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3 results for Business Intelligence Developer in Boston, MA
- East Watertown, MA
- remote
- Temporary
- 43.5385 - 50.413 USD / Hourly
- We are looking for a skilled Business Analyst to join our team in Watertown, Massachusetts. This is a long-term contract position that requires a proactive, detail-oriented individual with expertise in Salesforce and project coordination. The ideal candidate will excel at working cross-functionally, building user stories, and ensuring seamless collaboration across teams.<br><br>Responsibilities:<br>• Develop detailed user stories to support Salesforce enhancements and modifications.<br>• Analyze and validate data, addressing decision trees and related inquiries.<br>• Coordinate and schedule meetings, including roadshows to facilitate project communication.<br>• Track and manage action items arising from collaborative sessions with stakeholders.<br>• Conduct gap analyses to identify areas for improvement and ensure alignment with business needs.<br>• Review and organize documentation to support decision-making processes.<br>• Facilitate cross-functional collaboration to drive project success.<br>• Provide support in customer service initiatives, particularly in call center environments.
- 2026-04-01T00:00:00Z
- Foxboro, MA
- onsite
- Temporary
- 59.375 - 68.75 USD / Hourly
- We are looking for a skilled Data Engineer to join our team in Foxborough, Massachusetts, on a long-term contract basis. In this role, you will design, optimize, and maintain data pipelines and storage solutions, leveraging modern tools to ensure high performance and reliability. This position offers an exciting opportunity to collaborate across teams and implement cutting-edge practices in data engineering and analytics.<br><br>Responsibilities:<br>• Optimize Amazon Redshift performance by configuring distribution keys, sort keys, and fine-tuning queries.<br>• Develop and maintain robust data pipelines using AWS Glue and orchestrate workflows with Airflow.<br>• Manage semantic layers and metadata to support reliable analytics and AI-driven insights.<br>• Implement best practices for data partitioning, compression, and columnar storage formats.<br>• Monitor and troubleshoot data workflows to ensure high availability, reliability, and automated observability.<br>• Automate data processing tasks using Python and AWS native tools.<br>• Enforce data security and governance policies, including row- and column-level controls, using Lake Formation and AWS services.<br>• Oversee compliance monitoring and auditing through CloudWatch, CloudTrail, and similar tools.<br>• Continuously refine and improve data architecture by adopting emerging AWS best practices and patterns.<br>• Collaborate closely with Operations, Data Governance, and other teams to align with standards and achieve delivery objectives.
- 2026-03-26T00:00:00Z
- Providence, RI
- onsite
- Temporary
- 0 - 0 USD / Yearly
- <p>Position Overview</p><p> The Business Operations Analyst II supports customer service operations by delivering reliable operational analysis performance reporting and insights within a regulated utility environment. With moderate autonomy this role analyzes customer service data monitors operational and compliance driven KPIs and maintains established dashboards and reporting solutions to support day to day operations forecasting and staffing decisions. The analyst partners with business and technical stakeholders to identify trends risks and root causes affecting service delivery while ensuring data accuracy documentation and regulatory readiness across reporting and analytics.</p><p> ________________________________________</p><p> Key Responsibilities</p><p> - Analyze customer services operational data including call volume handle time service levels backlog billing accuracy and customer satisfaction metrics</p><p> - Develop and maintain dashboards scorecards and recurring reports for leadership and operational teams</p><p> - Monitor key performance indicators KPIs related to customer experience efficiency and compliance</p><p> - Identify trends risks and root causes impacting customer performance and service delivery</p><p> - Partner with business stakeholders to translate operational needs into analytical requirements</p><p> - Perform adhoc analyses in support of customer service operations performance monitoring and continuous improvement</p><p> - Ensure accuracy consistency and transparency of reporting and documentation</p><p> - Assist with data preparation for regulatory reporting or audits related to customer service performance</p><p><br></p>
- 2026-04-15T00:00:00Z