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3 results for Help Desk Technician in Boca Raton, FL

Help Desk Technician

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a Help Desk Analyst I to provide first-level technical support to end users. This role will be responsible for resolving basic IT issues, managing tickets, and delivering excellent customer service while supporting a Windows 11 environment.Key Responsibilities<ul><li>Monitor and manage incoming requests through the ticketing system</li><li>Troubleshoot and resolve software-related issues for end users</li><li>Perform password resets and assist with account lockouts</li><li>Provide basic hardware support for desktops, laptops, peripherals, and related equipment</li><li>Support users in a Windows 11 environment</li><li>Escalate unresolved technical issues to higher-level support teams as needed</li><li>Document all support activity, resolutions, and follow-up steps in the ticketing system</li><li>Deliver professional and timely customer service to internal users</li></ul>
2026-05-23T00:00:00Z

Desktop Support Technician

Cooper City, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a Desktop Support Technician to provide hands-on technical support for end users in a Windows-based environment. This role will be responsible for troubleshooting hardware and software issues, supporting Microsoft Office 365, imaging and deploying PCs, and assisting with mobile device and endpoint management through Intune MDM. The ideal candidate is customer-focused, technically strong, and comfortable supporting users in a fast-paced business environment.Key Responsibilities<ul><li>Provide desktop support for Windows laptops, desktops, and related hardware</li><li>Troubleshoot and resolve issues involving Windows operating systems, Office 365, printers, peripherals, and standard business applications</li><li>Image, configure, deploy, and refresh PCs for new hires and existing employees</li><li>Support user account setup, password resets, and access issues</li><li>Assist with Microsoft Intune for device enrollment, configuration, policy deployment, and mobile device management</li><li>Manage and support endpoint configurations, software installations, and patching</li><li>Diagnose and resolve connectivity issues related to Wi-Fi, VPN, and network access</li><li>Document tickets, resolutions, and technical procedures in the service desk system</li><li>Provide timely in-person and remote support while delivering excellent customer service</li><li>Coordinate hardware inventory, asset tracking, and device lifecycle management</li><li>Escalate complex technical issues as needed to appropriate IT teams</li></ul>
2026-05-19T00:00:00Z

Cabling Technican

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
The Cable Technician will be responsible for the installation, termination, testing, and troubleshooting of CAT5 and CAT6 structured cabling systems. This role involves working in diverse environments to support the implementation and maintenance of robust network infrastructure for our clients Key Responsibilities:<ul><li>Install, terminate, and test CAT5 and CAT6 cables to ensure optimal performance and adherence to industry standards.</li><li>Troubleshoot and resolve issues related to cabling infrastructure and network connectivity.</li><li>Perform cable pulling, routing, labeling, and organizing in commercial, industrial, and residential settings.</li><li>Install and maintain racks, patch panels, switches, and other network equipment.</li><li>Conduct site surveys to assess cabling needs and provide accurate job estimates.</li><li>Maintain and update project documentation, including blueprints and wiring schematics.</li><li>Adhere to safety regulations and company protocols during all installations and repairs.</li><li>Collaborate with team members, contractors, and clients to ensure project success.</li></ul>
2026-05-15T00:00:00Z