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35 results for Customer Experience Specialist in Boston, MA

Customer Service Representative
  • Danvers, MA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 23.00 USD / Hourly
  • <p><br></p><p><strong>Job Title: Customer Service Representative (Temp-to-Hire)</strong></p><p><strong>Location:</strong> Danvers, Massachusetts</p><p><strong>Schedule:</strong> Full-time</p><p><strong>Position Overview:</strong></p><p>Our team is seeking a dedicated Customer Service Representative for a temp-to-hire opportunity in Danvers, MA. This role is ideal for candidates who thrive in fast-paced environments and who are passionate about delivering exceptional service. You’ll interact directly with clients, provide support, resolve issues, and ensure a positive customer experience.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat, maintaining professionalism and empathy at all times</li><li>Resolve customer concerns and escalate complex issues as needed</li><li>Provide accurate information regarding products, services, and company policies</li><li>Document all customer interactions and follow up to ensure customer satisfaction</li><li>Collaborate with internal teams to streamline resolutions and enhance the customer experience</li><li>Perform data entry, maintain records, and generate reports using MS Office</li><li>Participate in team meetings and ongoing training sessions</li></ul>
  • 2025-12-23T13:23:57Z
Administrative Specialist
  • Canton, MA
  • onsite
  • Permanent
  • 60000.00 - 68000.00 USD / Yearly
  • <p><strong>Overview</strong></p><p>We are seeking an administrative specialist to join our team. This position provides technical, clerical, and fiscal support to the Director of Assessing and the Board of Assessors. Responsibilities include preparing tax bills, maintaining property records, processing exemptions and abatements, and assisting residents with inquiries. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and process real estate and excise tax bills, abatements, and related records.</li><li>Update property ownership and sales data in the CAMA system; research MLS listings for assessment accuracy.</li><li>Generate and maintain sales reports using SQL; provide public access to reports.</li><li>Download and review deeds and related documents; ensure accurate records and assist residents with requests.</li><li>Review confidential exemption applications, determine eligibility, and enter data into Munis; report to MA DOR via Gateway.</li><li>Process excise tax commitments from RMV, calculate dealer plate bills, and authorize abatements; liaise with RMV and other towns to resolve errors.</li><li>Log building permits, update maps, and verify data with the Building Department.</li><li>Manage Community Preservation Act exemptions, mass mailings, and reporting.</li><li>Maintain the Board of Assessors’ website and certify abutters’ lists for municipal boards.</li><li>Handle monthly cash turnovers and monitor office workflow to meet deadlines.</li><li>Respond to inquiries via phone, email, and in person, explaining laws and procedures.</li></ul>
  • 2025-12-22T22:04:28Z
Customer Service Representative
  • Rockland, MA
  • onsite
  • Permanent
  • 46000.00 - 62400.00 USD / Yearly
  • We are looking for a dedicated Customer Service Representative to join our team in Rockland, Massachusetts. In this role, you will provide exceptional support to customers and internal teams, ensuring smooth communication and efficient handling of inquiries and orders. The ideal candidate thrives in a fast-paced environment and possesses strong organizational skills, technical aptitude, and a commitment to delivering excellent service.<br><br>Responsibilities:<br>• Engage directly with customers to understand their needs and provide tailored solutions.<br>• Prepare accurate quotations for new pumps, pump systems, and spare parts.<br>• Process customer orders promptly while verifying accuracy and required documentation.<br>• Manage purchase orders and coordinate expedited deliveries to meet customer expectations.<br>• Track shipments, provide schedules, and ensure timely delivery of goods.<br>• Organize and support trade shows and seminars as needed.<br>• Maintain detailed records and generate reports to support operational efficiency.<br>• Collaborate with sales representatives and management to address account activities.<br>• Provide technical insights and assistance to customers regarding product offerings.<br>• Execute administrative tasks to ensure seamless support for internal and external stakeholders.
  • 2025-12-23T22:14:02Z
Patient Access Specialist - 3rd Shift
  • Nashua, NH
  • onsite
  • Contract / Temporary to Hire
  • 18.05 - 20.90 USD / Hourly
  • <p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
  • 2025-12-08T14:23:36Z
Patient Access Specialist
  • Nashua, NH
  • onsite
  • Contract / Temporary to Hire
  • 17.25 - 20.25 USD / Hourly
  • <p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
  • 2025-12-08T14:23:36Z
Sr Banking Specialist
  • Stoneham, MA
  • onsite
  • Permanent
  • 58000.00 - 60000.00 USD / Yearly
  • <p>We are looking for a dedicated and customer-oriented Senior Banking Specialist to join our team in Billerica, Massachusetts. In this role, you will play a vital part in providing exceptional financial services, assisting customers with their banking needs, and ensuring smooth branch operations. This position offers a collaborative environment with opportunities for growth and competitive compensation.</p><p><br></p><p>Responsibilities:</p><p>• Deliver excellent customer service by addressing individual financial needs and recommending suitable banking solutions.</p><p>• Process various transactions, including deposits, withdrawals, check cashing, and account inquiries, with accuracy and efficiency.</p><p>• Assist in the training and mentorship of branch staff to promote teamwork and enhance overall performance.</p><p>• Open new customer accounts, support existing customers with digital banking tools, and assist in loan application processes.</p><p>• Ensure adherence to banking regulations, organizational policies, and security protocols.</p><p>• Contribute to achieving sales and performance targets through proactive engagement and service.</p><p>• Participate in community events and outreach programs to strengthen the bank's local presence.</p>
  • 2025-12-18T20:39:10Z
Certified Occupancy Specialist
  • Dorchester, MA
  • onsite
  • Temporary
  • 25.00 - 35.00 USD / Hourly
  • <p>A property management client of Robert Half is seeking a Certified Occupancy Specialist:</p><p><br></p><p>Job Responsibilities for the Certified Occupancy Specialist: </p><ul><li>Answers inquiries concerning policies and practices associated with the application and/or re-examination processes in a courteous and professional manner.</li><li>Coordinates background information checks of tenants to be re-certified.</li><li>Performs final eligibility verifications.</li><li>Reviews lease documents for accuracy and completeness and executes leases.</li><li>Collect and review interim transfer and re-certification information, evaluates, verifies, and calculates information and rent for re-certification and move-in.</li><li>Explain rent calculations to tenants and assist with completion of re-certification materials as necessary</li></ul>
  • 2025-12-15T18:03:48Z
Receptionist
  • Cambridge, MA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Cambridge, Massachusetts. This position is entirely onsite and requires exceptional organizational skills to manage daily operations effectively. As the face of our company, you will play a key role in ensuring smooth communication and welcoming experiences for all guests and visitors.<br><br>Responsibilities:<br>• Create and manage work orders to ensure operational efficiency.<br>• Serve as the primary contact for greeting and checking in guests attending events.<br>• Issue visitor badges and maintain accurate records of guest access.<br>• Provide parking passes to visitors as required.<br>• Answer and direct calls using a multi-line phone system.<br>• Maintain clear and timely email correspondence with clients and internal teams.<br>• Organize files and documents to ensure easy retrieval and secure storage.<br>• Schedule appointments and manage calendars to support team operations.<br>• Utilize Microsoft Office tools, including Excel, Outlook, and Word, for administrative tasks.<br>• Deliver excellent customer service by addressing inquiries and resolving concerns promptly.
  • 2025-12-10T16:28:49Z
Receptionist
  • Swansea, MA
  • onsite
  • Temporary
  • 18.00 - 21.00 USD / Hourly
  • We are looking for a detail-oriented Receptionist to join our team in Swansea, Massachusetts. In this Contract position, you will play a key role in ensuring smooth front desk operations while delivering excellent customer service to visitors and clients. This role requires strong organizational skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Welcome and assist visitors, ensuring their inquiries are addressed effectively.<br>• Schedule appointments and manage calendars using Microsoft Outlook.<br>• Distribute tax returns, provide instructions, and connect clients with tax preparers for further clarification.<br>• Process payments, including credit card transactions and checks, accurately and securely.<br>• Assemble and organize paper tax returns using UltraTax software.<br>• Scan and file documents systematically to maintain accurate records.<br>• Print financial reports as needed and ensure they are prepared for distribution.<br>• Handle shifting priorities and adapt to changes in workload effectively.<br>• Collect and organize client documents in preparation for tax processing.<br>• Provide exceptional customer service, maintaining a friendly and approachable demeanor.
  • 2025-12-18T18:05:10Z
Collections Specialist
  • Framingham, MA
  • onsite
  • Permanent
  • 60000.00 - 70000.00 USD / Yearly
  • We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
  • 2025-12-11T20:18:37Z
Accounts Receivable Specialist
  • Manchester, NH
  • onsite
  • Temporary
  • 23.24 - 28.91 USD / Hourly
  • <p>We are looking for an experienced Accounts Receivable Specialist to join our team on a contract basis in Manchester, New Hampshire. In this role, you will oversee essential invoicing, collections, and account reconciliation tasks to ensure smooth financial operations. The ideal candidate will bring expertise in managing receivables and demonstrate strong attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Generate and process daily invoices using ERP software, ensuring accuracy and timely completion.</p><p>• Conduct collections calls to recover outstanding payments while maintaining positive client relationships.</p><p>• Verify and monitor credit insurance limits on receivables to mitigate financial risk.</p><p>• Reconcile accounts to ensure accurate financial reporting and resolve discrepancies promptly.</p><p>• Manage billing functions efficiently, adhering to company policies and procedures.</p><p>• Collaborate with internal teams to address customer inquiries and resolve payment issues.</p><p>• Prepare reports on accounts receivable status and provide insights to support decision-making.</p><p>• Maintain compliance with financial regulations and company standards in all receivable processes.</p><p>• Identify opportunities to improve workflows and enhance the efficiency of accounts receivable operations.</p>
  • 2025-12-15T14:28:34Z
Digital Marketing Specialist
  • Boston, MA
  • remote
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>Robert Half's marketing & creative client is looking for a Digital Marketing Specialist for a 3 - 6+ month contract in Boston. This is a 37.5 hour-per-week opportunity; ideally the client would prefer a hybrid work model, but can accommodate remote work (ET hours required). The Digital Marketing Specialist will support email and social media marketing efforts. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Build, edit, and maintain marketing campaigns and emails within Marketo</li><li>Organize and archive campaigns, automations, and digital assets for efficiency</li><li>Create and schedule engaging social media content</li><li>Create simple marketing visuals, including social graphics and email banners, using Canva or similar tools</li><li>Collaborate across teams to support digital marketing strategies and streamline content workflows</li></ul><p><br></p>
  • 2025-12-08T20:53:35Z
Accounts Payable Specialist
  • Portsmouth, RI
  • onsite
  • Permanent
  • 55000.00 - 60000.00 USD / Yearly
  • <p>We are working with a long-standing client in Portsmouth, Rhode Island to help them identify their next Accounts Payable Specialist. This is a direct hire, permanent role that is in-office. Our client offers a competitive salary and excellent benefits. </p><p><br></p><ul><li>Review, verify, and process vendor invoices for accuracy, completeness, proper authorization, and compliance with company policies</li><li>Match invoices with purchase orders and receiving documents to confirm quantity, pricing, and terms are accurate before processing payments</li><li>Prepare and process payments including checks, electronic transfers, ACH, and wire transfers according to established payment schedules</li><li>Enter invoice data into accounting systems and assign proper general ledger account codes per accounting policies and procedures</li><li>Reconcile vendor statements, monitor account balances, and resolve outstanding balances, discrepancies, or payment disputes</li><li>Communicate with vendors and internal stakeholders regarding invoice status, payment inquiries, and account-related issues</li><li>Maintain organized and accurate records of invoices, payments, vouchers, and correspondence for audit and compliance purposes</li><li>Monitor payment schedules to ensure timely disbursements, avoid late fees, and identify available discount opportunities</li><li>Generate and maintain accounts payable aging reports, payment activity summaries, and cash flow projections</li><li>Assist with month-end and year-end closing activities including reconciliations, accruals, and financial reporting</li><li>Maintain accurate vendor records including banking information, tax documents (W-9s), and payment terms</li></ul><p><br></p><p><br></p>
  • 2025-12-17T16:33:54Z
Accounts Payable Specialist
  • Cranston, RI
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Accounts Payable Specialist to join our client in the construction industry in Johnston, Rhode Island. This role is critial in managing financial transactions and ensuring the accuracy of accounts payable processes across various projects. You will collaborate closely with project teams and vendors to maintain seamless operations in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Accurately processes invoices, credit card receipts, and cash disbursements.</p><p>• Delegate appropriate job and cost coding to financial documents to ensure proper tracking.</p><p>• Maintain organized and accurate records within the accounting system.</p><p>• Collaborate with project managers and vendors to resolve discrepancies and ensure timely payments.</p><p>• Conduct regular check runs and verify payment details.</p><p>• Assist with tracking and reconciling accounts payable transactions across multiple projects.</p><p>• Monitor and manage the accounts payable cycle to meet deadlines and financial objectives.</p><p><br></p>
  • 2025-11-20T18:24:29Z
Billing Specialist
  • Providence, RI
  • onsite
  • Permanent
  • 65000.00 - 70000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Billing Specialist to join our client in Providence, Rhode Island. In this role, you will play a critical part in managing billing processes, ensuring accuracy, and maintaining compliance with client requirements. You will collaborate closely with team members and attorneys to support efficient invoicing and assist with client inquiries.</p><p><br></p><p>Responsibilities:</p><p>• Communicate with internal teams to address time entries and billing concerns, ensuring timely follow-ups.</p><p>• Prepare, process, and finalize client invoices, including work-in-progress and pre-bills, while adhering to client-specific requirements.</p><p>• Edit attorney billing statements for accuracy, including corrections for grammar and spelling.</p><p>• Review and reconcile balances in Work In Progress and Accounts Receivable to maintain accuracy.</p><p>• Respond to client requests for billing histories, invoice copies, and trust ledger details.</p><p>• Monitor and track billing cycle timelines to ensure efficient processing.</p><p>• Assist attorneys with time entry tasks as needed.</p><p>• Learn and audit client and matter opening procedures to identify potential billing issues.</p><p>• Enter client-specific billing details into online portals in compliance with provided guidelines.</p><p>• Collaborate within a three-person billing team to share responsibilities effectively.</p>
  • 2025-12-12T20:33:44Z
Accounts Receivable Specialist
  • Boston, MA
  • onsite
  • Temporary
  • 28.00 - 30.00 USD / Hourly
  • <p>We are looking for an experienced Accounts Receivable Specialist to join our team on a contract basis in Boston, Massachusetts from January through March 2026. In this role, you will play a vital part in managing collections and accounts receivable processes to ensure the company's financial operations run smoothly. This position offers flexibility, with only 1-2 days required on-site.</p><p><br></p><p>Responsibilities:</p><p>• Handle accounts receivable tasks, including processing payments and reconciling accounts.</p><p>• Manage commercial collections and follow up on outstanding invoices to ensure timely payments.</p><p>• Assist with cash applications and accurately record cash activity.</p><p>• Perform billing functions to ensure invoices are generated and distributed efficiently.</p><p>• Collaborate with internal teams to address discrepancies and resolve payment issues.</p><p>• Utilize NetSuite software to support accounting functions, if applicable.</p><p>• Ensure compliance with company policies and procedures during financial operations.</p><p>• Generate reports on accounts receivable and collections activities for management review.</p><p>• Maintain organized records of payment transactions and client communications.</p><p>• Support the team in catching up on collections and AR tasks during the busy Q4 period.</p>
  • 2025-12-23T18:54:05Z
Sales Support Administrator
  • Framingham, MA
  • onsite
  • Permanent
  • 52000.00 - 60000.00 USD / Yearly
  • We are partnering with a well-established distribution company in the MetroWest area that is looking to add a skilled and proactive Sales Support detail oriented to their team. This position is ideal for someone with experience supporting distributor networks and sales teams in a fast-paced, customer-focused environment. In this role, you will provide critical support to the sales organization by assisting with a wide range of activities that directly impact sales effectiveness and customer satisfaction. Responsibilities include coordinating and preparing materials for sales presentations and internal/external meetings, compiling sales reports and analytics, assisting with pricing and product information requests, and managing key project timelines in partnership with sales reps and leadership. You will also serve as a point of contact for vendors, customers, and internal stakeholders, ensuring timely follow-up, accurate communication, and excellent service. This role requires a high level of organization, attention to detail, and the ability to juggle multiple priorities and deadlines. For immediate consideration, please contact Dan Duggan at (508) 205-2126.
  • 2025-12-11T20:18:37Z
Patient Registration
  • Boston, MA
  • onsite
  • Temporary
  • 19.95 - 23.10 USD / Hourly
  • We are looking for an organized and detail-oriented individual to join our healthcare team in Boston, Massachusetts as a Patient Registration Specialist. In this contract position, you will play a critical role in ensuring a seamless patient intake process while maintaining high standards of accuracy and efficiency. This role demands strong communication skills and the ability to collaborate effectively within a dynamic healthcare environment.<br><br>Responsibilities:<br>• Manage new patient intakes and inpatient admissions with accuracy and timeliness.<br>• Coordinate with outpatient clinics and care managers to place orders and facilitate same-day scheduling.<br>• Liaise with referring providers to ensure smooth transitions from referrals to appointments.<br>• Support uninsured patients by assisting with financial counseling procedures.<br>• Perform general office tasks, including scanning, filing, and faxing as needed.<br>• Maintain comprehensive records and documentation to support patient registration processes.<br>• Collaborate with team members to streamline workflows and improve patient experiences.<br>• Address inquiries from patients and providers, delivering excellent customer service.<br>• Ensure compliance with healthcare regulations and organizational policies.
  • 2025-12-19T15:59:17Z
Medical Billing Specialist
  • York, ME
  • remote
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • <p>We are looking for a skilled Medical Billing Specialist to join our team on a long-term contract basis. This role involves working with healthcare billing processes, reviewing insurance claims, and ensuring accurate coding practices. Based in York, Maine, this is a great opportunity for professionals seeking a challenging and rewarding position in the medical billing field.</p><p><br></p><p>Responsibilities:</p><p>• Manage the daily processing of medical claims, ensuring accuracy and compliance with billing regulations.</p><p>• Review hospital records and insurance documents to verify patient information and payment details.</p><p>• Utilize ICD-10 coding standards to correctly classify medical procedures and diagnoses.</p><p>• Handle approximately 30-40 accounts per day, maintaining efficiency and attention to detail.</p><p>• Collaborate with insurance providers to resolve claim discrepancies and secure timely reimbursements.</p><p>• Monitor account balances and follow up on collections as needed.</p><p>• Maintain proficiency in using medical billing software, including tools such as Cerner.</p><p>• Adapt to west coast hours to ensure alignment with team operations and client needs.</p><p>• Ensure compliance with healthcare regulations and company policies.</p><p>• Provide clear communication and updates on claim status to relevant stakeholders.</p>
  • 2025-12-15T14:05:43Z
Client Services Rep
  • Boston, MA
  • remote
  • Temporary
  • 26.00 - 28.00 USD / Hourly
  • <p>We are looking for a Client Service Representative to join our team in Boston, Massachusetts. This long-term contract position offers an exciting opportunity to deliver top-tier client service while utilizing your expertise in fund accounting and financial analysis. The role requires someone with strong attention to detail who can effectively manage client inquiries, produce accurate reports, and ensure seamless resolution of accounting-related issues.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and accurately to client inquiries, ensuring exceptional service delivery.</p><p>• Calculate daily NAVs and prepare month-end and year-end financial reports.</p><p>• Generate and review various internal and external reports to meet client and organizational needs.</p><p>• Utilize internal technology platforms to manage client servicing tasks efficiently.</p><p>• Investigate and resolve accounting-related discrepancies and issues on a daily basis.</p><p>• Collaborate with internal teams to address client concerns and deliver customized solutions.</p><p>• Apply knowledge of corporate actions, equity, fixed income, and derivative investments to support client needs.</p><p>• Ensure compliance with deadlines and quality standards in a fast-paced environment.</p><p>• Leverage analytical skills to interpret data, workflows, and numeric information for problem-solving.</p><p>• Maintain proficiency in financial tools such as Excel, Bloomberg, and Reuters to optimize reporting and analysis.</p>
  • 2025-12-19T14:44:09Z
Senior Tax Manager - Public
  • Hopkinton, MA
  • onsite
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • <p>We are looking for an experienced Senior Tax Manager to join our team in Hopkinton, Massachusetts. In this role, you will lead a talented group while providing expert guidance on tax matters for a diverse range of clients. This is an excellent opportunity to leverage your expertise in tax compliance, returns, planning, and research to deliver outstanding service and contribute to the growth of our practice.</p><p><br></p><p>For immediate consideration, please contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of accountants and managers to ensure accurate and efficient delivery of client services.</p><p>• Conduct comprehensive reviews of tax returns for C-Corporations, S-Corporations, partnerships, multi-state entities, and high-net-worth individuals.</p><p>• Supervise and direct team members, providing regular progress updates to senior leadership and partners.</p><p>• Coordinate proactive tax planning meetings with clients and ensure timely submission of tax filings.</p><p>• Apply a strong understanding of reporting requirements, including ASC 740 and other relevant standards.</p><p>• Perform in-depth tax research using tools such as Thomson Reuters Checkpoint and present findings to client management or boards.</p><p>• Build and maintain a reliable referral network to support business development efforts.</p><p>• Manage client relationships to deliver exceptional service and identify opportunities for additional engagement.</p>
  • 2025-12-09T18:59:30Z
Tax Senior - Public
  • Fitchburg, MA
  • onsite
  • Permanent
  • 100000.00 - 130000.00 USD / Yearly
  • <p>We are looking for an experienced Tax Senior to join our team in Fitchburg, Massachusetts. In this role, you will prepare tax filings for various entities while providing expert guidance to clients on financial organization and compliance. This position offers an opportunity to work both independently and collaboratively to ensure accurate and timely tax preparation.</p><p><br></p><p>Responsibilities:</p><p>• Prepare detailed and accurate tax returns for corporations, partnerships, and individuals, ensuring compliance with applicable regulations.</p><p>• Guide clients in organizing their financial records to streamline the tax filing process.</p><p>• Collaborate with colleagues to address bookkeeping challenges and evaluate complex tax issues.</p><p>• Deliver precise and compliant tax filings with minimal supervision.</p><p>• Utilize tax software tools, including UltraTax, to enhance efficiency and accuracy.</p><p>• Stay informed on the latest tax laws and regulations to provide up-to-date advice.</p><p>• Assist in analyzing financial data to identify key insights for tax optimization.</p><p>• Communicate effectively with clients to address their questions and concerns regarding tax matters.</p><p>• Contribute to team discussions to improve processes and resolve technical challenges.</p>
  • 2025-12-17T01:18:39Z
Estate Planning Attorney
  • Worcester, MA
  • onsite
  • Permanent
  • 130000.00 - 150000.00 USD / Yearly
  • <p>We are looking for a dedicated Estate Planning Attorney to join a dynamic Trust & Estate firm based in the Greater Worcester area. In this role, you will provide expert guidance and legal support to clients, helping them navigate estate planning, tax matters, and probate processes. This position is ideal for an individual who is passionate about delivering exceptional service and fostering long-term client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Draft and review comprehensive estate planning documents, including wills, trusts, and powers of attorney.</p><p>• Provide legal advice to clients regarding estate tax strategies and asset protection.</p><p>• Oversee probate and estate administration processes, ensuring compliance with all relevant regulations.</p><p>• Collaborate with clients to identify their needs and develop tailored estate planning solutions.</p><p>• Conduct legal research to stay updated on changes in estate planning and tax laws.</p><p>• Represent clients in probate court proceedings and other related legal matters.</p><p>• Manage client cases from inception to resolution, ensuring timely and effective communication.</p><p>• Work closely with financial advisors and other professionals to create integrated estate plans.</p><p>• Help clients navigate complex trust and estate tax issues with precision and clarity.</p>
  • 2025-12-18T19:50:12Z
Sr Manager, Non-Profit Grants Accounting
  • Boston Area, MA
  • onsite
  • Permanent
  • 125000.00 - 150000.00 USD / Yearly
  • <p>Our client, a globally recognized, complex and diverse nonprofit organization in the Boston Area, is searching for a unique non-profit accounting professional. This newly-created role will own the grants accounting function for the organization. Focus is primarily on state and private grants (minimal federal funding involvement), tracking revenue and compliance, as well as reporting and analysis necessary for successful financial strategy for the organization.</p><p><br></p><p>Great leadership team that is looking to mentor the right person. You can be a strong Senior Grants Accountant that might be ready for the ownership role., but the role takes on a Mgr/SrMgt level of responsibility, being the grants acctg expert in the org. Great visibility and opportunity to build out the function and implement best practices. This role is not just the grant administration work; it owns the actual hands-on accounting for the grants/revenue/ASC606 and ASC958/forecasts etc.</p><p><br></p><p>The role is on site 4 days in a great location, free parking, while offering outstanding flexibility as well as work/life balance. </p><p><br></p><p>Compensation is $125-150k with outstanding benefits and paid time off. (well above average)</p><p><br></p>
  • 2025-11-20T21:34:13Z
Operations and Client Services Associate
  • Portsmouth, NH
  • onsite
  • Permanent
  • 60000.00 - 80000.00 USD / Yearly
  • We are looking for a dedicated and detail-oriented Operations and Client Services Associate to join our team in Portsmouth, New Hampshire. This role is ideal for someone with strong organizational skills, a client-focused mindset, and excellent communication abilities. If you are passionate about delivering exceptional service and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Provide accurate and timely data entry to support operational processes.<br>• Assist with administrative tasks to ensure smooth day-to-day office functions.<br>• Maintain confidentiality while handling sensitive client information.<br>• Collaborate with team members to deliver high-quality service to clients.<br>• Adapt to new technologies and software to enhance efficiency.<br>• Organize and prioritize tasks to meet deadlines and maintain workflow.<br>• Respond to client inquiries professionally and promptly.<br>• Support financial services operations with attention to detail and accuracy.<br>• Uphold ethical standards and demonstrate integrity in all interactions.
  • 2025-11-26T14:24:31Z
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