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5 results for Customer Service Specialist in Boca Raton, FL

Customer Service Specialist

West Palm Beach, Florida
onsite
Permanent / Full Time
65000 - 85000 USD / Yearly
Robert Half Finance & Accounting is working with an industry leading manufacturing client with global operations seeking a Customer Service Specialist to add to their team. In this role, you will support order management and customer communications for a fast-paced distribution environment while working across various departments within the company. This role serves as a key point of contact for customers (both domestic & international), distributors, and internal teams by ensuring orders, product requests, and service issues are handled accurately and efficiently. The ideal candidate brings strong administrative and customer service experience, communicates clearly, and is comfortable coordinating with shipping and sales teams to deliver a high-quality customer experience. Responsibilities:• Manage incoming customer, distributor, and internet orders from receipt through completion while maintaining accuracy and timely follow-up.• Provide clear information to customers regarding product pricing, stock status, shipping timelines, and available discounts.• Handle requests for product literature, price books, instruction manuals, and related support materials.• Coordinate special parts orders and product sample requests for customers as well as the sales team.• Work closely with the shipping department to align order fulfillment, delivery details, and logistics needs.• Respond promptly to email inquiries from distributors and homeowners with accurate and attentive service.• Support the resolution of product returns, warranty matters, and shortage claims by gathering details and coordinating next steps.• Build and maintain positive customer relationships through responsive service and consistent communication.• Assist with additional administrative and service-related tasks as needed to support daily operations.
2026-09-22T00:00:00Z

Customer Service Representative

Doral, Florida
remote
Temporary to Hire
17.1 - 19.8 USD / Hourly
We are looking for a Customer Service Representative to join a contract opportunity in Florida. This role supports guests and travel advisors by managing reservation activity with precision, providing high-quality service across multiple communication channels, and helping drive booking value through thoughtful sales support. The ideal candidate brings strong customer service experience, confidence working in reservation or call center environments, and a steady, attentive approach when resolving questions or issues. Responsibilities: • Manage daily reservation processing tasks, ensuring bookings and related records are completed accurately across primary and supporting systems. • Handle new reservations, itinerary updates, cancellations, and special booking documentation while maintaining careful attention to detail. • Interpret and apply company guidelines correctly when reviewing and processing customer bookings. • Deliver high-quality service to guests and travel partners through phone, email, and other communication channels with composure. • Identify opportunities to enhance existing reservations through value-added recommendations that support departmental revenue goals. • Provide backup assistance during periods of high call volume and support the reservations team as directed by leadership. • Build and maintain strong working knowledge of company products in order to answer questions and guide customers effectively. • Escalate recurring issues or service concerns to the supervisor promptly and share practical recommendations for resolution. • Assist guests and travel advisors with troubleshooting within online booking tools and related external systems. • Complete additional customer service and operational tasks assigned by management as business needs require.
2026-09-03T00:00:00Z

Customer Success Specialist

Deerfield Beach, Florida
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Success Specialist to join our team in Florida on a contract basis. This in-office role is centered on delivering a high-quality customer experience by supporting clients throughout the order lifecycle and serving as a key link between sales, service, and logistics. The position will help strengthen customer relationships, coordinate order activity, and ensure responsive communication across internal teams and external accounts. Responsibilities: • Build positive, long-term relationships with customers by providing attentive service and representing the company with strong attention to detail. • Support post-sale customer needs by coordinating warranty assistance, answering service-related questions, and guiding clients to appropriate resources. • Enter and manage customer account information in the company CRM and process sales orders, acknowledgements, and pro forma invoices with accuracy. • Track open orders, confirm production lead times, and keep customers informed of shipment schedules or any changes affecting delivery. • Partner with internal teams to address order delays, help prioritize urgent requests, and maintain a smooth fulfillment process. • Record customer comments, concerns, and compliments in the appropriate system and escalate service issues to the right department when needed. • Maintain warranty records and ensure related documentation is updated promptly and accurately. • Assist with shipping coordination by preparing required documentation and helping arrange outbound deliveries based on customer expectations. • Provide operational support for warehouse and inventory activities, including stock monitoring and periodic inventory counts as needed.
2026-09-24T00:00:00Z

Customer Service Rep

Kendal, Florida
onsite
Temporary / Contract
18 - 19 USD / Hourly
33155 - Bilingual - English & Spanish Customer Service Rep. $19 Temp / $20 Perm, will interview and start someone ASAP as they have an urgent need Job Title: Bilingual Customer Service Representative (Full-Time) Role Overview:We are seeking a high-energy, bilingual professional to join our team in person. Will be the primary point of contact for our clients, providing exceptional service and managing multiple tasks in a fast-paced environment. <ul><li> </li><li>Day-to-Day Responsibilities</li><li>Manage a high volume of inbound customer calls while maintaining a professional, empathetic, and solutions-oriented approach.</li><li>Respond to customer inquiries via phone, email, and live chat.</li><li>Support front desk and reception operations by greeting visitors, handling incoming mail, and serving as the first point of contact for customers and agents.</li><li>Address billing inquiries, process payments, and resolve account discrepancies.</li><li>Answer basic policy and underwriting-related questions using company guidelines.</li><li>Document customer interactions and update policy information using agency management systems and other internal software.</li><li>Maintain accurate records while providing exceptional customer service in a fast-paced environment.</li></ul>
2026-09-16T00:00:00Z

Bilingual Customer Service Representative

Miami, Florida
onsite
Temporary / Contract
0 - 0 USD / Yearly
Bilingual Customer Service Representative We are looking for a friendly and dependable Customer Service Representative to assist customers with questions, account needs, and general support. The ideal candidate is professional, patient, and comfortable communicating with customers throughout the day.Fluency in both English and Spanish is required. Responsibilities<ul><li>Answer incoming calls and assist customers with questions and concerns</li><li>Respond to customer inquiries by phone, email, and other communication channels</li><li>Provide accurate information regarding services, accounts, and company procedures</li><li>Assist with resolving customer issues and escalate more complex concerns when needed</li><li>Update customer information and maintain accurate records</li><li>Document calls, conversations, and follow-up needs in the system</li><li>Follow up with customers as needed</li><li>Provide support in both English and Spanish</li><li>Maintain a professional and positive attitude when handling difficult situations</li><li>Assist with general administrative and data entry tasks as needed</li></ul>
2026-09-18T00:00:00Z