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10 results for Customer Service Specialist in Boca Raton, FL

Customer Service Representative

Miami, FL
remote
Temporary to Hire
17 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a team in Doral, Florida, in a contract-to-permanent opportunity. This role focuses on supporting guests and travel advisors with reservation-related needs while delivering courteous, attentive service across multiple communication channels. The ideal candidate brings strong booking accuracy, confidence in handling high-volume customer interactions, and the ability to contribute to both service excellence and revenue growth. Responsibilities: • Manage daily reservation activity by entering and updating booking details accurately across core and supporting systems. • Handle new reservations, itinerary changes, cancellations, and documentation updates while maintaining a high standard of data quality. • Support guests and travel advisors through inbound and outbound communication with an attentive, solution-focused approach. • Apply company guidelines consistently when reviewing and processing reservation requests. • Identify opportunities to enhance existing bookings through value-added recommendations and upselling when appropriate. • Provide additional call support during busy periods to help maintain service levels for the reservations team. • Build and maintain strong knowledge of company offerings in order to answer questions and guide customer decisions effectively. • Troubleshoot access or usage issues related to MyWindstar and other connected platforms, escalating concerns when needed. • Communicate recurring issues or booking challenges to leadership promptly and share practical recommendations for resolution.
2026-06-05T00:00:00Z

Customer Service Representative

Miami, FL
onsite
Temporary to Hire
18.05 - 20.9 USD / Hourly
We are looking for a Customer Service Representative to support customers in a fast-paced, service-focused environment. This contract-to-permanent position is ideal for someone who communicates clearly, stays organized while managing multiple tasks, and delivers a positive experience across phone-based interactions. The role involves handling inbound and outbound customer inquiries, processing order-related information, and resolving issues efficiently while maintaining clear and respectful communication in both English and Spanish. Responsibilities: • Manage a high volume of incoming and outgoing calls while providing courteous, timely assistance to customers. • Address customer questions, concerns, and service requests by identifying solutions and following issues through to resolution. • Enter and update customer and order information accurately within company systems to maintain reliable records. • Support day-to-day service activities by prioritizing multiple requests and keeping work organized in a busy call center setting. • Communicate effectively with English- and Spanish-speaking customers to ensure clear understanding and consistent support. • Escalate more complex service matters when needed and coordinate with internal teams to help achieve prompt outcomes. • Maintain a careful and attentive approach during every interaction while meeting service expectations for responsiveness and accuracy.
2026-06-05T00:00:00Z

Customer Service Reps

Miami, FL
remote
Temporary / Contract
16 - 20 USD / Hourly
Job Description - REMOTE - We are seeking a detail-oriented and customer-focused professional to support daily booking and reservation operations. This role is responsible for processing bookings accurately and efficiently across internal systems and related platforms while delivering a high level of service to guests and clients.Key Responsibilities:<ul><li>Perform daily production work related to processing bookings in internal systems and subordinate systems with a high degree of accuracy and quality.</li><li>Process reservations, revisions, cancellations, booking notes, and all other booking-related activities using the reservation system.</li><li>Apply company policies and procedures effectively to all bookings.</li><li>Deliver exceptional guest service across all communication channels in a professional, calm, and courteous manner.</li><li>Serve as the primary point of contact for service-related inquiries via phone, email, and website chat.</li><li>Support departmental revenue goals by identifying opportunities to upsell or add value to existing bookings.</li><li>Provide backup support for reservation sales calls during peak periods as directed by management.</li><li>Maintain strong knowledge of the company’s products and services.</li><li>Communicate issues, concerns, and recommended resolutions to the supervisor in a timely manner.</li><li>Assist guests and travel advisors with troubleshooting related to online account access and other external systems.</li><li>Follow all company policies, procedures, and service standards.</li><li>Perform additional duties as assigned by management.</li></ul>
2026-06-03T00:00:00Z

Operations Specialist / Customer Service Representative

Opa-Locka, FL
onsite
Temporary to Hire
30 - 30 USD / Hourly
Operations Specialist / Customer Service Representative Robert Half is seeking an Operations Specialist / Customer Service Representative to support a fast-paced distribution and operations environment in South Florida. This contract-to-hire opportunity is ideal for someone with strong order processing, customer support, and logistics coordination experience. Candidates must have experience with SAP and Excel. Bilingual Spanish is a plus. Responsibilities:<ul><li>Receive and review customer orders, resolving discrepancies as needed</li><li>Process sales orders within SAP, ensuring accuracy in pricing, product configuration, and delivery timelines</li><li>Send order acknowledgements and communicate updates to customers</li><li>Coordinate with factories, purchasing teams, and warehouses to ensure timely delivery of products</li><li>Communicate shipment delays and provide status updates to customers</li><li>Arrange logistics and shipping in accordance with company guidelines</li><li>Create invoices and coordinate with the finance department regarding payment or credit issues</li><li>Provide customer support related to inventory availability, delivery dates, and product inquiries via phone and email</li><li>Maintain accurate order documentation and records</li><li>Assist with claims resolution related to delivered products</li><li>Manage product returns following company RMA procedures</li><li>Update reports related to invoicing, orders, and operational metrics</li><li>Maintain and update customer and material information within SAP</li><li>Partner with inventory management to maintain proper stock levels</li></ul>
2026-06-05T00:00:00Z

Customer Service Administrator

Fort Lauderdale, FL
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for a Customer Service Administrator to support a service-focused team in Dania Beach, Florida. This role is ideal for someone who enjoys building strong customer relationships, coordinating across departments, and keeping operations organized behind the scenes. The successful candidate will help deliver a responsive service experience by managing communication, tracking requests, and ensuring records and billing details remain accurate. Responsibilities: • Act as a primary point of contact for customers, providing timely updates and clear communication throughout the service process. • Partner with internal departments to coordinate service activities and help ensure work is completed accurately and on schedule. • Monitor service requests from initiation through completion, following up on open items to maintain a smooth customer experience. • Review completed work for accuracy and confirm billing aligns with contract terms and customer-specific agreements. • Maintain organized documentation, customer records, and administrative files to support efficient day-to-day operations. • Handle inbound and outbound customer interactions professionally, resolving questions, concerns, and service-related issues. • Work closely with cross-functional stakeholders to address challenges, improve response times, and support overall service quality.
2026-06-02T00:00:00Z

IT Service Management Specialist

Boca Raton, FL
onsite
Temporary / Contract
35 - 46 USD / Hourly
We are seeking an experienced IT Service Management Specialist to support IT service delivery and continuous improvement of key ITSM processes. This role will partner with cross-functional teams to enhance service quality, improve operational efficiency, and support process execution through ServiceNow.Responsibilities<ul><li>Support and improve core IT service management processes</li><li>Manage IT change activities, including planning, documentation, risk assessment, approvals, and post-implementation review</li><li>Oversee incident management processes to ensure timely resolution and minimal business disruption</li><li>Lead problem management efforts, including root cause analysis and long-term corrective actions</li><li>Collaborate with cross-functional teams to implement best practices and process improvements</li><li>Use ServiceNow to manage workflows, reporting, and process documentation</li><li>Help maintain service quality standards and support ITSM governance</li></ul>
2026-06-02T00:00:00Z

Sales Order Processing Specialist

Plantation, FL
remote
Permanent / Full Time
50000 - 55000 USD / Yearly
We are looking for a highly organized Sales Order Processing Specialist to support customer order operations for a manufacturing business in Fort Lauderdale, Florida. In this role, you will oversee the order lifecycle, respond to customer needs, and work closely with internal partners to keep transactions moving accurately and on time. This position is ideal for someone who brings strong attention to detail, a service-driven mindset, and the ability to solve issues efficiently in a fast-paced setting. Responsibilities: • Enter and process wholesale and retail sales orders with accuracy while ensuring all required information is complete. • Oversee customer orders from initial receipt through shipment and final fulfillment, keeping records current throughout the process. • Research and resolve order variances, shipping concerns, and system-related issues to minimize delays and improve customer satisfaction. • Assist customers with online portal usage, including order placement, updates, and general account support. • Partner with sales, fulfillment, and customer service teams to maintain a steady and efficient flow of orders. • Update customer account details in internal systems and maintain accurate data for ongoing order management. • Communicate clearly with customers regarding order progress, inventory availability, and resolution of service issues. • Provide attentive support to small and mid-sized accounts, helping build strong and dependable customer relationships. • Contribute to operational improvement efforts and take on additional order management or customer support tasks as business needs evolve.
2026-06-02T00:00:00Z

Order Processing Specialist

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a detail-oriented and motivated Order Processing Specialist to join our growing team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys working with data, and takes pride in ensuring orders are processed accurately and efficiently. The ideal candidate will have experience working with SAP and Excel and will play a key role in supporting customer orders, inventory management, and overall operational success. Key Responsibilities<ul><li>Process customer orders accurately and efficiently in SAP</li><li>Review and verify order information for completeness and accuracy</li><li>Monitor order status and proactively resolve discrepancies</li><li>Communicate with customers, sales teams, and internal departments regarding order updates</li><li>Generate and maintain reports using Microsoft Excel</li><li>Track inventory availability and coordinate with operations and logistics teams</li><li>Assist with pricing, product information, and order-related inquiries</li><li>Maintain accurate records and documentation</li><li>Support continuous improvement initiatives within the order management process</li></ul>
2026-06-05T00:00:00Z

Bilingual Spanish Patient Service Representative

Miami, FL
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Patient Service Representative to support front-end patient access and administrative operations for a healthcare setting. This is a Contract position focused on delivering a detail-oriented patient experience while coordinating registration, scheduling, billing support, and insurance-related activities. The ideal candidate will balance accuracy, discretion, and responsiveness while working closely with patients, providers, and program staff to keep daily workflows organized and compliant. Responsibilities: • Welcome patients and visitors courteously while providing service that reflects established patient care and customer support expectations. • Complete patient registration activities accurately, update demographic and account details, and safeguard confidential health information at all times. • Perform financial screening, collect applicable payments, and document transactions correctly within required records and tracking processes. • Prepare and submit billing for assigned providers, review charge activity for accuracy, and follow posting guidelines to keep accounts up to date. • Follow up with providers regarding unresolved encounters or outstanding charges to help prevent delays in claim and billing workflows. • Coordinate with program managers on daily appointment activity, including missed visits, cancellations, and schedule updates. • Place outbound calls to confirm upcoming appointments and support attendance for both new and returning patients. • Verify Medicaid and managed care coverage, assist with eligibility and enrollment steps, and process disenrollment actions when needed. • Maintain reports, logs, and compliance-related data, including meaningful use reporting, and scan supporting documents into patient charts. • Share information about available organizational and community services, schedule follow-up care, and assist with additional departmental projects as assigned by leadership.
2026-06-05T00:00:00Z

Purchasing and sales specialist

Boca Raton, FL
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a detail-oriented Purchasing and Sales Specialist to support procurement, vendor coordination, and transactional accuracy for a security-focused organization in Boca Raton, Florida. This position is ideal for someone who can manage purchasing activity, oversee shipment logistics, and maintain organized records across vendor and financial processes. The role requires strong follow-through, sound judgment when working with suppliers, and the ability to keep daily operations moving efficiently. Responsibilities:• Coordinate inbound and outbound freight activity, including product movement, relocations, and asset transfers between suppliers and receiving sites.• Review new vendor submissions, organize supplier documentation, and keep vendor records and reference materials current and accessible.• Maintain accurate digital purchasing records and update transactional information to support day-to-day operational visibility.• Process invoices on a daily basis, verifying pricing, quantities, product details, and item references before completion.• Order supplies from approved sources and arrange shipments, returns, and related follow-up to ensure timely delivery.• Identify and assess potential suppliers by reviewing capabilities, quality standards, operational capacity, and business reliability.• Work directly with vendors to place orders, resolve routine purchasing questions, and support smooth procurement workflows.• Contribute to additional purchasing or coordination tasks as business needs require.
2026-06-04T00:00:00Z