptops, desktops, operating systems, standard business software, and cloud applications to reduce downtime.<br>• Set up equipment, accounts, and access for new hires while also handling departures through organized offboarding support.<br>• Support core collaboration platforms such as Microsoft 365, Outlook, Teams, Zoom, and related productivity tools used across the business.<br>• Serve as the primary onsite IT contact, managing daily support activity independently and ensuring requests are handled efficiently.<br>• Coordinate with external or centralized IT partners to escalate more advanced issues and follow through until resolution is achieved.<br>• Maintain accurate tracking of incidents and service requests, keeping documentation current and responses timely.<br>• Contribute to technology-related initiatives, including emerging AI-focused efforts and other improvements that enhance support operations.
<p>We are looking for a Financial Analyst to join a finance team in Massachusetts. This position supports core accounting and financial reporting activities, including close processes, forecasting, reconciliations, and regulatory submissions within a banking or credit union environment. The role is well suited for a dependable individual who can work independently, partner with internal stakeholders, and help strengthen reporting accuracy and operational efficiency.</p><p><br></p><p>For Immediate Interview please contact Victor Muller at 508- 205 2136</p><p><br></p><p>Responsibilities:</p><p>• Create internal financial reports and assist with required external regulatory filings to support accurate and timely reporting.</p><p>• Perform reconciliations across general ledger accounts, investigate discrepancies, and resolve issues with appropriate documentation.</p><p>• Contribute to budgeting, forecasting, and variance review activities by analyzing trends and explaining key drivers.</p><p>• Prepare journal entries for month-end close and help maintain an organized, reliable closing process.</p><p>• Support the calculation and documentation of the allowance for credit loss in accordance with established policies.</p><p>• Review financial information for accuracy, consistency, and completeness, escalating concerns when needed.</p><p>• Build and maintain process documentation, operating instructions, and troubleshooting references for finance activities.</p><p>• Assess existing workflows and recommend improvements that enhance controls, reduce manual effort, and increase efficiency.</p><p>• Partner with auditors and assist with requests during internal or external audit engagements.</p>
<p>Seeking an IT Support Specialist to provide technical support across desktop, network, and cloud environments. The ideal candidate will have strong troubleshooting skills, experience working within a ticketing system, and a solid understanding of networking fundamentals in a hybrid cloud environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage and resolve end-user support requests through a ticketing system.</li><li>Troubleshoot hardware, software, and connectivity issues.</li><li>Diagnose and resolve TCP/IP, DHCP, DNS, VPN, and network-related problems.</li><li>Support users across on-premises and hybrid cloud environments.</li><li>Document issues, resolutions, and support procedures.</li></ul><p><br></p>
We are looking for a Help Desk/Desktop Support Analyst to deliver Tier 2/3 desktop and end-user support across a growing client portfolio in Boston, Massachusetts. This contract position with permanent potential is ideal for someone who enjoys balancing remote support with occasional onsite service, while working directly with clients in a fast-moving, multi-environment setting. You will handle escalated technical issues, contribute to infrastructure and device-related projects, and partner with engineers to keep client systems operating reliably.<br><br>Responsibilities:<br>• Resolve escalated desktop, application, and access-related issues for assigned client accounts through a mix of remote troubleshooting and onsite support.<br>• Manage daily service requests and incident tickets in ConnectWise, maintaining accurate documentation, status updates, and time tracking.<br>• Visit client locations as needed for scheduled support, urgent troubleshooting, hardware deployment, and hands-on technical assistance.<br>• Support Microsoft 365 technologies, including user access, Office applications, SharePoint, and general account administration.<br>• Assist with employee onboarding and offboarding by preparing devices, configuring accounts, assigning licenses, and validating access.<br>• Coordinate laptop setup, imaging, refresh activities, warranty-related follow-up, and rollout of new equipment across client environments.<br>• Provide support for connectivity issues involving remote access tools, VPN solutions, and endpoint communication with business systems.<br>• Contribute to project-based work such as infrastructure upgrades, equipment testing, office technology improvements, and environment standardization.<br>• Partner with engineering teams on more advanced network and security matters, including occasional work involving switches and firewalls.<br>• Track hardware and software assets, support purchasing activities, and help maintain accurate licensing and inventory records.
<p>We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in Newton, Massachusetts. This fully onsite role supports a primarily Windows environment with some Mac devices and is ideal for someone who communicates clearly, thinks critically, and enjoys solving day-to-day technology issues. The team is seeking additional support due to increased demand, making this a great opportunity for an IT specialist with at least two years of experience in desktop and help desk support.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite technical support for desktops, laptops, and related hardware in a predominantly Windows environment with some Mac systems.</p><p>• Diagnose and resolve everyday user issues involving operating systems, software, connectivity, and peripheral devices.</p><p>• Manage incoming service requests, document work performed, and follow incidents through to completion using the ticketing system.</p><p>• Support user account access and directory-related tasks, including basic administration within Active Directory.</p><p>• Set up, configure, and maintain workstations to ensure employees have reliable access to required tools and applications.</p><p>• Communicate with end users in a clear and approachable manner to clarify issues and provide timely updates on resolution progress.</p><p>• Collaborate with internal IT team members to address support volume and maintain consistent service levels across the organization.</p>
<p>We are looking for an experienced Help Desk/Desktop Support Analyst to provide advanced technical support for end users in Newport, Rhode Island. This position is suited for a hands-on, detail-oriented individual who can diagnose complex issues across desktops, collaboration platforms, identity tools, and network-connected environments while delivering a high standard of service. The role also requires clear communication, strong documentation habits, and the ability to support both everyday user needs and higher-priority escalations effectively.</p><p><br></p><p>Responsibilities:</p><p>• Provide high-level desk-side and remote support for hardware, software, account access, and connectivity issues across a multi-system environment.</p><p>• Act as an escalation point for complex incidents, independently investigating root causes and driving issues through resolution with full ownership of assigned tickets.</p><p>• Administer Microsoft 365 services, including Exchange Online, Teams, SharePoint, Intune, Autopilot, and Entra ID, to support user access, device management, and collaboration needs.</p><p>• Manage and troubleshoot core identity and endpoint technologies such as Active Directory, Group Policy, and Windows-based desktop environments.</p><p>• Diagnose network-related problems involving TCP/IP, VLANs, wireless infrastructure, and voice or endpoint connectivity to restore reliable user service.</p><p>• Maintain detailed service records, document troubleshooting steps, and follow established IT support procedures and compliance standards consistently.</p><p>• Deliver responsive support to employees and senior business stakeholders, adapting technical explanations to match varying levels of user experience.</p><p>• Travel between supported office locations as needed and assist with occasional on-site support requirements outside the primary office.</p><p>• Contribute to a security-focused support model by applying best practices for access control, device administration, and incident handling.</p>
<p>Our client, a growing and innovative organization, is seeking a <strong>Financial Analyst</strong> to join its collaborative Finance team. This is an excellent opportunity for an analytical finance professional looking to broaden their FP&A experience while partnering with leaders across the business to support strategic decision-making.</p><p><br></p><p>This hybrid position requires working <strong>Tuesday, Wednesday, and Thursday</strong> in the Boston office.</p><p><br></p><p><strong>What You'll Do</strong></p><p>As a Financial Analyst, you'll play a key role in supporting the organization's financial planning and business performance by:</p><ul><li>Building financial models and performing scenario analysis to support strategic initiatives.</li><li>Assisting with budgeting, forecasting, and long-term financial planning.</li><li>Preparing financial reports, dashboards, and KPI analysis for leadership.</li><li>Conducting variance analysis and identifying trends that drive business performance.</li><li>Partnering with cross-functional teams to evaluate business initiatives and provide financial insights.</li><li>Supporting process improvements and helping automate financial reporting.</li></ul><p><br></p>